Internet service provider, Carolina Mountain Cablevision
Welcome to Carolina Mountain Cablevision Inc. located in Waynesville NC, offering cable TV, phone and high speed internet services in Clyde NC, Canton NC, Jonathan NC, and … See more
Internet down morning which is when I need it! Call in for different times, no-one seems to care. Local office called and said they would try to have someone look at some point. Really?
My place is WAY OUT in the sticks and I am glad to have cable as an option. I don’t use the Internet service, but I have found the staff to be helpful and provide good service.
SLOOOOWWW, you pay for high speed an get download speed of 4mg an upload of .86 slightly better than dial up for the price of high speed. Forced to use it in our area though.
its horrible and they blamed a problem and said that the internet was supposed to do that and the left and when they left the internet stopped working and the internet has really high spike that leaves the internet on 300 -400 ping and please use a different service
Worst service EVER!!!! You better never hope you don’t go out over the weekend, they have absolutely NO ONE working that will fix your problem. You are better off obtaining another provider for your needs.
It’s the only option in the area which means they don’t really have to care. The Internet and cable service are not the best and customer service is about the same. They are not very good about returning your call since they don’t really want to hear about the bad service.
Their costumer service is friendly and efficient. You don’t get lost in the shuffle. Our internet connection was great after switching to their service.
I have patients that rely on me putting orders in via the internet and when I call to see why the internet is down I can not give me a number to call other than the local office which their number isn’t working either! Imagine that! If this costs my patients their lives, I will definitely let the families know who is responsible!
Been with this company for 5 years almost and have had great service we moved once and stayed with them and have never had a cut off and always great internet service nice people that work there and easy to make payments!!! I recommend highly
Worst cable company ever. rain or wind we loose fox and cbs. Complained many times and ( I am sorry but we are short staffed and doing everything possible to get it fixed) this has been going on for over a year and half. But they want our monthly payments. Time to get dish.
These guys know they have a monopoly on the internet services in my community. I pay for 30MB internet and tonight for the 4th time this week, my download is less than 1MB. This is nothing less than false advertisement. Everyone who has had …
Everything started great a few years ago then the high speed internet lot slower, price went up…basic analog cable is so expensive, and in the last couple of months, internet goes down frequently. Phone service is internet based and half …
Internet service is great. Prices are fair. If they have lines in your area, you can’t beat the price or internet. Helpful staff. Only down side is, if you need help on the weekend that the tech line can’t fix, you have to wait till Monday for help.
I have a family of 4, and we subscribe to the 30 Mbps plan. We’re happy with it. Occasionally there is a bit of a slow-down during peak hours (evenings and weekends), but that’s to be expected with a shared-pipe technology like cable …
Worst Internet connection and speed, I pay 65 dollars a month for just Internet service at 5mbps, I have never seen 5mbps speeds it has always been around 700kbps and that is only when the service is available. Customer support is near non …
I’m surprised by some of the negative reviews on here. I have had excellent service from this company. I lost my cable on New Year’s Day and the technician came out that day and had me reconnected immediately. I am at about 4,000 feet up …
I do not have an account there but I receive calls often giving out personal information regarding an account that is not mine. To me, that is unprofessional and illegal. However, from the calls I have gotten I am glad to know that your customer service is much better than it was years ago when I first started receiving phone calls.
We’ve had service from Carolina Mountain Cablevision since they started serving our area. All through the years there were often connection issues with the cable tv service especially after it rained. The picture quality was as if watching …
I think it’s time to file a complaint with the FCC. We were told by a technician months ago that the lines on our street need to be replaced. That never happened. Tickets get entered for service when we call and no one ever shows up. After …
Internet service is fine. But my rating is based on the outlandish fact that you’re charged an extra $10 every month if you’re a “non cable subscriber”. …
CMC was ok. The conversion to ZITO has been a disaster. On my 3rd day with no cable, cannot get through to talk with anyone. It went out again a few days later, again a very long wait time. They say they will call you back but never do.
