Center for Sight-Fall River-508-730-2020-Boston Massachusetts South Coast-eye exams, cataract surgery, LASIK, diabetic retinopathy, macular degeneration, glaucoma, laser eye … See more
Very rude front desk. I left. If doctors cannot provide polite, professional admin service I have no time for them. I expect polite, supportive service from MDs.
Expect to wait. They do not value patients’ time. No explanation for long waiting times. I guess we’re just cattle. Finally got tired of waiting and just got up and left. Doctors however seem good when and if you get to see them. You just might need the patience of Job.
Do yourself a favor go anywhere else. As I write this post yet I sit here again in the waiting room for over two hours and still not even in my room still waiting like always, 2 hours every time! This is honestly the last time I am done. Seriously people unless you have a lot of time to kill, go anywhere else!!
They just do the safety glasses with wrong prescription and they want me to belive its because the Fram for safety glasses is different shap from regular which I understand but I know my eyes ..they told me to go back to my doctor and …
They are really good at what they do. No complaints anymore. They had a doctor that didn’t last long and I had a bad experience with him but their current doctors are all very nice and friendly.
This is a fantastic practice. Dr. Lopes is a thorough and caring optometrist. My prescriptions are so accurate. The staff in the optical is great. The variety of frame options is expansive.
Rudest receptionist I have ever encountered! She answered the phone with an attitude, would not listen when I said thier information was wrong and i had been there within the last year and would not give me my last prescription information. …
My husband as well as myself have had excellent care, from reception to the Dr’s themselves. Dr Hofelt did my husband’s cataract surgery, both eyes a few months apart with great success. My doctor is …
I have been a patient here for many years. The physicians are excellent but the office seems to be poorly run. Whenever I have an appointment it is a wait of 3 hours before being seen. Unacceptable!
I had a surgical appointment with Dr. Hofeldt. Very comfortable surroundings. Easy going first meet and greet. The day of surgery, I’m human, I and a bit nervous. Walk into the surgical room and felt right at home. The nerves never …
The optical department has an amazing staff and a fabulous selection of glasses for men and women. They are very knowledgeable and can help you pick the best frame for your face and personality! Highly recommend stopping by and seeing all of the latest styles and trends. Fanatastic!
Tried calling to schedule an eye exam and all I get is the answering service. Left my info on recorded message and also used the online link to set one up it’s been over two weeks and haven’t got a response from anyone.
Nota good experience. Dr. Kelly appears to be effective and quite efficient and second opinions have concurred precisely with his findings however, the staff obviously should find work more suited to their desires. I have been issued the …
Worst customer service EVER! They have been giving me the run around for my contact prescription for 9 months. I went there had the vision test done and ever since then they WILL NOT give me my prescription, even way before covid this has …
I’m a diabetic who is experiencing a change in vision. I was 12 minutes late for my appointment as a result of traffic. I attempted to check in and the receptionist disappeared for over 5 minutes and told me that the have a 10 minute late policy and they would have to reschedule my appointment. Absolutely ridiculous!
I have been going to Center For Sight for 3yrs now.. And this last visit I had the pleasure of meeting Sue Doyle. And I have to say I was very satisfied with my visit.. Sue is very attentive to her clients needs, she makes you feel very …
I have never experienced such rude employees and horrible service to customers. every doctor i’ve ever seen there has belittled me and ignored any concerns I’ve had about my contacts and glasses. the glasses they gave me are the wrong …
I’ve been to so many different eye doctors in the past; ever since I was about 5 years old. And center for sight has to be the worst yet. On the new patent paperwork it was stated that for a training and fitting for contacts with a new …
Great & awesome place for customers/ patients. However,
They hired me & 8 days short of a month told me I was “great. But too ambitious and motivated to work here. It wasn’t gonna work out..” because they think ” I …
The staff at Center For Sight are awesome, a special shout out to Dee Dee who took my order and took extra assurance for a speedy delivery. My new Nautica Glasses were delivered in less than a week. I am now making sure they take care of all my Optical needs! I highly recommend them.
