Welcome to CarolinaEast Physicians. With offices in Carteret, Craven, Jones, and Onslow counties, CarolinaEast Physicians delivers compassionate, quality care to meet Eastern … See more
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| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
2000 Neuse Blvd, New Bern, NC 28560
So far they have been awesome. I have been there to do my pre-op and they were so sweet and helpful and respectful and knowledgeable.
Isn’t it illegal to turn away a pregnant woman in labor? That’s a federal offense right?
Every one was very polite and very helpful. Would recommend this facility to everyone!
I could not have asked for better treatment from ALL of the staff. We are so very fortunate to have this great facility in our community. Thank you for the outstanding service you provide.
Very friendly staff from what I’ve experienced. Quality of care was great but wait times can be quite drawn out. Emergency room visit? Better bring a blanket and entertainment.
Terrible work ethics, disgustingly slow, not too busy yet we have been waiting since 1030pm and have YET to be seen by anyone useful/remotely close to being able to solve the issue. Terrible hospital. Is a literal joke.
Am here at Carolina East Hospital Emergency Room with a friend. We arrived by ambulance last night at 5 pm….it is now 12:02 the next day. WE ARE STILL IN THE ER! Conclusions, anyone?
Horrible horrible horrible!!!!! Rude ,liars,and unprofessional!!! Never again… their medical staff is unfit to stitch a cut together let alone diagnose anything… they look down on patients and family members.. be very careful and have a …
Oh. This is one of those hospitals that force the same frontline workers that worked through the pandemic unvaccinated to get vaccinated or they lose there job. Tyranny
This place Only for RICH people….I didn’t know there will be TOO Expensive..
i came there and they take me to a room but that not really a room, i see other in there too.. and they didn’t do NOTHING… just tell me that you can go home …
I have been sitting her for 3 hours, People That came in after me got pulled in first I told them I am in serious pain and no response I do not recommend coming here at all.
For the most part they are nice and seem to know what their talking about. My problem is for those that made me feel uncomfortable and annoyed. I would go more in dept but my blood pressure feels like it’s getting high. I hope everyone has a better experience.
Horrible … Was told to make baby bottle in a dirty work sink ..wouldn’t let me use a microwave for my baby’s bottle then got escorted out by police being told children under 18 aren’t aloud… New Bern ER nurses
I would rather die then go there again, I started to lose my temper their corporate mall cops said I was gonna be arrested for creating a public disturbance. I dared them…they tried to bait me into a fight so I turned the table on them. …
Horrible, horrible, horrible. My doctor seemed not to care. I saw her more in the hallway laughing with nurses. Not helpful at all. Their only priority is getting you out of there so they can repeat the process until they get to go home.
I just recently gave birth, and my husband and I were very pleased with the care that I received from the staff. Every single staff member that we encountered from registration to being discharged were pleasant.
The review is about Joan Maybe. She gave us star treatment with a hot lavender washcloth for our faces. Smell good and helps to relax.
Just walked out without being seen after over 7 hours in waiting room, not seen once by a provider. Honestly it’s a shame to call this an emergency room.
I just ran into a rude and disrespectful Karen in the emergency department. I will not recommend this hospital to anyone. #neveragain!
By far the worst hospital I have ever been to…. These people should be making burgers not life altering decisions…. There are a handful, and i mean a handful that are competent, but the rest should be flipping burgers at Hardees…. My …
Broke wrist on monday was seen, x ray read, told it was broke was placed in a temp cast and told to see their ortho for an appt for a cast in 2 to 3 days, called wait will be a week. So temp cast no ortho check and gave me a bottle of pain meds NOT AT ALL ACCEPTABLE CARE……….
Tried to call concerning an issue I had & the dude on the phone was as rude as can be. Would give 0 stars.
Horrible service. Waited almost 10 hours for results of a test. The only reason I was able to get the information was because I started asking for a supervisor. Once that happened they started jumping through hoops. This is redicilous, I’ve …
Worst ER I have ever seen Nurses were unprofessional and did not understand my disease…one nurse slammed my door shut and said “we are gonna have a little talk” I am a ER nurse myself and have never been treated so poorly!!! Skip this hospital and find another!!!!
I think the staff are the best. They’re always helping me when I’m trying to kill myself. They’re there and they listen to me. Now the doctors on the screen are not really the best. Other then that the hospital is great.
My 7 year old burned his arm on a hot iron and they left us sitting in the waiting room until he fell asleep in my arms… 2 hours+ so we went home and saw his primary the next day. This is normal at that hospital. It’s Everytime.
I attend Craven periotically for assistance with my breathing and I receive very great care.
I would like to say a wonderful thank you to all the staff with an extra special thank you to Tesha and Megan in ER your skills and care are extraordinary.
Rude unhelpfull not a place to go don’t bother calling only rude nurses
This is the best hospital to go to if you’re having an emergency but more like a take your time emergency. If you like a 8 hour wait in a crowded waiting room. The staff their seems to be on the same page as you. Where they know exactly as much as you do.
My mother came here as a COVID+ Patient on Tuesday March 9th room #20 in the ER. She came here with increased shortness of breath on exertion. I am a Registered Nurse with well over a decade of experience as an RN but most importantly an …
Went to this hospital now I got so many bills that aren’t from them I can’t keep up. 1 hospital 1 bill. Pretty simple business model if you ask me.
Have been waiting for over 6 hours and we are still in the waiting room. The CEO’s need to come down here and see how the ER is being run.
THERE ARE SICK PEOPLE HERE!
Embarrassed for this hospital, terrible experiences. the people who provide care here are obviously abused from the leaders, could see it clearly while waiting
Incredibly unhelpful. My dad stayed here and I tried calling the hospital about a million times to find out how he was doing and no one ever answered the phone. Not once. What kind of hospital doesn’t answer the phone? Unacceptable!
