Centerpoint Medical Center

Centerpoint Medical Center

Centerpoint Medical Center Contact Details

Centerpoint Medical Center Reviews ( 250 )

  1. If a negative star review were an option, I’d choose it!! Almost lost my leg because of this hospital. With a huge gash in my leg i came into the ER where a female nurse washed it and attempted to numb the area all while she was vomitting …

  2. I was met at the door on a very busy early Friday morning by a worker who did the COVID questions, gave me a sticker to show I’ve been approached, told me where to sit and wait for outpatient service to coordinate my care. Outpatient came …

  3. Had a breast biopsy done. Registration was fast and amazing. Check in was pretty good, not a long wait at all. The nurse and doctor I had was top notch. I wish I could remember their names because I cannot say enough good about them. They calmed my nerves during the procedure. Overall a great job done all around.

  4. I took my husband to the ER yesterday. I understand that we’re in the middle of a pandemic and the staff can only do what they can do. The nursing and support staff were wonderful. The ER doctor was attentive, thorough and most importantly, …

  5. Best experience ever!! I had an awesome nurse Bev…i cant thank her enough for all her great care and keeping me calm. Also drs were wonderful, nice and funny!! Having another procedure soon and look forward to coming back to centerpoint. Thanks to everyone❤❤❤

  6. Sarah Cannon Cancer Center is so well run and the staff is so caring. Everyone from the receptionist to the nurse to the nurse practitioner were kind and efficient. My concerns were taken seriously and follow up was prescribed. I was totally satisfied.

  7. I Will Never Go To This Hospital Again! I was not happy with the care I was receiving so I packed up and tried to leave. In my opinion , approximately 20 Centerpoint Employees a nd 6 Centerpoin tSecurity Guardsere engaging in false …

  8. Avoid if you can. Very poor communication between patient and doctors. Several of the nurses I tried to talk too just don’t care and complain about having to complete their reports or have too many patients. Someone on 2nd floor ICU stole …

  9. I really have no complaints about the medical, and personal care I receive from Centerpoint. I have been seen in a number of Departments on the ground floor all the way up to and in the Hospital Rooms. I have been to Pulmonary, Physical …

  10. I stayed 3 days in March of 2020 in the Birthing center to have my daughter. I have never been so humiliated. My newborn daughter and I were secretly drug tested. (Obviously came out negative. I just had a baby) I found out after I found a …

  11. I have been to a few different hospitals, but I have never felt so comfortable and safe as I was during my procedure. The first nurse I encountered (Patty was her name, I believe) was the most amazing nurse ever. For future procedures, if …

  12. I was very disappointed that I was seen by a “doctor” who never stepped foot in the room. A Nurse Practitioner did, but quick in and quick out. Just not impressed with the Emergency Room visit at all. I know better now and will take the …

  13. I had the 5 star treatment from my Doctors , Nurses , Therapy, and Raspatory at Centerpoint Hospital. I could not of asked for a better team to get me though such a scary and horrible illness. From the moment I was checked in and my …

  14. My three nurses on the third floor Ashley, Althera & Missy were outstanding! They were kind caring and right there if I needed them! I could not have asked for better care and would say that if you have any of these rock stars you are golden!! This also includes Dr Nosti who was my surgeon!!

  15. Mom was taken by ambulance to ER. Just like many many others she was put in a hallway where there was non stop traffic by nurses station. Then the couldn’t bother with making sure she had her medication she needs NOT to go into diabetic …

  16. There was 2 people ahead of me at the ER. It took 2 1/2 hours to be seen. One doctor on staff and they wanted me to wait another hour or more to get treatment. People coughing every where. They said they had a room but us was a bed on …

  17. We started our cancer journey on April 13, 2017. ENT Dr. Walls found/removed the tumor. We were introduced to Dr. Shaeffer & Dr. Karim at Sarah Cannon. From the time we walked through the doors we’ve been blessed. The entire staff are …

  18. Went in for a laceration and took a few hours to be seen due to people walking in with covid…. they didn’t spray or wipe chairs of where the covid people were. Many confirmed people just walking about within waiting rooms before being …

  19. Professionalism of the staff is top shelf, I was very happy with the atmosphere and the caring nature I received from the Nurses, Doctors and others during my visit.

  20. Other than needing to wear a mask the whole time in Centerpoint Medical Center the visit was easy in and out. I had an appointment with Midwest Cardiology and did not have to wait long to see the doctor and the visit went smoothly.

  21. Went through the er. Didn’t get a room. Was in the hallway the entire time. Waited for 5 hours with not being told anything. They did tests and didn’t tell me anything until they were checking me out to leave and then I was told that they think I past a kidney stone. That’s all I was told about all the tests.

