Carolina Orthopedics provides high-quality orthopedic care. Joint replacement, sports medicine, arthroscopic surgery, open MRI & more. Call 803-335-2281. See more
My experience there wasn’t a surprise since I read all 37 reviews and saw that 21 of them denouced the place as a waiting station. I arrived the 15 minutes in advance and after checking in at 945 proceeded to sit there for 1 hour. I got up and left.
If you decide to see any orthopedic here clear your entire day…..they schedule surgeries and doctor visits at the same time. They have no regard for their patient’s time. However, Dr. Wheatley is great
Today marks 3 years since Sean Carroll PA from Carolina Orthopedics and Sports Medicine in New Bern, NC permanently damaged my left hand by his misdiagnosis of my arm pain January 23, 2014. I call this day D. Day because the damage he did …
If you are in the military I do not recommend these guys at all, I have had an authorization through tricare for over 5 months still no call back, even tried calling them multiple times. They are no help over the phone whatsoever. Call tricare/Humana and switch to literally anyone else.
Loved it. Treated with utmost care and respect. Had carpal tunnel and thumb surgery. Dr. Hedge and her staff are great in my opinion. Very professional.
Horrible scheduling. Today I arrived 30 minutes early after waiting 2 hours to be seen last visit. Today I am at 2.5 hours here n still waiting to be seen for a follow-up 😡 Hope this is my last appointment here… They really need to schedule better… …
I have never been treated with more care and concern than I have with Dr. Reichard. He has been the best to me even when I may have been difficult to deal with. I want to thank him for his care of both myself and my husband. He’s …
I have Tricare Prime insurance and have had nothing but problems working with this office. At first did not want to accept my referral from Tricare and then wanted multiple referrals put in for bilateral knee pain and right shoulder pain. …
Dr. Wheatley is the best, I had both knees replaced almost 2 years ago. Pain is gone, and walking normally, better than new! The physical therapy side is great too.
While i might be a tad biased, I love Carolina Orthopedics. Dr. Wheatley is a dynamite Doc. While i know the wait times can be a tad aggrivating, ya gotta understand that people travel from all over North Carolina to be seen here. The …
We had two appointments at Carolina Orthopedics and Sports Medicine in New Bern (initial and follow up) and both wait times (in the lobby) for these appointments were 1 1/2 hours long before we got to see the doctor. We had to walk out on the second one…these wait times are unacceptable and the staff were not customer friendly.
They must have fired me as a patient. All I tried to do was go to the “specialist” my dr gave me a referal to. I was given the run around for a week. When I finally got past that, the Dr I was supposed to see was short and rude to me. …
Third visit. Always the same experience. Show up early to check-in for an appointment, wait 2 hours to see the doctor. The doctors here are great but the staff over books and never gives an update on the wait time. It’s like they have to be here all day so they think you do also.
Dr.Greenlaw and team have been great to work with so far. I’m seeing him and his team after a 2 year debacle following knee replacement done by someone else. The group has been outstanding about following up and staying on top of things. It’s a haul to get his office, but we’ll worth it.
I wish I could give this place 0 stars. I went to this office in hopes of finding a reason as to why my foot was all messed up. I was seen by a PA who looked at my x-rays and gave me an odd diagnosis. I understand they have to feel around …
I would like to give this place a minus 5 stars. They need to learn how to schedule so that the wait is under an hour!!!! Got there for an appointment and waited over an hour and 15 minutes to see a P.A. NOT EVEN A DOCTOR!!!! Walked out …
I can’t ding this office for the wait because I am simply going to rate my doctor. After being treated for 3 years at a different practice and nothing but given cortisone shots ever being done about my shoulders until finally my bicep …
Dr. Sean Carroll Is a good doctor in my opinion. 2 other doctors I went to would not believe me about me being in a lot of pain for my herniated disc. The other 2 would think I am just a pill head looking for a fix. People like that are …
I had knee replacements on both knees and all was going well until I misstepped and tore tissue in my left knee..remind you that all these people seem to be worried about is if the replacements are in tact and they are but told me there was …
On one visit, I checked in and after 30 minutes, asked what was going on. I was told they were running behind. I was there for 90 minutes for less than 10 with the provider. When I confronted the provider about the issue, I was told they …
I had an accident at work and went to urgent Care 2 weeks later on my own insurance. I didn’t want to go through workman’s comp. I got seen and had X-rays taken. On the x-rays they seen a fracture. So I was defered to Carolina orthopedic …
I was sent to Carolina Ortho for a dog bite injury to my hand involving nerve and other internal damage. This facility is genuinely concered about your progress. I never waited more than 5 minutes in the lobby for my appointments and the …
My boyfriend had a referral for his chronic back pain that he’s had for about two years, and come to find out they don’t even treat backs. The wait was over an hour. When he finally goes in to see the doctor to tell him about the pain he’s …
This place is undeniably slow on average I wait 30 to 60 minutes after my appointment time before being called back. Then I am in the room roughly 45 to 60 only to see the doctor for 10 minutes. Dr. Wheatley is great but they really need to get the management and multitasking under control.
