Castleview Hospital

Hospital, Castleview Hospital

Since 1980, Castleview Hospital has proudly offered excellent medical care close to home. Our team is committed to providing topnotch patient experiences in Carbon and Emery Counties, and the surrounding area. Castleview medical staff, healthcare workers, and volunteers are invested in and fully support the local communities we live and work in. The team’s dedication is shown through third party recognitions such as Joint Commission Accreditation, holding a 5-star CMS rating, and being named a Top 100 and Top 20 Rural & Community Hospital. Castleview Hospital also holds Chest Pain Accreditation and is a LifePoint National Quality hospital.

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Castleview Hospital Reviews ( 92 )

  1. The doctors there don’t seem to want to know what is actually wrong with you they just assume everyone that walks threw there door is wanting pain pills and most of there staff is rude

  2. We went in for chest pain and they sent us on our way saying “oh we don’t know what’s going on”, then they hit you with a 500 dollar bill 2 months later. Not impressed at all with this hospital.

  3. Came her for a work COVID test and waited 40 minutes and got butted in line because they knew the guy. So Unsat customer service. There’s a reason they have a 2.8 rating and keeps going down.

  4. Came in cause I am really sick throwing up horrible lung and chest pains shaking and fatigue I told them everything that was wrong and they told me that the only thing wrong with me was allergies, and when I tried to tell them it’s not they …

  5. I had an emergency and they told me the only thing they could test me for was a uti, strep and the flu. I kept asking for answers and got none. It was definitely not worth the time or money. Biggest waste of my time. Will NEVER go here again. They obviously don’t care about their emergency patients.

  6. I don’t know who is in charge of Castleview, but it needs to change and needs to change fast! My father went in because he was profusely bleeding from his bowels. Keep in mind my father has 2-forms of insurance. They kept him 2-days, then …

  7. Marginal customer service at best. The staff could really use some training in customer service and compassion (what you would expect from a hospital). Spend the extra money and drive over the mountain. My insurance spent 15K for an MRI. …

  8. I have been treated with respect and dignity thats great , yet when my gf goes in shes treated as second class and her health issues arnt the dr or hospitals problume i have been at her side many times there and the emergency room dr most …

  9. jennifer in respiritory is beyond amazing! Made what is usually a very negative experience almost enjoyable. Very professional and extremely good at her job.Every one else I came in contact with (From the janitors to the surgeons) were all extremely polite and friendly. Top notch experience.

  10. Go somewhere else! This place is called “Casketview” for a reason. Today my daughter went to the E.R. for severe stomach pain. She is, or was pregnant. I grew up here to so THOUGHT I was aware of the poor quality I would receive. I was …

  11. I’m disabled and I had to have surgery. Me and my family were really concerned that I wouldn’t get the extra care that I require. Boy were we wrong! The Surg Med Nursing Staff went out of their way to give me the love and care that I …

  12. If you can avoid this place then please do. Your just a number here. The nurses are more interested in gossiping, the doctors don’t really care, billing is a friggen joke, and you will end up in the waiting room for hours. Literally, you …

  13. I would not recommend this hospital. They do not catch and/or treat life threatening problems. This has led to loved ones dying unnecessarily (experienced this first hand) and many almost dying if not for another opinion in another …

  14. I came with broken foot fell off ladder. When i think going into shock and nurses got in face if I did not start asking she would not kill me. Who says that to their patients. Maybe she was having bad day I don’t know so…. I think that …

  15. Need better care from these Drs and Nurses was not treated like a patient! Was treated like another person to rush out the door as soon as the Dr came to the room he said ok let’s see to getting you out of here .im not happy with this place .

  16. If you can avoid this hospital at all costs! My son had a dirtbike accident Saturday jumping over 100 feet. Two hour later they finally do xrays. Broken back and wrist. Hep lock only no iv. I didnt even know which one was the dr. Or was …

  17. I would give this hospital a negative score if I could. My parents were involved in an major accident that rolled their vehicle that took the jaws of life to extract them out of the vehicle. The ambulance took them to Castleview Hospital …

  18. This hospital is the worst for getting the Covid test results done in a timely manner. I have had to reschedule my surgery twice due to 1st time, losing my results and I had to get a second test and 2nd, telling me I had to come within 5 days of my surgery and then they can’t get it back in that time frame.

  19. I was seen in the emergency room for excruciating pain in my lower back, radiating thru my hip and to my knee and then the outside of my calf to the bottom of my foot, I couldn’t lay, sit or stand, the pain was unbarable. I waited in the …

  20. Son broke his arm this weekend. Took him in to the ER. They have redone it! It is very nice and clean. They had a special room for kids that made my son comforted. There were people that came in with a stuffed animal for my son which he loved. Everyone treated us well. We got in and out very fast which is crazy for a holiday weekend.