5/4/22. Phone service has been out for days during transition from Carolina Mountain Cablevision to Zito Media. I would really like an update on VOIP repairs and an estimated time of repair completion, but no info on website and emails and phone calls aren’t answered.
10000/1 would rather have charter but charter can’t cross their lines. My internet is the absolute worst with it going out all the time. I would literally pay more just to be able to get charter. If you have a choice go with anyone else. …
Literally the WORST internet company out there. If I could switch providers, I would in a heartbeat. But this company has my area locked down. 😪 We’ve been with this company a little over two years, and are still having the same issues. …
It took a few years before I was able to have service but finally the day arrived. I see so many not so good reviews so I felt compelled to give my positive experience. Everything about the install was smooth and easy. The internet service …
We had a smooth installation, and have had superb service the almost two years we have been with your company. Customer service is friendly, and easy to reach. We needed tech support, and it was easy to obtain after hours. I have no complaints! Keep up the great work!
terrible
Great friendly staff!
They are so great
Internet goes out ALL THE TIME.
Reliability. Rarely lose internet.
service and customer support is good
Thank you for your support of WMS Cheer!
Super friendly people and easy to work with
We enjoy it! No problems!
They have really improved over the last couple of years.
Absolutely the most unreliable cable service ever!
Since upgrading in Autumn of 2019 , nothing but problems. Very disappointed
I would highly recommend Mountain Cablevision. The internet is great and at a fair price!
Nice employees but poor service. Waiting for more than 12 minutes to get on the internet.
75 bucks a month for just basic cable….on drugs!!! Outrageous….what a scam!!! Big buisness just a screwing it to you….
We pay for 30 mps and have never seen over 14. Sometimes it is as low as 1 at both locations.
Services are wonderful I love the quick response I will be always be a fan of the Mountain Cable
Price is a little high for what you get. But the service is great and customer service is very friendly. Overall, I’d recommend them.
Whenever it rains or the wind blows we lose connection. It’s always buffering. Plus its slow.
Very slow non caring and bad connection. We have had problems with our internet since we moved.
DO NOT USE THIS COMPANY
Theres no way i can work from home or play online videogames with friends without worrying about when my modem loses signal.
We pay 60mps upload, we get about 11mps 90% of the time. Garbage Service. I wish ANYTHING else was available in my area.
They know when you don’t have a choice…it makes the difference in the service that you receive. Every paying customer should be given the same respect
Internet down morning which is when I need it! Call in for different times, no-one seems to care. Local office called and said they would try to have someone look at some point. Really?
My place is WAY OUT in the sticks and I am glad to have cable as an option. I don’t use the Internet service, but I have found the staff to be helpful and provide good service.
SLOOOOWWW, you pay for high speed an get download speed of 4mg an upload of .86 slightly better than dial up for the price of high speed. Forced to use it in our area though.
Worst cable service in the world
Got some kids trying to do service
Calls got cables laying on the ground fallen tress on top of it. …
They don’t have a number to call for outages. No link. Nothing to check their outage status. Their prices are good and the internet is great.
its horrible and they blamed a problem and said that the internet was supposed to do that and the left and when they left the internet stopped working and the internet has really high spike that leaves the internet on 300 -400 ping and please use a different service
I’ve been a customer for about two years. They’ve been pretty good too to work with. Always friendly and courteous.
Worst service EVER!!!! You better never hope you don’t go out over the weekend, they have absolutely NO ONE working that will fix your problem. You are better off obtaining another provider for your needs.
It’s the only option in the area which means they don’t really have to care. The Internet and cable service are not the best and customer service is about the same. They are not very good about returning your call since they don’t really want to hear about the bad service.
Their costumer service is friendly and efficient. You don’t get lost in the shuffle. Our internet connection was great after switching to their service.
