CentraCare - St. Cloud Hospital Emergency Trauma Center
At CentraCare – St. Cloud Hospital, we strive to create a health experience that feels personal. Our hospital provides a variety of services tailored to meet your specific needs. See more
They said we can go home in a half-hour And here I sit two hours later still no discharge it’s like they forgot bout us. No answers when we can go home. I’m ready to walk out
Unbelievable staff, nothing but the upmost respect for all. Very dedicated to the healthcare of the patient. Great team work that I have never seen anywhere.
Cant help with pain if your hurt. Better off putting yourself out of your misery they tell you to do the same thing that you couldve been doing for days. Not recommended.
Rude very very rude. I called and was treated like I was an idiot…. because I asked if they had an oral surgeon… mind you the cities has hospitals that have on call oral surgeons…. so I thought I’d call and see but apparently it’s ok to be rude to someone for asking a question.
I was a patient therefor a 5 day procedure, my experience was excellent I found every nurse on the neurology floor.to be knowledgeable,and dedicated to her patients.There now is a plethora of work on a computer,they are used for everything …
I have been waiting for two hours in their ER and still have not been seen. I would be better off driver to Monticello.
On top of that there is an elderly couple that have not been seen either and they have been here longer then me.
Great place to be employed! Centracare provides ample education opportunities for their staff. I couldn’t have been more greatful for my time working with them!
Horrible ! The doctors are uncaring and horrible my dad was a patient dying in the icu and they told me and my mom, Everyone dies ! Stay away from this hospital please 🙏 😔 …
The worst hospital I have ever been in doctors are very rude a few nurses are decent they do the absolute minimum to take care of you very disrespectful to the point of getting up and leaving will never go back there
Was a major let down brought my son in for ripping his arm open during his epilepsy and while I had to leave to shut his phone that was stolen off some how he managed to get out of the emergency room and 3 blocks away from the building …
St. Cloud ER is understaffed every time we’ve came never a good experience…. in the last three hours my Wife is in worse pain now then being in labor and they drag there feet to figure out what is wrong. I recommend going elsewhere if possible.
My fiancé broke his hand and we sat there for three hours just to have a splint put on it and the nurse was asking for my help to wrap it and ended up wrapping it too tight to the point where his hand went numb and then we had to go in that very next day waited four more hours just for them to re wrap it cuz he could not feel his hand
Tested me for everything in the books , then I got a fever of 103 & they wanted a spinal tap so we did a spinal tap . Then they sent me home after the results came back normal . Went to health partners to find out I have pneumonia . And now …
Everyone seemed about as nice as they can b.
A special thanks to a jason Rasmussen for the help and when I called back with questions he returned my call.and all the nurses that did there jobs with a smile.
Thanks guys.
I think there might be 2 people with redeemable qualities in this place. The way they are treating my mother like she is a drug seeker while she is currently admitted there is appalling and obscene. Her fiance is currently looking to take the nurse who accused her of this to court as soon as possible.
They have saved my sons life more than once I am so grateful for this department and their staff! If it’s truly an emergency life or death you will be in good hands coming into this emergency department!
Register my daughter under the wrong name! Waited in ER for over an hour while she was in pain due to two broke bones in arm! Staff in ER rude and very unprofessional!
The doctors there made my grandson brain dead after coming out of a seizure which had happened before they put him in an induced coma and left him there until he was brain damaged. I lost the most precious little boy that day and I’ll never forgive them for it they have horrible doctors there
Came in with a blood clot and bp of 208/188.
Waited three hours for all of the imigrants to be seen first and finally went home after watching five people who came in after me get admitted and discharged.
I guess if they don’t care why should I.
Dr. Adam Shapin was talking to fast and wouldn’t come up for a breath to listen to my concerns. I came in for a completely different reason than the diagnosis on my discharge paper. Dr. Would not listen to me. He also was checking his watch while talking to me acting disinterested.
take a notebook with you,keep track of all the pills they give you,and what nurses are taking care of you.95 percent of the nurses are great,the other 5 percent leave alot to be desired.you could know what pills you take,and when,because …
They do a great job. My wife and I had a scare with the baby. The moved fast to get her checked out. With the remodel, they have a efficient entrance. The entrance has valet service during the day time.
have been here since 12:45 waiting to get into a room, it’s currently 4:00. have been told by the nurses that only one person are ahead of us, but they’re giving people rooms that just got here. my specialists told me to come here ASAP for care, not happy.