  22. The best one I’ve been too, but far from great. Don’t forget your order papers. They can’t look at your phone if you forgot them and only have a photo. Apparently pre registering online does not send them either. My doctor had to FAX the …

  23. We highly recommend Centerpoint Medical Center. Everyone there-doctors and nurses, clerical staff, etc are very friendly and went above and beyond to make our experience great. They always greeted us with a smile. We are very pleased with …

  24. I wrote a review already from when I went to the ER on July 24th and what a horrible experience I had. Soon after I received a call from a Sophie Johnson who said she was from the hospital and wanted to discuss my review. I called her …

  25. I was given a chair in the hall way they did one ex ray and the doctor forgot to give me the results for hours so we had to ask for them. And they are charging me $1000 with my insurance.nkch and SAIT Luke’s charged a tenth of that and the doctors and nurses are actually competent

  26. I have nothing negative to say about my stay at Centerpoint. Everyone one was very nice and attentive. Doctors and nurses took time to explain everything and were truly concerned about my well-being.

  27. More than knowledgeable health care, my healing experience as a patient was reinforced through compassion and empathy. The doctors and nurses are top notch and always took time to answer my questions and put me at ease.

  28. I took my wife Michelle to the emergency room at around 2 am. She was seen almost immediately. That was the only positive of our experience. We were in the emergency room for 14 hours waiting for a room. The nurses and Doctors …

  29. I felt that the staff was very patient and personable. They did a good job of explaining things and making me feel confident and comfortable. The only negative I would give is that there seem to be several times where it took them too long to come back with Tylenol or pillow or blanket. But, overall, no complaints.

  30. They did the wrong blood test on me. I had written orders for BRCA gene mutation test and they took my orders and did the wrong test now I have to go back to my primary to get another order so I can find somewhere to do the correct test.

  31. I have been calling trying to get information on my uncle(who is disabled, and who’s legal guardian is my father). They told me he was not there, at least not under his name. That was not the case turns out he was there and they did not …

  32. I didn’t like or enjoy my experience with Center Point Hospital, first of all I was treated like a piece of meat RN no bedside manner at all. If a person is sick it’s really hard to stay focused. They were giving me orders like it was a …

  33. I had to go there for a emergency months ago and when I walked in crying, holding my belly people at the desk refused to acknowledge me (talking and laughing with fellow coworkers) intel I said something. They left me to wait after taking …

  34. Avoid this hospital if possible. The nurses were nice. A case manager was giggling while I asked serious questions and she kept telling me she was new and could not answer any questions, just giggle. Very unprofessional. The floor managers …

  35. The wound care center was fantastic. Quickly took care of my needs. The doctor and staff were so caring and friendly. However, my intake nurse was a little too nosy and quite bossy.

  36. I was admitted to the hospital thru the ER. I have nothing but great things to say about your amazing staff. The caring care they all gave made my unexpected stay from extremely painful Divierticus ( first ever attack) so much easier. …

  37. What a terrible experience Centerpoint. Going to the hospital in an ambulance after a 4 car pile up major car accident is already traumatic. And when some of the nursing and registration staff are incredibly rude and nasty to children, it …

  38. Scheduled a normal checkup online for a few days out without any issues. When I go in to do it, they tell me my appointment was cancelled. I received no notice through email or phone, though they claim to have called me. They also refused …

  39. My mother was left lying in the ER hallway all day waiting on instructions from the floors where to take her. The ER nurse seemed preoccupied and really did not feel any sense of urgency to figure out next steps. We were never really …

  40. They made me wait for hours then when I complained of shortness of breath and stepped outside they took another patient back without calling my name I know this cause my daughter was waiting for them to call my name and she was sitting next …

  41. Worst corporate hospital I’ve ever been to. Terrible greeting at the front. Very small waiting room. We were attempting to have my 3 year old daughter seen. She was upset. The “greeter” had the nerve to tell us to wait outside because she …

  42. Disappointed the website said a 6 min wait…got there and spent the entire time in a hallway waiting…saw a Nurse PA but never saw a Doctor. I was there for almost 6 hours sitting in a hallway with other people.

  43. From the moment I arrived to the emergency room till the day I was released from the hospital I would say that the service and care I received was wonderful. Everything was so streamlined in the process and that helped make my recovery …

  44. The labor and delivery and postpartum experience here was awesome. Each of the nurses felt like they really cared about me and my baby. I could tell they love their jobs and care about moms and babies.

