Catawba Valley Health System (NC)

Catawba Valley Medical Center

As the region’s largest not-for-profit community hospital, Catawba Valley Medical Center exists to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it – regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.

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Catawba Valley Health System (NC) Reviews ( 250 )

  1. Horrible. Do NOT go here, if you have a serious emergency you’ll end up waiting 3 hours in the waiting room, then once you get called back, wait another 3 more hours!!!!!!!!

  2. Took my Dad to hospital swelling feet chest hurting .we arrived at 10:40 pm its 9:08am and he’s just being treated .IF you’re dying don’t come here they don’t care.

  3. Worse er service they at not busy at 9:50 in the morning and they have had my mother and I in this room for 2 yrs now with my 2 yr old
    DONT GO TO CATAWBA VALLEY MEDICAL CENTER POOR ATTITUDE AND POOR SERVICE

  4. Excellent treatment and friendly medical staff. I especially appreciate the amenities for waiting family including computer terminals for business or passing time.

  5. These people could care less if you live or die . They are rude and suck at care giving . From now on i will go to Mission Hosptial in Ashville . Even if it cost me my life .

  6. Staff here are very rude tonight I been here since around 530 6 pm and still here at 130 am didn’t see a doctor until about 1130 12 and they talk about another hour my child is telling them he’s hungry being that we missed dinner because of …

  7. Terrible interaction with patients. Oh wait, they don’t interact with patients. They stand around and talk to each other while people are at medical risk. Go to Valdez if you want real help!

  8. Not a great experience..Slowest place Ever..Was there for 3 hours..I’m was in pain and all they did was put me in a room and I didn’t see nobody in ova 2 hours..Asked the lady n the hall was I next 2 times..She said she was checking and …

  9. My name is vickie I ‘ve in hospital now 6 days back surgery the nurses are great we are having very hard time getting my pain under control and started running fever today they took me for x ray they was 4 men there they got hold of sheet …

  10. Absolultely horrible. I asked for an alternative antibiotic and was lied to stating there wasnt one. Then i was told to “put on my big girl panties and deal with it”. I will never go back again. Terrible care and treates disrespectfully.

  11. When u bring someone that’s in pain here. And ur in the waiting room for going on five hours. They tell u the is five more people ahead of u but it’s been mostly empty that’s terrible.

  12. Dr. Urzen, a Physiatrist with Catawba Valley Physical Medicine and Rehabilitation helped me resolve issues with shoulder and upper back pain without surgery or pain meds. I highly recommend her!

  13. Could give several large stories but I’ll sum it up and say this hospital is absolutely horrible and the only positive ratings on it are just rank-boosters with no actual comments. …

  14. Worst customer service ever. I called in for medical records and someone hung up on me three times in a row. I’m pretty sure it’s because of my strong accent. The person who hung up on me should be fired for racism!!

  15. My wife Rosemarie and I are truly grateful for the expertise and persistence Dr.Patel showed in diagnosing and treating my wifes chronic illness.Dr.Patel is the best Doctor my wife could have.When Dr.Patel suspected my wifes fairly rare …

  16. I’m thankful to Dr. Charles Davis and the rest of the staff in the psychiatric unit at Catawba Valley for the great care they gave my daughter. Everyone was very professional and very caring. Thanks

  17. Wonderful staff and very knowledgeable about the treatments. I wouldn’t have wanted to go anywhere else for radiation. I looked forward to seeing the smiling faces every day!

  18. A SHOUT OUT 2 FAST TRACK!! RN Molly, Alyssa Registration, Nurse Laura B, Allison, Melissa D Registration &
    Sandy H Phlebotomist from start to finish these ladies were friendly & professional.

  19. Here yesterday and I couldn’t stand without help. They didn’t do anything but give me potassium and sent me home. Back again still can’t walk waiting to see if they do anything today 🤬🤬 …

  20. ER works at snail pace. They care more about socializing with each other than taking care of patients. Be prepared to wait a long time before seeing a doctor or pretent doctor.

  21. Staff was nice, but do not expect to see a doctor (doctors assistant).
    And be sitting down when the rip you off with the bill.
    Overpriced and they do not care that they are causing you financial hardship.

  22. They don’t even deserve one star. My mother went there for a broken ankle & left in a body bag. They were rude to her & she only got worse the longer she was there. …

  23. You may as well drive to Winston- salem and back a couple of times before you will be seen in ER. Wife and two children have used this hospital recently. Over 8hrs last time and they had no diagnosis at all. Then offended my wife several times. Another dr. Figured it right out.

  24. My husband had surgery in Dec and Jan. The doctors, nurses, and office personnel were so kind and professional. They helped us through a very difficult time. Thank you so much. Amy and Clint Fier

  25. DO NOT GO HERE
    Came here multiple times where we were denied medical care, then went to another hospital and were swiftly treated. The appointment was at 10, and had to wait for 40 minutes, just to be turned down.

