The Department of Imaging Services at Cayuga Medical Center has a reputation for remaining at the forefront of this critically important field of diagnostic medicine. See more
Unfortunately, had to go to the ER. Unbelievable staff of nurses and doctors! They attended to me quickly. Super professional and wonderful bedside manners! Must highly recommend! Thank you!!!
After receiving what I can’t even call medical care (staff fighting each other in the ER, doctors who literally don’t even seem to know where they are) my bills were turned into collections by the hospital even though I made every agreed …
Atrocious. My friend and I went here a day after we got into a car accident. We arrived at 10am and left at 3pm on a Sunday. We described the same injuries to the same medical staff, and I received an x-ray and she did not until after …
Never have I seen such incompetence. We have been calling billing for 3 days promised a return call within 24 hrs for self pay price of a needed CT scan. 3 days later now after the appointment is over STILL no word!!! This is not my first …
Went to have a swollen lymph node looked at thats causing me pain and making it hard to walk and they were worried more about my chest. The ER is a joke. I went home crying cause I can’t put weight on my leg at all. Edited went to a …
Freaking terrible been here for 3 hours no one said anything nor checked up on anyone in the waiting room. Honestly doesn’t even deserve a star. So bad.
I had a very good experience at the Birthplace when my son was born, in July of 2015. Thanks immensely to the helpful staff who gave me the medical care I needed at the time.
Doctors and nurse’s don’t give two hoots in hell about how ya feel or how much pain your in sat in pain for a long time till a visitor came by and saw I was crying and the nurse’s were just sitting at the nursing station just a talking away
first hospital i ever walked out of in the emergency room,8 hours there and it was slow waiting.took the doctor 2 hours waiting befour he ever seen me,had me pee in a cup then after 3 hours of it sitting there said they didnt need it.Went …
Refused service to a friend for lack of insurance when they had the funds. Looking through reviews, it looks like people are regularly descriminated against at this establishment
This place has been a joke each time I’ve been there. Very slow and unprofessional. Wait forever to be seen then rushed through without proper treatment. Drive a little further and go elsewhere. It’ll save you time and money in the long run.
This is a terrible organization plagued by management which is just getting worse and worse. While individual practitioners are trying to do their best, the institutional failures are profound. You are much better off going elsewhere.
I am in Cayuga Medical Center for a heart problem… so far everything’s been good the nurses been nice to me And the doctors have being great to me… so far no problems everything is good…
Service is so slow being triaged is fast but after that the process slows down. If your not coming in, in an ambulance be prepared to wait even if the waiting area is empty.
Everyone I encountered at CMC was both warm and professional. Probably the best hospital experience I ever encountered whilst going through the absolutely worst medical crisis of my life.
I am regular goer to that GREATEMERGENCY ROOM HEASDED BY THEGREAT JERRY EMMINS MD AND HIS AASOCIATES DR KRIK HINKLEY M M DR BARABRA CONNOR AND DR FIRREST MD …
Worst Experience A Father Has To Ever Go Through In The Delivery Room, I Have No Idea If It’s Cause I’m Black but I Had spilt Enfamil Powder For My Youngest Legend In The Bathroom On The Sink, And The Room Nurse With Glasses Came With Head …
Overall quite good. Clean, professional staff. You always have to wait a bit at a medical office, but I try not to let the best be the enemy of the good. They did a good job overall.
Rude staff, they wanted me out, even though my pain level was at a 10. Doctor was condescending and very unhelpful. I was sent back home after an ER visit, even though I couldn’t lift my head, much less walk.
Cayuga medical both the emergency room and admissions is full of unprofessional inconsiderate staff as they are rude an worthless I have waited for 6 1/2 hours today For no diagnosis as I came with a hurt wrist an got x rays that they are incapable of reading. Not a great hospital.
Trying to get an X-ray appointment, took forever to speak with a human; kept on hold forever. Asked to “hold a second” twice, then put on maddening interminable hold with maddeningly silly background “music.” This is NOT service. Come on, people, you can do better.
Had a CT/Myelogram, procedure was horrendous, after treatment well…I was left by a RN at the front door to the hospital, she said “it’s to cold I’m leaving” and left me hanging onto the pillar to the outside door. After she knew I was drugged by Ativan!
Because I don’t have medical insurance, I called for an estimate prior to my appointment and was told $79 to $500. So, I was thinking it would fall somewhere in the middle. Unfortunately the bill came to $499. This is nonsense. I met …
The most unsanitary hospital you will go to, in the middle of a pandemic and they’re can’t bother to use gloves or sanitizer ,like going back in time. They’re doing the best they can to keep the covid virus alive and well!
They knew what to do the last few times I was there so far its been a very friendly community base type of environment. but they do that to hide how racist they are. …
The hospital itself is great, but the Google location is incorrect. The Triphammer Rd address listed leads to an office building with no hospital or emergency room. The actual hospital is located 10 minutes away at 101 Dates St, Ithaca, NY. …
Went to ER at 9am, was told no ER Dr comes in till 11am?!?! Triaging ppl in a hallway outside ER, instead of private available room right next door. They allowed ppl to leave the ER but not enter due to HIPAA, really?? Had relatives visiting from out of state that were APPALLED the way things were run.
It’s quite pitiful and shameful that your responses to every single low rated review have just been copy pasted and in some cases the name not even changed. This is disgusting and you should be shut down immediately. My friend went and had …
This hospital has a beautiful birthplace, friendly staff and wonderful nurses. I’ve had nothing but positive experiences here with any of my visits. We are lucky to have such a great community hospital.
I have been here multiple times, taken by ambulance for seizures. This is, without a doubt, the worst hospital I’ve ever been to, and the reviews speak for themselves. I would rather risk it and pay to be taken all the way to Crouse or …
I came in with chest pain had to set in the waiting room for about 30 min then got taken to a room did not see a doc. For 3 hrs ask for something for pain still have not got anything to help with the pain. The worst hospital I have ever seen
My sister recently had a baby and was given a pacifier to take home. According to every source out there, including the American Association of Pediatrics, a pacifier should not be introduced until breastfeeding is established 4-6 weeks. …
The staff and doctors were incredible. I came in to the ER with appendicitis and was given top quality care from the moment I entered. Can’t say enough good things about this hospital!
