Carolina Pines Regional Medical Center in Hartsville, SC is proud to be deemed a Leapfrog A hospital by The Leapfrog Group, an Accredited Chest Pain Center and an Advanced Primary Stroke Center. CPRMC is an affiliate of MUSC Health, and includes a 116-bed acute care hospital and an adjoining medical office building. From routine checkups to complex, state of the art robotic-assisted surgery, Carolina Pines is the healthcare provider of choice in our service area, which includes the counties of Darlington, Chesterfield, Lee and Marlboro. This hospital is partially owned by local physicians and ScionHealth.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
1304 W Bobo Newsom Hwy, Hartsville, SC 29550
Speed getting us back great the care sucked. Husband went in with something stuck in throat I can hear doctors and nurses talking about his case laughing while my husband is in here suffering
Friendly service
Hardly ever answers the phone.
Excellent comprehensive care!
Hospital is nasty
Quality care from providers and staff who care
They treated us like family.
WORST ER visitin my life!!! Avoid at ALL cost!!!
Dr Edwards in the ER. Very unpleasant, unprofessional and rude.
Er extremely under staffed with poor knowledge my daughters injury was treated like a joke
Poor service. They’re only concern is rushing out of there. They’re not concerned with resolving your issue. Something needs to be done about this place.
The people at the ER check in desk have ZERO manners won’t be returning .
I’ve never had a bad experience with the hospital or it’s staff.
If you can pay they are great, but if you don’t have insurance they don’t gare at all.
These jackals like all the others. Doctors don’t care anymore thanks to the Gov.
Great nursing staff and rooms were clean and good size
Poorest billing department I have ever seen.
HIGHLY DISSATISFIELD.
This place is horrible worste hospital I have ever been to been here for 4 hrs with no meds or any scans and still in pain as I make this go somewhere else its the worst
No help what so ever for my migraine! Was there almost 4 hours today went in with headache and left with same headache!! Place is a joke!!!
Long wait, under staffed, if you come here don’t be dying, you will die in the waiting area.you think since MUSC bought them it would be better, if anything it’s worst.
We only had to visit the outpatient lab. It was quick and painless.
Perfect? Of course not, but some of these reviews are ridiculous. Proud to work here and trust them with my and my family’s health care.
I have nothing to say but good things about this hospital. Dr Mincheff and all nurses were great.
Dr. Danzey, delivered my all four of my children here. I love the nurses and this will always be my favorite place.
Worst hospital experience of my life. Young doctor was extremely rude and had no bedside manor. Unless I were on my death bed I will never go to this facility again….
Super thankful for having a hospital close by in the event of an emergency but giving this a 1 Star is more than they deserve considering the poor service the ER provided! Really disappointing!!!!
Took my son to the hospital last night and they so called checked for flu and all took him to his doctor today and come to find out he had the flu,punk eye in both eyes and left ear infection never taking him to that non hospital again
Services are pretty god but desk staff on the 25 of November who asked questions when you first walked in was pure hateful and wrong for the way she treated the people in front of me they didnt deserve to be treated like that and then got a attitude with me for no reason
4 hours 9 needle sticks later still no results on what we went in for!!!! Poor patient care
I also asked for pain meds and it took about 2 hours to get them. I just had major surgery so by the time I got the meds I was in a lot of pain.
I have been there twice for surgery. I cannot complain at all. They were kind and helpful throughout!
the doctor did a great job on my surgery and the nurses were very nice there
My experience was terrible. No value!!! No Quality!!! No integrity!!! No value of person!!! Unsafe!!!
I’ve spoken with the CEO quite a few times regarding my problem and there was no …
Waiting since 12:00 now 2:30 , hungry
I’m an accident pro so I have been in quite a few hospitals and this hospital is amazing they are funny and so caring they are NOT rude they were very helpful and kind.
This hospital sucks. I was there for 2 hours before I walked out. Everyone who came in after me was taken back and seen. I guess in order to be seen you have to wait till your pain gets so bad you can’t take it anymore and call 911.
Was told to be at the hospital 30 minutes before my ultrasound appt. Still waiting over a hour later! Too bad we can’t charge the hospital for our time
I worked here for a couple months. There was a emergency and a patient required CPR. Can u believe the staff were actually laughing & joking while this man was dying ? The doctor too
We came from out of state and I started experiencing sharp stomach pains this hospital was absolutely wonderful caring the nurses the staff we’re all very attentive and took such good care of me I have been to many hospitals in my life and …
They will bill you for their mistakes. Because they screw up your info on insurance and it’ s denied, you are then billed. Told it was straightened out after taking paperwork to business office, to prove DOB, but now the debt collectors …
Wonderful experience with outpatient surgery from the check in , nurses, nurse anaesthetist, OR, and recovery. Not to mention how excellent the provider was. I highly recommend Carolina Pines.