  26. Worst hospital ever 2 hours in waiting room in visible pain and wasn’t even called back for test yet nothing they could do for me but tell me to keep my noise of pain down cuz other people where waiting to

  27. Took a while to be seen but the fast track staff was really nice and the doctor did everything he could to help me figure out why I haven’t been feeling good, the X-ray guy was extremely polite and the nurse and doctor were great.

  28. On saturday, July 18, 2015. I called to speak with a pediatrician and the operator asked me why. I told her that my daughter is starting to get red marks all over her body and I needed to ask what could be causing that. She wouldn’t let me talk to anyone. She told me to call her pediatrician on call at another doctors office.

  29. Honestly they do not even deserve 1 star. Their ER staff is rude, hateful, and uncaring. I had kidney stones hit when we were passing through and I was treated horribly, I ended up leaving. I’d rather suffer or drive an hour elsewhere than to deal with such a hateful and uncaring medical group.

  30. horrible service to my 2 year old child with a lot of cough, asthma and after 2 hours so he would see the second one called doctor ??? He only told me to give him medicine at home. He sent me home with my baby coughing and almost unable to breathe. Hospital waste

  31. Took my 2 year old for covid and did nothing but make him wait Even when he’s having hard time breathing won’t be returning after this visit go to Frye take better care of there patients

  32. Excellent patient care, I had surgery there within the last year. I was treated so well by every employee that I came in contact with. Nursing staff went above and beyond to take care of all my needs!

  33. They were astoundingly rude when I made a call to get a fill. I hadn’t gotten the medication since covid hit due to personal issues and when i called this afternoon the staff refused to “make any special accommodations for me”

  34. This place is a joke! I went by ambulance to the ER for a blood clot and they left me laying by myself in a room for over 3 hours. The only person that looked at me was a student from Lenoir Rhyne university. They said that a dr.wasnt available

  35. Went today – Saturday at 9:00 – waiting room fairly empty – greeted by a friendly attendant taking temperature , checked in by two ladies at the front desk , taken to a room and visited by nurse Keith and PA Gross – in , taken care of and out ( not a complicated case ) quickly

  36. The worst hospital in all surrounding areas, you’re treated as if you don’t matter.. my wife been sitting in the waiting room over 3 and a half hours with chest pains and shortness of breath.. and we get excuses saying ambulances keep taking her spot.🤬 …

  37. I love this hospital! My family and I have been in almost every area of this hospital at one time or another… the emergency department, surgery, ICU, a regular room and the birthing center and we have never received anything less than the best of care. Many thanks to CVMC and staff!

  38. Well i went 2 weeks ago to the ER for a highblood presure, n got a ekg n some blood taken n i asked if they could fax my information to my dr n they said yes And i just found out they Did not send it but sent me a High 1000 bill Ticks me off! NOT TRUSTED Did not fax my info like they was supposed too

  39. My mother had surgery here and had to stay overnight. I cannot tell enough good things about the staff here. They went above and beyond to make sure my mother got better. I highly recommend them.

  40. Drive to Fryecare, you won’t regret it. This hospital is disgusting and whatever nice staff they have is overshadowed by the countless people who have zero idea what they are doing.

  41. I think these people are amazing, knowledgeable, kind, and very considerate. Would not think of going anywhere else in this area if I have a choice. I have had dealings through the emergency department and the infusion department. Great People!!!

  42. By far the most disrespectful nurses and all around employees I have ever had to experience! I would never recommend them for anything! Rude, unkind, hateful workers!

  43. My experience here on 5-22-17 was horrible i was scheduled to have a colonopsopy i got called back around 12 my procedure was suppose to be at 1:15 around 12 they attempted to get a Iv in my arm needless to say this went on from 12 until …

  44. Absolutely no excuse for someone to have to wait 3-6 hrs just to be seen became we have no insurance. Allowing people to be seen left and right that come in hours after we did is plain discrimination and I will contacting state and county …

  45. Being transferred from Asheville to here for mental health issues was by far the worse I felt very unsafe and the unit was very traumatizing… When they seen me crying they quickly offered me something to go to sleep

  46. DO NOT GO THERE!!! i promise you this is a horrible place to go for patient care! Doctors are great but nursing staff has really changed. ..sad..i’m writing this review from Miami I grew up there and the hospital has changed so much! I even …

  47. Really great service. They were able to cheer 5 year old son whom is terrified of the hospital. The staff did an amazing job im taking good care of my boy in the emergency area. Absolutely great staff and amazing service. …

  48. I always hated this hospital cuz the reason that’s where my dad passed away in the emergency room. Some of the employees were rude. I’ve been to this hospital so many its not even funny and it gives me creeps too

  49. The doctors and nurses are amazing. The whole time I was in Labor and Delivery they made sure I was comfortable, explained everything and kept a constant check on me and my son. They provide exemplary patient care and support!