I called to make an appt to be seen today at Cayuga Immediate care due to an asthma attack and they stated that they could no see me! I would not recommend going to this place for these kinds of things!
Don’t come here if you’re dying they won’t see you for another week. Has 2 stars for a reason. Dark, overcrowded waiting room with absolutely zero privacy or distancing… who knows how many diseases I contracted here.
I’ve had nothing but positive experiences at Cayuga Med. I’ve experienced everything there from trips to the ER, to blood work, to birthing my children. The staff is wonderful and the care I received with each visit was top notch!
Slowest hospital service I have ever experienced. Waited over 2 hours for my named to be called in er. Wasn’t even busy. I was having terrible pain, yet people who came in after me were seen before me. …
There billing department is terribly incompetent and could not answer why I received a letter from a third party on behalf of CMC asking me for billing information they already had, she said that I should have received a bill from them …
Just left the e.r. without making it past the waiting room. Because of chronic pain, I had to leave because I couldn’t stand the pain anymore sitting in the waiting room. I’m crossing my fingers and hoping my medical issue ( that my Dr sent …
They lost my ID social security card and took zero accountability. Worst practice ever. I can’t work or prove I’m a citizen now thanks to this hospital nor can I replace them without having them!!!!
Doctors were excellent! But management is horrible. I had bloodclugs in langs, asked about Covid test. When I called 48 hrs later they said my test will be ready in 5 days.
If it was possible to give you zero stars I would. I was there for 6 days (May 10th-15th) and the care was absolutely awful. Disrespectful nurses, uncalled for searches of my belongings, doctors would not do anything to help me, and the …
Can’t speak for the entire hospital but I am happy to adress issues with the pain clinic. So, your 6there to be treated for lower back and DISABLING leg pain. First, let’s park the car. Chances are good the best parking including the …
My only complaint is that the cleanliness of the rooms were not being maintained. Garbages were over flowing, my blood was still on the floor when visitors came to see the baby. I was happy with the nurses and staff. But they need better management.
Many thanks for a positive experience! Nurse’s were very empathetic and inquisitive. I was admitted with altered mental status due to a concussion. The neurologist helped me remember that I had a downhill skiing accident 2 days prior that I “forgot”. Brain swelling sucks! Cayuga Medical Center does not.
I came in with awful headache from migraines and they literally did nothing. Charged me a ton of money to keep me there to say it was all in my head but I still have headaches and numbness, dizzyness etc
I will begin this with stating that I am a nurse. Cayuga employees treat their volunteers miserably. They do not have the class, courtesy or professionalism to make them feel welcome. They are rude. I know of students from Cornell and …
The care I have received and that other family members have received has been exceptional for the most part. What prevents me from giving a five star rating is the billing system. Over time it has gone from sporadic late billing and late …
I fell and broke my hip on the first evening of our vacation in Ithaca. I was taken to Emergency where numerous tests and examinations were given. I was transferred to the Short Term Stay section and the orthopedic surgeon on duty (Dr. …
The absolute worst. It’s sad there is only one option here (Ithaca) for emergency treatment. From the welcome you get at the door, to your interaction in the hallway, the poor communication from professional to patient, the discharge …
An amazing Staff from the front desk when you enter the Hospital all the way to the nursing staff and MD. The Care that my Mom received was nothing less than amazing! She was taken care of like a family member to the Hospital through her …
My sister was in the ER until 2 in the morning with pregnancy complications. They gave her priority, but the doctor who saw her was very rude, and brushed her off without testing. Not even for the things recommended by the midwives. She ended up having to miss a day of work to go back for tests that should have been done that night.
I broke my wrist and went to the ER here. At 5 pm on a Saturday evening there was no wait and I was admitted immediately. It did not take long for a PA to see me and order x-rays. Even though the ER seemed reasonably empty, waiting for …
I went to the ER twice. The first time, they incorrectly diagnosed me with a UTI when I had blood in my vomit. I had another test done the next day at Cornell Health and confirmed I in fact did not have a UTI. When I told the nurse I did …
I’ve been to this hospital for many reasons and it’s the only hospital I will go to. Their maternity ward is amazing, the nurses are so sweet and the labor delivery rooms are amazing also!
Unhelpful; I called in at one of their centers as I had pulled a back muscle and asked them whether my insurance would be accepted for sure and if not what would be the charges. They said they can’t tell me the answer and were basically …
What can I say that hasn’t already been said… The wait times are crazy here. And the staff is disorganized and forgetful. We had to remind our Dr. A few times that we still need a shot before being discharged. We waited 6 hours to get …
Diane was flippant, rude, negligent and very unclear. I was in a lot pain and tried to communicate with her multiple times but it was like talking to a wall. …
Went in yesterday for tension headaches, stiff neck and throwing up.There was only two people in the waiting room including me. Of course more people came in but they were getting called sooner and quicker than me which is weird. I waited …
Very unprofessional employees. Which is truly horrendous and terrifying at a hospital.
Be careful if you are a young female in need of emergency care. Doctor was …
Today I under went an ACL reconstruction. I hope Cayuga medical didn’t half ass my surgery like they half assed everything else. Ridiculous that I have no idea what to do after I was discharged. Yea I should have asked more questions, but …
Objectively the worst experience I’ve ever had. From the waiting room all the way to now dealing with the billing department I haven’t had a single positive experience. This was my first visit here and I will never go back, everyone I know will never go there also. Would give 0 stars if possible.
I wish this hospital, would hold its doctors and staff more accountable. I was scheduled for tonsil removal here. When I arrived, I was told I needed to completely undress; even though the doctor separately, and instructions from this same …
Easily the worst experience of my life. This is a poor excuse for medical care. The staff is extremely rude and incompetent. I was left alone in a room for hours just for someone to come back and give me discharge papers. These nurses are …
They are beyond slow and not thorough whatsoever. I’ve been in this emergency room going on 6 hours for something that should have taken 2 hours max. Not to mention the waiting room was swarmed with people who really needed to see a doctor …
This review is based 100% on administration:
I’m so tired of being sent a bill that should have been dealt with by Worker’s Compensation. I’ve been telling them the same thing for 3 years now. STOP SENDING …
I went with a friend of mine. She had pain in stomach. We waited there for 3 hours and no doctor attended her. We returned home without seeing a doctor. I would never go there. What kind of service is this.
