We are an exclusive, not-for-profit financial cooperative. We were founded by and continue to exclus See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 4:30PM |
| Tuesday | 9AM to 4:30PM |
| Wednesday | 9AM to 4:30PM |
| Thursday | 9AM to 4:30PM |
| Friday | 9AM to 4:30PM |
720 Olive St, Saint Paul, MN 55130
Garbage service.
Great staff. Better benefits.
Save yourself and your money by not banking with them !
can’t access my account on line and they won’t answer the phone.
This place is a joke. Been waiting for check since July and now they are telling me I have to wait another month.
Wish there was a better way to get my “vacation fund”
I WOULD GIVE THEM ZERO STARS IF I COULD
WATCH YOUR MONEY WITH THESE PEOPLE!!!
THEY ARE STEALING FROM US!!!
Terrible customer service, completely incompetent personnel, for the service they provide they they’re a joke!
Always friendly with great customer service!
Awesome friendly staff. Easy to use website.
Awesome smiley faces ! And always helpful !
Not sure if there taking any money from me. Could be be due to there website that never lets me login. So i can never watch my money.
I’ve financed several vehicles through them, always the lowest and never an issue with information or services.
Kim is unprofessional and should consider a different profession!! Zero stars!! What a joke!!
I have been a member at Carpenters Federal Credit Union since 1985. They are very helpful on many levels, just ask they like to help find answers for you.
Wonderful employess that actually help Great environment and swift service as well
Borderline impossible to get a hold of. They have something against answering the phone.
I dont know about all these other reviews but i have been a member for 2 years now and have never had an issue. The only time i needed help was accessing online app and called and they helped me.
After they take your money, they’ll take even more of your money. Do you want to have trouble navigating their webpages? You’ve come to the right place! Would you like hidden fees, you got it! Not even worthy of a single star.
My debit card was closed according to Carpenters Federal Credit Union by the Fraud Dept. The Fraud Dept says it was Credit Unions problem. So now I can’t access my own money, it will take 7-10 business day for them to issue new cards. I don’t even want to give the 1 star to them, they just don’t care
Froze my account without a verbal notice on a different account than the account that had the problem. The problem had occurred because they didn’t do their job.
All around terrible customer service. They have been the most rude tellers I’ve ever had to deal with and this has been so for many years. Who hired these tellers
Literally the only reason they’re in business is the union, otherwise they would have been shut down a long time ago due to lack of customers. People bank here because that’s the only way to get your “vacation fund” in the Union. Otherwise, no one in their right mind would do business with them.
These ladies are always friendly and ready to help. I appreciate the service they provide and the effort they put in. Thanks for positive energy..
Enjoy the run around you will receive….. Im going to talk to my local union rep, we have to get this bank changed ASAP.
I worked with Wendy on financing my first car purchase! Although an intimidating task for the first time, she made all communication quick and easy! I cannot recommend her enough. It was a truly easy experience!
I’ve used them for auto loans and they’re awesome to work with. The tellers have always been helpful and pleasant. Great place to use!
I was not satisfied with how paying off my loan was handled. Wendy and CEO Kim were unable to manually calculate a payoff and stop payment on automatic withdrawal with plenty of notice to stop the payment. Will not do another car loan through them and especially with automatic withdrawal from my account.
Would not recommend to anyone. I’ve had my share of negative experiences with them (such as my card often getting flagged as “fraud” and declining, even when it’s a place I’ve been to several times before), but today was the last straw. I …
The staff was very helpful and professional in helping me set up a account, very informative in what the Carpenters Federal Credit Union offers and can help you for the future.
Thank you
I am a very honest and humble person, but I have to say this credit union has terrible communication all around. I will never get a loan or do business with them again. I highly recommend everybody stays away from this place of business.
There’s a couple friendly tellers, other than that I would give it zero Stars if I could. Believe the other reviews on here, they are all correct. This is the worst bank I have ever been at, I cannot believe they are still in business. I …
I have dozens of terrible experiences with this bank. Today was the last time. I will be closing my account. Their customer service is often laughable and it’s strange how classist the staff comes across.
I had a lot of problems in the past but they definitely have turned things around. I just called and had a very happy helpful girl wish I knew her name. Last couple times I’ve called for help they were friendly and even joked around which is a nice turn around for this bank. Today was a 4 star call 🙌🙌 …
Would give zero stars if I could. Kim is extremely rude and unprofessional. I was charged fees that no one could explain, yet Kim claimed there was nothing she could do about it. I ended up having to file a complaint with the Consumer …
I was extremely impressed by the professionalism and knowledge that was expressed by everyone. Kim had an answer for every question I had as well as hints and tips to get my financial portfolio pointed in the right direction.
Simply a terrible experience. I don’t have a choice through my union to have my savings account with this bank. I was supposed to get a debit card but they told me I cannot because of an overdrawn closed account with associated. Well I …
it is 3:30 pm Friday Dec. 30 2022
this place is a joke and all phone calls trying to contact anybody there says it is after hours ,. for 3 months ive been trying to get a check they printed to …
Called to speak with representative regarding my account and making a withdrawal. Every time I have called I have been hassled and told “this can be handled online” and it seemed they were unwilling to assist via the phone. This time she …
Tellers are nice.
I called repeatedly to get information on a loan, left several messages with …