I have a chronic illness, so I see several drs. I never spend over an hour at any of those appointments. This was my third appointment with Carolina Orthopedics & Sports Medicine, each time I had well over an hour wait with additional wait …
I recently had PT on my shoulder & it didn’t totally fix it. My P. Therapist (unassociated with Carolina Ortho) recommended I see Dr. Wheatley. My husband had shoulder surgery in Feb. ’18 there by Dr. Wertman and it went ok, so I decided …
Walked out the door an hour after my arrival. Zero respect for their patient’s time. I called my regular doctor and asked them to transfer my referral to Moore Orthopedic in Morehead City. That’s where my kids have gone for sports injuries and have NEVER had this happen there.
Have been struggling with some orthopedic issues for several years. Hate going to the doctors; and I have worked in health care for 50 years. But have never felt safer than in the hands of Kristen Jordan PA. She is skilled, kind and …
Dr. was over 30 minutes late for my appointment. When I went to desk with my concerns the male receptionist was a complete jerk. After I left the desk he made and announcement to the whole waiting area “If anyone else is being inpatient …
Dr Bradley is an excellent surgeon and his PA, Shaun is good as well, but the way the staff overlooks and makes clients wait an hour or more to be seen is RIDICULOUS!! If he wasn’t so good and my care so thorough, I’d never come back for …
I was greeted by a friendly girl and asked the COVID questions and took temperature. Once I got in the office it went down hill. Crowded waiting area and NO WAY TO SOCIAL DISTANCE. Three girls at front reception and I stood for 8 minutes …
Extremely crowded. There is no social distancing. They have seating spaced 4 feet apart. I had a 9am appointment but was told it might be an hour or so delay. I needed to fill out some paperwork but was told I had to wait to even do that. I …
*UPDATE! Dr. Hedge is fantastic, however billing is screwing me now! I was asked to pay in advance for each of the three surgeries since my plan was not paying for the procedures as deductible was not met. I Paid the NEGOTIATED price …
Dr. Woodcock is absolutely amazing. She is compassionate and thorough. We did not wait long in the waiting room or exam room at any appointment with her. She is an excellent surgeon with great bedside manner.
You are instructed to arrive 15 minutes early, but just don’t! You can wait forever to get called back where you will wait more. They have no respect for the patients’ time
This place is absolutely TERRIBLE in terms of scheduling. Each appointment I have gone to I’m literally waiting to be called back for a minimum of 45mins. Also, I had an appointment scheduled months in advance and when I arrived the …
Wait time is awful you have to wait at least a hr before you are even seen and then once you’re in the back it takes another 20 minutes to be seen…you spend your whole day waiting and to only see the doctor for maybe 10 mins
Dr Woodcock is awesome. Had bad pain in my shoulder and hand. Dr gave me a shot in the shoulder and a topographical anti-inflammatory for my hand. Shoulder was improving before I left the office. Two applications of the anti-inflammatory …
While I didn’t experience the long wait times others reported and the staff was always kind, the provider dismissed my concerns of feeling bones rolling in my hand for months – each visit I was told it was “normal” and “everyone’s wrists …
This review is for the therapy side of the business. My goal was to rehab a work injury and thankfully I can say that was achieved. Nicole was excellent! I felt I was listened to and my regimen was adjusted accordingly. I was able to …
Awsome office staff and Doctors
Dr. Wheatley and staff are amazing.
Waiting almost 2 hours for 10 minutes visit
My experiences with this facility have all been positive.
Good folks. Quick in and out.
Long wait. Over 2 hours to see Dr for 10 mins.
The staff was very friendly and helpful. Dr Woodcock is awesome!!!
Great Doctors and employees.
appointments running 1.5 – 2 hours late. So disrespectful to patients time. Over booking. Won’t be going back
The best in what they do.