Very poor communication and care! You hit the nurse button an aide comes to say your nurse will be right in, 45 minutes later still NO NURSE. There’s concern of a broken neck, MRI done almost 3 hours ago and still no results. Was told after …
If I could give zero stars I would. They’re extremely slow and very unprofessional. When I went there with my fiance we waited for a total of 12 hours for them to finally tell us that they didn’t know what was wrong. It’s was definitely a …
Having now left the ER not for first time mind you, for poor service, wait times beyond comprehension, and all around incompetence I can say with certainty that this is the worst ER on the planet. For the past 6 years my wife has had many …
Do NOT go to this hospital unless it is absolutely necessary. In September, i arrived with a kidney stone — excruciating pain, and vomiting. I’ve had them before, and I know that pain medication and good care is absolutely vital during the …
I went in for a Maxillary Osteotomy. Staff was very friendly and courteous. While I would like to give these people more than 1 star, not a single nurse I was assigned knew the recovery procedures for somebody who has had the operation. …
Waited for 3 hours and got no service except for the nurses (for no particular reason) taking temperatures and measuring weight, and got billed 200 dollars. Not sure if it’s just this hospital or hospitals in the US in general, but unless …
MARCH 24 2017: I am so impressed with the care and service that I received from two recent visits to Sports Medicine and Athletic Performance. Dr. Seemant is an outstanding physician, so kind and caring. I am so happy that he is giving me …
In my experience, I’ve been treated like a worthless waste of time and contacting patient services does nothing. In fact, they ignore emails, requests for help, and in the end, the only person who suffers is you. Transfer elsewhere. No one …
DO NOT GO HERE. I went in college for treatment. I had to order my own CBCs because the nurses and doctor basically ignored my complaints, and they tried to let me go without testing me again for what I went in for (if I had left when they …
A lovely staff, however the waiting can be excruciating. I waited two hours to be allowed into the examination area, only to find out my appendix was on the verge of rupturing. When the pain became almost unbearable, I called for two …
I waited for almost an hour at the ER. A nurse called me in to get my information and sent me back to the waiting room. I decided to leave without getting service since I was told the wait would be even longer. I informed both the nurse and …
The people are very sweet but honestly, unless you’re not going to make it to another hospital, try another hospital…I’ve always been told it was a miracle I even survived that place and after what my grandmother went through, I agree. …
Incompetent staff including the physician who saw my loved one puking bile for over 12 hours and stated ‘he had more important patients to see’ and wouldn’t even give normal saline for his dehydration. DO NOT GO HERE for medical care. Signed, a Physician Assistant.
I just came home from CMC. I have to give a shout out to the staff on 4 north. Not only are they top notch…they are also the best team I have the pleasure to work with! Shout to Dr Hohn…thank you!! You are knowledgeable and relatable! CMC is lucky to have a such a great Dr!
Worst medical service ever. Waited for 4 hours after a laboratory accident contaminating my eyes with a chemical only to be told that there was no opthalmologist on site. Was billed more than 600 $ for nothing afterwards.
The US medical health care system is absolutely broken.
Went in with chest pain and my left arm feeling numb. They said my blood pressure was high and they would get me into a room really fast because of my condition. Two hours later, they were taking back a lady that had literally bumped her …
Hi mamas,
Just wanted to share an awesome experience I had with our health system here in Ithaca. 6 weeks ago I switched my primary care to Pine Point Medical and saw …
This week it took from Monday to Friday for my surgeon’s office to get an ultrasound scheduled. And it will not happen for 13 days after I was told by the surgeon that I need one for a diagnosis to be made. Two issues. One is the M to F …
The medical care I received was adequate. However, the billing department here is the most hostile and inept I have ever encountered, and their self-service system for the hospital itself and the associated services is byzantine beyond …
Horrible treatment in the Emergency center. Genuinely ran out the doors, they clearly don’t care for their emergency room patients at all. I asked multiple times for help and was shrugged off even when I was in tears. Go somewhere else if you’re 18-25.
If you have a choice, do not go here. Unfortunately, we had a life threatening situation, we were in the ER for 7 hours waiting for tests, results, and admittance. That would potentially be acceptable/understandable, but it has been 7 …
Got treated terribly there. Was in sub waiting room and left by myself for 45 mins. Had blood drawn and the whole time i was waiting there- there was already a room waiting for me. Got in room and didnt see anyone for hour and a half. Had …
As a person with Crohn’s, I have been in this hospital many times in the almost 20 years I have lived here. The care from every single medical department has always been top notch. From Radiology to Infusion, from the baby ward to the …
This is about my experience with them for 2 years ago when my baby was born there. Absolute perfect midwives and excellent delivery experience but then things got changed. No support from nurses at all, we were left alone all on our own …
Zero star if I could. Do not go there. My 2 years old daughter was in pain, so we went to ER. We waited for three hours at the ER. A nurse got our information and vital and sent us back to the waiting room. She said it takes even more …
Horrible behavior by administration, but the doctor was great. I was charged for things that never happened and services not delivered due to mistakes by them and there is no possibility to get in touch with them from abroad. By far the worst medical center I ever interacted with from this pov.