I called a nurse, Roxy Schwartz, A liar while I was in the St. Cloud Hosp. in the summer of 2016. I was in this hosp. for I think 56 days. Schwartz took offense to me calling her a liar and called the cops, and report me for saying, and …
I have a renewed respect and admiration for the employees of the St. Cloud Hospital, the volunteers, transporters, the PCA’s, nurses, and others. From the young woman who combed my hair, to the grad student who stopped by on his time off …
My husband and I were visiting from Wisconsin
and my husband unfortunately had a kidney stone on Thanksgiving day. We were in the ER for 9 hours total. Dr. David Covington was phenomenal! He went above …
I brought my diabetic 14 yr old son in one night for a nasty infection on his toe and horrible back pain. The Dr. Timothy johnson gave my son a shot to so called numb his toe to get the infection out. Well he cut my sons toe open and he was …
All staff were very professional and friendly. They made me feel comfortable, explained things thoroughly and most importantly they cared about my well being, genuinely. Thank you so much for the team who helped! I also loved the one …
I wish I could give a ZERO. My father who is 73 with underlying conditions and a pace maker went in two days ago and waited SIX HOURS and still wasnt seen. He almost fainted 2x and had the hardest time breating. He did Not Have COVID and …
They CAN’T get my medicine correct after what 12 hours! And then they don’t have what I need. How can a hospital run like that! Then ordered food, and they left and so I can’t eat. Tv dinner, lol. WTHECK. The nurses act like they Don’t …
The staff that helped us last night were amazing!! I had a pretty scary experience but they got me in right away. They were very sweet to my 3 year boy who was scared for Mom & let my husband know where I was every step of the way.
I’m not very impressed with the service there I know of someone that went there before me they didn’t get the help they needed let alone deserved I just went there yesterday for myself because I was throwing up and couldn’t keep nothing …
Please note that this review is solely related to the business practices of the St. Cloud Hospital. The care we’ve received from the providers, whether at the hospital or at other clinics, has always been phenomenal. It’s incredibly …
After a very long wait to be seen Amber NP and nurse Sam among many other staff listened to me and took care of all of my needs in a prompt manner. They were all friendly and compassionate. This alone made me feel a little bit better!
Some doctors listen as well as some nurses but they treat everyone as if they are drug addicts and if you refuse narcotics they say you are fine and to go home. I refuse to take narcotocs no matter how much pain i am in but they push them …
All of the nurses and doctors at the St. Cloud ER were so phenomenal, I cannot even express in words my gratitude for each and every one of them. I was astonished at how quickly things got done and how many people helped me be comfortable and get to the bottom of a situation. So amazing.
I had a terrific surgeon and team that performed the nissen fundoplication and hiatel hernia repair. Ever so grateful for their expertise and care. The post op staff were so very helpful and also professional. I encountered nothing but …
St Cloud is lucky to have a high quality healthcare facility like St Cloud Hospital. I have lived in the area for 23 years and watched the level of care and breadth of services increase. A large number of providers have joined the community …
Waited 3 hours in ER and never got seen besides triage. Finally just left. It is ridiculous! People throwing up fir 3 hours in ER and not taken back…worst ER experience I have ever witnessed
The facility is enormous yet still has beautiful ambiance. The staff I encountered were good-natured and helpful. They have ample space for every consideration, from comfy visitor lounges to an extensive gift shop, on site restaurant, to …
Spent the afternoin in St. Cloud hospital ER with my very sick daughter. We arrived aboit 1 this afternoon. Never have i been treated so rudely as by the security guard that was on duty. A complete JERK. First time I’ve used an ER in …
I have been here a couple times and worst hospital service every single time. recently went last week for a ankle and foot injury and they took x rays and all they gave was a brace… and told me i had a sprain that was it. the pain did not …
Waited for over 4 hours with severe abdominal pain when my primary doctor thought I might have appendicitis. Earaches were prioritized above me. Its extremely rude to just assume someone is there looking for narcotics, when they are in the …
I have been sitting in the ER with my child for over 7 HOURS. She is yet to see the doctor. We have been here since 2:00 and are currently still waiting. It has surpassed the time I was told we should expect to wait yet I still have no idea when we will see a doctor. DO NOT TAKE YOUR CHILDREN HERE!