I had to take my 6 yr old yesterday after he was pushed off the monkey bars.There Wasnt a long wait maybe 20 mins and the doc was very good he interacted with my son on his level so he didnt get scared , he had a conversation with my son while he checked him out and avoid scary words like stitches.
What are single parents suppose to do with their kids if they have to go to the hospital. No one under 16 is allowed in, not even to use the restroom if you are under that age. I understand the pandemic but seriously!!?
My daughter went in with chest pains and numbness in left hand and fingers and was told BEFORE any test was administrated she was fine.. Nurses was rude and very unprofessional. WORST HOSPITAL EXPERIENCE EVER!!!
The locals don’t call this place Pine Box for nothing. If you enjoy a hospital that staffs incompetent medical providers and has a complete disregard for patient outcomes, this is the place for you. They were recently bought out by a new …
My sister went to this hospital for chest pains and numbness in her left arm and they told her they would run tests but would be a waste of money, being extremely unprofessional!!! Every nurse she seen was extremely rude to her, those patients deserve so much better care!! Horrible people and horrible visit.
Lousy care, have to beg for help!
Nurses standing in hall talking while my mom kept calling that she needed assistance. Took over 1 hour before someone finally came and acted mad that they were bothered. Needs to be closed! She needed ekg and tech kept asking why.
CPRMC is not my favorite and have had a few if not more dissatisfied experiences. Of course you’re never going to have a great time at hospital but it’s also not the place but staff and the way you are treated and taken care of. Last time there was with my child and was highly upset by rudeness and uncaring way dr. Was towards us.
Every doctor I encountered was very rude. I went in for chest pains and my left arm was numb. They told me they would run tests, but it was going to be a waste of my time and money and sent me home. They diagnosed me with anxiety. People in this town deserve a much better care facility.
There are bad apples in every bunch. For the most part they have been great. Outpatient services, the wound center with Dr Banister and hassler have all treated me great 1 year ago I wouldn’t have given such a rating but I think they are improving. The only part I have ever had a issue with was the E.R but they have also improved.
My father was placed in the hospital yesterday.I called to check in on him today but no one answered in his room. I immediately called back and received someone at the information desk . The girl Jenny answered the phone and was so nasty …
My daddy was recently in the hospital and I want to say thank you to all of the staff. Everyone treated him with such respect, professionalism and kindness. The nurses and assistants were also courteous to my needs.
In er room for over two hours with chest pains and nobody came into my room to hook me up to a monitor not even a nurse has come in … no vital signs taken no blood work . Dr came in checked my ears and sent home saying I had allergies . …
I was sent here for dehydration and only needed fluids. I was placed in a pediatrics room and for starters my IV wasn’t giving me any fluids. Doctor came in twice and didn’t check until he exclaimed “Oh, that’s not right.” He didn’t come …
The worst hospital I have ever been to in my life. They show complete disregard for you health or for your life for that matter. If you do not have insurance you will be treated as a nuisance and left for hours before you receive any type …
Never been treated with such disrespect! Last week I rushed to the ER after being informed my husband was in a car accident, I was in such shock and panic that I forgot my cell phone! After loading the kids up and arriving at the hospital I …
I went in for stitches on 5-2-2021. I cut my arm and they put 5 stitches in it. Bill came today for hospital.
$1003. The dr bill came and was $1015 Absolutely a ripoff. 5 stitches cost me over $2000. Place is beyond overpriced.
I wish I could give this “hospital” negative 5 stars. My mom was admitted for treatment of the flu, and then died of pneumonia complications weeks later in ICU (January 2020). If you want to survive anything in South Carolina you better …
They do lab and radiological tests pretty well. For routine emergencies they are fine. Need stitches or broke your arm, they can handle it. Anything else, find another place if at all possible. Also the most aggressive billing place of any …
WORST HOSPITAL THERE IS!!!! You could ‘ve dying and they wouldn’t care. First time I went there I had a stomach infection. “Doctor” (if you can call him that) walked in and just assumed I had acid reflux. My husband went there last night. …
I went to visit one of our church members who was undergoing a minor medical procedure. The hospital staff were helpful and friendly as I search for my visitor. The facilities are well kept, clean and modern. I was around for lunch so I …
I have to save that Carolina pines ER staff on 11-10-21 from 8:30 until around midnight we’re amazing to my dad.. The dr and all the nurses and staff were amazing I didn’t get all there names but we couldn’t have asked for better care..they …
I don’t know what’s happened to this place. Definitely has went down hill. Felt like we had to convince the nurses and physician that he was actually in pain to actually get them to be a little more attentive. Just very disappointed at …
My father was transferred from Morrell to Carolina Pines due to dehydration. My father has been in and out of the hospital for the past few months. When he was admitted I had so many people tell me to transfer him to Florence which is where …
I visited my grandmother in the ICU recently. A few of the nurses were extremely rude. There was this particular one, last name Petite, who administered dialysis to my grandmother. She kept coughing in her hand and touching the equipment …
I just had surgery and everyone from beginning to end was great! Everyone was very positive and caring. My nurses were awesome. I never had to wait on anything. They were always very caring and explained things thoroughly. Thanks for making my experience great!