Always have great interactions with the staff, just the place always seems dirty. Visible dirt along the wall bases. …
I wouldn’t be alive today without their hard work. I’ve been treated since 1989 for care. These people work to do the best they can to provide outstanding patient care.
It is one of the worse ers i have ever been in. Sevice so slow you could die. When you have to wait for hours in lobby then hours waiting for a doctor to see you. Then hours for all things doctor orders then hours to be seen by another doctor because 1st doctor’s shift is over. You are better off going to your doctor
This hospital is terrible as hell brought my pregnant wife here they didnt treat her she was here to give birth.. some nurses treated us very rude only a few nurses are actually genuinely caring rest are awful workers when it comes to the …
My experience was terrible! My wife had a C/T scan , we went to UNC MEDICAL CENTER where the procedure was repeated. Our fee after all insurance adjustments at Carolina East was $2,941.00! For the same procedure at UNC the fee was $1,600! …
Horrible Horrible Horrible people do not go here these nurses are rude and one nurse says you can do something other one says you can’t . Waited hrs to be discharged yet they are sitting on there asses at the desk and that’s pretty much …
Everyone who cared for me were so nice and caring. Really calmed my fears about surgery. After surgery they made sure my pain was managed and I was comfortable. They were all so sweet. I highly recommend this hospital!
They do not care at all there and are very very rude and never know how to put a IV in I have been there 20+ times for seizures and injuries and latest was for Covid and they stuck me 6 times till they got a “good” one and then when they took it out blood was pouring everywhere and didn’t stop for 10 minutes.
Because of mistakes made by several Doctors I believe my Mother’s battles with Cancer was lost way to soon!!! I will say that she did have some great nurses on the surgical floor and the few bad apples were dealt with.
The emergency department is THE slowest I have ever seen. If you have an emergency, you are really better off to go somewhere (anywhere) else. And the staff could not have seemed less concerned with the well-being of the patients.
I’m currently unsure if I’ve lost my baby or not. Got a ultrasound no answers onto what is wrong. Literally called 4 million times after leaving last night with no answers. Thank y’all for making this experience for me 10x worse.
Wait time is horrible at the e.r. And the hospitalists are always in a rush, not very thorough with their jobs. Seems like they are there to push people in and out of the hospital and not to actually help heal their patients. Sad that they were ranked #5 in the state.
Horrible experience, every time I have been there. Very dirty and unprofessional. The doctors and nurses are rude the care coordinators have no respect. I hate how this is the closest hospital. Go to vidant, Carolina east will put profits …
Not very professional, especially the er room been here over six hours and still haven’t been seen people come in three hours later rhen me has been seen. They just pick and choose. Management needs to do something about it
orthopedic hospitalists, were to begin. Did not send me to physical therapy, would not help me with pain after 30 days, told me it was out of there hands. Im 2 years past a broken fibula and still have trouble walking when it changes …
My mother was admitted to the hospital in March for 8 days. She was placed on the 3rd floor of the hospital were she recieved around the clock care and compassion. I want to say a big THANK YOU to all nurses and staff.
Very kind and actually sat and listened to me. I usually feel like a burden to people but they told me I’m not and they are happy to take care of me!
I couldn’t have asked for better care and service I’m so incredibly greatful I was absolutely terrified when I went in but I was quickly made to feel safe and calm by the nurse I had Carolina East Medical Center has the best ER staff in the world as far as I’m concerned ☺☺🙏🙏 …
Please think twice before going to Urgent Care at Carolina East, and if you have to go, be prepared to pay dearly! Over $555 in total (not including the doctor’s fee yet to be received) to get antibiotics to treat a simple infection (and it …
I was at the ER yestrday for myself and my 7yr old child. My bladder is a little weak and I askes my nirse whose name was Kaitlin for a sanitary napkin. She said no problem. When my discharge papers were brought to me they were brought by …
My husband got in an accident and was taken here once i got there he had to use the restroom really bad but he couldn’t walk because of his hip. We called the nurse and they came and one of the nurses was like okay just unhook him and go to …
Positively the worst experience I’ve ever had dealing with medical billing personnel. Even though I set up a payment plan with the hospital and paid every month on time, in spite of losing my job and being out of work for a while, they …
Worst ER ever. Under staffed and poorly ran intake. Was there for 7 hours with a 2 year old. I’m honestly scared if it was anything worse. New Bern needs a new hospital
I was in the hospital for 5 days in Jan 2015 for an unusual problem with an internal blood vessel. Just recently, had cut my hand and went to CarolinaEast Minor Emergency Care for sutures. …
Horrible to work for. Minimum training and severe lack of communication. Money is the priority, not the patients.
Front desk lady in the ER calls everyone baby which sounds nice, but hearing the way she speaks to coworkers is appalling!!it was so busy I didn’t get to read her name tag! Everyone else was wicked nice
Had the most horrible ED experience ever in my life. Took my 85 year old father in because he was not able to walk. Were ignored by the nurses, my father started asking for something for pain about 4pm-had been there since 1 pm, Xray done, …
I attended this ER last night, and truthfully, the staff was amazing. Knowledgeable, kind, caring, understanding, highly ethical. I appreciate your prompt attention and honest care. Thank you!!
Just read the news article where they refused a woman in labor, and she had to have the baby at a gas station this week. Florence Nightingale would be so proud of y’all…..