I visited the optical to pick up a glasses that I ordered while we was there I remember that I had a credit of $200 but they don’t have the glasses And the designers I was looking for then I request my refund and the employee was irritated …
I like the doctor we see there, but the office staff and the optical shop are awful. I’ve been sitting in the waiting area for about a half hour now, and I am probably going to have to leave without my daughter’s contacts because there is …
Went for a routine visit they dilated my eyes thats about it nothing new was charged a copay because they listed that they did something medical, call my insurance which told them to resubmit the bill and remove the medical as a reason and they would cover it all they refused, I do not recommend this place
I can’t thank Susan enough at Center for Sight for her patience and outstanding customer service. Susan went above and beyond with assisting me. I had been trying for close to 1 year to get my transitional lenses at Lens Crafters.(imagine …
4/2/2019
I went to Center for Sight for my annual exam and Dr.Covello did my examination and was very thorough checking me for Glaucoma and he even measured the …
I’ve visited about two weeks ago for a new set of glasses. I ordered driving glasses and ended up getting reading glasses. When I sat down with Lisa ,I immediately noticed that they were readers instead of driving glasses. Lisa was very …
I had a wonderful optometrist in Swansea but I needed to have my cataracts done and was sent here. And I will say they did a good job on the surgery. …
I’ve been using Center for Sight for almost 20 years for my yearly ophthalmology visit and have been thoroughly pleased.
This year I decided to get my glasses here after my doctor visit. DeeDee took …
The staff in the optical shop is fantastic. They are all seasoned professionals and they really care about helping you pick out glasses that look great and are right for you. I have been a patient here for many years and the selection is …
Was 10 minutes late because of an accident and was reprimanded by the girl at the desk. I have watched multiple HGTV shows waiting to go in during past appointments. Staff was very rude when I went in. No manners. Unacceptable behavior by the staff. After the many decades as a patient there I left and will not be back.
My elderly father had 2 appointments there, 1st time was there 2 hours, 2nd time asked how long. told 1 hour. Was there 21/2 hours! Was told “no problems”. Will not return.
Wonderful staff! The technician who did my testing was friendly. I love my ophthalmologist and all the optometrists here. There is a beautiful optical shop attached but make an appt. with them when you make your doctor appt because they can be busy.
Waited way too long to see the doctor, shuffled around to different rooms! He said I could have glaucoma, but he’d have to recheck it in 6 months! Said that I didn’t need new glasses prescription, even though I have difficulty seeing! Not …
This place is ridiculous!!! My husband’s appointment was for 3:20, it is now 5:20 ,and he is still being seen. Unacceptable if you ask me. I told the receptionist that if we are late 15 minutes, they want to reschedule our appointment, what about the amount of time we wait to be seen
Absolutely do not recommend going here. I came for a check up and to update my prescription for my glasses and wanted a prescription for contacts, just a prescription on paper so I can buy some online. The doctor said they give me a few for …
The optical department technicians are the best in the business. Above and beyond effort to make people happy. I know this first hand. So patient and caring, I won’t go anywhere else.
Sorry for the long post but it’s worth the read before making an appt at this office. I had cataract surgery performed by 2 different doctors at Center for Sight. I ended up with 4 retinal tears which I had to go to Mass Eye and Ear on an …
Excellent care.
Answering service is awful. Very rude.
Service is terrible, wait time I rediculious . Appt for 3:00 2 hour wait.
Friendly staff, no hassle, in and out. The staff went out of their way to fit me in on short notice.
Great place have even brought my children and had terrific experiences
Very nice people.. Dee Dee was great she made my day.
Didi(Dawn) was amazing. Great suggestions, and explained everything clearly when picking out eye glasses.
