Carthage Water & Electricity Plant

Electricity supplier, Carthage Water & Electric Plant

Carthage Water & Electric Plant (CW&EP) is a municipally-owned, locally controlled, not for profit electric utility company responsible for operating and maintaining the municipal electric, water, … See more

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Carthage Water & Electricity Plant Reviews ( 13 )

  1. When you call here you are greeted by people and not robots. Helpful and friendly service without the hassle of pushing 20 buttons just to talk to someone.

  2. Worst place to be forced to get electric. Half the people working there act like they are better than you. Never consistent on their own policies. Just all around horrible customer service.

  3. After hours power outages should be handled differently! Call the same number, transfer to a voicemail box that is full? That is not Customerservice! Please fix this!! The time to discover this should not be during a power outage!

  4. My electricity has gone out 3 times since I got cold and when I call to let them know I’m out on hold and hung up on. I have two babies in the house and I’m epileptic and can’t drive. I’m so afraid that the power is going to go out and winter will be bad this year.

  5. They charged me a 350 dollar security deposit and then mailed the security deposit to the wrong address. Instead of taking care of the situation, they have given me the run around. I still do not have my check because the person to sign it wasn’t in yet. This place is an absolute joke.

  6. Power has been out over three hours so far. No explanation why. They always say squirrel. Must’ve been one big squirrel! The amount of money that we have to pay for a service this bad! You can’t even get in to the office; must go through a …

  7. Active fire hazard in your neighborhood! Savannah isn’t someone who should be in a public facing position. She won’t disconnect this obvious fire hazard until I hand deliver my custody docs for this repo. Wouldn’t even dispatch for a look, …

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