I have patients that rely on me putting orders in via the internet and when I call to see why the internet is down I can not give me a number to call other than the local office which their number isn’t working either! Imagine that! If this costs my patients their lives, I will definitely let the families know who is responsible!
1 star because 0 wasn’t possible.
0.7 Mb/s download speed. …
Been with this company for 5 years almost and have had great service we moved once and stayed with them and have never had a cut off and always great internet service nice people that work there and easy to make payments!!! I recommend highly
I agree that if 0 was an option that I’d use it.
Their customer service is not very polite on the phone, paying online is a pain …
Worst cable company ever. rain or wind we loose fox and cbs. Complained many times and ( I am sorry but we are short staffed and doing everything possible to get it fixed) this has been going on for over a year and half. But they want our monthly payments. Time to get dish.
These guys know they have a monopoly on the internet services in my community. I pay for 30MB internet and tonight for the 4th time this week, my download is less than 1MB. This is nothing less than false advertisement. Everyone who has had …
Everything started great a few years ago then the high speed internet lot slower, price went up…basic analog cable is so expensive, and in the last couple of months, internet goes down frequently. Phone service is internet based and half …
Internet service is great. Prices are fair. If they have lines in your area, you can’t beat the price or internet. Helpful staff. Only down side is, if you need help on the weekend that the tech line can’t fix, you have to wait till Monday for help.
I have a family of 4, and we subscribe to the 30 Mbps plan. We’re happy with it. Occasionally there is a bit of a slow-down during peak hours (evenings and weekends), but that’s to be expected with a shared-pipe technology like cable …
Worst Internet connection and speed, I pay 65 dollars a month for just Internet service at 5mbps, I have never seen 5mbps speeds it has always been around 700kbps and that is only when the service is available. Customer support is near non …
I’m surprised by some of the negative reviews on here. I have had excellent service from this company. I lost my cable on New Year’s Day and the technician came out that day and had me reconnected immediately. I am at about 4,000 feet up …
I do not have an account there but I receive calls often giving out personal information regarding an account that is not mine. To me, that is unprofessional and illegal. However, from the calls I have gotten I am glad to know that your customer service is much better than it was years ago when I first started receiving phone calls.
We’ve had service from Carolina Mountain Cablevision since they started serving our area. All through the years there were often connection issues with the cable tv service especially after it rained. The picture quality was as if watching …
I think it’s time to file a complaint with the FCC. We were told by a technician months ago that the lines on our street need to be replaced. That never happened. Tickets get entered for service when we call and no one ever shows up. After …
I hope this review is taken as constructive criticism as I sincerely do want to see Carolina Mountain Cable grow and improve. …
Internet service is fine. But my rating is based on the outlandish fact that you’re charged an extra $10 every month if you’re a “non cable subscriber”. …
CMC was ok. The conversion to ZITO has been a disaster. On my 3rd day with no cable, cannot get through to talk with anyone. It went out again a few days later, again a very long wait time. They say they will call you back but never do.
5/4/22. Phone service has been out for days during transition from Carolina Mountain Cablevision to Zito Media. I would really like an update on VOIP repairs and an estimated time of repair completion, but no info on website and emails and phone calls aren’t answered.
10000/1 would rather have charter but charter can’t cross their lines. My internet is the absolute worst with it going out all the time. I would literally pay more just to be able to get charter. If you have a choice go with anyone else. …
Literally the WORST internet company out there. If I could switch providers, I would in a heartbeat. But this company has my area locked down. 😪 We’ve been with this company a little over two years, and are still having the same issues. …
It took a few years before I was able to have service but finally the day arrived. I see so many not so good reviews so I felt compelled to give my positive experience. Everything about the install was smooth and easy. The internet service …
We had a smooth installation, and have had superb service the almost two years we have been with your company. Customer service is friendly, and easy to reach. We needed tech support, and it was easy to obtain after hours. I have no complaints! Keep up the great work!