  21. On my grandma’s deathbed, we children never got to say good-bye to her. Never even got to see her again except after she passed. All time best experience ever. Hospital denied access.

  22. I went in on December 13th or 14th 2019 after having muscle spasms in my back so bad that I couldn’t breath and they got me in fairly quick, because I was the only one there. When the doctor came in to see me she had a rude tone and took an …

  23. My husband was brought to emergency room for what he thought was simple heartburn. They treated him. He was ready to go home and ED doc decided to check his cardiac enzymes since he was a cardiac risk and discovered he was having a heart attack. He was life flighted. If doctor would not have checked, out come would have changed.

  24. If you are from out of state, you are better off dying then going to this hospital. They refuse to bill any out of state insurance and will gladly ruin you financially with their lazyness. Their actions have now prevented me from buying my …

  25. I do not recommend this hospital AT ALL! If at all possible, go to a different hospital! I’ve never had a pleasant visit to the emergency room because of the staff. My 84 year old grandfather went in tonight because last week he fell (the …

  26. Place is a racket they’ll send you to a specialist who will in turn send you back to the hospital so they can both bill you. Better off dying or going to a different hospital further away. Castleview hospital will financially ruin you. They do not care about their patients health just making as much money as possible.

  27. I am completely confident & satisfied with every aspect of my stay and the staff. I had a extremly large & hyperthyroid which needed removed. And to make things more complicated and serious im almost 6 months pregnant. Dr Jeffrey was an …

  28. Competent and caring staff. Don’t let the negative reviews detract you from receiving medical treatment at this hospital. So many of the positive experiences here don’t get recognized or posted on Google reviews.

  29. We have been through our share of hospital visits this past year and I will tell you that Castleview Hospital is by far one of the most professional hospitals in many ways that we have visited. …

  30. WORST BILLING DEPARTMENT EVER! I took my son to the ER for a dog bite. They called the next day to tell me what my bill would be, saying that if I paid within 3 days it would be discounted and taken care of. I was told I wouldn’t have to …

  31. Have never had a good experience with them, from billing to surgery to emergencies. Just today, I called the billing department with some very simple questions, and instead of letting me explain myself they mumbled something about me having …

  32. Amazing hospital along with great staff. My wife delivered our first newborn and we had a great experience. Every nurse and doctor were so compassionate and caring. Would truly recommend this hospital. Thank you Castleview Hospital.

  33. Teona, Lex, and MacKenzie took such great care of my mom. Thank you so much for all your amazing care. Special thanks to Teona for her kindness, sympathy, understanding, and patience. It’s never fun to have to go to the ER, but I truly appreciate all they did for my mom.

  34. Husband is in Icu right now has been for a couple of days and the car he has gotten has been great! Professional, friendly, and caring. But the cafeteria is another story. Love the food they serve but it is no longer open on Sundays not …

  35. If I could write a second review I would say negative 1. Incredibly expensive and not helpful.. after insurance an MRI was double the cost after insurance coverage than an hour away at Revere health….. 2nd review now…. If you have a …

  36. My mom went in to the ER on Tuesday with severe pain in the upper right side of her stomach. She has been having trouble with her gallbladder for a few weeks. The nurse that tried and I mean tried to give an IV going blew one blood vessel …

  37. I don’t understand why any hospital thinks it’s not important for an adult to have a family member with them. When they are admitted to the hospital. I don’t understand what the difference is your workers go home everyday. And come back. …

  38. My wife and I have personally had several outpatient surgeries performed at this facility including a complete knee replacement. Most recently, a laparoscopic surgery done to repair a hernia. Each and every time our experience was a …

  39. I was in a pretty bad accident on Valentines Day. Castleview was the closest hospital. I admit I was a little apprehensive because of stories I’d heard from other patients. But fears were unfounded. I couldn’t have asked for better care. I …

  40. I see a lot of negativity in the reviews for this hospital. May I remind everyone that The people that work at this hospital are fellow Citizens and Frontline workers. That is an objective fact. …

  41. I came into the ER on Sunday 12/7/2020 around 5:30pm with chest pains. They took me right in. The staff was very professional and gave me the upmost respect. I had to stay overnight, they took me to the ICU wing and the staff there was also …

  42. Update 5… Thank you for the great work you all do!!
    In january, Dr Pressett found I had a baseball size colon tumor with liver metastases. Feb 3, He performed an excellent colectomy which healed very fast. …

  43. My daughter has had multiple surgeries at Castleview. Excellent care!! Dr Justesen was wonderful before surgery and after!! Great staff all the way around!! I have been to other facilities, and definitely put Castleview at the top for customer service and quality care.