Go to St. Mary’s in Rochester…period.I’m sure some people that work here (St Cloud) have empathy. Some of them don’t seem to care about anything but talking on the phone. Been waiting in the ER for ever rolling around on the waiting room …
This hospital literally needs to be shut down! It’s one of the worse hospitals I have ever been to! They treat the sick very poorly. From children to the elderly very sad! If you don’t like your job of being a nurse or Doctor you should just give up your position.
Should have a zero! I was crying in pain that was higher than a 10! I waited over 2hrs before seeing the Dr. I was told I’d get pain medication and fluids along with bloodwork. It took another 2hrs before even getting my meds and I was …
Worst care ever I had one nurse who was above and beyond for my care, but it didn’t outweigh the other staff‘s lack of bedside manner let alone there snap The replies and I waited over 2 hrs after asking 2x for help with pain. Also was …
I’ve sat here for over 3 hours and have never been checked on. Then I ask them what’s taking so long? Then the nurses reply was there’s people who had worse blood pressure levels so they are being seen first. So I’m sorry your just gonna …
Took my client here because urgert care could not help and there was a 6 hrs. Waiting time just to get seen .My client decided to leave after 2hrs. And was gonna try and get into main doctor and hope things don’t get worse.
(Sorry for the long story)
A year ago I called 911 because my brain was shutting down in and out of consciousness, I was temporarily blind, and my ears were ringing uncontrollably. I was …
My dad raves about Dr Kennedy! He had his 5th back surgery today and Dr Kennedy did today’s and the one before. I’m sure my dad will ask for him again. (But let’s hope not.) He is wonderful. Excellent bedside manner and just a very nice man. He gave my dad’s life back. AND not to mention the staff at St Cloud Hospital are fabulous!
Upon beginning this I have been in the ER for two hours now. My father who has been at a risk for kidney failure due to water pills to keep the water around his heart down(he has a valve replaced with a pacemaker) For two of those hours we …
The anesthesiologist was a rude impatient man. The hospital is nice tho between layout and parking, it’s a cluster. Some staff was very attentive, alert, and very accommodating whereas others were stuck on personal agenda and chit chat …
Worst care I have ever received in the hospital. PCA told me I was hateful and called me out of my name… Nurse told me not to sleep after having open heart surgery… Takes over 45min for anyone to respond after you put your call light …
In the past month I have had 2 loved ones in the ER here unfortunately, because of their no visitor policy both had been threatened and in danger. One was unable to communicate because of a neurological conditions and almost ended up …
The ER prioritizes peoples lives based solely on there looks, what god told them, telepathy or some other magic that I’m not privy too. They certainly don’t listen to the words that come out of your mouth or address concerns that your …
I have worked in healthcare for over 20 years. My Dad suddenly became very ill around Thanksgiving and we ended up taking him to St Cloud Centracare Emergency Room. Everyone went above and beyond When caring for my Dad from the minute we …
Doctors and nurses do excellent work, but the dietary department for the patients needs improvements. The food is really good in the staff cafeteria, but it is hard to get good food and enough choices as a patient. The hospital listened to our complaints and made improvements.
I’ve been experiencing numbness and sharp pains in my right hand. I’ve visited this ER on 2 separate occasions in the past month and was forced to wait OVER 3 HOURS. They were letting a bunch of people go ahead of me, regardless of the pain …
I wish I could give 0 stars. Brought my wife in and waited over 3 hrs in the waiting room.