I came in with a friend who severely cut his hand. His wound was VERY serious and the hospital staff did not attend to him until well over 4 hours of us being there. The entire time he was bleeding and at one point he began to start shaking …
Been here since Wednesday at 6 pm and still here at 921 am Thursday morning with no diagnosis. DO NOT come for mental health. The staff is very rude uncaring. No compassion whatsoever. This room we are in has no call button no blankets so …
I had surgery for a bilateral inguinal hernia repair with Dr. Ripich on April 12. I couldn’t have been more happy with how I was treated. Everyone was extremely friendly, and helpful. I went in a bit nervous, but my nurse, Mihaela, had …
I really wish I had found these online reviews before going there. Like most everybody else, I waited over 4 hours with no updates along the way. 5 other folks around me were in the same boat. When the doctor finally saw me, he read my …
This by far is the worst hospital that I ever had to deal with. They kept my daughter in the emergency waiting room with a concussion for 6 hours!!! If it hadn’t been for me who kept calling the er . I live 1300 miles away. She’d still be …
I got an MRI with contrast and nerve conduction studies on two separate occasions recently. I was so impressed with Shannon in imaging and Buffy and Dr. Gaffney in neurology. Everyone took the time to explain what was happening before it …
Went in because me and my one year old randomly got a bad cold, really bad that she would cry & was throwing up plus a fever. Nurse said it would be a few minutes to get a room. No one was in the waiting area. A few minutes turn into 6 …
I hope this message finds it’s way to those that took such great care of me during my surgery. The admin staff, nurses, doctors, anesthesiologist, and neurosurgeon were absolutely amazing. …
everything went great til it was time to leave. my nurse said it would b about a hour til the cab could get to me after a hour had passed I asked about my cab & it still hadn’t been ordered. when I left to come to the hospital I was in such …
I have been at this Hospital twice in the last 3 weeks. The first experience was when I was being admitted for knee surgery on March 22, 2022. The process was pretty easy going though all the registration. The operating room staff was …
Terrible restaurant. The barium swallow was tasteless, and I had to schedule out a reservation a full month in advance for their radioactive oatmeal special. Apart from the food in the imaging department, the experience was great. COVID …
Amazing staff and healing environment. I was treated for an emergency surgery and, compared to the many other hospitals I’ve experienced, I was able to recover in beautiful, quiet surroundings. the doctors and nursing staff took care of me …
Communism! This is the o Ly way to describe this place. 6 people are sitting in front and look busy but not doing anything. Registration takes forever – they are sooooo busy. A joke. And the CEO of this place just doesn’t care. They have a monopoly in Ithaca. This would have never worked in Nyc.
Wasted 3 and a half hours of my life waiting in the ER. Tests were finished but no follow up. Left with out being seen as i couldn’t wait any more. Now I am unable to find any one to consult me on the tests. Complete waste of my time and money!!
The wait time is horrible you have to know the times to come in. If you have anything to do at any point in the day your minds we’ll reschedule. My daughter complained of head pain and body aches (head pain on level 8) I was told It would …
Took my partner in for a suicide attempt and that did nothing. Literally told me I should have brought him in sooner and because I didn’t they weren’t going to hospitalize him. Even with visible self harm marks and the desire to get serious …
My wife is currently sitting in the waiting room. She has been here for 10 hours. She has an underlying heart condition, and came in complaining about chest pain, headache and shortness of breath. She initially got her vitals taken, blood …
My son went in to the ER and was in a lot of discomfort/pain… he waited over 4 1/2 hours and still hadn’t been seen.. they took his vitals and complaint and sent him to the waiting room where he’s been , like I said for over 4 1/2 hours …
The wait in the waiting room is ridiculous. Once you get a room it takes like an hour just for someone to come in to see you and not only that but I’m in a lot of pain and I haven’t been sleeping and I know somethings wrong but all they do …
My recent visit for a pain relief procedure was a completely professional process. The checking took only a couple of minutes and I was seen immediately at my clinic. All of my questions/concerns were addressed to my satisfaction and I felt completely at ease with the entire visit. I highly recommend the Cayuga Pain Management team!
We were there last night (11/14 – 15th) and this morning. I was with my better half who was told to go to the ER because she had numbness in her face… She got there at 5PM and was not discharged until 1:14 AM the following day… It took …
Went to the ER and they dismissed some of my symptoms (kind of understandably), went back in later that week and the ER staff were great and there for me to comfort and checked in when they didn’t have to, breaking the news to me they were …
I know all hospitals have their flaws but this HOSPITAL is absolutely horrible! If you don’t care about people, why exist? Treat your patients the way you would want your loved ones to be treated. …
Unfortunately, had to go to the ER. Unbelievable staff of nurses and doctors! They attended to me quickly. Super professional and wonderful bedside manners! Must highly recommend! Thank you!!!
Staff is nice. But worst ER ever. Sit for hrs..watch people just get up and leave. God forbid you really need help.
After receiving what I can’t even call medical care (staff fighting each other in the ER, doctors who literally don’t even seem to know where they are) my bills were turned into collections by the hospital even though I made every agreed …
Atrocious. My friend and I went here a day after we got into a car accident. We arrived at 10am and left at 3pm on a Sunday. We described the same injuries to the same medical staff, and I received an x-ray and she did not until after …
Never have I seen such incompetence. We have been calling billing for 3 days promised a return call within 24 hrs for self pay price of a needed CT scan. 3 days later now after the appointment is over STILL no word!!! This is not my first …
Went to have a swollen lymph node looked at thats causing me pain and making it hard to walk and they were worried more about my chest. The ER is a joke. I went home crying cause I can’t put weight on my leg at all. Edited went to a …
its working for me
Worse place on the planet
Miracles happen here
Quality of care subpar.
Slow ER service.
Horrendous billing process.
Nothing but great care
worst place I’ve ever been to.
Don’t even get one but can’t do _100000
Excellent care, pain management !
Friendly staffs. Good views.
The best hospital around!
Over 2 hours just in the waiting room rediculous
Nearly useless for diabetic emergencies.
Expect to wait way too long for mediocre care.
So professional and so friendly. I had an amazing time there.
wait time was not that long, customer service was okay but it was really and sanitize
This place really scared me. Many unqualified people, and people who just don’t care I personally would never go here
The billing department is incompetent.
Good people. Working hard to make patient’s wellbeing #1
May God bless the ER staff!!!
Please add current visiting hours to your home page. Thanks
wait in the emergency room for at least 4 hours
I was there for a blood draw. From registration to the lab I felt like I was around family!!!
I heard from my friend who lives next door he works there that it is a good hospital.
We have waited for 3 hours to get information about an MRI nobody knows what is going on.
Friendly, helpful staff. So Slooooow!!! Why make appointments if they are an hour behind anyway.