  50. Kidney stones at 22 weeks pregnant is no fun and is very hard to deal with. I came to CVMC 2 days ago for kidney stones, they had me in a room, relieved my pain, and had me checked out all in 3 hours. I had to come back today because my …

  51. I had tonsil cancer and received treatments of chemo and radiation and follow up care at cvmc. I was treated with the up most care and compassion. Dr sigmon and delcharco are simply the best. They really do sincerely care and the ladies …

  52. This review is for the ER. I’ve been misdiagnosed here several times, but worst of all I had a close family member SERIOUSLY misdiagnosed. About a year and a half ago he went in complaining of coughing up blood with a lump in his throat …

  53. Worst hospital I’ve ever been to. Unless you are on you are literally dying in the ER, they will not treat you. Just moved back here and could not believe how bad this hospital has gotten. I had heard about it’s reputation but didn’t …

  54. This hospital is SAD as hell! Like really. Pregnant having severe cramps and bleeding but they’ll let you or your baby die waiting in the waiting room because they just don’t care. It was over 2 hours and still saying “it’s quite a few a …

  55. Slow, rude, and hateful staff. I am currently here waiting for 2 tests for my sister. We had appointments made and it has been 3 hours so far. I told them I am not waiting another hour so they need to figure it out. When they took her back …

  56. If there was an option for 0 stars that’s what I’d give them. By far the worse experience I’ve ever had in a hospital. 7 hour wait just for covid test result that was never given. Extremely rude staff and very unclean.

  57. Most horrible ER I have ever been to. The nurse was rude. Rolling her eyes at me. I clearly have some kind of infection and the doctor just says to me… I have seen worse and more extreme cases so go try some yogurt….. My face was so …

  58. My name is Sherry Huffman, my husband Carl Huffman, 3/4/65, has passed 5/30/19. The staff in the ER, Dr Seth Hopkins, you are an asset to CVM. I know in my fear of losing my husband, all of you were kind, a Godly trait! Trying to make …

  59. If I were a crook I would love this place. I now know a little old ladies social security number. I now know people’s full names, addresses, phone numbers, and email addresses and their insurance carrier. Oh yeah, what about that HIPPA …

  60. The many times we’ve had the unfortunate experience of having to be in the ER, the nurses, staff & drs have always made it a good experience despite the reasons we were there. A special thanks to Dr. Wes & nurse Michelle during our last visit. Our family wouldn’t go anywhere else in an emergency.

  61. After I had surgery, the DR. Discharged me but the nurses will not. After waiting for 4 hours until we were piss and threatened them to walk out ourselves they finally agreed. When I got home, I realized there were still niddle in my hand. See the photos for yourself. Talk about carelessness and irresponsible about your job.

  62. Most of these reviews are a joke, the ones complaining about the wait time… sorry your boo-boo wasn’t considered a priority to the staff, they were to busy performing cpr and other life saving procedures on a child or someone else not …

  63. Disrespectful someone who comes in by Ambulance and they put them in a wheelchair for over 6+ hours in the lobby while the staff stands around talking about their date or party plans. With empty rooms and beds. In the ER dept.

  64. I waited for 4 hours in pain in the ER lobby and another 2 in the back. I came in because I had thrown up from 6am-3pm and I was having severe pain in my chest. When they first called my name. For blood pressure and things like that my …

  65. If I could put a zero I would because we took my dad down there and we been down there since 6:30pm and we been waiting for 5hr and then they just picked people ahead of us and we was there before them if they didn’t want us there that’s all they had to say

  66. Hospital was clean, cool, and quiet. Nurses’ orders were posted on the wall of patient’s room. Dr.’s orders and notes to visitors were posted on patient’s door. Nurses checked on patient often. Ladies who brought patient’s meal to room …

  67. The Day surgery department is very loud! The lobby is very loud. It feels like a mall not a hospital. Inside the recovery room all you hear is staff/ nurses gossiping. They arent working they sit and talk non stop loudly! I now know all …

  68. This hospital has downright horrible billing practices. They failed to send a bill for almost 8 months, then called demanding money I didn’t know I owed. I asked why a bill was never sent – they claimed they lost my address. I asked for a …

  69. They Called my Wife 3 hours before she was supposed to come here to give birth due to short staff when last night they talked to her and confirmed everything and told her they had to reschedule her to be induced. Kinda crazy why wasn’t she told the night before when her appointment was scheduled for today on Tuesday a week before

  70. I went in Feb 18th due to a serious car accident where my car was totaled. I lay on a board in ER room and right before I received my CY Scan was I given pain meds. My biggest pain problem was my lower back, I had several other pains but at …

  71. I entered the E.R. with a cut open leg from a circular saw and was bleeding and the red headed nurse at the E.R. desk never asked if i needed help or even acknowlwdged i was there as she talked to a paramedic about food. I politely asked if …

  72. Absolutely Ridiculous! I must say that the ER has definitely died and lost its tenacity and educational efforts based upon the service that my father received on 8/28/2017. He presented to the ER with abdominal pain , fever of 101.7 , …