From the moment you arrive , during surgery and post- op care this Hospital is first class . They treat you with warmth , professionalism and just the right amount of Southern hospitality to make you feel loved and protected during your …
Its honestly a shame I have to leave even one star to submit a review. But i just went in because i was passing a kidney stone and i told them i was in the worst pain i have ever experienced, with that information the sat me in a rolling …
The care here is awesome thanks to icuand icmi for taking such good care for me
My pregnant wife went in cause she had stomach pains and they take to long to see her she is still waiting in the waiting room they have not check to see if our baby is okay but I know if she had the ambo take her she would already have …
I understand that a hospital can be severely understaffed but when you it in the ER waiting room for 4 hours + before you even move to the next level of care. I would call that extremely excessive
My husband was there all night with an infection in his arm. He was treated horribly and received the worst care possible. They released him in worse condition then he was when he got there and gave him a prescription for something his …
I have sick cell and I always go to New bern for my care . I love this hospital The doctors care for you and always make sure that you are pain fee . The Nurse are amazing so friendly and sweet as pie this is the best hospital I Have every …
I’ve had to spend a night after a couple surgeries.. From the time I checked in till check out, the ENTIRE staff was top-notch. I can’t imagine getting better service anywhere else. I ate meals from the café throughout my stay; the food was actually really good. Thank you for making my stay pleasant!
Don’t come here, they have the rudest staff on the planet, also they left the oxygen line unhooked not once but twice after receiving nebulizer treatments. You would have better luck with care in Greenville or Wilmington hospitals!!
I’m from Wisconsin but my brother lives in NC. In July we were down to visit him and his dr sent him to the hospital to have his gull bladder removed asap. Well after 2 days the hospital finally scheduled him for surgery. What should have …
Honestly, very very slow and unprofessional. I’ve been in for DKA, and the doctor said I’d be fine as he’d seen patients with blood sugars of over a thousand. Needless to say I went to Vidant the same day and stayed a week. …
I had the worst experience in this hospital. I do not recommend this hospital at all. I went to hospital with a head injury I told the nurse that I was allergic to certain medication they gave me a medicine that had that medication and not …
The fact that I have to leave one star to submit a review is infuriating! There should be a 0 star option. I was treated very poorly by the medical staff and the ER Doctor. Behaviors from nasty comments to rolling their eyes and talking …
I WILL ONLY COME HERE IF ITS A LIFE OR DEATH SITUATION. A shard of metal embedded in my eye. Long story short… Never saw a real doctor. A q-tip was used to try and get the object loose. I was sent home with double the pain with the metal …
Is there a switchboard operator that is actually on duty??? My daughter called from out of town seeking some information regarding there services for circumcision for her upcoming baby due in January and the switchboard operator didn’t even …
Had an infection in my face, went to the ER, had exam done, was told, ” there is nothing wrong, we can’t find anything wrong”, said the doctor. Told them to look at my face, also had swelling and a fever. After discharge went immediately to …
Never will I ever recommend this place. EVER. They should close the doors and clean house. I should of known it was going to be a bad night. Got there and a patient returned upset that they left an IV in his arm. He was on crutches and …
My name is Tina Willis I went in there by ambulance for a kidney stone .I was dumped in the waiting room in a wheel chair and told all the rooms were full .then other people starting showing up in the waiting room behind me they walked in.I …
Probably the worst place you can take someone you would probably have better off trying to treat the person your self we came later in the day nobody was there no line nobody in the lobby except the desk person and we still waited for hours …
I have been ill from a relatively rare illness since I was two years old. I am now 65. I have been seen at what I would rate the worst hospital ever (Pitt Memorial Hospital, now named Vidant Medical Center, Greenville, NC) to two of the …
Had to wait hours at the ER, I couldn’t even walk and the staff rushed me back to the room knowing I couldn’t walk and didn’t offer assistance of any kind, just to go back and wait some more. I wouldn’t recommend this hospital to anyone. …
Wife arrived at ER at 9:00PM with fever, abdominal pain on lower right side, and vomiting. By 9:40 they took vitals and said they were going to order pain meds, nausea meds an IV and a CT scan. By 11:50PM still sitting in waiting room and …
Hands down the best hospital in eastern NC. They saved my moms life when others would have given up. It’s not just my opinion, they have continuously been ranked one of the top hospitals in NC for many years.
Hospital, like doctors, are very polarizing. People hate them or love them depending on their individual experience. CEME has done the most of any hospital of which I’m aware to improve the quality of service. Was admitted about a year …
Everything was going well until this hospital discharged my father after his posterior cervical neck fusion without evaluating his ability to ascend stairs. My father has an obvious left foot drop. Also they didnt ask him how does he get …
Worse damn emergency room ever. Today made 3 times I’ve been there in a week for the same issue. Today was the worst for over 8 hours i never got a bed and no one could tell me why. They did nothing to help me be a kittle more comfortable. …
I came into the CEHS ED 16July2014 with a GI bleed. Once the triage nurse noticed I was in acute distress I was IMMEDIATELY taken to a trauma bed where professional kind and compassionate care was given. Once I was stabilized I was …
I cannot say enough terrible things about this hospital! My mom was admitted in November of 2014 after going into cardiac arrest and being revived by EMT’s at her home. The Doctors insisted she was completely brain dead and would need a …
My experience with CarolinaEast Medical Center was absolutely wonderful. I want to commend every staff member within the various departments that I encountered for being courteous, professional, and informative. Although the circumstance …
If I could give this place a negative star value I would give them negative 100,000,000,000. My grandmother spent the better part of three years in and out of this hospital with what the staff(doctors, etc) kept diagnosing as a heart …
My grandmother died suffering in horrible pain because the hospitalists refused to give narcotic pain medication to a patient with a hip fracture. We kept telling them that she was DNR and dying, we just wanted her comfortable …. and they …
After waiting 8 hours in an isolation room within the Emergency Room to get an IV ordered by my doctor – I was never seen by an ER doctor, and I never got the IV. I had symptoms of the flu (hence the isolation room). I finally had to go …
The delivery went great but some of the nurses were sub par. I tried to call the hospital for some questions and no one answered. I finally got on the line with someone who was barely speaking to me. Always cutting me off. Then she ended …
I had an outpatient procedure today to replace a loop monitor (heart thing). Check in was smooth as silk and everyone was very courteous. From there I was taken to the cath room for prep. Then on to the procedure room with Dr Hudson and his …
Several weeks ago I went to the er 4 days in a row begging and pleading for help with my depression and suicidal thougts. I have never been demeaned or humiliated more in my life. From the social worker, nurses, tele psychiatrist and dr …
I wrote a big long review but I’ll sum it up-
My family member would probably be better off at Onslow Memorial Hospital….. …
The hospital doesn’t allow children inside and the people at the front desk are shockingly rude and condescending. They won’t allow kids to visit their mother in the hospital. This is a heartless policy that I hope changes soon.