  45. 4.5 hours in the ER I am okay with when dealing with all this Covid. But I was put in a hallway not 6 ft apart from people, and never once actually examined. I was asked questions by a Nurse Practitioner(no ER should use!!!) asked what I …

  46. I have to honestly say that I had a great stay at Centerpoint. I was there for 6 days and every day I met nothing but nice people from all levels of staff. I arrived at the hospital late at night in a tremendous amount of pain. The ER staff …

  47. I went to Centerpoint Medical Center ER recently due to abdominal pain. Three hours after tests were completed I was taken in for emergency surgery. I spent a couple days in the hospital after the surgery. …

  48. This visit was for my 98 yo mother in the ER. ER was full and she was in the hallway, not a room. Considering how busy they were, the care was a good as it could be. Everyone was pleasant and they took good care of mom. 5-1/2 hours was her visit time.

  49. Bad, they treat you bad there, had shingles they never looked at me, said I had sprang spine. Not once but twice. Won’t go back, even I got hurt in front of this place. A bad hospital.

  50. I received the best care I have ever received during a hospitalization. Everyone was kind, caring, patient, and definitely set the bar high. Thank you for the individualized care, the compassion, and most of all the tenacity it takes to be …

  51. I was hurried in and shipped to a horrible place research psychiatrist center there was no help there. The nurses sat on their buts and didn’t even converse with the patients. All they said is here is your meds and it’s time for group. No empathy or compassion

  52. I had a seizure at work where I lost consciousness and woke up in the ER at center point. The nurse Sam took care of me in the ER and was very kind and attentive. When I was moved to the 7th floor the nurse charge Michelle and Haley and the …

  53. I did the online check in for my out patient procedure… it facilitated a much quicker process. The volunteer at the admissions desk worked so well with The employee and that helped everything move faster.the technician that did my …

  54. The only problem I have is when one of my doctors orders a procedure I will wait over a week without a call. I will then call scheduling to get an the appointment set up. Or U have been told it has been set up but I was not notified. …

  55. I had an outpatient procedure recently. I had wonderful care from Earl in pre- and post-surgery, as well as the entire operating and recovery room staff! Everyone made sure everything was well explained and that I was comfortable before discharge.

  56. The nursing staff was excellent, I only spent one night there, but all the nurses from check in to surgery prep, to surgery, and the one that took care of me over night were excellent

  57. My son hung himself in a tree last week, when rescue workers got to him, he had been dead atleast 20 minutes but probably longer. They still brought him back, and kept him alive until they could get him to Centerpoint. Being such a high …

  58. (Edit of original post) I had Center Point reach out to me a few hours later and was really impressed with how much they wanted to make the visit better for us next time. Original 1 star moving to 4 star now. Took my 7 …

  59. The only nurse who showed his knowledge and nursing skills properly was WYATT! He as efficient and always checked for changes in my meds IVs and care! The other nurses did not! …

  60. Was there in the ER w my two year old daughter- waited an hour and 30 min to 2 hours just for them to bring us back to a room and check her for LESS than TWO minutes said she had pink eye. This week my daughter was in the ER i had to …

  61. The scheduler I spoke to on the phone sent me to the wrong place. I was told these people were out of state and didn’t always know where to send patients. …

  62. I have nothing but good things to say. Was here for lumbar spinal fusion. Every person was fantastic. Friendly and caring. I could not have wished for a better team of professionals. I felt safe, in good hands and truly cared for. Hospital …

  63. I received a nose swab in the ER(on a wed)to check for Covid and it was negative. I was discharged on a Friday and I woke up and felt terrible on Saturday, I took a covid test and it was positive! Someone from Centerpoint gave me covid.
    Also, noone even offered to change my bed during my stay!

  64. The wonderful people at Centerpoint made this difficult time better by keeping me comfortable and cheering me up. One stormy night the electricity went out and the stand-by generator had to take over. The staff quickly went around making …

  65. I came in for a surgery recently and was obviously nervous, my nurse Paige was absolutely wonderful. She was reassuring, kind and very helpful. I don’t write reviews for things, but she really made a difference in my experience. Thank you Paige!

  66. The ICU care was spectacular. They have great nurses. When transferred out the nurses in the new area were short on help and the care suffered from lack of people. The nurses attempted to provide good care but at times were unable. All in all a good facility with good people.

  67. The Nurses and Staff did an amazing job while I was in their care for heart issues. The nurses were very attentive to my requests and needs when necessary. The Doctors were very focused on my case and were very willing to answer any and all …

  68. Took my sister to the hospital for her finger got there at 500pm and waited for a hour before got called to the waiting room. Still here waiting for her to be seen none of the nurses have checked on her to make sure she is okay or nothing

  69. Yes I went to the ER I was seen pretty quickly but I was stuck in the ER next to the desk from 1 pm until 3 pm the next day before I was moved into an ER room.The nursing staff was great,but I was admitted for nausea and vomiting they never …

  70. I was seen very quickly, but the staff were unable to alleviate any of the symptoms or pain that I experienced. I was stuck twice to start an IV and had to have ultrasound guidance to finally find my vein. No one asked for a specialist or …

  71. My experience was excellent. I arrived with a great deal of anxiety over getting the procedure done. Every caregiver was very professional and caring. Felt they were very competent and that I was in good hands. Anxiety was completely gone by the time I left. Have never had a bad experience at Centerpoint and this was no exception.