Go some place else. Down below are pictures of my loved ones swollen hand. Her IV rolled and no one checked it for several shifts. Her arm extremity became swollen and fingers turned blue. Most of the staff have poor bedside manner. They …
I am at a complete loss after having the misfortune of speaking with Lori Jones the Assistant Director of Nursing of their Acute Care Unit (2nd Floor) last evening (3/21/19) and have never encountered such hostility, rudeness, disrespect …
This is the most pathetic excuse for a medical center I have ever encountered. Rude, uncaring staff, narcissistic doctors with absolutely no regard for patient well being, and absolutely clueless administration. I have had numerous …
What a joke! Son was scheduled for surgery to have his tonsils removed. Was told they would call the day before with a scheduled time. Day before? Really? Got the call, was told to be at the hospital at 11:45. Arrived about 5 mins …
To whom it may concern,
On November 24th around 1:30 pm …
It’s understandable that we can’t sit in the emergency room dure to covid, but at least they can have security to drive thru every now and then to make sure no one is lurking around in the dark . I been told by two people that the security ride thru been here two hour haven’t seen one yet.
I am very impressed by the amount of precautions in place due to covid. I was going to McLeods but left because they had zero screenings or mask requirements, I didn’t feel like my health was a priority. …
I brought my daughter to urgent care to get Covid tested….they told her it cost $120 if you do not have insurance….for God’s sake are we not in the midst of another variant and still a pandemic…they are pushing that poison (Covid shot …
They are rude, unprofessional, and inconsiderate! Please try to make it to Florence to either MUSC or McLeod! I DO NOT SEE HOW THIS PLACE IS STILL IN BUSINESS! DO NOT GO HERE!
The only reason I gave a one is because of Ms. White! My husband was there Saturday/Sunday. The only person that cared about my waiting was her!He was released from MUSC last night! Someone, will not say who called him today from this …
My wife and I had to go there tonight. Yes we where seen quickly. The nurse was great did her job well. Yet when the doctor came in he made it clear he was not a foot doctor about five times. He didn’t really look at her toes. Her blood …
If I could remember what her name was it would definitely be in this review. All I know is she is the one who admits patients from the ER. Last time we were here she was saying I was purposely not feeding my father who is sick and wanted to …
As a parent of a severely disabled child, I found the staff to be caring and attentive. The drs listened to my suggestions and really seemed to take my ideas into consideration. The rns and CNAs made it possible for me to stay with my son …
Went in for swollen collarbone and stiff neck and shoulder, I was very happy with the nurses as they where very polite and helpful. The first two doctors I was unfortunate enough to see where the absolute worst at their job’s. You should …
My Mother was admitted October 13th and was a patient until October 23 when she was discharged to Heaven after suffering a stroke. From the first day to the last my Mother was treated with compassion and dignity. Dr. Martin took time with …
Made a physical therapy appt for my scoliosis after seeing Dr. Hey in Raleigh. He was requiring Schroth method for PT on scoliosis. I was trying to get exercises after first visit specific to Scroth method and all I got were exercises I …
Has the most delightful staff in an ER I’ve ever come across. I had to come via transport with my infant daughter. We were transported eventually to the children’s hospital but while we were there just wonderful. Nurse Megan walked in while …
Hey, was seen Saturday night and what a discrace! From the moment I entered no one acknowledged me or my falls. Tried to force me into wheelchair after telling them I couldn’t move my leg!. Nurses hurt me more and the Er doc Davis was sooo …
My 19 yr old daughter recently had gallbladder surgery at CPRMC. Days before surgery, we were there for scans on two different occasions. Each time, our visit was very pleasant. From admissions to Kim and JR in radiology, everyone was so …
I actually have been here multiple times, but the long wait times, for certain things is sometimes absurd especially in the ER. Last night we had to wait around 20 minutes for the leave papers and it wasn’t till one of my family got up and …
I was really impressed with Carolina Pines as we were there a few days last week, and until yesterday when my son had some outpatient surgery. I was so impressed that the employees all would say hello or ask if you needed help when you were …
I was in the ER Saturday. I was seen in less than 10 minutes. I don’t remember the names of everyone that saw me but they were outstanding. The NP that was working in the ER all the nurses as well as radiology who took me for a CT scan. …