I have loved the doctors and Physical therapy, it’s just the wait that hurts them every time.
Nick and the staff were great! Very helpful! Attentive and knowledgeable.
Ive waited an hour but never have I had an 1.5hours to be seen. Pretty silly this is allowed to be a normal
Dr hedge is great but you will wait forever in the waiting room. No regard for others time.
Waited 1.5 hours past appointment time and another 45 minutes in doctors waiting room. Got up and left without seein dr.
My experience there wasn’t a surprise since I read all 37 reviews and saw that 21 of them denouced the place as a waiting station. I arrived the 15 minutes in advance and after checking in at 945 proceeded to sit there for 1 hour. I got up and left.
Go see Carson! Great facility, friendly staff and physical therapists. Every plan tailored uniquely. In-office financing.
If you decide to see any orthopedic here clear your entire day…..they schedule surgeries and doctor visits at the same time. They have no regard for their patient’s time. However, Dr. Wheatley is great
Today marks 3 years since Sean Carroll PA from Carolina Orthopedics and Sports Medicine in New Bern, NC permanently damaged my left hand by his misdiagnosis of my arm pain January 23, 2014. I call this day D. Day because the damage he did …
If you are in the military I do not recommend these guys at all, I have had an authorization through tricare for over 5 months still no call back, even tried calling them multiple times. They are no help over the phone whatsoever. Call tricare/Humana and switch to literally anyone else.
Loved it. Treated with utmost care and respect. Had carpal tunnel and thumb surgery. Dr. Hedge and her staff are great in my opinion. Very professional.
Horrible scheduling. Today I arrived 30 minutes early after waiting 2 hours to be seen last visit. Today I am at 2.5 hours here n still waiting to be seen for a follow-up 😡 Hope this is my last appointment here… They really need to schedule better… …
I have never been treated with more care and concern than I have with Dr. Reichard. He has been the best to me even when I may have been difficult to deal with. I want to thank him for his care of both myself and my husband. He’s …
I have Tricare Prime insurance and have had nothing but problems working with this office. At first did not want to accept my referral from Tricare and then wanted multiple referrals put in for bilateral knee pain and right shoulder pain. …
Dr. Wheatley is the best, I had both knees replaced almost 2 years ago. Pain is gone, and walking normally, better than new! The physical therapy side is great too.
While i might be a tad biased, I love Carolina Orthopedics. Dr. Wheatley is a dynamite Doc. While i know the wait times can be a tad aggrivating, ya gotta understand that people travel from all over North Carolina to be seen here. The …
We had two appointments at Carolina Orthopedics and Sports Medicine in New Bern (initial and follow up) and both wait times (in the lobby) for these appointments were 1 1/2 hours long before we got to see the doctor. We had to walk out on the second one…these wait times are unacceptable and the staff were not customer friendly.
They must have fired me as a patient. All I tried to do was go to the “specialist” my dr gave me a referal to. I was given the run around for a week. When I finally got past that, the Dr I was supposed to see was short and rude to me. …
Third visit. Always the same experience. Show up early to check-in for an appointment, wait 2 hours to see the doctor. The doctors here are great but the staff over books and never gives an update on the wait time. It’s like they have to be here all day so they think you do also.
Dr.Greenlaw and team have been great to work with so far. I’m seeing him and his team after a 2 year debacle following knee replacement done by someone else. The group has been outstanding about following up and staying on top of things. It’s a haul to get his office, but we’ll worth it.