I came in for stomach pain, the doctor proceeded to ask me “if I got knocked up this weekend” the wise words of Dr. Kirk Hinkley
This hospital sucks. The wait Time is crazy and the nurses and doctors suck. Don’t go here.
They are a good place to go for blood work. I have been there multiple times and they are gentle.
Got 3rd degree burn had drs in there less than 3 minutes and they done great
I was not impressed at all. The doctors and nurses were very unprofessional and were not helpful. I would not recommend this place to anyone.
Freaking terrible been here for 3 hours no one said anything nor checked up on anyone in the waiting room. Honestly doesn’t even deserve a star. So bad.
Place is slow an all the staff is rude
I really appreciate how the nurses and doctors tried their best to make sure everything was moving smoothly for me!
The therapist didn’t seem to care about how I felt at all. She kept cutting me off and gave me a bs diagnosis.
Excellent, caring professional staff. Response to Call Button was gracious and timely.
I was seen with a little bit of wait and the service was adequate and friendly.
4.5 hours later still waiting to he admitted. Only one hospitalist on duty at night is crazy and no one has even checked on us.
Be sure to get an estimate of what the physician will charge. They may bill you separately and you could be greatly surprised.
This place completely botched my wrist ulnar replacement then refused to acknowledge. Now I have pain everyday for the rest of my life. Thanks Cayuga
They always took care of me! I was very blessed to have their care. Never go to Cortland.
I had a very good experience at the Birthplace when my son was born, in July of 2015. Thanks immensely to the helpful staff who gave me the medical care I needed at the time.
Doctors and nurse’s don’t give two hoots in hell about how ya feel or how much pain your in sat in pain for a long time till a visitor came by and saw I was crying and the nurse’s were just sitting at the nursing station just a talking away
They are beyond rude and tried to send my grandfather who tested positive to covid home as to not waste resources.
They billed the wrong insurance company. Spent 3 hours on the phone and no one knew anything. Worst customer service experience I’ve ever had.
There is no true triage. This ER is truly the 1st come, 1st served. Not such a good idea if not in regard to an ambulance.
first hospital i ever walked out of in the emergency room,8 hours there and it was slow waiting.took the doctor 2 hours waiting befour he ever seen me,had me pee in a cup then after 3 hours of it sitting there said they didnt need it.Went …
What a disgrace this fraud hospital is. My daughter went here and is in the waiting room going on 5 hours with one other person there. It’s pathetic.
Most of the nurses here have a seriously problem. One of the nurses that cared after my loved one had such a nasty attitude!
Refused service to a friend for lack of insurance when they had the funds. Looking through reviews, it looks like people are regularly descriminated against at this establishment
Worst run ER I have ever been to. Rude, condescending doctors. Incompetent
This place has been a joke each time I’ve been there. Very slow and unprofessional. Wait forever to be seen then rushed through without proper treatment. Drive a little further and go elsewhere. It’ll save you time and money in the long run.
Slowest hospital service I have ever experienced. Waited over 3 hours for my son named to be called in er. This hospital sucks!!
This is a terrible organization plagued by management which is just getting worse and worse. While individual practitioners are trying to do their best, the institutional failures are profound. You are much better off going elsewhere.
I am in Cayuga Medical Center for a heart problem… so far everything’s been good the nurses been nice to me And the doctors have being great to me… so far no problems everything is good…
Service is so slow being triaged is fast but after that the process slows down. If your not coming in, in an ambulance be prepared to wait even if the waiting area is empty.
The staff always treat my Mother like she’s family. She’s been going there for 8years now and refuses to go anywhere else.
Everyone I encountered at CMC was both warm and professional. Probably the best hospital experience I ever encountered whilst going through the absolutely worst medical crisis of my life.
I am regular goer to that GREATEMERGENCY ROOM HEASDED BY THEGREAT JERRY EMMINS MD AND HIS AASOCIATES DR KRIK HINKLEY M M DR BARABRA CONNOR AND DR FIRREST MD …
Excellent food! Not a great ER, but chronic care is well run. Generally better than expected of most hospitals.
Worst Experience A Father Has To Ever Go Through In The Delivery Room, I Have No Idea If It’s Cause I’m Black but I Had spilt Enfamil Powder For My Youngest Legend In The Bathroom On The Sink, And The Room Nurse With Glasses Came With Head …
Overall quite good. Clean, professional staff. You always have to wait a bit at a medical office, but I try not to let the best be the enemy of the good. They did a good job overall.
Rude staff, they wanted me out, even though my pain level was at a 10. Doctor was condescending and very unhelpful. I was sent back home after an ER visit, even though I couldn’t lift my head, much less walk.
Cayuga medical both the emergency room and admissions is full of unprofessional inconsiderate staff as they are rude an worthless I have waited for 6 1/2 hours today For no diagnosis as I came with a hurt wrist an got x rays that they are incapable of reading. Not a great hospital.
Trying to get an X-ray appointment, took forever to speak with a human; kept on hold forever. Asked to “hold a second” twice, then put on maddening interminable hold with maddeningly silly background “music.” This is NOT service. Come on, people, you can do better.
Had a CT/Myelogram, procedure was horrendous, after treatment well…I was left by a RN at the front door to the hospital, she said “it’s to cold I’m leaving” and left me hanging onto the pillar to the outside door. After she knew I was drugged by Ativan!
Because I don’t have medical insurance, I called for an estimate prior to my appointment and was told $79 to $500. So, I was thinking it would fall somewhere in the middle. Unfortunately the bill came to $499. This is nonsense. I met …
The most unsanitary hospital you will go to, in the middle of a pandemic and they’re can’t bother to use gloves or sanitizer ,like going back in time. They’re doing the best they can to keep the covid virus alive and well!
They knew what to do the last few times I was there so far its been a very friendly community base type of environment. but they do that to hide how racist they are. …
The hospital itself is great, but the Google location is incorrect. The Triphammer Rd address listed leads to an office building with no hospital or emergency room. The actual hospital is located 10 minutes away at 101 Dates St, Ithaca, NY. …
Went to ER at 9am, was told no ER Dr comes in till 11am?!?! Triaging ppl in a hallway outside ER, instead of private available room right next door. They allowed ppl to leave the ER but not enter due to HIPAA, really?? Had relatives visiting from out of state that were APPALLED the way things were run.
