Carolina Urology Partners is the largest, most comprehensive urology group in the Carolinas. We have over 35 physicians, more than 300 employees, and 11 urology centers in … See more
I was seeing Dr Tapscott. I see she’s off their website now. They dismiss her? She leave the Practice? No one has answers. I found out 2 weeks later she doesn’t work there anymore and not told by anyone in the office. I was trying to refill …
I have had problems with recurring urinary track infections and I have known my bladder was prolapsed for some time .I was in pain last week and swelling so I went to Novant and they recommended I follow up so I made a appointment yesterday …
The staff and Dr Tapscott were all very professional and answered my questions in a way that I could understand. It was a little warm in the exam room, they were having issues with the HVAC
It’s hardly ever these days you can give a doctor/surgon an all around good rating but Dr. Konstandt fits the bill, great bedside manner, great communication and great surgon. …
Try to make an appointment but nothing but a busy signal on phone. Just don’t have a Kidney stone over the Holiday most likely not going to be seen by Monday.
Dr. Tapscott and her staff are amazing! They are always informative, explaining everything so I am completely comfortable with what she is going to do.
I give this place the lowest star possible. I saw Dr. Taspscott there and was very disappointed with her as a physician. I am very disappointed with the whole organization. They overbook for the doctor I saw, which results in her not …
My girlfriend has been going here in hopes of treating her ongoing UTI. Whenever we go in they talk to her for like 10 minutes and then rush her out simply just prescribing her a generic pill with full confidence that it will help and …
Beware!!!!! Would give them a zero if it were an option. I owned and operated an award winning business for 17 years in the Lake Norman area where customer was king, where ethics were important and poor scam business practices were not …
Very unprofessional. Been waiting on test results for over three weeks now. Every time I call, I am told the results aren’t ‘in the system yet’ and they will look into it and call me back. They never call back, I always have to call again. …
Wow! I have seen two doctors at the Huntersville office, and they were wonderful. I’m reading notes on the portal, which says someone in the office had a phone conversation with me today, which they did not. Also, the doctor walked out …
I give Dr. Tapscott 5 stars. During recent visit, she instructed me to call her to followup on lab results and next steps. It is seemingly IMPOSSIBLE to contact her! UGH! Am only permitted to speak with a very courteous triage nurse …
I had a procedure done in September at the Huntersville office in which I had to pre-pay before the surgery could be done. After that my insurance did pay for it, but five months later I still have not received the reimbursement check after …
The Doctor and medical staff are first rate. The admin staff is abysmal. Any interaction with them is met with annoyance or antipathy. You are required to pay your co-pay before entering the medical area of the office and I made the mistake …
The staff are professional, efficient and caring. I arrived early for two procedures and was taken in early.
Dr. Konstandt explained the procedure in detail, completed the procedure than …
I watched two couples walk out TOGETHER from an appointment for just one. I tried to go in with my scared to death of what is wrong with him – young son snd was told: Sorry due to Covid (the most ABUSED excuse ever), only the patient is …
I started as an in-network patient in 2017 seeing Dr. Tapscott in Huntersville. When I had an appointment in 2018, I logged in to their online check-in and updated my 2018 insurance information, which charged me my in-network co-pay. I …
Don’t bother! I tried over and over to call there offices and got stuck in their voicemail system. No call back for almost and entire day. Finally the Triage Nurse (one of several messages I left) called me back. She was wonderful. Turned …
Terrible experience with office staff! I was referred over.. a week after my referral was sent; I called the office to inquire about making an appointment.. …
Did a lot of research on urologists in the area. Dr. Konstandt was the furthest from my location, but it was well worth the drive. He was incredibly patient and did a great job explaining everything. His staff were all also very kind and …
Staff was a pleasure to work with,made me feel at ease threw out every test and issue I had. The girls working for Dr Tapscott were very caring and up beat, easy to talk to,I felt they heard me when I spoke. Thank U all.
Good luck getting someone to answer the phone let alone return a phone call in this place. Doctors seemed nice and knowledgeable but the admin staff appears to be incompetent at best.
Worst doctors office my husband and I have ever encountered. Do NOT waste your time here. They don’t answer the phone, don’t refill prescriptions, and do not care about their patients whatsoever.
My husband got a catheter during an ER visit & was told to follow up with a Urologist. We called many times, finally got ahold of Cindy & she asks what kind of insurance we have. I told her & she said she would have to check with her …
Dr Tapscott did an amazing surgery and her team Jasmine & Elizabeth were also awesome in follow up appts! We are from Asheville and searched for a good team, very thankful we found Dr Tapscott!
I wished i had read the reviews before i went here. The office staff are horrible. They simply are incompetent. Dr. Tapscott stated she was calling me in a prescription. Well, it never arrived at the pharmacy. When i called to inquire about …
Worst website and customer service of any doctor I’ve ever had. You call and always get put on hold to make or change an appointment, half the time nobody picks up and you are sent to voicemail to leave a message which might be answered in …
I was refused to see the doctor because I could not pay the co-pay of $80.00 This was my third visit. The first two visits I pay each time. But this time I was in-between pay days so I asked if I could pay it on the website on Friday …
I was seeing Dr Tapscott. I see she’s off their website now. They dismiss her? She leave the Practice? No one has answers. I found out 2 weeks later she doesn’t work there anymore and not told by anyone in the office. I was trying to refill …
Highly capable and caring people!
Dr. Konstandt and his team are terrific.