Been a patient with Center for Sight for years and would never consider changing to somewhere else. Great staff and top notch doctors.
Center was wonderful when first opened but have slipped steadily to point that I will be looking for someone else.
Professional and courteous. Just the right kind of people you want to fit your glasses so that you walk out feeling wonderful. Great job, Dee Dee!
Very rude front desk. I left. If doctors cannot provide polite, professional admin service I have no time for them. I expect polite, supportive service from MDs.
I love the Center For Sight optical dept. Lori, Lisa and Dee Dee are great. They have the best customer service I have ever had!
My review is for Dr. Corvello
I’ve always had a pleasant experience at this office up until my last visit and …
Expect to wait. They do not value patients’ time. No explanation for long waiting times. I guess we’re just cattle. Finally got tired of waiting and just got up and left. Doctors however seem good when and if you get to see them. You just might need the patience of Job.
Do yourself a favor go anywhere else. As I write this post yet I sit here again in the waiting room for over two hours and still not even in my room still waiting like always, 2 hours every time! This is honestly the last time I am done. Seriously people unless you have a lot of time to kill, go anywhere else!!
They just do the safety glasses with wrong prescription and they want me to belive its because the Fram for safety glasses is different shap from regular which I understand but I know my eyes ..they told me to go back to my doctor and …
They are really good at what they do. No complaints anymore. They had a doctor that didn’t last long and I had a bad experience with him but their current doctors are all very nice and friendly.
Nice staff .very polite people. Beautiful and clean place..
This is a fantastic practice. Dr. Lopes is a thorough and caring optometrist. My prescriptions are so accurate. The staff in the optical is great. The variety of frame options is expansive.
Rudest receptionist I have ever encountered! She answered the phone with an attitude, would not listen when I said thier information was wrong and i had been there within the last year and would not give me my last prescription information. …
My husband as well as myself have had excellent care, from reception to the Dr’s themselves. Dr Hofelt did my husband’s cataract surgery, both eyes a few months apart with great success. My doctor is …
I have been a patient here for many years. The physicians are excellent but the office seems to be poorly run. Whenever I have an appointment it is a wait of 3 hours before being seen. Unacceptable!
I had a surgical appointment with Dr. Hofeldt. Very comfortable surroundings. Easy going first meet and greet. The day of surgery, I’m human, I and a bit nervous. Walk into the surgical room and felt right at home. The nerves never …
The optical department has an amazing staff and a fabulous selection of glasses for men and women. They are very knowledgeable and can help you pick the best frame for your face and personality! Highly recommend stopping by and seeing all of the latest styles and trends. Fanatastic!
Tried calling to schedule an eye exam and all I get is the answering service. Left my info on recorded message and also used the online link to set one up it’s been over two weeks and haven’t got a response from anyone.
Nota good experience. Dr. Kelly appears to be effective and quite efficient and second opinions have concurred precisely with his findings however, the staff obviously should find work more suited to their desires. I have been issued the …
Worst customer service EVER! They have been giving me the run around for my contact prescription for 9 months. I went there had the vision test done and ever since then they WILL NOT give me my prescription, even way before covid this has …
I’m a diabetic who is experiencing a change in vision. I was 12 minutes late for my appointment as a result of traffic. I attempted to check in and the receptionist disappeared for over 5 minutes and told me that the have a 10 minute late policy and they would have to reschedule my appointment. Absolutely ridiculous!
I have been going to Center For Sight for 3yrs now.. And this last visit I had the pleasure of meeting Sue Doyle. And I have to say I was very satisfied with my visit.. Sue is very attentive to her clients needs, she makes you feel very …
I have never experienced such rude employees and horrible service to customers. every doctor i’ve ever seen there has belittled me and ignored any concerns I’ve had about my contacts and glasses. the glasses they gave me are the wrong …
I’ve been to so many different eye doctors in the past; ever since I was about 5 years old. And center for sight has to be the worst yet. On the new patent paperwork it was stated that for a training and fitting for contacts with a new …
Great & awesome place for customers/ patients. However,
They hired me & 8 days short of a month told me I was “great. But too ambitious and motivated to work here. It wasn’t gonna work out..” because they think ” I …
The staff at Center For Sight are awesome, a special shout out to Dee Dee who took my order and took extra assurance for a speedy delivery. My new Nautica Glasses were delivered in less than a week. I am now making sure they take care of all my Optical needs! I highly recommend them.