It was an awesome experience except for the food.
It’s quite pitiful and shameful that your responses to every single low rated review have just been copy pasted and in some cases the name not even changed. This is disgusting and you should be shut down immediately. My friend went and had …
This hospital has a beautiful birthplace, friendly staff and wonderful nurses. I’ve had nothing but positive experiences here with any of my visits. We are lucky to have such a great community hospital.
I have been here multiple times, taken by ambulance for seizures. This is, without a doubt, the worst hospital I’ve ever been to, and the reviews speak for themselves. I would rather risk it and pay to be taken all the way to Crouse or …
I came in with chest pain had to set in the waiting room for about 30 min then got taken to a room did not see a doc. For 3 hrs ask for something for pain still have not got anything to help with the pain. The worst hospital I have ever seen
My sister recently had a baby and was given a pacifier to take home. According to every source out there, including the American Association of Pediatrics, a pacifier should not be introduced until breastfeeding is established 4-6 weeks. …
The staff and doctors were incredible. I came in to the ER with appendicitis and was given top quality care from the moment I entered. Can’t say enough good things about this hospital!
Worst hospital I’ve ever been to in my life. Was charged for emergency room services when I wasn’t seen. Treats their patients with no respect.
I called to make an appt to be seen today at Cayuga Immediate care due to an asthma attack and they stated that they could no see me! I would not recommend going to this place for these kinds of things!
Don’t come here if you’re dying they won’t see you for another week. Has 2 stars for a reason. Dark, overcrowded waiting room with absolutely zero privacy or distancing… who knows how many diseases I contracted here.
I’ve had nothing but positive experiences at Cayuga Med. I’ve experienced everything there from trips to the ER, to blood work, to birthing my children. The staff is wonderful and the care I received with each visit was top notch!
Slowest hospital service I have ever experienced. Waited over 2 hours for my named to be called in er. Wasn’t even busy. I was having terrible pain, yet people who came in after me were seen before me. …
There billing department is terribly incompetent and could not answer why I received a letter from a third party on behalf of CMC asking me for billing information they already had, she said that I should have received a bill from them …
Just left the e.r. without making it past the waiting room. Because of chronic pain, I had to leave because I couldn’t stand the pain anymore sitting in the waiting room. I’m crossing my fingers and hoping my medical issue ( that my Dr sent …
They lost my ID social security card and took zero accountability. Worst practice ever. I can’t work or prove I’m a citizen now thanks to this hospital nor can I replace them without having them!!!!
Doctors were excellent! But management is horrible. I had bloodclugs in langs, asked about Covid test. When I called 48 hrs later they said my test will be ready in 5 days.
If it was possible to give you zero stars I would. I was there for 6 days (May 10th-15th) and the care was absolutely awful. Disrespectful nurses, uncalled for searches of my belongings, doctors would not do anything to help me, and the …
Can’t speak for the entire hospital but I am happy to adress issues with the pain clinic. So, your 6there to be treated for lower back and DISABLING leg pain. First, let’s park the car. Chances are good the best parking including the …
My only complaint is that the cleanliness of the rooms were not being maintained. Garbages were over flowing, my blood was still on the floor when visitors came to see the baby. I was happy with the nurses and staff. But they need better management.
Many thanks for a positive experience! Nurse’s were very empathetic and inquisitive. I was admitted with altered mental status due to a concussion. The neurologist helped me remember that I had a downhill skiing accident 2 days prior that I “forgot”. Brain swelling sucks! Cayuga Medical Center does not.
I came in with awful headache from migraines and they literally did nothing. Charged me a ton of money to keep me there to say it was all in my head but I still have headaches and numbness, dizzyness etc
I will begin this with stating that I am a nurse. Cayuga employees treat their volunteers miserably. They do not have the class, courtesy or professionalism to make them feel welcome. They are rude. I know of students from Cornell and …
The care I have received and that other family members have received has been exceptional for the most part. What prevents me from giving a five star rating is the billing system. Over time it has gone from sporadic late billing and late …
I fell and broke my hip on the first evening of our vacation in Ithaca. I was taken to Emergency where numerous tests and examinations were given. I was transferred to the Short Term Stay section and the orthopedic surgeon on duty (Dr. …
The absolute worst. It’s sad there is only one option here (Ithaca) for emergency treatment. From the welcome you get at the door, to your interaction in the hallway, the poor communication from professional to patient, the discharge …
An amazing Staff from the front desk when you enter the Hospital all the way to the nursing staff and MD. The Care that my Mom received was nothing less than amazing! She was taken care of like a family member to the Hospital through her …
My sister was in the ER until 2 in the morning with pregnancy complications. They gave her priority, but the doctor who saw her was very rude, and brushed her off without testing. Not even for the things recommended by the midwives. She ended up having to miss a day of work to go back for tests that should have been done that night.
I broke my wrist and went to the ER here. At 5 pm on a Saturday evening there was no wait and I was admitted immediately. It did not take long for a PA to see me and order x-rays. Even though the ER seemed reasonably empty, waiting for …
I went to the ER twice. The first time, they incorrectly diagnosed me with a UTI when I had blood in my vomit. I had another test done the next day at Cornell Health and confirmed I in fact did not have a UTI. When I told the nurse I did …
I’ve been to this hospital for many reasons and it’s the only hospital I will go to. Their maternity ward is amazing, the nurses are so sweet and the labor delivery rooms are amazing also!
Unhelpful; I called in at one of their centers as I had pulled a back muscle and asked them whether my insurance would be accepted for sure and if not what would be the charges. They said they can’t tell me the answer and were basically …
This is a review of the ER specifically.
* They left me screaming for over an hour in a hallway with the worst pain I’d …
What can I say that hasn’t already been said… The wait times are crazy here. And the staff is disorganized and forgetful. We had to remind our Dr. A few times that we still need a shot before being discharged. We waited 6 hours to get …
Diane was flippant, rude, negligent and very unclear. I was in a lot pain and tried to communicate with her multiple times but it was like talking to a wall. …
Why and how was my review from this morning deleted? How dishonest is that???
