Carolinas Telco Federal Credit Union was originally formed to meet the financial needs of telecommunications workers in North and South Carolina. Our expanded membership charter gives all persons within our service areas the opportunity to apply for credit union membership. We offer exceptional services and products, like auto loans, credit cards, mortgages, savings, and checking accounts.
| Monday 9AM–5:30PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5:30PM Friday 9AM–5:30PM Saturday Closed Sunday Closed |
2821 Crisman St, Charlotte, NC 28208
I always have a great experience at this location.
Super bank great reps and super easy to work with
Always friendly & helpful!
I’ve had over 30 years of courtesy and smiles from these amazing people!!
I love this bank! Always courteous service. Best bank I’ve ever dealt with!
Don’t rely on the Central Avenue branch for prompt or accurate service.
Always wonderful and courteous. Been with this Credit Union for about 12 years and I love it. Wouldn’t change if you paid me to. 😃 …
Jennifer Campbell is the best, she help me with everything that I needed, answered all my questions
You would think I had millions of dollars in this bank.
That’s the way they treat me because I’m a long,long; I mean a long ways from that. Great people very respectful.
I’ve been banking with Carolinas Telco for 37 years. Personalized and friendly service is what you get from all of these folks. Can’t say enough wonderful things about this establishment.
Gary did a great job for us! He was knowledgeable and courteous. We really appreciate him and Telco.
The service was excellent got in and out very fast
Ms. Lindsay Drumheller, she is a God send. Please keep her working in your bank. She is a good worker. Five stars for her. …
I absolutely Love Ms. Kim!!! Not only is she quick, efficient, and friendly! But she remembered that I normally ask for lollipops, and I forgot to mention it, and she sent it anyways. GREAT PERSONAL TOUCH!!
I have completed auto loans with Leigh Anna and she is always fantastic! Love working with her and Carolinas telco always has great rates!
Kim in the titles department went WELL above and beyond to help me get what I needed that was very time sensitive. Involved her working even after hours when she didn’t have to. Couldn’t be more happy with her and carolinas telco for what they did for me. Would absolutely recommend to anyone.
I have been with Telco for about 5 years and have had several issues since I opened it. They have taken earned funds out of my account and I will never bank with them again nor refer anyone! I have asked the branch manager Gary to close my account which was not even done! Not even sure why the account is still open, will not use them!
I have been banking with this company for over 12 years & got the worst customer service today. First I was told I can’t deposit a 3rd party check from someone who doesn’t have a bank account then when I told the teller I always do it & who …
I worked with a lady named LaShawn a while back and it was one of the best experiences I ever had with a financial institution. I wanted to write this to thank her for her service, her care, and her dedication to her customers.
It’s always a total nightmare calling this contact center. They do not show compassion and are very lackadaisical when it comes to resolving their customers issue. Audrey was very incompetent and rude. I will be closing my account this …
We have moved here from Florida and opened a new account with Telco. Crystal Smiley made the transition extremely pleasant. She went above and beyond the call of duty, to make this transition possible. Without Crystal’s assistance this …
Very unprofessional!!! Whenever you call in they provide you with misinformation about your account. I will be changing banks soon. I do not recommend. …
Ericka Walters and the Carolina Telco staff that I have had the pleasure of working with, are hands down top notch professionals and provide second to none customer service! As a military retiree I have the option of using military credit …
I was initially referred by a family member to Carolinas Telco. I have in turn referred numerous family members and friends myself because of the wonderful experience I had!! The level of personalized service is above and beyond!! It truly …
I love banking with CTELCO. I have been a member for 21 years. The employees are always very friendly. And anytime I have had a request for a loan or anything, it was handle in such a quick and professional matter. Leigh Anna is the best …
I recently joined this credit union on my son’s recommendation. I’ve been a member of two other credit unions for years now, and have never been pleased with either of those. I can honestly say that my experience with Carolinas Telco FCU …
I have been banking with Carolinas Telco for 30 years. I have always received good customer service. Leigh Anna Helms has taken my customer service experience to the next level! She is efficient, ensures each request is handled timely and her communication is on point. Leigh Anna is one in a million!
The worse Carolina telco in Charlotte. Super slow plus rude! They also are irresponsible. I’ll never come back to this location
Leigh, thank you so much! I joined Carolina’s Telco because my parents and grandparents had used it for years. But it’s customer service from staff like yourself that keeps me here! …
I have never had a bad experience with this credit union and I’ve been with them for over 17 years or more. I’ve gotten 4 car loans from them with no problem. Mrs. Leigh Anna Helms is an awesome loan officer who I’ve dealt with all my auto …
Great experience this week joining CTFCU. Quick service, awesome rates, and great offerings! Thanks Jennifer C. for making it such a seamless process. Haven’t seen a rate that low on an auto loan in nearly 20 years! I look forward to doing business with this CU for years to come. 🙂
(Jessica and Issac Sanders)
My husband and I have become members of a fantastic institution that is about …
Just moved to Charlotte from CT. I recently joined Carolinas Telco Federal Credit Union. I am very pleased with the services they provide. Jennifer Campbell helped me with my banking application to become a member the transaction was very …