Carolina Foothills Federal Credit Union

Carolina Foothills Federal Credit Union

Serving the Upstate since 1960, Carolina Foothills FCU is a not-for-profit financial cooperative where you are the owner. We offer the same products and services as the bank but with better rates and lower interest since there are no shareholders to appease. We offer services like free checking, mortgages, business services, credit cards, free financial coaching, auto loans, and more. We operate under a “not yet” lending philosophy, even if we are unable to approve your loan today, let’s talk about what we can do to help boost your credit score and approve you in the future. Carolina Foothills Federal Credit Union, we don’t move you from desk to desk, we don’t move you from line to line, we move you forward.

Carolina Foothills Federal Credit Union Contact Details

Carolina Foothills Federal Credit Union Reviews ( 163 )

  1. Makayla help me alot. Very good with people and a sweet heart. Go to her if u have any problems with ur account. She will make it better

  2. McKayla was absolutely wonderful working with in opening my account. She’s was very knowledgeable about different products the credit Union offers and explained them thoroughly. I’m very please with my first experience with Carolinas Foothills Credit Union.

  3. Oscar is amazing. He was able to get me setup immediately. He has answered all my questions and concerns. I look forward to having him to help my in the near future.

  4. Excellent service!!! Banking has always caused me so much anxiety, Makayla is the sweetest, and quickly calmed my anxiety and made sure I had a clear understanding of what’s available to me! Glad to be banking with them.

  5. Makayla was my bank rep today and she was amazing. Very nice and polite, she helped me with everything I needed help with and explained it all in details she was honest and helpful. Thank you so much Makayla I really appreciated your help.

  6. I am still suffering from the repercussions of these guys closing my childhood account (my mother got me an account there when I was 12), having the wrong address and charging me a fee every time their check got returned, leading to a debt …

  7. Everyone is so friendly. My wife uses drive thru and she loves Miss Joyce and i have trouble hearing i go inside the tellers are so friendly and helpful. Great place to bank!

  8. I’ve been with CFFCU since around 2001 and have only had great service and experience with them. They have handled a couple of ID theft/unauthorized transactions very timely and very professionally. With only 2 locations in Spartanburg, …

  9. Great Customer service. Thanks to Miss.Yanett for always helping me out and her awesome personality. She goes beyond explaining everything i need to fix my credit.

  10. I totally enjoyed my experience with Carolina Foothills Federal Credit Union and glad to say that my banker, Treneil Stephens takes great care of any banking needs I have!!! Will not change my bank for anything!!!!

  11. Lost our title twice forced my wife to have to drive to the dmv with our 5 month old baby !!! Terrible communication, I’m am understanding person but we had to call them to find out they lost it. This credit union has lost my trust.

  12. I have been a member here for several years, I have always relied on Susannah Miller for help with many things. Susannah and Carolina Foothills in general are always courteous and helpful. I would recommend to anyone for financial or banking needs.

  13. I have been a member at Carolina Foothills Fed. for a couple of months. And my experience with CFHF has y a very positive one. They have and are helping me with getting established credit and in the long run will help me with possible house …

  14. I have loved doing business with the Church Street branch. Everyone is always beyond friendly and helpful. Although, she is no longer working out of the Church Street branch, Regina Desrocher is above and beyond amazing. So kind and …

  15. GREAT customer service! They have always handled everything I have needed very professionally. Every loan process has been quick. Carolina Foothills Credit Union even find ways to give back to the community.

  16. My wife and I have had nothing but problems since we opened our accounts here recently. We’ve experienced terrible customer service so far and if things don’t improve we will be closing our accounts shortly. To top it off, their mobile app doesn’t even work on our phones because we have the latest version of Android!

  17. Treneil is usually the one available when I visit the branch. She is extremely thoughtful, professional, and great with engaging customers. I always share a good laugh every time I visit, and that brightens my day. Her and Natasha are superb. Great team!

  18. They do a phenomenal job with customer service. I have had great experiences every time I have graced the doors on the credit union. I am treated like a king and given the nest service I have ever had at any bank!

  19. Recently I had to visit Carolina Foothills Federal Credit Union a Spartanburg South Carolina. I was at their branch on Church Street. I was pleasantly greeted by a teller which was kind, courteous, and very respectful. That day I was very satisfied with the services of Andrea Eison!!!! Thanks!!!!

  20. I cannot thank the staff enough for the courteous service and the ways you have helped me during my 12 years of membership. You have alerted me when my credit card account was hacked–and fixed the problems. Also, getting a car loan was straightforward with a very reasonable rate. Thank you for all you do.