  73. Had to visit CVMC because my wife had bad head and back pain. We sat in the lobby from 11pm-0130am. Got to watch 5 esposoides of men surviving in the mountains on the history channel. Which I found very helpful while me and my wife …

  74. I brought my child here because she fractured her arm. It got caught between the mattress and footboard of the bed. We took her to receive treatment they called child protective services. Also we got there September 10,2017 at 4:30 p.m …

  75. The Pavillon birth center staffs have the NASTIEST attitudes! Every time I come for preterm labor or to check on my child as I’m told to do so, it’s always a “I’m not understanding why you’re coming in” or “it’s normal” … nothing is …

  76. I went here on Sept 24 2019 .. I walked in having trouble breathing and in severe pain from trying to breathe. I was checked in and told to have a seat after an hr of waiting still nothing I then became even more agitated and went to front …

  77. I want to thank everyone who cared for me during my stay for covid-19 and pneumonia. There were times while I was there when I thought I would never see my wife and family again. But your caring nurses and doctors pulled me through. I owe you all my life. Thanks so much to everyone.

  78. I went to the ER bc I thought I had shingles. I checked in that was fine. I talked to the nurse that was fine. I saw the ER doctor that went well. The biggest complaint I have is with the business office. I was trying to get information on …

  79. Was brought in by ambulance for chess pain, numbness in are, face, lips, throwing up, neck pain, rapid heart rate, dizziness, neck pain, nausea, eye sight being effected and speech. Blood pressure, pulse, blood work, pulse, chest x-ray, and …

  80. The wait time is horrible.
    When your significant other has had a heart attack in the past and she goes to the ER with all the signs of a heart attack and has to wait for hours before she …

  81. I had a wonderful experience at the ER with Catawba Valley. I did not have to wait to be seen, they followed all the precautions, all the nurses were wonderful & the doctor was great. The male nurse, Kaylor, was amazing and explained everything. A huge thank you & happy holidays to you all.

  82. Looking at the reviews,I was sceptical about going to CVMC after sustaining a mechanical fall with some injury.
    Well let me rave about my experience; from the moment I stepped in,the lady …

  83. My sister had outpatient surgery today and I was so impressed with the care she received. The nurses and the whole staff kept me informed on the progress of her procedure Nurses took excellent care of her !!!

  84. They’ve always been great when I’ve been there. I was in an accident about 7 years ago and was taken there. They were slow, but very tentative, and extremely nice. My go to hospital is Frye, but the two times I’ve been to Catawba, they’ve …

  85. Caring for an aging parent has many ups and downs. However, we never dread going to the hospital because the care CVMC provides during each visit is ALWAYS better than expected. We’ve had 2 ER visits, 1 surgery and other overnight care …

  86. My Mother was just there an the care was non existent. She had just had cancer treatments and we tried explaining our situation and what happened an the nurse came in to do the bare minimum he had to then he would leave. Never told us what …

  87. My daughter took my granddaughter to the ER they sent her through Fast Track. My granddaughter had a fever of 102 they never checked her ears, throat or give anything for fever. After waiting almost 2 hours she was told to take her to her …

  88. My Father Donald Christopher McDaniel was very sick and Dying , He ask the Doctor, and Nurses, to Make him Comfortable , and let him Go On. The Nurses, Treated him with Much Love and Kindness, They Took Great care of my Father for Most …

  89. Will never let any of my family or friends go back to this hospital. The ER was a joke. One nurse was so rude and unprofessional and if she would have read the chart when she came on duty she might have had a clue to what was going on. …

  90. Terrible every time. I’ll just die in comfort at home. Every relative and friend has had horrible experiences here. Extremely long waits. Careless doctors. I was charged 1300 for an er visit that included two roles of gauze, two ace …

  91. The Hospital staff ws excellent. This concerns the Billing dept.
    WARNING TO MILITARY RETIREES WITH TRICARE. The billing dept will over bill you going aginst the TRICARE contract they agreed to. TRICARE isnt apart of the high …

  92. Came to the ER with my daughter who was diagnosed with the flu on Christmas Eve. She has run a fever 102-104 for 6 days. She has been on antibiotics for drainage from her naval for 8 days. She has coughed non-stop for 6 days. Primary PA In …

  93. A few weeks ago, the paramedics rushed my mother to CVMC after she tripped, broke her arm & hit her head. After doing an X-ray on her arm & a CT scan on her head, the E.R. “doctor” that tended to her, who was actually nothing more than a …

  94. As we were recently visiting the Hickory area my wife had a medical emergency and I had to take her to the Emergency Room at Catawba Valley Medical Center. From the moment we walked in the Emergency Room door to my wife’s discharge and …

  95. I was sent to this hospital from urgent care for my son, for a suspected case of RSV. The physician assistant that came in couldn’t even hear me speaking, then listened to my son’s chest and told me he sounded perfectly clear. The doctor at …

  96. ER checked in 5 hrs ago with daughter…still waiting. I have never waited so long…. But will say that the nurse Sharon, the respritory tech, and the physician assistant that treated her did a great job. …

  97. I went in Monday night with sever abdominal pain and every single person I interacted with was compassionate and very kind to me and to the doctor and nurses on the surgical unit thank you so very much for the wonderful care you gave me …

  98. The ED receptionist (working betqeen 15:30 and 1800 on 8/32/21) was amazing! I’m sorry that I can’t remember her name, but she was so kind to everyone with whom she interacted. You could tell she was trying to move quickly, even though they were obviously really busy.