I didn’t kno they sit pregnant patients in the lobby waiting at 37 weeks When they say they are in pain this is crazy smh
Emergency Room Front Desk Very Unprofessional. Walked in her personal phone was ringing very loud. She then process to say he cant even be in the building, referring to my 6 year old son who just rode all the way from Columbia who only …
I had to take my daughter in tonight for abdominal pain, fever and vomiting and the staff here were phenomenal-all the way from the greeter-the check in staff-the triage nurse and all the nurses and PA. RN Brittany and RN Sherill along with …
Having always been a HUGE supporter and fan of McLeod in Florence I feel it important to share the experience we had at Carolina Pines Stork’s Landing Labor and Delivery! My daughter just gave birth- and we could not have asked for a better …
I recently had a stay at Carolina Pines Regional Medical Center. I cannot express enough how amazing every single staff member was – from coming in through the emergency room, having scans, and staying for nearly 3 days. Every single person …
My daughter was seen in the ER tonight. The experience with Anna Evans, NP was very unprofessional. She hurried in, not once stating her name to me or my daughter. Just start ranting on about what meds/rx they can’t prescribe in the ER. …
I was there tonight with my daughter and my nurse named Demeka was an angel in disguise. She was a breathe of fresh air while visiting the ER. I believe my Doctors name was Amber and she was also very helpful. I’ve never had a bad …
I’ve had some nice people take care of me, but the billing department is a disaster! They have now called me 4 times to threaten me with collections for something only 2 months ago that THEY ARE STILL IN THE PROCESS OF CORRECTING! Take a …
My wife had her gall bladder removed here, they have taken care of my 96 year old grandmother when she pneumonia and we are expecting our first baby delivered here. We have received the greatest care from the best people through all of …
While the medical care seems to be very good at this hospital, their archaic COVID rules are a little crazy. As mentioned in previous reviews their two person rule is enforced 100%. It doesn’t matter that you have a minor child who has to …
Absolutely the best labor and delivery nurse and baby nurse night and day shift I can’t complain about nothing….they where the best and had the best care and my beautiful baby girl had great care too.. and I was in labor for 15hrs and they did everything to keep me calm and comfortable 💓🤱 …
After an hour wait my wife was taken to X-Ray then ask to have seat in hallway for another 40 minutes until she was seen by nurse who diagnosed her with gout in her wrist. She told my wife to go back out and wait in the lobby until she …
The redeeming factor for Carolina Pines regional hospital was Dr. Razzi and all of the night nurses/techs in the ER. They are worth five stars. If you see this, thank you all for your professionalism, your patience and your care!! If it had …
My wife’s primary care physician with The Medical Group at the same facility referred her to radiology in the hospital to have her gallbladder imaged. Well, the first appointment was cancelled because my wife had eaten breakfast and no one …
I know most people come to platforms like this to post bad reviews or negative experiences but I’m coming here to share our positive experience with Carolina Pines tonight. …
My husband went to the ER last night as referred by the doctor. From the moment we stepped in to the time we left, everyone was great! I guess we were there at a good time because there was only one other person in the waiting room. We were …
Extremely unhappy with Carolina pines, would rate a 0 if I could. My wife was having pains which she suspected to be kidney pains (she’s had kidney issues, infections, etc before and knew what I felt like). She went to an urgent care first …
This have to be the WORST HOSPITAL EVER. Too long of a wait time for one, this one particular nurse in the ER was very rude saying that it’s not her job to roll a patient into the back of the room. Well who job is it if the patient didn’t have any family members. Smh! This ER department needs to do BETTER. NO CHANGE I SEE!!!
I’ve never really had a bad experience here, everytime I’ve gone for an emergency all the staff was professional and courteous. There is usually a few hours wait time but it’s better than McLeod, my fiance went to McLeod with chest pains …
I’m not quite sure how to word this review. The occasions for me to deal with them have been under some very sad circumstances with my elderly mom. That being said, EVERYONE there whom I dealt with were kind, informative and empathetic. The …
My Uncle passed away less than 48 hours after leaving Carolina Pines Hospital.
He left Carolina Pines Hospital with Confidence that everything was okay and it was safe for him to go home without any restrictions. ADVICE: if you value …