I wish I could give this place 0 stars. I went to this office in hopes of finding a reason as to why my foot was all messed up. I was seen by a PA who looked at my x-rays and gave me an odd diagnosis. I understand they have to feel around …
I would like to give this place a minus 5 stars. They need to learn how to schedule so that the wait is under an hour!!!! Got there for an appointment and waited over an hour and 15 minutes to see a P.A. NOT EVEN A DOCTOR!!!! Walked out …
I can’t ding this office for the wait because I am simply going to rate my doctor. After being treated for 3 years at a different practice and nothing but given cortisone shots ever being done about my shoulders until finally my bicep …
Dr. Sean Carroll Is a good doctor in my opinion. 2 other doctors I went to would not believe me about me being in a lot of pain for my herniated disc. The other 2 would think I am just a pill head looking for a fix. People like that are …
I had knee replacements on both knees and all was going well until I misstepped and tore tissue in my left knee..remind you that all these people seem to be worried about is if the replacements are in tact and they are but told me there was …
On one visit, I checked in and after 30 minutes, asked what was going on. I was told they were running behind. I was there for 90 minutes for less than 10 with the provider. When I confronted the provider about the issue, I was told they …
I had an accident at work and went to urgent Care 2 weeks later on my own insurance. I didn’t want to go through workman’s comp. I got seen and had X-rays taken. On the x-rays they seen a fracture. So I was defered to Carolina orthopedic …
I was sent to Carolina Ortho for a dog bite injury to my hand involving nerve and other internal damage. This facility is genuinely concered about your progress. I never waited more than 5 minutes in the lobby for my appointments and the …
My boyfriend had a referral for his chronic back pain that he’s had for about two years, and come to find out they don’t even treat backs. The wait was over an hour. When he finally goes in to see the doctor to tell him about the pain he’s …
This place is undeniably slow on average I wait 30 to 60 minutes after my appointment time before being called back. Then I am in the room roughly 45 to 60 only to see the doctor for 10 minutes. Dr. Wheatley is great but they really need to get the management and multitasking under control.
I have a chronic illness, so I see several drs. I never spend over an hour at any of those appointments. This was my third appointment with Carolina Orthopedics & Sports Medicine, each time I had well over an hour wait with additional wait …
I recently had PT on my shoulder & it didn’t totally fix it. My P. Therapist (unassociated with Carolina Ortho) recommended I see Dr. Wheatley. My husband had shoulder surgery in Feb. ’18 there by Dr. Wertman and it went ok, so I decided …
Walked out the door an hour after my arrival. Zero respect for their patient’s time. I called my regular doctor and asked them to transfer my referral to Moore Orthopedic in Morehead City. That’s where my kids have gone for sports injuries and have NEVER had this happen there.
Have been struggling with some orthopedic issues for several years. Hate going to the doctors; and I have worked in health care for 50 years. But have never felt safer than in the hands of Kristen Jordan PA. She is skilled, kind and …
Dr. was over 30 minutes late for my appointment. When I went to desk with my concerns the male receptionist was a complete jerk. After I left the desk he made and announcement to the whole waiting area “If anyone else is being inpatient …
Great facility. Love Carson! In-house financing.
Dr Bradley is an excellent surgeon and his PA, Shaun is good as well, but the way the staff overlooks and makes clients wait an hour or more to be seen is RIDICULOUS!! If he wasn’t so good and my care so thorough, I’d never come back for …
I was greeted by a friendly girl and asked the COVID questions and took temperature. Once I got in the office it went down hill. Crowded waiting area and NO WAY TO SOCIAL DISTANCE. Three girls at front reception and I stood for 8 minutes …
Extremely crowded. There is no social distancing. They have seating spaced 4 feet apart. I had a 9am appointment but was told it might be an hour or so delay. I needed to fill out some paperwork but was told I had to wait to even do that. I …
*UPDATE! Dr. Hedge is fantastic, however billing is screwing me now! I was asked to pay in advance for each of the three surgeries since my plan was not paying for the procedures as deductible was not met. I Paid the NEGOTIATED price …
Dr. Woodcock is absolutely amazing. She is compassionate and thorough. We did not wait long in the waiting room or exam room at any appointment with her. She is an excellent surgeon with great bedside manner.
You are instructed to arrive 15 minutes early, but just don’t! You can wait forever to get called back where you will wait more. They have no respect for the patients’ time
This place is absolutely TERRIBLE in terms of scheduling. Each appointment I have gone to I’m literally waiting to be called back for a minimum of 45mins. Also, I had an appointment scheduled months in advance and when I arrived the …
Wait time is awful you have to wait at least a hr before you are even seen and then once you’re in the back it takes another 20 minutes to be seen…you spend your whole day waiting and to only see the doctor for maybe 10 mins
Dr Woodcock is awesome. Had bad pain in my shoulder and hand. Dr gave me a shot in the shoulder and a topographical anti-inflammatory for my hand. Shoulder was improving before I left the office. Two applications of the anti-inflammatory …
While I didn’t experience the long wait times others reported and the staff was always kind, the provider dismissed my concerns of feeling bones rolling in my hand for months – each visit I was told it was “normal” and “everyone’s wrists …
This review is for the therapy side of the business. My goal was to rehab a work injury and thankfully I can say that was achieved. Nicole was excellent! I felt I was listened to and my regimen was adjusted accordingly. I was able to …