Incompetent hospital relations staff and rude snobby people when searching for my moms belongings. This place should be reported and shut down. I heard awful things about this hospital and they all are true upon my personal experience.
I went to the ER at Carolina East Hospital in New Bern, NC on June 4, 2020. I have been struggling with a sore throat since late March; however on that Thursday afternoon my throat began to swell and I couldn’t swallow. …
I wish I could give them negative stars. This hospital KILLS people. My aunt.was operated on in an unsterile OR, got staff, and died shortly after. My fiance’s grandpa died here as well because no one knew how to work the dialysis machine …
Took my wife here at 5:30 a.m. we were in and out in just over an hour everyone was very friendly and attentive. Even though they don’t do dental they gave her the safest prescription they could, enough to get her through the early morning …
Took 3 times to get the emergency room being transferred. Operators are rude to deal with, no words like sorry, please, thank you, and instead exhibit an angry demeanor. Then I get a woman named Rebecca in the ER who said she cannot tell …
I waited 7 hours in the emergency room in a lot of pain. I arrived at 2:00 & didn’t see a doctor until 11:00. Other people were complaining too, some threatened to walk out. All the nurses were very nice, but the inefficiency of the emergency room was staggering!
Was an orthopedic patient from 3/20-3/22 stayed on 5th floor. I have been in different hospitals big and small but never one that had staff who all were so friendly and caring about their patients. From the first person you meet being the …
Husband went in for severe lower back pain and all they cared about was testing him repeatedly for COVID! He did not go in with ANY of the symptoms and was not there for that! Tested him for covid , gave pain meds and sent him out the door …
My daughter was in a head on collision Wednesday night and we were taken here by ambulance and they put us in a room and we never saw anyone else until about 2 hrs after getting her in the room. They finally did X ray’s on her feet and she …
This hospital violates HIPAA rules and policies in a way I’ve never seen. There’s a “treatment area” where people get treated in chairs when there’s not enough beds. No curtains, no privacy. We can see each other and hear each other’s …
Worst freaking E.R I’ve ever been to. The intake nurse and registration lady were the only two people who were not completely incompetent at their jobs. We were sent directly to a room as there were not any other patient’s in waiting. Being …
My experience in the ER with a nightmare. I was taken in by ambulance. The clerk called called out was I Mrs so and so. So much for patient privacy. It was 5 hours before I saw a doctor. Then for another 8 hours I saw no one. I needed to …
My wife was admitted to the ER yesterday morning (12/19) following complications from surgery one week earlier. It took the hospital the entire day to contact the Urology Practice that performed that surgery. They preformed a ton of labs …
I was placed in the hospital in December of last year. I had a fibrillation. My heart doctor was dr. Hudson best doctor ever all the nurses in the surgery what wonderful even the ones that crap me and got me ready with IVs and all that best …
TAKE THE 45 MINUTE DRIVE TO GREENVILLE!! PLEASE!
9 hour wait total. 10pm-7am. Was never seen by a doctor. I asked for assistance because not a single nurse has been seen for 5 hours – they told me they are …
This hospital has friendly staff, that’s the ONLY reason for a star. They are INSANELY slow for the LOW amount of patients they have, or is that they can’t afford good internet? The ER has EMERGENCY in it, you’d think they’d have a sense of …
Had a hernia repair procedure done at your fine facility today. Two words describe my treatment and the way I was treated today…outstanding and beyond a five star hospital…. Myself and the people of this region are very fortunate to …
So sick of this hospital! When covid keeps spreading in this city you can be sure to blame them for alot of it. Better hope my mother recovers on her own since this place did nothing but stick her in a closet and ignore her. Hate this place!
I was extremely happy with the outstanding service i received from the Carolina East Medical Center in New Bern, NC. From the moment I enter the emergency facility I was greeted with a most needed smile. Then was quickly taken care by the …
4.12.2019 (my birthday) I sat in the hospital from 9am to 5:30. Unless you are a heart patient do NOT wast your time going here. I had a doctors appt next door at Internal Medicine. I was sent over to the ER. From the time I was there I was …
The absolute worst hospital I’ve ever been to and trust me I’ve been to plenty due to military lifestyle. The Doctors/medical staff that I was with were an absolute joke, unprofessional and rude. There was only 1 nurse named Alison (from …
What is happening to Carolina east medical center my daughter went earlier tonight she was three hours just sitting there not being seen now it’s 3:00 am that’s ridiculous no patients but one other person came in after her and was seen and …
I’ve been quite impressed with the staff here. Everyone I have encountered has been warm, friendly, and accommodating, from the coffee shop employee to the nuclear medicine nurse who took time away from her department to help my mother with …
This is the first hospital I’ve been in where you can easily see where the cleaning staff is lacking personnel or care for what they do. I’ve had several family members visit here and each time the rooms weren’t clean to the standard I’m …
Seriously if I could give this place a 0 I absolutely would! Never again will I come here! They are slow, rude and down right mean! Our nurse spent an hour in one room without checking on her other patients.we have been here over 5 hours …
This hospital seriously needs someone working there taking insurance information instead of just sending uninsured bills to patients later. It doesn’t make sense that we spent about 3 or 4 hours in the hospital that night and had multiple …
Took dad there his. Oxygen was dropping,( he is on 6 liters of oxygen)and they took people ahead of him for 2 hours to 12 hours in total doctor never came back with results went there myself and was there for severe abdominal pain left …
PLEASE if you’re injured on the job don’t go here! Be sent literally anywhere else. Greenville is the best for workers comp in my opinion. My brother was admitted for a serious job injury. They told him that he had to go with this specific …
This hospital has kept my mom since 8:30 this morning it is now 6:00. She had surgery done at 10:00 a.m. and they still will not let me see her. I found out that she quit breathing and they had to start her breathing again, and there or no …
Came here almost bleeding to death by way of laceration of my forearm. Was bad! 18 stitches and home to have a rum and coke in 40 mins! Staff did an amazing job!
