Cascade serves more than 310,275 customers in 95 communities – 67 of which are in Washington and 28 in Oregon. Cascade serves a diverse territory covering more than 32,000 square miles and 700 highway miles from one end of the system to the other. Interstate pipelines transmit Cascade’s natural gas from production areas in the Rocky Mountains and western Canada. Throughout our service areas, our mission is to be an integral part of the community with a firm commitment to being there when you need us. Through our friendly and dedicated employees and the services we provide, we hope you’ll find we are In the Community to Serve. Cascade is a subsidiary of MDU Resources Group, Inc., a multidimensional natural resources enterprise.
| Friday | 7AM to 7PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 7PM |
| Tuesday | 7AM to 7PM |
| Wednesday | 7AM to 7PM |
| Thursday | 7AM to 7PM |
8113 W Grandridge Blvd, Kennewick, WA 99336
This place is a joke.
Never answer the phone !!!
um… They have really good gas….
First time I’ve used gas and I can hardly believe how inexpensive it is! I love it!
Don’t bother to try to contact them for payment when you are out of town.
They won’t respond to messages left on their “contact” page.
They can’t, apparently, even look to see “oh, yes you did try to contact us. we …
Pathetic Customer Service! We have been customers for quite some time and have had our bank account on file for easier payments with them. When THEY had a problem with their system, and it said our “check was returned” we did some research. …
Converted my HVAC from electric to gas and had them install the line. They did not install the meter when they put the line in, then lost my paperwork to follow up about the meter. As I was trying to get my gas turned on I discovered the …
So far I have had no issues. my average gas bill is less than $30.00 even when I have been late with payments. Customer service was good although I have never dealt with them and a shut off which is the only reason why I have not rated them …
Customer service is non existent. Good luck getting ahold of anyone and cannot create an online portal to pay your bill.
Office location is NOT open to the public. The website gives no clear direction about setting up new service at an address and you can only create an online account if you already have service. Only option is a phone call to customer …
I moved out of my Apartment in December and requested an end of service in December. They continued to charge me into February, and refused to correct. Just told be I would have to get the Apartment manager to pay it. Really!!!!