  99. Do not have a baby here. Especially with Dr Stephanie Chase. This doctor is a danger to her patients. She has been the subject of several medical board investigations. She is an incompetent surgeon and has the bedside manner of a …

  100. I went to the ER this week for appendicitis and I couldn’t be happier with how everything went. There was a little wait time, but that’s to be expected in any hospital and nowadays, appendicitis isn’t considered as much of an emergency …

  101. Horrible. Do NOT go here under any circumstance if you have a serious emergency. (Or if you don’t have loads of free time to spend in the waiting room.) Seriously, you’ll end up waiting 2 hours in the waiting room, then once you get called …

  102. Checked in to the er at 4am this morning. Very professional! The 3rd shift doctor will give it to you straight. He prescribed me medications that is fixing my issues as we speak! I’ve been dealing with this for months and just kept getting …

  103. Had to get surgery (gall bladder removed). The Surgeon was Dr. McCluer and he did an excellent job! The nurses are all incredible. Warm, kind, and compassionate. My nurse was Amanda Lail and the assistant was Karol. Such great staff, a super clean facility, and the food was even fantastic. Top of the line hospital

  104. We have had both of our daughters delivered here. The delivery and pre delivery staff is phenomenal they were definitely superb and skilled at their jobs. HOWEVER, the post delivery staff are basically some of the most inexperienced and …

  105. Horrible staff. Fiance came in with chest pains at a level 9. After waiting /2 HOURS/ to get to a room in the ER and then taking other patients who came in AFTER us, the nurse who took is back decided it would be a good idea to tell off …

  106. Was there for 9 hours!!! Never did tell me what was wrong with me. Was like a refrigerator in there. I had 5 blankets on me and was still cold!
    Gave me an IV but because the hook was too low it would not drip. After 4 hours …

  107. Wouldn’t give care to my father after having a heart attack because of no mask. He has PTSD and a medical card as for why he doesn’t wear one and they turned him away even though he had a heart attack.

  108. Went in today before 12 and there was only one person behind me. I went in because my 10 month old daughter was so backed up with poop that it couldn’t come out for weeks and her butthole kept bleeding. So I took her to the emergency room …

  109. I am both an employee and a patient at this amazing facility. I cannot possibly say enough good things about this organization. I have both received outstanding care and been given the support and resources I need to offer my patients …

  110. I wrecked my car and my back is hurting sooooo bad like I don’t even know if I broke it or something, these goons had me waiting for 3 hours and 21 minutes and still didn’t see me, now I’m going home in even more pain unaware of my condition

  111. I took my girl friend there after she fell injuring her arm head an tail bone they did take x-rays of her shoulder waited in lobby 3 an half hours an finally left without anyone asking or tried to see her obviously she was not important …

  112. Overall I was very happy with my nurse and doctor, but not the waiting time or the cleanliness of the waiting room or waiting room bathroom. I arrived at 6 PM and left after 10 PM. Plenty of staff there and open rooms. Not sure what took so …

  113. My experience with the nursing staff was great!! My experience with the doctor was totally different. I didnt feel like he cared if I lived or died. Once my procedure was complete I never saw or heard anything from him again. The billing …

  114. I was admitted last weekend for about 4 days on the fourth floor. I just wanted to give the nurses I had a huge thank you for helping me not go crazy with the first time having to go through something like that. I don’t have any serious …

  115. I just got back from school and as usual I do my yearly check up. I ended up having to go to this hospital to get some blood work done. I called before to make sure I could just come on in since we are in covid times and no one seemed to be …

  116. We could not have asked for better care in the ER of Catawba Valley Medical Center. They treated and handled a scary medical emergency with kindness, compassion and professionalism. Dr. James and all the ER nurses are truly a blessing when the unexpected happens.

  117. Words can not describe how grateful I am for the birthing center staff, the NICU staff and the entirety of CVMC. We had our first child her and it was a blissful experience. From admittance to discharge the nurses were amazing. I have to …

  118. My wife gave birth to our precious little girl at Catawba Valley Birthing Center. I can’t say enough words about the entire staffs coaching techniques and patience with first time parents. Every single person we interacted with was …

  119. My father is currently in the hospital with Covid-19 and pneumonia. He was not vaccinated and never wore a mask. Seems the nurse taking care of him doesn’t believe in the vaccine and has encouraged him not to get the vaccine even after he …

  120. When my son was born in 2012, we were in a comfortable environment with a very supportive staff of nurses. Immediately after he was delivered, his lungs had collapsed. …

  121. ER left a positive COVID patient sitting in the waiting area for almost 4 hours. This was the 2nd visit. The first one she was told there was nothing they could do for her. She was there because her doctor and Urgent Care told her to go. …

  122. Catawba Medical Center, Birth Center is top notch! The nurses are personable, knowledgeable and AMAZING! I would highly recommend this birth center to anyone who is expecting.