  72. I was in for a car accident which resulted in a fractured sternum, a burn on my right wrist from my airbag and abrasions on my left forearm. Overall care at Centerpoint was good except that I had to ask for a topical antibiotic to be …

  73. Wende, Madison and Tara were great. They were attentive and polite. The food was OKAY, nothing to shout about. They do make a great omelet. Meals should be served with a wet wipe to clean your hands after eating. Heating system in the …

  74. My mom, unfortunately has been admitted twice in the last year. I have to say, she got great care. The doctors were thorough. The nurses were attentive and kind and informative. One early morning scope/procedure, I wasn’t there at the …

  75. The stay was too long considering my tests showed negative results. One of my nurses didn’t use gloves as well as a tech. Michael and Aubrey. When I was released and signing papers I noticed my primary doctor was not listed. I told the lady …

  76. The nuses were very kind and helpful, I had my knee replaced they got me up right away ,I thought it would hurt alot but it didn’t. I would go there for anything in the future

  77. My grandmother recently went threw the ER and the nurses and doctor seem a little over worked. Attitudes were kinda rude and they stood around laughing and talking and on phones while we waited for hours. I use to love this hospital but I …

  78. Terrible place to go tried giving me steroids for a bacterial infection that was ravaging my stomach then they messed up the pharmacy location, then when I called center point to correct the change they refused hung up the phone on me three …

  79. From the moment I called for my appointment until I left it was the best! I was nervous about my testing and the tech, staff and physician were all unfailingly kind, prompt, knowledgeable and took time with me. It felt like they cared …

  80. My sister was flown to their ICU, as it was the closest ICU bed available, and the staff were very kind and caring. They kept our family updated and although they were very compassionate towards our situation, they didn’t sugar coat …

  81. Takes them 5+ hours to get to you in the emergency room when they are not busy. Not to mention I watched one of the nurses sit behind his desk watching football on his computer! Hell of a service there bud

  82. Went in to ER because my toddler was having trouble breathing at night due to Covid.
    There was only 1 person in the waiting room when we arrived, and they got sent …

  83. I am more than impressed with the patient care at The Cannon Center. From the front desk staff to the nurses the patient comfort is the most important!! The Doctors I have been working with are phenomenal.

  84. I was xrayed and got an mri and was turned loose after a car wreck. I couldn’t sit on the bench while I waited for my girlfriend to come get me from 5 hours away because a cop ran me off. …

  85. Yes, there were a few bureaucratic frustrations here and there, but overall everyone was indubitably professional. The care I received I felt was first rate. And the people providing it superb.

  86. I just left this hospital and was treated very poorly. The staff was unprofessional and very rude in the emergency department where they take you in the room to check your blood pressure and ask you what’s going on made me feel stupid for …

  87. Left my dad bleeding out of his head for 3 hours and didn’t offer any thing for him also didn’t look for us and signed up out saying we left. Staffs yelling at patients and not doing anything for us.

  88. Everyone was very nice and they all made you feel good about being there even though it is a hospital they made you feel like family..explain everything toyou well and soyouwould understand…very nice caring and they know there jobs …

  89. The best care! I went in and had my daughter on a Thursday and came back that Monday with some complications and the ER was so compassionate and caring! The UMKC students were ready to learn and willing to jump in to help and made me excited for the next generation of medical professionals!

  90. I waited a very long time to be seen and then even longer after the initial assessment. I also don’t feel like I received the care I needed, and my issues were not resolved. After my tests, I did not have the opportunity to meet with the doctor to discuss the results.

  91. I don’t understand that if someone is in severe pain and can barely sit… Why would you leave them in the hallway? I’ve been here several times. Once for myself and also for my son. Now there is another son who is currently there and still in pain and in hallway since 2:30 a.m. Hasn’t seen any doctor and still waiting on tests.

  92. I was there for a back MRI & I have a pace maker. I got my xray right off but I had to wait 3 hours for a company agent to srt my pace maker on safe need less to say i will NOT do that again at c point

  93. Spent 4.5 hours in ER with a severely fractured humerus, in extreme pain. No apparent triage. After checking in I was seated in waiting room and not checked on again until I was called in to treatment room.

  94. the staff in the ER are extremely rude and you wait very long times also theyWanted me to have blood drawn at a dirty table that had blood and other fluids dripped all over the table, chair and floor. I politely walked out.

