I believe Cash water is the worst at working with poverty issues say they CARE but no leeway that’s what Monoplies do.FEC TELPHONE COMPANYS ARE MUCH BETTER IN THE FACT THELL WAVE A LATE FEE EVERY NOW AND THEN SHOOT YOU EVEN GET A CHECK ONCE …
Hate them. Worst people in the world. They do not care at all about customers. Will not make any payment arrangements. This is why monopoly’s are supposed to be illegal.
My husband had major back surgery on the 8th of February 2021. He has 2 incisions 7in long, in front and back. We have been WITHOUT WATER FOR 5 DAYS. I HAVE TO WASH HIM WITH BABY WIPES AND BETADINE. IF HE GETS SICK AND BACK IN THE HOSPITAL BECAUSE OF INFECTION CASH WATER WILL HEAR FROM MY ATTORNEY.
Cash Water has been an interesting experience in the difference in how people can create a positive or negative outcome. We have experienced both over a simple water meter. Shannon made things extremely difficult as if she owned things …
Water quality is better than most other water in the area. The price of the service is normal. The “convenience fee” to pay using a bank card is ridiculous along with the difficulty of signing into the website. The reason for the one …
Second time this year my check check cleared the bank on the 22 of the month. The bill was not due to the 25th and on the 29th I get a late notice with a $10 late fee. I can let it go the first time, but when the accounting department continues to keep accurate records, I get upset. Or is it their way to collect erroneous fees.
Possibly the worst customer service I have ever experienced. They have me chasing easements down in order to get water to my property. Not to mention that not only am I chasing easements, I’m also having to pay $14k for water. I would not …
I noticed water filling my ditch when it hadn’t rained in nearly 69 days. Thought it was odd so I called in a potential broken pipe and it was a fella by the the name of Tommy D. Washington who answered. Never dealt with such a nice young …
After having water service for almost 5 years, with no missed payments, I got a water bill higher than what I normally pay. I paid $50 of it and intended to call and ask why it was so high and then would pay the remaining $39 after I got an …
Primitive pay system. Only can setup autopay with a checking account. No way I’m trusting them my checking account number! They charge you a fee for CC payments. They are stuck in the 80’s with their systems. You would expect more from a …
NO WATER FRIDAY. CALL BACK MONDAY! at our new family home, call back on Monday! Called to set up new service yesterday on our new family home in the area. Was assured water service would not be interrupted as the whole company was at an …
Water off, no warning, entire campground unable to use facilities. No eta, no cooking dinner, no toilet flushing, no showers, but hey this is Greenville typical. If you have to be in this district buyer beware.
Inadvertantly failed to pay our water bill. Illness and hospital stays have made things a little nuts in our household. Cash Special Utility District came out and shut off the water, no surprise there, that’s what happens. The bill was …
CORRUPTION BEWARE!!!!!!!!!!!!!!!!!!!!!! Crooks
Terrible customer service
Dont care about their customers
Unwilling to work with customers and at times rude.
Nice workers in the help dept. Very informative.
Very friendly staff and very helpful! But very inconvenient to have to come in to do everything.
Worst place to deal with. Its 2019 and you have to come in person to set up new service. Also require a deposit for any new service..
Best utility service I have ever worked with from starting service through several issues. Very responsive and just nice people to work with!
I believe Cash water is the worst at working with poverty issues say they CARE but no leeway that’s what Monoplies do.FEC TELPHONE COMPANYS ARE MUCH BETTER IN THE FACT THELL WAVE A LATE FEE EVERY NOW AND THEN SHOOT YOU EVEN GET A CHECK ONCE …
Hate them. Worst people in the world. They do not care at all about customers. Will not make any payment arrangements. This is why monopoly’s are supposed to be illegal.
My husband had major back surgery on the 8th of February 2021. He has 2 incisions 7in long, in front and back. We have been WITHOUT WATER FOR 5 DAYS. I HAVE TO WASH HIM WITH BABY WIPES AND BETADINE. IF HE GETS SICK AND BACK IN THE HOSPITAL BECAUSE OF INFECTION CASH WATER WILL HEAR FROM MY ATTORNEY.
Cash Water has been an interesting experience in the difference in how people can create a positive or negative outcome. We have experienced both over a simple water meter. Shannon made things extremely difficult as if she owned things …
Water quality is better than most other water in the area. The price of the service is normal. The “convenience fee” to pay using a bank card is ridiculous along with the difficulty of signing into the website. The reason for the one …
$120 disconnection fee!! Ridicules!! When it was their own online system that was not letting me submit my payment!
Second time this year my check check cleared the bank on the 22 of the month. The bill was not due to the 25th and on the 29th I get a late notice with a $10 late fee. I can let it go the first time, but when the accounting department continues to keep accurate records, I get upset. Or is it their way to collect erroneous fees.
So frustrating.
CASH SUD suddenly dropped their autopayment system, and sent my PINK PAST DUE notice after-the-fact, having attached a late fee. …
Possibly the worst customer service I have ever experienced. They have me chasing easements down in order to get water to my property. Not to mention that not only am I chasing easements, I’m also having to pay $14k for water. I would not …
I noticed water filling my ditch when it hadn’t rained in nearly 69 days. Thought it was odd so I called in a potential broken pipe and it was a fella by the the name of Tommy D. Washington who answered. Never dealt with such a nice young …
After having water service for almost 5 years, with no missed payments, I got a water bill higher than what I normally pay. I paid $50 of it and intended to call and ask why it was so high and then would pay the remaining $39 after I got an …
Primitive pay system. Only can setup autopay with a checking account. No way I’m trusting them my checking account number! They charge you a fee for CC payments. They are stuck in the 80’s with their systems. You would expect more from a …
NO WATER FRIDAY. CALL BACK MONDAY! at our new family home, call back on Monday! Called to set up new service yesterday on our new family home in the area. Was assured water service would not be interrupted as the whole company was at an …
Water off, no warning, entire campground unable to use facilities. No eta, no cooking dinner, no toilet flushing, no showers, but hey this is Greenville typical. If you have to be in this district buyer beware.
Inadvertantly failed to pay our water bill. Illness and hospital stays have made things a little nuts in our household. Cash Special Utility District came out and shut off the water, no surprise there, that’s what happens. The bill was …