Went in yesterday for tension headaches, stiff neck and throwing up.There was only two people in the waiting room including me. Of course more people came in but they were getting called sooner and quicker than me which is weird. I waited …
Very unprofessional employees. Which is truly horrendous and terrifying at a hospital.
Be careful if you are a young female in need of emergency care. Doctor was …
Today I under went an ACL reconstruction. I hope Cayuga medical didn’t half ass my surgery like they half assed everything else. Ridiculous that I have no idea what to do after I was discharged. Yea I should have asked more questions, but …
Objectively the worst experience I’ve ever had. From the waiting room all the way to now dealing with the billing department I haven’t had a single positive experience. This was my first visit here and I will never go back, everyone I know will never go there also. Would give 0 stars if possible.
I wish this hospital, would hold its doctors and staff more accountable. I was scheduled for tonsil removal here. When I arrived, I was told I needed to completely undress; even though the doctor separately, and instructions from this same …
Easily the worst experience of my life. This is a poor excuse for medical care. The staff is extremely rude and incompetent. I was left alone in a room for hours just for someone to come back and give me discharge papers. These nurses are …
They are beyond slow and not thorough whatsoever. I’ve been in this emergency room going on 6 hours for something that should have taken 2 hours max. Not to mention the waiting room was swarmed with people who really needed to see a doctor …
This review is based 100% on administration:
I’m so tired of being sent a bill that should have been dealt with by Worker’s Compensation. I’ve been telling them the same thing for 3 years now. STOP SENDING …
I went with a friend of mine. She had pain in stomach. We waited there for 3 hours and no doctor attended her. We returned home without seeing a doctor. I would never go there. What kind of service is this.
Very poor communication and care! You hit the nurse button an aide comes to say your nurse will be right in, 45 minutes later still NO NURSE. There’s concern of a broken neck, MRI done almost 3 hours ago and still no results. Was told after …
If I could give zero stars I would. They’re extremely slow and very unprofessional. When I went there with my fiance we waited for a total of 12 hours for them to finally tell us that they didn’t know what was wrong. It’s was definitely a …
Having now left the ER not for first time mind you, for poor service, wait times beyond comprehension, and all around incompetence I can say with certainty that this is the worst ER on the planet. For the past 6 years my wife has had many …
Do NOT go to this hospital unless it is absolutely necessary. In September, i arrived with a kidney stone — excruciating pain, and vomiting. I’ve had them before, and I know that pain medication and good care is absolutely vital during the …
I went in for a Maxillary Osteotomy. Staff was very friendly and courteous. While I would like to give these people more than 1 star, not a single nurse I was assigned knew the recovery procedures for somebody who has had the operation. …
Waited for 3 hours and got no service except for the nurses (for no particular reason) taking temperatures and measuring weight, and got billed 200 dollars. Not sure if it’s just this hospital or hospitals in the US in general, but unless …
Quick, efficient, very friendly & accommodating! Never a bad experience.
MARCH 24 2017: I am so impressed with the care and service that I received from two recent visits to Sports Medicine and Athletic Performance. Dr. Seemant is an outstanding physician, so kind and caring. I am so happy that he is giving me …
In my experience, I’ve been treated like a worthless waste of time and contacting patient services does nothing. In fact, they ignore emails, requests for help, and in the end, the only person who suffers is you. Transfer elsewhere. No one …
DO NOT GO HERE. I went in college for treatment. I had to order my own CBCs because the nurses and doctor basically ignored my complaints, and they tried to let me go without testing me again for what I went in for (if I had left when they …
A lovely staff, however the waiting can be excruciating. I waited two hours to be allowed into the examination area, only to find out my appendix was on the verge of rupturing. When the pain became almost unbearable, I called for two …
I waited for almost an hour at the ER. A nurse called me in to get my information and sent me back to the waiting room. I decided to leave without getting service since I was told the wait would be even longer. I informed both the nurse and …
worst hospital ever they make you wait in waiting room more than 5 hours still not seeing any one
The people are very sweet but honestly, unless you’re not going to make it to another hospital, try another hospital…I’ve always been told it was a miracle I even survived that place and after what my grandmother went through, I agree. …
Incompetent staff including the physician who saw my loved one puking bile for over 12 hours and stated ‘he had more important patients to see’ and wouldn’t even give normal saline for his dehydration. DO NOT GO HERE for medical care. Signed, a Physician Assistant.
I just came home from CMC. I have to give a shout out to the staff on 4 north. Not only are they top notch…they are also the best team I have the pleasure to work with! Shout to Dr Hohn…thank you!! You are knowledgeable and relatable! CMC is lucky to have a such a great Dr!
The worst care. Plus now they don’t take United Healthcare/Oxford.Hope you don’t get sick and end up here.
Their billing office is criminally incompetent.
They inappropriately filed my son’s insurance claims, costing our family …
Fantastic patient-centric care. A great place to seek assistance.
Please don’t give a wretched review for trivial nonsense. Waiting? We’re in a …
Worst medical service ever. Waited for 4 hours after a laboratory accident contaminating my eyes with a chemical only to be told that there was no opthalmologist on site. Was billed more than 600 $ for nothing afterwards.
The US medical health care system is absolutely broken.
Went in with chest pain and my left arm feeling numb. They said my blood pressure was high and they would get me into a room really fast because of my condition. Two hours later, they were taking back a lady that had literally bumped her …
So far so good; we have had only positive support the few times we’ve needed the ER over 15 years; and recently
my husband has received excellent …
Hi mamas,
Just wanted to share an awesome experience I had with our health system here in Ithaca. 6 weeks ago I switched my primary care to Pine Point Medical and saw …
This week it took from Monday to Friday for my surgeon’s office to get an ultrasound scheduled. And it will not happen for 13 days after I was told by the surgeon that I need one for a diagnosis to be made. Two issues. One is the M to F …
The medical care I received was adequate. However, the billing department here is the most hostile and inept I have ever encountered, and their self-service system for the hospital itself and the associated services is byzantine beyond …
Precious and wonderful work environment! Top notch care and talented staff is what makes this place amazing!