  123. Worst hospital in North Carolina. If you go to the emergency room they will make you wait over 3 hours. I rode the ambulance and still been here over 2 hours in the lobby. The staff is rude, don’t care about you. Think twice before coming here

  124. Took my daughter up there to get checked out as she had a sore throat an complaining of a headach. After almost 5 hours in waiting room an all the people that were ahead of us had gone back I asked were she was an they said she was next …

  125. Giving one star only for SOME of the nice people that work here either than that this is the worst hospital you could ever come too. They take hours and I mean hours to call you back into a room and then take more hours just to come see you …

  126. I wanted to take a second to share that I had an amazing experience today in Day Surgery. Deb was our nurse. My son had a very successful IV start prior to receiving an MRI that required contrast. Deb took time to include him on every …

  127. I would give them a -10 if I could . I called the ambulance to come get me I was in so bad of pain from an operation earlier that day they made me sit out in the emergency room in a chair hollering and pain and still didn’t take me back. …

  128. I feel bad leaving this kind of a review as I know there are kind and considerate people somewhere on the nursing staff. But with my delivery, they did not pay attention to my birth plan (which is standard hospital behavior anyhow). I had …

  129. My husband and I recently had the need to visit Catawba Valley Medical Center and we cannot say enough good things about our experience. Everyone was kind, helpful and efficient. The management staff, all the way up to Sherry Richardson, …

  130. I went to the emergency room 9/16/2021 due to COVID like symptoms. There was a girl that greeted my boyfriend took his temperature but did not take mine. I was called into triage was weighed asked why I was there. I explained still no …

  131. This is ridiculous, been sitting here almost 8 hrs, people who came hours after us have came and gone and they still can’t even give us an estimate of when my sick child will be seen.

  132. PLEASE READ: Me and my family will be filling a complaint against this hospital! IF YOUR CHILDREN OR INFANT IS SICK, DO NOT BRING THEM TO THIS HOSPITAL! They gave us a false diagnosis regarding my little niece. They drew/took so much blood …

  133. I absolutely understand with COVID, and everything else going on that ER wait times could take longer. My girlfriend and I came into the ER, maybe 6 people besides us in the waiting room. We got to a room fairly quickly, then now 2 hours …

  134. This review is for the birthing center! I had both my boys here 4 years apart and both time have been a real pleasant times. This review will be for the most recent birth January 2019. All attending nurses to me from the time I got there …

  135. I took my soon to the emergency room in March, 2 days after he was born, for his jaundice levels to be checked. I had to wait with my son for over an hour before anyone was called to take his blood because the woman was searching for proof …

  136. My son had a food allergy. His eye and throat had started to close up. They rushed us in back fast! The one nurse made bed up in less than a second. For it being a full house tonight they responded quickly. I am still so impressed. I’m …

  137. Staff is nice, but scheduling is a nightmare. They told my neurologist the wrong times for my MRI and I fasted the entire day (which made my symptoms 10x worse). Was refused my appointment because I didn’t have a phone call beforehand. Have …

  138. Day surgery staff was very professional and friendly. All hospital employees I encountered very pleasant and helpful. My sister has cerebral palsy and the staff went the extra mile to accommodate her. Dr. Ross’ team is top notch. Facilities are clean and well maintained in appearance. Highly recommended.

  139. Delivered my first child at this amazing hospital. They took good care of me and my newborn. Thank you to all nurses and doctors for making the experience so special.

  140. My 1st (unfortunate) visit. The Staff was very pleasant and got me registered fast. My technician was Very Professional and Prophecient. I have come hear for patient visits for year’s, now, being on the inside is very different. I felt comfortable. Thanks

  141. First time here and last time here. The person my 6yr old seen didn’t even diagnose her properly. I’m used to hospitals trying to rule everything out before making a diagnosis. All she had was a Covid test and was told she had a Gi issue. …

  142. I gave birth via c section in November 2018 and I had the most amazing experience possible. My midwives were all so very supportive and I was treated like a queen. I had an emergency c section and they made me feel so so so comfortable. My …

  143. My wife and I recently had our first child in the birthing center and couldn’t have asked for a better experience…staff was great but the nurse Claire that stayed past her shift just to finish delivery since she had been there through most of it really stood out to us. She and everyone else made it as smooth as possible!

  144. Horrible experience on 5th floor. My dad waited over 55 min for a nurse or cna to come into his room. We went to nurses station asking for some help and were told she’d call nurse. She never did. I will say Andrea from PT was fabulous and got us some help. I would could give zero stars I would.