  95. Staff was friendly and courteous. They got us in right away and and had our results the next day. Very thankful for the quick response. Delays could have been life threatening.

  96. Very kind however were unable to get the help needed, when continually brought up was placed on a hold and wasted my time. Went to ER for painful issue, was told to go to the front then back to the ER. disorganized unless you are dying.

  97. I was in the ER and two of the nurses were so rude. They made me feel like an inconvenience to them. Additionally, there was another patient calling for help, no one answered his calls. Finally I quietly said he had been persistent in …

  98. Professional staff, very helpful and kept me apprised of everything that was going on. I felt safe and the Dr. And Nurses kept me pain free. Friendly and kind ..

  99. Good hospital to go to if you want to die. Horrible people working the emergency area. Had a daughter-in-law go in at 2am bleeding and in Horrible pain from a hysterectomy 1 week prior, and after 8 hours sitting in a room, waiting to be seen by a doctor, and she finally gave up and walked out.

  100. Great service, but very busy. The speciality doctor’s wing has plenty of handicapped parking, and elevators. However, there are very long corridors to navigate. If you have trouble walking opt for a wheelchair.

  101. I had surgery at Centerpoint Medical Center on 6/6/22. Every staff member who cared for me treated me with the utmost kindness and professionalism. I highly recommend this facility!

  102. I had a very good experience at Centerpoint from registering in for my surgery to my departure.
    The doctors, nurses and technical staff were all accommodating and went beyond …

  103. Hospital staff was slow at responding to a patients needs. Allowed my husband to sit in pain for hours without any relief. The ER nurse Tammy was terrible, she didn’t have answers for any questions we asked. When we asked for help she would …

  104. My two experiences with Centerpoint Medical, Center was very positive, I was a bit nervous, and the staff was so amazing, Anna, was my nurse for my MRI heart test… Thank you Anna, you were the best, all the explaining you did about my procedure really helped.. thank you again..

  105. The absolute worst hospital in Kansas City! I wouldn’t bring anyone I love here. If you do bring a love one here make sure your prepared with end of life plan because this hospital and nurses will most likely let your loved one pass away. …

  106. The medical team at Centerpoint was outstanding. I was always in good hands from the beginning till the end. They worked well together as a team and made sure I was comfortable throughout my medical procedure. All things were more than good, they were amazing!

  107. I must say, the schedule for me was right on time! The procedure I had done and the RNs and Docs were very professional and answered my questions! You have to wonder if they were on drugs 😉…. Of course Not!! Thanks for making it a good experience. …

  108. This post is very difficult for me to post because I’ve had several procedures and surgeries at Centerpoint that the service was five star ⭐️. But there is always that one time and this was it. After I was checked in and on my way to pre—op …

  109. Came to Centerpoint ER and walked out the same way I walked in, in pain. I just spent I don’t know how much insurance money on an ER visit, plus $295 out of pocket to get a prescription for Naproxen, which I had stated wasn’t helping with …

  110. I am 73 yrs old and so sick I didn’t know what to expect. I waited about 15 min. before being taken to a room. The hallways were end to end occupied beds, they were so busy. …

  111. The direct care staff were amazing, caring, and competent. The surgeon, Dr. Krempec, is a leader in his field, and my mother-in-law received great care. The cafeteria/dietary service is tops! There would be five stars, except the whole …

  112. The nurses on 4th floor took very good care of my 87 yr old father. They were compassionate, knowledgeable, friendly & professional. God bless you & your caring hearts.

  113. The emergency room needs a lot of work. They told me that there weren’t any beds available for being admitted. I spent many hours setting in a chair while in pain. Then, they let me lay down on one of the emergency room gurneys. I got a …

  114. I came into the er with problems breathing and a fever I didn’t know what was wrong with me at the moment and I could not calm my breathing down I had got there around 7 and I didn’t leave till around 10-11 the entire time I was there I did …

  115. I received the best of care at the Emergency room during my visit. The staff are very caring, they showed compassion and exhibited professionalism in their dealings. I particularly appreciate the level of communication with me. Please keep up the good work.

  116. The entire staff from check-in to when I was dismissed were friendly and concerned that I receive my treatment quickly and professionally.
    They all smile and did everything they could to make sure Iwas comfortable.
    They answered all my questions and I felt as if I was important to them.

  117. The experience was ok but Centerpoint definitely lacks communication in all departments. I tried with 3 different people to pre register over the phone and that was a nightmare. Not sure if they spoke English very well and was never …

  118. I can truly say the staff on the 7th and 6th floors are just terrific. I spent more time on 6th floor so I got to know them better. All are outstanding but, Precious and Amanda W. are wonderful. Kudos to Centerpoint for having such a wonderful staff.