I visited the optical to pick up a glasses that I ordered while we was there I remember that I had a credit of $200 but they don’t have the glasses And the designers I was looking for then I request my refund and the employee was irritated …
I like the doctor we see there, but the office staff and the optical shop are awful. I’ve been sitting in the waiting area for about a half hour now, and I am probably going to have to leave without my daughter’s contacts because there is …
Went for a routine visit they dilated my eyes thats about it nothing new was charged a copay because they listed that they did something medical, call my insurance which told them to resubmit the bill and remove the medical as a reason and they would cover it all they refused, I do not recommend this place
I can’t thank Susan enough at Center for Sight for her patience and outstanding customer service. Susan went above and beyond with assisting me. I had been trying for close to 1 year to get my transitional lenses at Lens Crafters.(imagine …
4/2/2019
I went to Center for Sight for my annual exam and Dr.Covello did my examination and was very thorough checking me for Glaucoma and he even measured the …
I’ve visited about two weeks ago for a new set of glasses. I ordered driving glasses and ended up getting reading glasses. When I sat down with Lisa ,I immediately noticed that they were readers instead of driving glasses. Lisa was very …
I had a wonderful optometrist in Swansea but I needed to have my cataracts done and was sent here. And I will say they did a good job on the surgery. …
I’ve been using Center for Sight for almost 20 years for my yearly ophthalmology visit and have been thoroughly pleased.
This year I decided to get my glasses here after my doctor visit. DeeDee took …
The staff in the optical shop is fantastic. They are all seasoned professionals and they really care about helping you pick out glasses that look great and are right for you. I have been a patient here for many years and the selection is …
Was 10 minutes late because of an accident and was reprimanded by the girl at the desk. I have watched multiple HGTV shows waiting to go in during past appointments. Staff was very rude when I went in. No manners. Unacceptable behavior by the staff. After the many decades as a patient there I left and will not be back.
My elderly father had 2 appointments there, 1st time was there 2 hours, 2nd time asked how long. told 1 hour. Was there 21/2 hours! Was told “no problems”. Will not return.
Wonderful staff! The technician who did my testing was friendly. I love my ophthalmologist and all the optometrists here. There is a beautiful optical shop attached but make an appt. with them when you make your doctor appt because they can be busy.
Waited way too long to see the doctor, shuffled around to different rooms! He said I could have glaucoma, but he’d have to recheck it in 6 months! Said that I didn’t need new glasses prescription, even though I have difficulty seeing! Not …
Optical dept is great. Good doctors. Desk service and billing mistakes, awful. They are good at screwing you with fraudulent charges.
This place is ridiculous!!! My husband’s appointment was for 3:20, it is now 5:20 ,and he is still being seen. Unacceptable if you ask me. I told the receptionist that if we are late 15 minutes, they want to reschedule our appointment, what about the amount of time we wait to be seen
Absolutely do not recommend going here. I came for a check up and to update my prescription for my glasses and wanted a prescription for contacts, just a prescription on paper so I can buy some online. The doctor said they give me a few for …
The optical department technicians are the best in the business. Above and beyond effort to make people happy. I know this first hand. So patient and caring, I won’t go anywhere else.
Sorry for the long post but it’s worth the read before making an appt at this office. I had cataract surgery performed by 2 different doctors at Center for Sight. I ended up with 4 retinal tears which I had to go to Mass Eye and Ear on an …