Labor & Delivery as well as postpartum staff have been absolutely amazing! Could not ask for better care for momma and baby.
My husband was taken to the hospital by ambulance around 4:00 p.m. I called and they said maybe twenty minutes they would call me. After an 1 1/2 I called and they still didn’t know anything, so I ask if I could come get him and they hung up on me. I’m on pins and needles and no one can talk to me.
Please pay attention to bills. My daughter hurt her foot on a Saturday afternoon. So since her physician was closed I had no choice and took her to the ER. I knew our wait might be long due to the fact that an injured foot is not life …
I went to the the emergency department for a hand injury. When I got there Natasha immediately asked how she could help me. After I told her she said that I needed go to the minor emergency department for my care due to the minor nature …
My wife was admitted to the ER around 12AM. So far, it’s been over three and a half hours and we haven’t seen a doctor yet. I can say that her nurse, Jami, is very kind and considerate. I’m not sure what their definition of emergency is, …
Caring compassionate staff. Clean
building.Nursing staff efficient and helpful. Food excellent.
Unfortunately I’ve had to spend more time in the hospital than I’d like in the last year. My last visit was for three days and the staff was wonderful. Best hospital food I’ve ever eaten. Nursing staff was very attentive and went out of …
I had an okay experience in Carolina east while I was there being treated for COVID…. However my experience was so much better because of my night nurse 3 consecutive nights Kacee ! She went out of her way to make sure I was as comfortable …
I’ve been here since 817pm with severe back pain and had to call nursing supervisor 3 hrs ago to finally get a test a freaking xray still waiting on results still waiting in waiting room. Worst experience ever. Who has someone with severe back pain sit on the spine for over 8 hrs.
I took my mother, who is 76. She has COVID. I took her because she was dehydrated, and becoming lethargic. She waited 12 hrs and they gave her nothing to drink. She was freezing and they offered no help! Don’t go to this hospital, you’ll be worse off than when you got there!
Oh yes ma’am, you guys have made the news in the worst way. You turned away a pregnant woman who was due to deliver her baby at your hospital and she has to give birth at gas station? People beware: CarolEast Medical is going to be the new Killer King Hospital.
This er at this hospital is terrible. my brother in law, has been waiting since 12 or 1pm, and just had a CT scan at 10pm tonight, my husband is with his brother there at this time, still don’t know results. The er is in need of looking …
I took a friend to ER. The staff was really friendly and knowledgeable and knew exactly what to do. I would say five out of five stars except the process does take a while even though we were admitted right away and there wasn’t a lot that …
Drive to morehead trust me!! If I could give it no stars I would. After reading the reviews isn’t about time they change the staff and management. Horror show!!!!!!
If I could leave a 0 star I would. Absolutely ridiculous. My boyfriend can not walk and is in sever pain, throwing up everything he consumed. Car rides are so bad for him right now we tried and had to pull over . We called an ambulance …
UPDATE (Sept 4, 2021): The wait is 7-12 hours long if not more, however, as frustrating as it is, the er staff continues to try to be kind despite the environment. Coming today, the only bad experience was the wait, but fortunately once I …
I’m disappointed in the service my daughter recieved. She has many health issues and I expected to get her help. Instead my information was ignored. Her recent changes were ignored, no tests were done. Because of her symptoms, which could …
If I could give them a zero I would. We have been here so many times after an adverse reaction to the covid vaccine. They pretty much tell you it’s anxiety and you will be fine and go home. So…. I guess if you want to go get some blood …
I’ve spent a lot of time here because my mother has 3rd stage colon cancer. She had surgery in February of 2018 and she had several follow-up visits, a lot of tests and lab work, etc… Everyone here was wonderful to us. From the time I …
It took them 9 hours and 27 mins to tell me that I had a UTI and pneumonia. Now let’s see how long it’s going to take to get discharged. I hate coming to this hospital. They can’t even use the excuse of COVID because they have always been this slow.
10 hours for waiting and still have not seen a doctor yet. Been in pain with possible kidney stones entire time. Staff was doing their best but obviously not enough people working. EMERGENCY is not the correct name for this department.
Wow, past comments speak volumes of your lack of patient care.
I simply came here out of curiosity after hearing you turned a pregnant woman away and she gave birth in the parking lot.
Disgusting how most hospitals now act.
i am going to start this comment off by saying, i know the outcome of my visit would have not been different regardless of my care. However, I had to let someone know that I am very angry and upset about my recent visit to the ER on August …
Have pancreatitis and vomiting blood and the wait in the ER was over 6 hours, the staff is very rude and unprofessional playing on their phones and not taking care of the patients!!
Imagine that the DMV is running the Hospital. That’s what you have to look forward to coming here.
They should be ashamed to call themselves a hospital and especially a emergency …
This hospital and every single staff member was outstanding. I hardly had to ask questions, and if I did , I got a knowledgeable answer. I had to ask for very little, and when I do, I got it in minutes…not hours and after multiple …
The only reason this review is getting any positive feedback is because of the emergency room staff. Both times I have visited, the PA Amanda and all the nurses who assisted me were nothing short of kind, caring, incredibly efficient, and …
Had to visit the ER still sitting here after four hrs. I saw someone the first 15 min and that was it. I am in pain to where I swear and feel like I m going to puke but it matters to no one. The slowest hospital ever.