Incompetent staff and front desk assistance! If you are looking for professional care I highly recommend that you not go to the Dr.’s Office!!!!!
Dr Christopher Stiff is great. Coordination between office staffs, appointment & etc. , less than 1 Star
Dr. Tapscott is the best. She has been just great at answering my questions and taking care to make sure all my worries have been answered.
One of the worst experiences I have ever encountered. Unprofessional and rude.
David Kondstadt is a Dr. I trust implicitly. Everyone in the office is very friendly & polite.
I have had problems with recurring urinary track infections and I have known my bladder was prolapsed for some time .I was in pain last week and swelling so I went to Novant and they recommended I follow up so I made a appointment yesterday …
The staff and Dr Tapscott were all very professional and answered my questions in a way that I could understand. It was a little warm in the exam room, they were having issues with the HVAC
It’s hardly ever these days you can give a doctor/surgon an all around good rating but Dr. Konstandt fits the bill, great bedside manner, great communication and great surgon. …
Try to make an appointment but nothing but a busy signal on phone. Just don’t have a Kidney stone over the Holiday most likely not going to be seen by Monday.
Dr Tapscott was excellent, explained everything so I could understand, staff was very friendly and attentive. I will recommend this staff!
Dr. Tapscott and her staff are amazing! They are always informative, explaining everything so I am completely comfortable with what she is going to do.
I give this place the lowest star possible. I saw Dr. Taspscott there and was very disappointed with her as a physician. I am very disappointed with the whole organization. They overbook for the doctor I saw, which results in her not …
My girlfriend has been going here in hopes of treating her ongoing UTI. Whenever we go in they talk to her for like 10 minutes and then rush her out simply just prescribing her a generic pill with full confidence that it will help and …
Beware!!!!! Would give them a zero if it were an option. I owned and operated an award winning business for 17 years in the Lake Norman area where customer was king, where ethics were important and poor scam business practices were not …
Very unprofessional. Been waiting on test results for over three weeks now. Every time I call, I am told the results aren’t ‘in the system yet’ and they will look into it and call me back. They never call back, I always have to call again. …
Wow! I have seen two doctors at the Huntersville office, and they were wonderful. I’m reading notes on the portal, which says someone in the office had a phone conversation with me today, which they did not. Also, the doctor walked out …
I give Dr. Tapscott 5 stars. During recent visit, she instructed me to call her to followup on lab results and next steps. It is seemingly IMPOSSIBLE to contact her! UGH! Am only permitted to speak with a very courteous triage nurse …
I had a procedure done in September at the Huntersville office in which I had to pre-pay before the surgery could be done. After that my insurance did pay for it, but five months later I still have not received the reimbursement check after …
The Doctor and medical staff are first rate. The admin staff is abysmal. Any interaction with them is met with annoyance or antipathy. You are required to pay your co-pay before entering the medical area of the office and I made the mistake …
The staff are professional, efficient and caring. I arrived early for two procedures and was taken in early.
Dr. Konstandt explained the procedure in detail, completed the procedure than …
I watched two couples walk out TOGETHER from an appointment for just one. I tried to go in with my scared to death of what is wrong with him – young son snd was told: Sorry due to Covid (the most ABUSED excuse ever), only the patient is …
I started as an in-network patient in 2017 seeing Dr. Tapscott in Huntersville. When I had an appointment in 2018, I logged in to their online check-in and updated my 2018 insurance information, which charged me my in-network co-pay. I …
Don’t bother! I tried over and over to call there offices and got stuck in their voicemail system. No call back for almost and entire day. Finally the Triage Nurse (one of several messages I left) called me back. She was wonderful. Turned …
Terrible experience with office staff! I was referred over.. a week after my referral was sent; I called the office to inquire about making an appointment.. …
Did a lot of research on urologists in the area. Dr. Konstandt was the furthest from my location, but it was well worth the drive. He was incredibly patient and did a great job explaining everything. His staff were all also very kind and …
Staff was a pleasure to work with,made me feel at ease threw out every test and issue I had. The girls working for Dr Tapscott were very caring and up beat, easy to talk to,I felt they heard me when I spoke. Thank U all.
Good luck getting someone to answer the phone let alone return a phone call in this place. Doctors seemed nice and knowledgeable but the admin staff appears to be incompetent at best.
Worst doctors office my husband and I have ever encountered. Do NOT waste your time here. They don’t answer the phone, don’t refill prescriptions, and do not care about their patients whatsoever.
My husband got a catheter during an ER visit & was told to follow up with a Urologist. We called many times, finally got ahold of Cindy & she asks what kind of insurance we have. I told her & she said she would have to check with her …
Dr Tapscott did an amazing surgery and her team Jasmine & Elizabeth were also awesome in follow up appts! We are from Asheville and searched for a good team, very thankful we found Dr Tapscott!
The staff is generally nice, except for some woman named Kerri (Carrie?), who just cannot be bothered to be nice to people.
I wished i had read the reviews before i went here. The office staff are horrible. They simply are incompetent. Dr. Tapscott stated she was calling me in a prescription. Well, it never arrived at the pharmacy. When i called to inquire about …
Worst website and customer service of any doctor I’ve ever had. You call and always get put on hold to make or change an appointment, half the time nobody picks up and you are sent to voicemail to leave a message which might be answered in …
I was refused to see the doctor because I could not pay the co-pay of $80.00 This was my third visit. The first two visits I pay each time. But this time I was in-between pay days so I asked if I could pay it on the website on Friday …