  44. Don’t waste your time, drive extra hour.. i went in 4 different times when i had pancreatitis.. they said it was muscle spasms.. i went up to provo, they actually ran tests and found out what was wrong.. My baby went in with RSV and …

  45. I have no confidence in this hospital, which is really terrible and dangerous. I would rather chance an hour transport than risk my health with Castleview. The customer service is more like harassment. When is it ok to ask for payments, …

  46. Having major surgery can be scary for anyone. The staff was very informative of what was going to be happening. Dr. Bradshaw did an excellent job. All the nurses were friendly and caring. Even the Nutrition staff were awesome. I had my …

  47. If I could give this place zero stars I would. Ended up having to go to the ER (of course the Instacare was closed) for kidney stones. I was there for no more than 2 hours and my bill is over $8,000. They called the next day to tell me that …

  48. I took my sick friend there and he was literally way worse when he left and he almost died.
    Then he got taken up to Utah Valley Medical Center and he is doing amazingly …

  49. I am disappointed in the care we received in the emergency department this morning. First, we arrived just prior to Dr. shift change at 0800, we arrived and were the only patients at 0715-0720 and the doctor who was there, Dr Powell, made …

  50. Worst unprofessional hospital. My sister is having mental health problems and they keep sending her back home instead of getting her the help she needs.nurse there was very ruff with her keep taping on her chest hard.dont deserve a star. Im not only saids this is a bad hospital ask around

  51. Came in because I have pcos. I took SEVEN pregnancy tests from three different boxes that all came out positive. When the dr came in, he treated me like I was a dumb little girl. He told me that the hormone androgens is what gave me the …

  52. Everything is so beyond ridiculously overpriced here that it’s worth your time and gas to drive up north if you don’t need immediate medical attention. I’m completely devastated that the simple heart monitor that I was prescribed when I …

  53. My wife recently had a baby at Castleview. It was a great experience. We had our first baby at a larger hospital in Provo. We wish we could have had our first at Castleview as well. All of the staff, nurses, and doctors were great. They …

  54. My husband had sepsis that went undiagnosed for over a month. Out county health clinic FINALLY ran a blood test, after he had seen them several times, and it was determined that he was indeed very sick at this point and needed to go to the …

  55. GO SOMEWHERE ELSE!!! The doctors there aren’t interested in finding the actual source of the problem. They assume that anyone coming into the emergency department is there for pain medicine. Even if it were necessary to receive a pain …

  56. So my significant other had brought a child to the ER to get checked. ER doctor Stephanie Thomas said they wanted to do a test and she will have the results in an hour and tell her if she he needed to stay or not. After hours finally asked …

  57. Prepare to wait forever and then be told that they need to send you to salt lake city so you can be at a real hospital.
    They’re a glorified urgent care so far in my experience. But they sure Bill you like an ER.

  58. HORRIBLE EXPERIENCE. My four year old son needed stitches, but urgent care was closed so we had to go to the ER. The dr there had NO patience for our child and let us know it was an inconvenience to be dealing with a scared child. It was a …

  59. I didn’t appreciate hearing some of the night shift staff laughing and being extremely rude and disrespectful which was 4 of them sitting behind a desk in icu, after my grandmother got out of surgery and was put into an icu room where we …

  60. Over the weekend we ended up in the ER with two of my young children after they were bucked from a horse. Dr. Meyer and staff were amazing, helpful and efficient even though the ER was crazy busy. Thank you CVH and Staff for you help and for taking care of my boys.

  61. I’ve had several procedures as well as emergency room visits at Castleview Hospital and I’ve always had excellent treatment here. The doctors, nurses and other staff are compassionate, knowledgeable and always treat me with respect. I would recommend this facility to anyone needing health care services.

  62. I was injured while rappelling in a remote slot canyon. It took several hours to get to the closest hospital, which was Castleview in Price. I was in pain and very uncomfortable by the time we made it there and everyone at the hospital was …

  63. Their labor and delivery is outstanding. All of the nurses were great and extremely respectful of what I wanted. They would actually take the time to ask and make sure that everyone else knew what your preferences are. It was a very …

  64. I recently took my two kids into the same day surgery facility to get ear tubes placed. The employees were very kind, professional, and informative. My children are very young and were nervous to have the procedure done. But all of those …

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