We came in there around 850 pm my wife is pregnant and she was having a pain in her stomach and bleeding. We waited until 3 am and never were seen if anything. Happens to my wife or baby we will be having issues. People that came in after …
Urgent care sent me here WITH radiology CD IN HAND. No other patients were in the lobby when I arrived. There are no other patients with severe conditions or chest pain. I’ve been in the lobby for OVER 2 HOURS, despite immense pain, a …
Medical staff plays on their phones constantly. Do not come here, you will die of old age before you’re seen by anyone.
More hourly wage employees just running out the clock until their shift ends… My eye was swelling in pain while I watched 2 nurses talk for 30-45 minutes with my other eye. Now, I understand you’ll be waiting a while at the emergency …
I would give this hospital a 0 star if I could. My aunt went in for coughing at 11 am, and she did not receive a drop of water until 12pm the next day. She kept asking the nurses, but no one got back to her, and she wasn’t allowed to leave …
The worst service after you get checked in; not enough nurses. Waited for 6 hours and with a laceration to my finger still bleeding. I’ve seen truck stop bathrooms that are cleaner than what I saw. Would rather drive 40 min to Vidant next time
I’m very understanding to short staff and having a lot of patients. But when triage is backed up, no one is REALLY being looked at and theres a 12 HOUR wait time to even be SEEN, then something needs to change to accommodate the heavy flow. …
Absolutely horrible! Waited for over 4 hours! So many HIPPA violations I saw just sitting in the waiting room. The ER facility was disgusting and they left a used throw up tray in the waiting room for the whole time I was there. Every nurse saw it! I would not recommend at all! Go somewhere else!
0 stars. My wife who has epilepsy went there today and tested positive for covid. They refused to give her any treatments. Told her to take otc meds. Disgusting. Take the ride and stay away from here.
Pros: We recently had our son Nolan here and could not be more blown away. The facilities were clean and comfortable and the doctor and nurse staff were beyond helpful and knowledgeable. We went in feeling apprehensive and unsure, as this …
Worst ER I’ve ever been in. Been in ER waiting room for 6+ hours. 2 hours ago we were told there were several patients in the ER waiting for a room so that backed up everyone in the waiting room. When we got here the patients BP was …
Head injuries aren’t actually taken seriously here even if your brought in by an ambulance. We’ve been waiting over 7 hours for care and still not one suture has been sewn.
Don’t come here if you have an emergency 7+ hour wait times.. and they don’t even take people by importance or by who got here first. It’s just random. Sister in law had a collapsed lung that they missed..or ignored. Dangerous place to go.
I always have used this Hospital for my husband, until now I was ok. This whole experience has been a nightmare. From ER triage to care on floor. I have heard it’s because of Covid, it’s because we are short staffed, we are stretched beyond …
Very disappointing experience. My husband was at the emergency room. Room was not clean (gummy bears on the floor). Record administrator failed to give back ID cards upon dismissal. We live two hours away and the hospital is not willing to …
The absolute worst hospital ever !!! My mother was in a very bad car crash , and she still had to wait 7 hours for a room . Abysmal people , very rude, do not go here!!!!
Went last night, January 20, 2021. My spouse and I arrived at 1600 with her having severe abdominal pain, nausea, dizziness, and difficulty walking or moving in any way. Reception was nice and caring, lady who took vitals was an angel. The …
Absolutely zero stars. I put in a complaint about my visit. Apparently they lie about doing rounds and when they come to examine you. Wish i would have recorded it. I sat for over 5 hours and not one persone checked on me. But my bill of course says otherwise.
Absolutely terrible experience. Over 4 hours of waiting in the waiting room and still no physician! My son was literally vomiting blood and apparently it takes more than that to be seen here!
This was my second time utilizing the Emergency Dept and this visit was vastly different than the previous one. The wait time was extremely lengthy, but I patiently waited because I know that the staff are working hard due to covid and …
The ICU is a joke. They are all new nurses with no clue what is going on. The manager is worse, if you can imagine. She spent more time joking about putting in job applications while on the clock and totally ignored the real problems here!
Long wait time and overall poor experience with treatment received before being transferred. Pediatric patient, as a parent I would appreciate the staff being up front and sending us elsewhere upon check-in if not comfortable treating a …
Worst experience ever with a hospital! My daughter had seizure, was given cpr, & taken to hospital in ambulance when she arrived they put her in a wheelchair then rolled her into the waiting area. The nurse did not understand why she was …
So what is it with the medical field and Medicare patients. Every time our family member is in somewhere for taking to many prescribed medications they never want to say it’s an overdose. Then they call the family at 6:30pm saying she is …
I didn’t think it was possible for an emergency room to be this bad. I brought my pregnant wife in for chest pains, migraines, and excessive vomiting. After not allowing me to enter with her, they wheeled her into a room without a bed and …
Would give a 0 if I could. Was taken to hospital in abundance dumped in waiting room and sat in waiting room to be seen for over 6 hours with an IV in arm. All the while watched people taken back and given rooms.
Facility needs to do a little better with allowing family to wait ‘inside’ for family members in outpatient surgery. Waited 4.5 hours before going in and asking to use restroom. Hospital cop asked for my visitor pass. I showed him little …
I seriously just spent 6 and a half hours in the side room of the Emergency room. I went in with a headache my legs going numb. Fever, throwing up. Was not checked on once. I’m diabetic. I just walked out.
As a registered nurse, with very high standards, I can say that my family and I received excellent care. Last year, my son was admitted for the first time with DKA after having very controlled Type 1 diabetes. I was a scared mother (and …
Spent 6 days here in the surgical care ward with some awesome nurses and heath techs. I always did your best to make sure I was comfortable that my needs were met. …
So understaffed it is ridiculous. Been sitting here for over 4 hours in the ER waiting to get seen. The nurses are nice but stressed. The CEO/Board of Directors of this Hospital needs to fix the staffing issue. You have a wait time of 110+ …
Not a big fan of the Hospital and definitely not the Emergency Room.