  119. the nurses that worked tonight were awful, and very rude to my girlfriend and the homeless women needed help. they wouldn’t even help her with what she needed and refuse to touch her and gagging , laughing when she left.

  120. No problems, it was fast and everyone was pleasant! I gave only 4 stars as I heard from my Dr office that they are not very good at sharing the results with your Dr.

  121. I had a great experience in the labor and delivery unit and my nurses was amazing and took good care of me and baby i would recommend center point as a good place to delivery and have a baby.

  122. It was a holiday weekend so I’m taking that into account but at least twice during shift change one nurse would be filling in the next one and provided incorrect information to them including medications I was on, whether or not I was under …

  123. They took such good care of me in the waiting room. Such attention to every detail. I appreciate it very much! And they were very good to me in the procedure itself.

  124. Appointment was scheduled and information given as to where to go and what time to be there was accurate. Check in was quick as much of it was done on-line. Technician was friendly and helpful. All in all, a pleasant experience.

  125. Very courteous, pleasant and professional. They always treat me with respect and take care of me with the treatment very well. I appreciate all of them. They are the best.

  126. Was seen right away, but staff not prepared for dealing with dementia patients and expected family to do most of the work if visiting. Tried to give a 2nd MRI when already done in ER. Tried to give an IV that was not for right room. …

  127. My last trip to your hospital was a very disappointment. You all did not care about my privacy by wanting me to lay on a gurney around the nurse station with other patients and their family, nurses, doctors, and emergency personal to here …

  128. I was cared for by the entire staff at Centerpoint Hospital at the end of October 2022. Starting with Midwest Heart and Vascular team, I was suffering from anxiety and Grief reaction a horrible point in my life. I don’t believe I could have …

  129. Very disappointed in one particular nurse in the ER that we later found out was Agency nurse, let my dad lay there for 12 hours with no Tylenol for a high fever or give other meds that is vital to his everyday body, she disregarded my …

  130. I have always gone to another hospital but this time I went here. Every single person that I came in contact with were so kind, so professional and I felt so safe. They showed so much concern and cared about me. I knew no matter what, I was …

  131. If I could give less I would. They misdiagnosed me and sent me home still suffering from acute blood loss. Told me that I had non cancerous tumors but after getting a second opinion found out I actually had stage 3 cervical cancer.!! …

  132. In 2022 I’ve had the misfortune of having 3 medical procedures in three different hospitals. St. Mary’s, St Lukes, and Centerpoint. By far I feel that Centerpoint is the better hospital. The facilities are clean, up to date, and provide the best overall patient care. I will not go elsewhere for my medical care.

  133. This was my first time being in and staying at your hospital. Every one was great did not meet one person that didn’t like there job .They really care about there people. The hospital was very clean. I will come back to your hospital if I …

  134. My time for a CT was brief. I had what seemed to be a nice tech that did the procedure but there seemed to be a lack of personal contact, empathy & compassion. Other than that it was great!!

  135. I was treated very well after major surgery. Staff was great. Not a five because my back was hurting so bad from the bed and the chair. Didn’t get better until I got home.

  136. From the moment of my breast cancer diagnosis, the staff at Centerpoint Medical Center has been amazing! Throughout all of my testing, surgery, recovery and radiation treatment, I’ve truly been made to feel like family. Thank you Centerpoint!

  137. Went there in 2020 due to my grandfather having a massive heart attack and a stroke. They had the stuff to save him but obviously didn’t use it. Went there this year to get evaluated and was there for 1 hour before someone came in , then …

  138. I had outpatient surgery and was blown away with the quality of my care. The nursing staff was beyond amazing and made both myself and my mom (who was my ride home) feel cared for and comfortable.

  139. Unfortunately I was not told about a large out-of-pocket cost due at check-in for my procedure. And when the need for additional equipment arose it was unavailable during the needed time frame.
    My Nursing and Tech staff were fantastic!

  140. Actual service of getting my iron infusions was great. Trying to get a hold of an office manager afterwards has not been great. I’ve been told that is who I need to speak to regarding a billing questions I have and now I just keep getting the insurance run around…. super frustrating.

  141. I had a five star experience until they didn’t send my doctor the results of my MRI. I was told it would be sent within 24 to 48 hours. 4 days later my doctor had to request it while I was there for my appointment to discuss it

  142. Loved the check-in process, though the online option did not work for me after several tries. Had to do it over the phone. Technicians was amazing and called with my results that same day.