  145. Been here 3.5 hours so far!! Had a sonogram to check for a blood clot. The vital man came in and took my vitals again and said the doctor would be in to release me! The practitioner just came in and there was a computer issue so they are …

  146. As a visitor I can clearly see that a sick patient could not waited for the nurse. 1- nurse take more than 15 minutes before the nurse will look into a patient. 2-a sick patient… anything could happen a patient with than 15-30 minutes. …

  147. My father, who is sick with cancer, had an appointment at this facility. When we arrived we asked for a wheel chair which we had to get ourselves, and then went to check in. The hospital then told us he did not have an appt today that it’s …

  148. Well if you want your family member to die go ahead and bring them We’ve been waiting 3 and 1/2 hours and still waiting idon’t recommend bringing anybody here not even ur dog.. they’ll kill that too

  149. If you have an emergency don’t come here. Went to the emergency room and waited 4 hours to be seen and never was mean while patients who had gotten there long after me were being seen first.

  150. I brought my 6-year old granddaughter in last night; she’d swallowed a nickel. The staff moved us through quickly, contacted the pediatric GI specialists at Brenner and sent us on our way. They were kind, they were professional, they were …

  151. Went into day Surgery I told the nurse when I ate last she misunderstood and told the doctor the wrong time so they canceled my hernia surgery The nurse there would not listen So my appointment was canceled They need better nurses with better ears

  152. Came a second time to ER with kidney stones, three days after just being there. Ended up in FastTrack …. 8.5 hrs later they finally (after another CT scan and failed pain relief including morphine) told me that they must have missed the …

  153. I wish I could leave zero stars. Completely horrible experience. My sister was brought in by ems for a seizure she had. She fell at a restaurant and hit her head on the tile. THEY DID NOT EVEN CHECK FOR A CONCUSSION!!! On top of that no …

  154. I wish I could give a zero.. I was seen in this ER on Monday the 21st of March. I got there about 11:30pm. I was throwing up, and in extreme pain. I believed I had a kidney stone. I sat there 5 and a half hours before my husband after …

  155. I have had 2 family members to almost die from medical malpractice from this hospital. If they wouldn’t have been moved, they would have most likely died. By far the absolute worst hospital, and full of incompetent nurses and doctors. This hospital needs to be seriously investigated and stopped.

  156. My sister has been in hospital for 8 days now. They all are very unorganized and do not seem to know what a “team” is as each Dr says something different, so they clearly are not looking out for the patient. I’ve also called the chief of …

  157. I was going to leave 1 star because of nurse named Daniele! As soon as she called for me she walked so fast we hardly could keep up with her and when we got to the room their was no bed so she said she would find a stretcher and never came …

  158. This is my second day coming here to get answers on why I’m feeling the way I am, i literally sat in the waiting room for 4 hours. When I was finally called back the doctor had talked to me and literally told me that I should go to a …

  159. We were in the waiting room for almost 5 hours waiting to be seen or get a room until we finally got up and left. The chairs in the waiting room so are disgusting as we had 5 hours to exam them, food and chips and hair in between the seats. Gross. We went to valdese hospital and we’re seen in around 30mins

  160. If you think you’re having a heart attack , please don’t go here. They do not take it seriously and the entire ER department was very unorganized. I have begged them to help my husband and they are basically doing nothing. Still sitting in the waiting room as he is having chest pains, nauseated, and can’t breath.

  161. Slow as hell, I guess u have to come in dam near dead to be seen. My grandma is 80 years old and has many health conditions. The ER is filthy and old. They need HELP and better concerns for patients

  162. Very dissatisfied and disturbed by this hospital. My daughter who is 1 year old was seen by Dr Antony , level of incompetence here is just out of this world. I am so frustrated and upset because of the lack of care my daughter received. I …

  163. In all my almost 43 years of living I have never received such warm, caring, loving, compassionate and funny service from every single staff, nurse, and Dr. I can never tell anyone enough good things about this place , nor the great …

  164. Wife in with chest pain. Took vitals and sent her out to waiting area. 2 hours later here we sit. No communication was basically told be quiet and wait because they are busy . Don’t come here if you can avoid it.

  165. My grandmother was there overnight on 1/6/23. The nurses and cna’s were AWESOME! Not only were they very helpful, but they were so sweet! Thank you ladies and gentlemen! ( This was the 2nd floor)

  166. Waited 5 hours for the doctors to sit around and have a family reunion, just for the dignosis to be completly irrelevant and just not believable. Don’t suggest this hospital to anyone, not the first bad experience there.

  167. I would give this hospital a negative if possible – have been in an emergency room for 2 hours – of course they are quick to get your insurance info – it’s like one of the 3 stooges runs this back side of this emergency room – no …

  168. This emergency room was disgusting and very unclean. The room we had was dirty and unsanitary. Trash on the floor. Cakes of dirt in the corners. Bathroom was full of pee and the nurse laughed when I said the bathroom was dirty.Want return

  169. Bring your own chairs if you have a family member at this hospital in ICU they are careless when it comes to accommodations for families. My family has been here since Sunday and there are no more than 4 chairs in the waiting area. Everytime we ask for chairs the nurses say they don’t have any!