Cancer Center is an entirely different story. It is AMAZING! Every one we have come in contact with have been wonderful AND Caring.
So I’m late to the review experience. I have some health conditions so I have had to use the emergency services a few times. I would have given them a pretty good review; they were efficient and honest. Not always the best but the staff …
Recently my wife had surgery on her C-4-5-6&7, Dr. Nurses and all other Staff to include the young lady who brought her meals were courteous, professional and a pleasure to be around. Which I’m glad for because in 5 days I’ll be coming in for Rotator Cuff Surgery.
A little over a month ago my mom took her partner to Carolina East ER. The initial complaint was for pain (due to chemotherapy) and her mouth had blistered up. She was clearly in pain and crying. The nursing staff ignored her and were on …
This place is a joke. My wife has been waiting for over 11 hours, I’ll repeat that, OVER 11 HOURS. They are completely incompetent. 11 HOURS!!!!!! Where is the leadership? I believe they should not receive any monrey what’s so ever. It …
If I could leave a negative 100 stars I would.. last visit I went in with a swollen thyroid as one with Graves disease I needed it checked immediately. They tested the wrong hormone and the p.a. told me you aren’t gonna die and it’s not our …
Waited 12 hours and when i finally got back they did ct xray and ultrasound and confirmed my gall bladder was causing all of my severe pain, but instead of doing the test i needed there they want me to get referred out which takes about a …
I visited CarolinaEast Oncology Center for the first time yesterday. I am so impressed with the staff and the facility. Every person I talked to about obtaining an appointment was very helpful and friendly. Genelle Butz in the outpatient …
Hands down the worst hospital I’ve ever had the displeasure of visiting. They do less than the bare minimum here. Go sit in a bus stop instead of visiting this hospital, You’ll get better service. Typically Friday to Monday they have the …
This hospital needs better manners. We waited 6 hours for my husband to get a bed when we though he was having heat stroke. Don’t go there if you don’t have too- just awful.
We came into the er and one of the women behind the desk was very rude about us not having a mask, making rude remarks about my wife not wearing it correctly. We were in the waiting area and a gentleman came in with a pretty bad cut on his …
Came in with some kind of blood pressure issue (throbbing headache, nausea, intense sweating). Triaged: CT scan, blood work, etc. Then put me in waiting room. Waited 9.5 hours before realizing I just wasn’t sick enough for them and left. …
No law that says I have to wear a mask, yet you call security on me for not wearing one? Threaten to arrest with one of your campus police officers? Really? They can’t even get on with the county sheriff or city police but think it’s ok to …
I went in at 2PM Tuesday. Spent 19hrs in a wheelchair, with 1/4 inch foam on top of metal racks. I went in for dehydration, which is a signal for a bigger health issue of mine. I was begging for ice chips by 9:00pm, the tech just said ” …
Zero stars for whoever your ER doctor is on staff today 4-30-22 who didn’t take me letting him know my children’s medical history that’s know into consideration before acting like he knew it all last I checked it’s called ” practicing …
One of my loved ones was misdiagnosed in the ED a couple of times in a very small period of time. Once diagnosed correctly his condition had become extremely critical. Some of the staff were awesome but more staff was beyond terrible. They …
The nurses and techs were exceptional. All the nurses were knowledgeable, caring, and spent time with me (the patient). The techs did double duty with me due to my illness. They cleaned my bed, sheets, and myself several times a day and without complaining. The staff was incredible.
I am absolutely disgusted with this hospital and the way you treat your patients. I took my husband here to be seen and was put into your smaller waiting area. Your vital nurse was disclosing another patients private information to my …
0 stars! DISGUSTING TREATMENT! These irresponsible hacks denied a pregnant woman in labor because she was 1cm short of being “dilated enough for admittance”. WHAT?!! Having painful contractions and being pregnant are reason enough to be …
We all must be very careful as to when we need emergency medical care. So please plan accidents and medical crises very wisely.
For example, several months ago on a Sunday morning, getting bit by a dog worked …
Went in last weekend for concern of my daughters movement in my womb. The ER was empty! Absolutely no one and they took 30 minutes to even get me into a room. Staff were just talking to each other as I stood on a scale waiting to be seen. …
I visited the ER today… they took me in, in a timely manner. Geneneve was my first Nurse, very kind and compassionate and informative. Wonderful nurse!! …
Went for an endoscopy and colonoscopy and Dr. Itzkowitz and his staff were TOP NOTCH!! Every person I had contact with had a wonderful disposition. Everyone was kind, caring, and helpful. I would definitely go here again for any future procedures!
Third party Junior College Doctors actually perform surgeries at this location. Better off in Thailand. I am dying because of their malpractice and numerous HIPAA violations. Shame shame shame.
Would give this place no stars if I could. This place is a joke. Don’t bring your love ones hear not unless you ready to plan a funeral the next day. Take the extra drive to Greenville or UNC. It’s worth the drive and the money!
Took my mom here and at first everything was smooth sailing, then things fell apart. She was in so much pain she felt like she was going to pass out and all l kept getting was tge run around. “Oh, she is next up for a room.” Heard this …
My dad went in for a stomach issue but couldn’t be treated right away because of the infections he got in his
Line. He was there over a month starving and ended up dying in their care.