  143. Everyone that I encountered was very nice and helpful
    Lacy,Kylie,Stephanie,Amanda,Anthony, Sam and Larita were my caretakers/nurses and they are ALL fabulous they took great care of me and I very much appreciate them!!! Please make sure they know what a great asset they are to the hospital 😊😊😊😊😊 …

  144. I got right in for my appointment, Laura and Andrea were my techs for procedure. They were kind and professional. I was comfortable during my test. Happy with Centerpoint Medical Center.

  145. My experience at Centerpoint was above board. From check in to discharge after my outpatient surgery EVERY SINGLE PERSON that I came in contact with was SIMPLY AWESOME 🙌🏽🙌🏽!!!! I can not give all the staff at Centerpoint enough PRAISE!!! IT …

  146. Excellent care! The Nurses and techs provided any kind of food, water, juice. They responded to my the call button every time I pressed it. All the care and service were provided.

  147. From start to finish everyone was thoughtful and kind.Tanya and Renae were so calming and comforting in pre op! You are so lucky to have Dr. Badir on your staff. I was a patient of his in Topeka and followed him to your facility because there is no one better anywhere doing the procedure I had!!!!!

  148. Dr. Mozayan and all the staff at Centerpoint have been great to communicate with me about my care and treatment throughout my journey fighting breast cancer. Because I had two different types of cancer within 12 months, they continue to …

  149. This is the most weirdest hospitals ever pls take your loved ones somewhere else the nurse practitioner tried to tell me about my body like she knew me!!! Sis I’m a nurse to just not in this bad of a facility some of the nurses deserve …

  150. This was a night and day positive experience in comparison to what took place at a hospital down the road. The Orthopedic staff went above and beyond to take care of needs. We are SO appreciative to all nurses involved!

  151. Horrible experience… waited in the waiting room for over an hour while my significant other was having a miscarriage and bleeding all over. While they continued to see other patients that could come in after her. I’m am completely …

  152. I wanted to give Tiffany high ratings on my 11/9 appt for my mammogram. I get very nervous at these appts & Tiffany was very calming. She helped me every step of the way. Giving me the help I needed to be calm & how it was going. Thank you Tiffany for being a close friend for the few minutes I was in the room.

  153. I had outpatient surgery. I had good care however there was a huge lack of communication from their clerical department. No one told me ahead of time that I would have a $600.00 copay until I showed up for the day of my surgery. Not good PR for your hospital.

  154. The medical personnel that seen me throughout my sleep study was a very gracious, genuine lady. She explained everything in detail and was very helpful with my concerns. I can’t think of her name but I’m positive you will know who I’m speaking of. Thank you for all you have done and all you do.

  155. Unfortunately I have had two “stays” at this hospital in the last 6 months. My first experience was in ICU. All staff in ICUI were EXCELLENT ! However, the night they moved me out of ICU to regular bed (on day I was to be discharged) …

  156. My surgery and follow up care went very well. Everyone was caring, competent and Dr Gates lead the team wonderfully. Everyone was very personal in their visits making the stay better.

  157. Nicole did a great job. She is knowledgeable, applies her knowledge in her treatment, engaging and makes you feel comfortable in treatment, progressed treatment appropriately, and went above and beyond on providing treatment. She had a …

  158. Check-in and surgery prep were great. Recovery area was great. The care I received after I was assigned a room was unacceptable, especially my last nurse, Shelley. Check-out was an absolute nightmare. In my opinion, I would have been better …

  159. When I came in I had a sore throat and felt like I might have strep. They did a rapid test and came back negative. I could hear the doctor and the nurse talking and saying that they should tell me to just stop smoking. When they finally …

  160. 4+ to the staff in ICU. Thank you!
    0 for the Diabetes Dept. Whom, after leaving multiple message with the answering service (even during regular business hours (phones not rolled over)) …

  161. I’ve been to Centerpoint medical center a few times for some medical procedures in day surgery. I loved all the nurses and doctors and everyone else I had seen, they were all friendly and new what they were doing. I have never had any …

  162. The techs doing my study were amazing, things went very smooth. However, I feel you need a bed or a private room for the patient to be in that is closer to where the study is being done. The tech I was having to run back and forth from …

  163. If I could give zero stars I would. Absolutely the WORST experience I have ever had. They had several of us in a hallway. I had a migraine and they made me sit in a hallway. Could not find anyone when I went to ask what was being done. When …

  164. Very cheerful and professional. I interacted with several staff members and was glad to see the kindness they offered. My only downside was that the facility has too many entrances. For my first visit I came out the wrong door and thought someone had stolen my car.

  165. I have never been here before but what a breath of fresh air this place was. I do not live close so had to travel to get there. But the staff is extremely helpful and friendly. I knew what was going on at all times. The accommodations were really nice too! All in all a very nice impression. And I have been in the hospital a LOT.