  170. Avoid this place at all costs. Walking in is already a bad look. It’s extremely dirty inside. On top of that, they do not know how to prioritize patients. I waited for 4 hours after being told it’d be an hour wait just to find out that a …

  171. The hospital is ok. However, the billing department is ruthless! Even if you’re making payments they continue to send you threatening letters that they’ll send you to a collection agency. A collection agency takes a portion of their …

  172. If I could give it a 0, I would. I worked 5 years in an ER and under no medical, explicable reason should a 2 year old dehydrated baby be left waiting while the employees get a Moe’s delivery. Complete and utter disregard of medical …

  173. This has been the worse experience I have had thus far. 5 hours in total that I have been sitting around waiting. I am understanding of the courtesy the doctor has to give each patient , however 5 hours is a bit excessive ..

  174. If I could give it a 0 I would. The nurses and doctors lack empathy, nobody listens. Takes 10+ hrs to even be seen when you’re here for heart problems. 10 hrs later and a doctor hasn’t even signed on for him to have any further tests done, …

  175. Worst hospital in North Carolina ive lived in catawba county my whole life their waiting room is very slow dont go unless you dont mind waiting 5 to 6 hours no matter what’s your issue’s with. Nurse practitioners arent very helpful and …

  176. Currently sitting in the emergency room with my 1 month old who came in for belly breathing due to RSV. His toe monitor for his o2 has been off for 30 minutes no one even came to check. Thankfully I’ve worked in an ER and know how to put one on. Not to mention been here for two hours in a room and not even seen a doctor

  177. Really racist hospital if that’s your liking. They’ve sent away an elderly Hispanic woman I know who had a stroke, but refused to treat her. They also wouldn’t help a Hispanic man. I suggest going to Frye. It’s better and they speak Spanish and they’re much more friendly. Do not go here to Catawba.

  178. Sat in the waiting room for six hours and then sat in a room for 2 1/2 hours. They never done anything to check on my child and see how he was and while in the room, a nurse or a doctor never once came in to check on him or check his …

  179. The reason for three stars is because all my previous interactions with CVMC’s radiology and ER departments would be a 5 star review. But no so with my most recent experience with their Interventional Radiology. …

  180. When you go to the emergency room they make you wait for a very very long time no matter what your condition. They have no beds and are very understaffed they shouldn’t call this an emergency room. triage nurse and people at the desk don’t …

  181. They took our 2 month old with RSV very seriously and got us in right away! Everyone has been very kind to us. The place does feel unclean and after our baby got treatment we had to wait a few hours to be discharged but other than that they …

  182. My experience was horrible yesterday. I went to the hospital around 2pm with horrible head, back, and stomach pain. But I ended up leaving the hospital because I had been sitting there for about 4 hours and the representative at the front …

  183. Arrived in the ER in uncomfortable pain. No food no drink and no sleep. I informed the er staff and I had a horrible throat infection where it was uncomfortable to breathe or swallow. …

  184. Had a great experience delivering my daughter July of last year. Unfortunately this pregnancy not so much. I switched to Frye but without my husband I was only able to go so far which is to Catawba because I had pains and thought I was in …

  185. Worse ER visit to date my child was tested twice for covid but never the flu had to leave before she could be seen. Tried to at least get her results only to be told no I had to call records. The records lady was passive aggressive and finally gave me her results. Never going back. Getting rid of there fast track was a big mistake.

  186. I have never seen such disorganization… One lady upfront pulling people from the ER line to get “visitor” info for a sticker then we end up back 3 more people. Triage nurse just assumed we wanted a note for school and disregarded info …

  187. Thank you Catawba Valley CCU team for taking such great care of my mom. Even though she passed away there on July 14th, your team went above and beyond to make sure you did everything you possibly could to help her. When her time came close …

  188. DO NOT GO THERE!!!! Worst service I’ve ever received took my son there today to see why he was running a fever over 100 degrees. Just to sit in the waiting room for 3 hours and then get a room to sit there for a hour and a half so that a …

  189. Worst hospital ever. Nurses don’t help and everyone is rude and have bad attitudes. Needs a lot of work. Was treated like I was a problem and not a patient. Never use this place. Mothers do not have your babies here. Don’t get your cancer …

  190. I def dont recommend this hospital if you have COVID. Been here 9 hours nobody will give me a answer this hospital also isn’t in a “clean” standard bandages, trash on the floor doesnt look like it’s been cleaned in a week. Motel 6 is …

  191. This has got to be one of the best hospitals I’ve ever been in! They rank right up there with Wake Forest Baptist!!!!! My nurses have been so amazing as well as the doctors!!! So compassionate and you can tell they love their job! When I …

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