I came to the ER after being turned away, twice, by local urgent cares that were too full to see me. I felt terrible for using this service as I was not an emergent case, but needed to be seen. The ER staff were all very friendly and …
They diagnose you off of there opinion! ..will never go here again . Went to a real emergency room in Kinston nc and was admitted
C19 restrictions were way too much. I felt like I was visiting someone in prison. Mask sure.. you visiting or eating. Visiting ok here go to information. At information. Very rude receptionist. Who you seeing. We need ID.. if you dont have …
I came in for some simple lab work and let me just say the young lady up front Ashley, was an amazing registrar. I was extremely anxious and nervous about the results and she was able to put my mind at ease and expedite the process and just …
Low stars? Unacceptable, in my humble opinion. This place has the NICEST people working here. When you come in, you may meet Brittnay or Courtney at check-in, Casey at the window to sign in, and Deborah in the office when you get called …
Honestly this hospital has been a joke as long as I can remember. Staff varies. Some act professional (usually the front deck/assistants). Some are plainly rude to you and don’t care a bit about what you say. Doctors are more worried about …
There for over 8 hours. Saw the nurse once at 3am and he said not much longer. At 6am I asked for an Ibuprofen. 7:30am I eloped and the nurse told me to “take a hot bath”. I have no idea if I broke anything. Never saw a provider. I knew …
Labor and delivery department: Received outstanding care while my wife was in labor and through delivery. My family and I truely felt cared for and we appriciate it. Only con that I would give is that I couldn’t stay with my wife during …
I spent 3 nights on the 5th floor recovering from back surgery. My nurses were sublime, they were encouraging, compassionate and supportive. My tech, Deja was so sweet and the food service folks were understanding and tolerant with my …
Went in to get x-rays and blood work done today. Due to a miscommunication between my wife and I, she left without me. I had left my phone at home and was unable to call her. Johnny Ellis was working the main entrance and noticed that I …
Absolutely disturbed by what I experienced today. I had a serious fall out of a hot tub. Which lead me to the ER.
The person checking me in made me wait while she organized drawers. And was …
The care they gave my dad was great however they need to do a little better with the loved ones waiting on family members having surgery. They told my mother she could wait in the surgery waiting room but I would have to wait in the car …
The worst by far it’s scary.!! All they do is blood work run test,and as they say everything came back fine or negative with out showing a proof of anything they will send you home with any medication you think you need because they not sure whats wrong with you .!!
I’m going to keep it simple. Patient negligence; additionally, the physician overlooked something I had to deal with on my own. Which left me traumatized. Im not exaggerating. This hospital must be closed.
Got into a car accident and have been in the emergency room almost 10 hours. Absolutely ridiculous! I understand that could be short staffed but I’m in severe pain and I’ve sat here for hours
Poor quality of service they definitely do not care about African Americans health, nor do they provide quality care to us. Wait times are ridiculous for people with serious issues while the non-emergency’s go back. The whole hospital needs to be shut down and reformed.
Night shift charge nurse (blondy) was really rude waking a person out of there sleep at midnight to ask when can I get a ride. Like huh… ain’t nobody answer at that time of night. …
Had a family member in the ED. The ED wait is long because everybody and their mama is at the hospital. The poor staff looked extremely busy going nonstop. Saw a nurse getting yelled at by a patient over something that wasn’t her control. I …
My mother, 60, had a mental health crisis and after being there for 7hrs was only spoken to for 10 minutes then discharged. She was sent home in worse shape than when she went for help. They should be ashamed of the way they treat people. …
I had emergency surgery 5 days ago and have spent that time on the surgical floor since then . The surgeon dr Marson, the OR staff, and every single staff: CNA, dietary, lab and nursing were exceptional. I am a NP myself so expect the highest quality of care. I am so grateful to have this facility so close to my home.
Thank you!
Awful hospital. Terrible staff and horrible care. They made false CPS reports about me while my son was here. The cps launched an investigation on me because of these people. They tryed to say I never came to visit him and his mother while …
The entire staff here are absolutely amazing. My husband came in with heart problems and they got him right back and started doing what needed to be done to get his heart rate down. He was admitted and it was the best experience we’ve ever …
This place is the worse! The mother of my child and I went in due to some mild bleeding at 11 weeks pregnant. We arrived at 1pm and walked out against nurses advisement at 11:30pm. The longer we sat there, the heavier the bleeding and pain …
The ER staff is rude, inattentive, insensitive, and incompetent! I don’t know where the Human Resources department finds their staff! If you must go to this ER, pack a bag! You’ll sit there hour after hour! Also take some snacks! Especially …
My daughter had a csection on 7/28. I must say Labor and delivery nurses were amazing the entire process. Hannah and Allison were amazing nurses. Never left a question unanswered never made you feel uncomfortable with questions. These …
I have a family member who had a knee replacement by Dr. Greenlaw here. The initial wait time for surgery was almost 3 hours past her appointment time but everything else was a great experience. The best part was the nurse staff on the 5th …
Delivered my first baby there, every nurse, tech, doctor and midwife I had were absolutely amazing!!! I am so pleased with my experience. I would recommend to any expecting mother! They spent a lot of time explaining and reassuring me. The …
Is there anything lower than a one star?????
Whoever is reading this or supposed to be, you are not doing your job.
I am a hospital administrator in Boston! My mom was taken by ambulance on Sunday …
This is the closest hospital emergency room to Oriental NC. Everyone in the hospital was very attentive, responsive and welcoming. We received the best service from the moment we checked in to the time we left.
2 1/2 stars. Most of the staff were great. I had one nurse who was very good, caring and even checked on me when is was in a different area on her break. One nurse I just did not care for at all. My huge problem was having to wait in the …
My mom went to the ED for a bad fall and possible stroke. The staff in the ED were kind and helpful. She was admitted and the staff up on floor have been great. We really appreciated that the LISTENED to us about her history. She has …
My grandfather had a Quadruple bypass surgery. His doctor, Dr. Che, and her surgical team were fantastic! Before moving forward with the surgery Dr. Chen made sure to complete all necessary testing to make sure that there were no surprises …
I had the worst experience at that hospital. I have been feeling pain in my abdomen, right shoulder, chest when I take deep breaths. I will never return. I have been in pain and the nurses did nothing except prolong! My boyfriend and I …
The attending physician was incredible. His bed side manner was very comforting. Provided a wide range of options and information along with choices. Although he seemed very overworked. I understand that it was the emergency room and things …