  21. My husband and I both always deal with Regina and couldn’t ask for a better customer service rep. She’s always respectful and willing to help no matter what we throw at her. We recommend the credit union to everyone we know.

  22. From the time I walked in. To the time I walked out of this bank. I was treated like someone that mattered. They get to know u at a personal level while keeping it professional. My account agent Treneil Stephen’s took the time to explain …

  23. I came in today to open a savings account for my daughter and each Teller I came in contact with was extremely pleasant. I had a few questions about collections and Andrea was very sweet and very helpful. I will always be a proud member of Carolina Foothills Federal Credit Union. My hats off to the best credit union out there.

  24. Susannah Miller and team have been Awesome to work with for over the past 10+ years. Helped me rebuild my credit from bankruptcy to high 700s, gave me several personal and automobile loans, and 2 home loans over the years. It is nice to …

  25. Taylor was excellent and so sweet in getting my account open. She was very knowledgeable about all that the Carolina foothills has to offer and she even made me decide after talking with her to leave Wells Fargo and transfer my checking …

  26. I decided to join Carolina Foothills 10+ years ago. Looking back I can honestly say that’s one decision I haven’t regretted. Thanks for always taking care of my financial needs.

  27. Thanks to Regina and Erin for their help on our car loan!! They worked promptly to get everything completed and a very short amount of time They make sure you know and feel that you and your business is appreciated So refreshing!!!

  28. My experience at Carolina foothills Federal credit was very easy and uncomplicated which is great. The representative Mrs Thomas was very informative through out every step of setting up my account and was more then willing to answer all …

  29. Makayla is the best hands down she was very helpful and respectful took the time out to explain all the different options for me which was a plus. I look forward to building a relationship here! ❤️

  30. Makayla got everything lined up for me in a timely manner and showed excellent professionalism. No question was unanswered and I left knowing my finances were in good hands. Very happy customer!

  31. Makayla with Carolina Foothills FCU was such a pleasure to work with. She was extremely kind and courteous as well as a wealth of knowledge as far as all of the services CFFCU has to offer. I look forward to working with her in the future as I grow my relationship with Carolina Foothills FCU.

  32. I love my experience with the branch on s.church street. They were very helpful and help me to understand what type of account i was getting. I would definitely recommend thanks

  33. Makayla was SO helpful in sharing my options concerning keeping my account open or closing due to my move to NC. You don’t receive this kinda of customer service Anywhere else in Any business. I’ve decided to keep my account with CFCU and …

  34. After multiple tries of trying to activate my business card I finally came in the bank and Makayla was able to get me situated. Though everyone who tried to help prior to my in person visit was very friendly I just wasn’t getting the solution to my problem.

  35. We needed help with remodeling our kitchen and Cffcu was the place where we got that help.Their representatives was very warm and professional and explained in detail the options we had.She went above and beyond to ensure everything went …

  36. I been Banking with Carolina foothills for year and they have been a super fantastic bank. I will not go anywhere else. I get good customer service. Thanks again

  37. Had an issue getting my new banking app to work, had Makayla help me figure it out. Found out it was the wrong banking app and she downloaded the correct one and even set all up for me. Super nice and had me in and out real fast.

  38. My time spent at Carolina Foothills CU, with Mr Kivone, was delightful. He’s a very pleasant young man. And prompt! He even noticed my puppy and gave her a treat😁Thank you Kivone for excellent service🦋 …

  39. Makayla was professional and detailed about my business loan application and questions. She explained everything Thoroughly and lended me and my children the utmost attention and service. I definitely will be returning and would highly recommend her services.

  40. I love this branch. Everyone is very friendly and helpful. Makayla and Grace are extremely experienced in their jobs and are always willing to help no matter how unique your request! Thanks for being there for me!

  41. Great customer service and very knowledgeable staff that goes the extra mile to make sure the details are taking care of. Even are willing to set banking goals with you to help get where you want to be financially. Glad to partner with this credit union to meet my financial goals.

  42. I love Carolina Foothills Bank! They are always so accommodating and understanding when you get screwed over by others! They’ve always been able to retrieve money if it’s been taken without your consent! I’ve been down before and …

  43. I wish I could express into words the amount of gratitude that I have for Oscar Gutierrez. He has shown my mother, my brother, and myself nothing but the upmost respect. He has went above and beyond, and made sure that everything that we …

  44. I came in for the first time since the start of the pandemic with several questions that had been building up. Makayla was incredibly helpful, patient, and friendly! I had forgotten that I had secure rewards and she explained all that I …

  45. Makayla Thomas always does an excellent job taking care of me when I come in and she answers all of my questions. She is always very courteous and very professional and she does her job very very well!! She always has a smile on her face …

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