Horrible treatment in the Emergency center. Genuinely ran out the doors, they clearly don’t care for their emergency room patients at all. I asked multiple times for help and was shrugged off even when I was in tears. Go somewhere else if you’re 18-25.
If you have a choice, do not go here. Unfortunately, we had a life threatening situation, we were in the ER for 7 hours waiting for tests, results, and admittance. That would potentially be acceptable/understandable, but it has been 7 …
Got treated terribly there. Was in sub waiting room and left by myself for 45 mins. Had blood drawn and the whole time i was waiting there- there was already a room waiting for me. Got in room and didnt see anyone for hour and a half. Had …
As a person with Crohn’s, I have been in this hospital many times in the almost 20 years I have lived here. The care from every single medical department has always been top notch. From Radiology to Infusion, from the baby ward to the …
This is about my experience with them for 2 years ago when my baby was born there. Absolute perfect midwives and excellent delivery experience but then things got changed. No support from nurses at all, we were left alone all on our own …
Zero star if I could. Do not go there. My 2 years old daughter was in pain, so we went to ER. We waited for three hours at the ER. A nurse got our information and vital and sent us back to the waiting room. She said it takes even more …
Horrible behavior by administration, but the doctor was great. I was charged for things that never happened and services not delivered due to mistakes by them and there is no possibility to get in touch with them from abroad. By far the worst medical center I ever interacted with from this pov.
I came in with a friend who severely cut his hand. His wound was VERY serious and the hospital staff did not attend to him until well over 4 hours of us being there. The entire time he was bleeding and at one point he began to start shaking …
Been here since Wednesday at 6 pm and still here at 921 am Thursday morning with no diagnosis. DO NOT come for mental health. The staff is very rude uncaring. No compassion whatsoever. This room we are in has no call button no blankets so …
I had surgery for a bilateral inguinal hernia repair with Dr. Ripich on April 12. I couldn’t have been more happy with how I was treated. Everyone was extremely friendly, and helpful. I went in a bit nervous, but my nurse, Mihaela, had …
I really wish I had found these online reviews before going there. Like most everybody else, I waited over 4 hours with no updates along the way. 5 other folks around me were in the same boat. When the doctor finally saw me, he read my …
Dangerously negligent staff. For your safety go anywhere else if possible.
I got physically assaulted by one of their nurses after a surgery. I was having …
This by far is the worst hospital that I ever had to deal with. They kept my daughter in the emergency waiting room with a concussion for 6 hours!!! If it hadn’t been for me who kept calling the er . I live 1300 miles away. She’d still be …
I got an MRI with contrast and nerve conduction studies on two separate occasions recently. I was so impressed with Shannon in imaging and Buffy and Dr. Gaffney in neurology. Everyone took the time to explain what was happening before it …
Smooth admission process for my Mom’s surgery today 😉thank you …
Went in because me and my one year old randomly got a bad cold, really bad that she would cry & was throwing up plus a fever. Nurse said it would be a few minutes to get a room. No one was in the waiting area. A few minutes turn into 6 …
I hope this message finds it’s way to those that took such great care of me during my surgery. The admin staff, nurses, doctors, anesthesiologist, and neurosurgeon were absolutely amazing. …
everything went great til it was time to leave. my nurse said it would b about a hour til the cab could get to me after a hour had passed I asked about my cab & it still hadn’t been ordered. when I left to come to the hospital I was in such …
I have been at this Hospital twice in the last 3 weeks. The first experience was when I was being admitted for knee surgery on March 22, 2022. The process was pretty easy going though all the registration. The operating room staff was …
Terrible restaurant. The barium swallow was tasteless, and I had to schedule out a reservation a full month in advance for their radioactive oatmeal special. Apart from the food in the imaging department, the experience was great. COVID …
Amazing staff and healing environment. I was treated for an emergency surgery and, compared to the many other hospitals I’ve experienced, I was able to recover in beautiful, quiet surroundings. the doctors and nursing staff took care of me …
Communism! This is the o Ly way to describe this place. 6 people are sitting in front and look busy but not doing anything. Registration takes forever – they are sooooo busy. A joke. And the CEO of this place just doesn’t care. They have a monopoly in Ithaca. This would have never worked in Nyc.
Wasted 3 and a half hours of my life waiting in the ER. Tests were finished but no follow up. Left with out being seen as i couldn’t wait any more. Now I am unable to find any one to consult me on the tests. Complete waste of my time and money!!
The wait time is horrible you have to know the times to come in. If you have anything to do at any point in the day your minds we’ll reschedule. My daughter complained of head pain and body aches (head pain on level 8) I was told It would …
Took my partner in for a suicide attempt and that did nothing. Literally told me I should have brought him in sooner and because I didn’t they weren’t going to hospitalize him. Even with visible self harm marks and the desire to get serious …
My wife is currently sitting in the waiting room. She has been here for 10 hours. She has an underlying heart condition, and came in complaining about chest pain, headache and shortness of breath. She initially got her vitals taken, blood …
My son went in to the ER and was in a lot of discomfort/pain… he waited over 4 1/2 hours and still hadn’t been seen.. they took his vitals and complaint and sent him to the waiting room where he’s been , like I said for over 4 1/2 hours …
The wait in the waiting room is ridiculous. Once you get a room it takes like an hour just for someone to come in to see you and not only that but I’m in a lot of pain and I haven’t been sleeping and I know somethings wrong but all they do …
My recent visit for a pain relief procedure was a completely professional process. The checking took only a couple of minutes and I was seen immediately at my clinic. All of my questions/concerns were addressed to my satisfaction and I felt completely at ease with the entire visit. I highly recommend the Cayuga Pain Management team!
We were there last night (11/14 – 15th) and this morning. I was with my better half who was told to go to the ER because she had numbness in her face… She got there at 5PM and was not discharged until 1:14 AM the following day… It took …
Went to the ER and they dismissed some of my symptoms (kind of understandably), went back in later that week and the ER staff were great and there for me to comfort and checked in when they didn’t have to, breaking the news to me they were …
I know all hospitals have their flaws but this HOSPITAL is absolutely horrible! If you don’t care about people, why exist? Treat your patients the way you would want your loved ones to be treated. …