  166. Came to this facility for an MRI. Staff were all extremely pleasant and helpful, but their work stations and work areas were substandard. Checked in through the ER (since it was the weekend). Found the waiting area to be dingy and small. …

  167. During a very busy time over the holidays my husband was brought by ambulance to Centerpoint Hospital. His care team was friendly and prompt to begin testing right away. The doctor stopped by once while we waited for test results. We received excellent care and will return here when necessary.

  168. I was at the ER on August 8th and presented with chest pains and shortness of breath. They took me right to a room and began tests. Then they ran me all over the place for various test. I was in great discomfort and not once did they offer …

  169. The nurses and front desk lady were stellar! Sadly the Dr. (Ali) didn’t listen to me as soon as he saw that I have gotten migraines in the past that’s what he treated me for. I’ve had them since I was 10…I know what a migraine is, how it …

  170. My experience was very good, Staff was very caring and helpful. The issues I had was, 1: The lab tech hit a nerve in my hand and very rudely told me to be still. The nerve in my hand is still giving me issues and its been 2 weeks. 2: …

  171. The ONLY reason I’m giving the rating a 2 is because of my night nurse I had 3/4 nights. She took the best care of me and was the reason I was able to go home when I did. My day nurse Saturday and Sunday, Amanda was HORRIBLE 0/10 recommend …

  172. For me, everything turned out well. I spent a LOT of time at this hospital in the years following my colon cancer diagnosis. 5 1/2 years later, my oncologist just told me I’m all done. No more follow ups, ever. I cried like a baby walking …

  173. Very poorly staffed and very dirty in the hospital rooms. Mold in the toilet and dust and dirt in all the corners of the bathroom, which I had to spend a lot of time in. Most of the nurses on staff are doing their best. IV training is a …

  174. Worst experience we have ever encountered at a hospital. Husband has had numerous health issues throughout a 40 year period & has been in most of the hospitals in the KC area & it is the first time we have ever walked out rather than being …

  175. From the time I was wheeled thru the emergency room doors, the staff at the hospital were amazing. The most caring, empathetic, and professionalism that was shown to me and all the other patients was a blessing. After I was admitted to …

  176. The care from the doctors and staff was excellent no complaints at all on that. However, with my condition I was in less pain by laying down. So while I waited in the ER I was sitting up and asked for something to lay down on. They did not …

  177. Went in to emergency room due to accelerated pulse and chest pain. I was admitted promptly and treated promptly. Everyone I came into contact was personable, efficient, and caring. The emergency room was not where I wanted to go, but they made it as comfortable as possible. Great staff!

  178. Registration was a breeze because I was able to fill out most forms online prior to arrival. The lady who checked me in was just delightful. She was very pleasant, smiling, and laughing; she is a definite people person. From arriving to …

  179. Grateful for the the ER team as they expedited my care and gave me results quickly right on target with the listed chart of approximate service times. Friendly skilled and knowledgable staff with a great sense of humor and urgency. I felt cared for and had a good understanding of maintaining the care for myself at home after my visit.

  180. I had a wonderful stay in room 605 , kinneta (?) Night shift nurse was wonderful, day shift nurses really great. Kitchen staff really great . Custodian was so sweet , she cleaned my room everyday, and her customer service skills was awesome. I have bragged about them all for the last 6 weeks. Thank you everyone for helping me ☺️

  181. Positives: All the personnel we encountered were very courteous and friendly. The doctor who saw us was reassuring and personable. Overall we were treated well except for negatives as stated below. …

  182. Worst experience ever! Went to the ER & was put in a Hall bed. I was told I was going to be admitted & they would soon find a room for me. After 20 hours in the hall without any privacy & a challenge to get anyone’s attention for help to …

  183. Lauren and Lori were two nurses on the 2nd floor Progressive Care Unit who our family will never forget. They made a difficult time for our family a little easier to deal with. Their compassion and sensitivity were much needed and greatly …

  184. The staff here are all amazing, they are all very polite, respectful, kind, and just all around amazing. They have spectacular bedside manner. I have been here for a week now and they have made my stay so welcoming and have been so kind and …

  185. Great hospital staff who took really good care of my mom. The only reason they didn’t get five stars is because we removed the first assigned hospital doctor that we had. The second group of hospital doctors we worked with were very good. …

  186. Absolute worst experience I have ever had is at this medical facility. I went in for severe swelling in my hand and the back of my head. I did two tests and they discharged me. The swelling had gotten much more severe after the 5 hours I …

  187. I was seen pretty quickly. All of the staff was super nice and professional. I did spend the entire time in a waiting room but they did all of the tests quickly and I got my results back pretty quickly too. I wasn’t too concerned about …

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Location

19600 E 39th St S, Independence, MO 64057

Centerpoint Medical Center reviews