Also, few years ago I was brought in by ambulance for my back. I had hurt it and …
To my outstanding, gifted, and loving Dr. Fatima, my nurses, my OH SO WONDERFUL NURSES: Entry nurse Alyssa, surgical floor nurse Alyssa, Maise, Melissa, Jennifer, Aidan, and my anesthesiologist, Brady, THANK YOU! St. Cloud Hospital, IF you …
I recommend driving the extra distance to any other emergency room if possible. Horrible staff, mostly students who don’t care about you as a patient at all. None of the staff is one the same page. They lost a flu swap somehow, and wouldn’t …
The aid and nurses here are unacceptable. One nurse did not flush my moms Iv. Canceled my moms surgery and said they didn’t care that it was the only day my dad could take off work to have the surgery for my mom. Very rude and …
My wife called ahead to see if she could bring a newborn with her to visit her father in the hospital. Due to visiting restrictions they only allow so many people to visit. They told her they don’t count new borns and it would be fine. She …
Brought my girlfriend there due to complications of the pregnancy and they didn’t do anything but take blood and sat there for more then 2 hours and left to goto a different hospital just to find out she needs emergency surgery and was seen …
I have to put a 1 star on here in order to post I would like to put 0 and if I could go lower I would. My daughter went there for severe abdominal pain. When she arrived she wasn’t asked any questions and was not listened to when she was …
I was very disappointed in the patient care that I received in the psych ward. I was wrongfully accused of having mental health issues and a chemical dependency issue that they accused me of each time because they did it the first time and …
If I could give a zero I would! I brought my friend in for severe chest pain at 12:30 am and didn’t see a doctor until 7 am. After she was triage and they knew her pain level, symptoms, and extremely high B/P they still had her wait another …
My boyfriend was in a motorcycle accident and I met him there he got taken back to get his vitals and X-rays for an hour then was placed back into the waiting room. Sat there for another 2 hours watched 3 people come in get taken back sent …
Don’t come here if you have an actual medical emergency or are in so much pain you think you’re having one. After waiting in excruciating pain for over an hour, my friend asked the front desk if they had an idea for when we would be seen. …
I was in the labor and delivery I would never forget the experience I had there everything was what I expected since it was my first delivery i delivered three children in this hospital I recently had to deliver in another hospital I wish it would be in this hospital
I’ve been here a few times and was admitted a couple times as well… I have nothing but respect to the nurses and staff there. I’m a very quiet person so I don’t ask for much, as I was laying down on the bed in the cold ER mental unit …
Worst ER I ever visited. When in with covid symptoms and had to wait over 4hrs to get a covid test. When I asked the nurse at the front desk I was told my case is not severe enough to be seen. When I finally got a room, the ER nurse …
Thursday around 1:15 pm, broken wrist and severe concussion. Glad no brain bleed as we sat in the waiting room for 5 hours before getting seen. Walked out to our car around 9pm. Saw a guy come in with chest pain and he left after 3 hours of not being seen. This place is a glorified urgent care, better off going elsewhere for care.
I came in and had quick service. Then sat for 5 hours without contact from the doctor. I finally saw the doctor and was admitted. The ladies on the 4th floor are amazing!!! Jen, Pa and Joanna you guys are the best!!!
Could be better. Estimated wait time would be nice so a person could decide to go to another hospital or tough it out till morning. Waited for 5 hours with my wife. All they did was take blood pressure. Never saw a Dr. Was at the clinic …
Brought someone to E.R. for mental and chemical abuse issues. Was told he would be kept overnight for observation. After threats of violence towards staff and concerns of suicide by staff, this person was deemed fit to leave by a supposed …
I’ve lived all over the country and myself have had many medical issues. Have had to sit here twice with my boyfriend unfortunately. This is the worst ER I’ve ever been to. Because of his past or someone that has known him waited over 5 …
Delivered my beautiful little boy on the 22nd and all of the nurses were/are amazing!! Reassured me that i was doing well even when i was in a lot of pain, have checked on me and helped me so much and are constantly asking if we need …
I don’t get the bad reviews!! This is a wonderful hospital with great Dr. ,Surgeons, nurses.. and staff.. STOP being so negative. This place saved my life. I had the greatest staff and medical care.. not one person disappointed me …
An absolutely horrible experience with arrogant physicians that misdiagnosed me, treated me for the wrong thing, then had the audacity to chuck it all up to falsely being a psych case. Flat out wrote lies in my chart/record that will follow …
My son arrived by air and was put into a trauma room where everything was available in one setting without being moved from bed to bed or room to room and all the experts from every speciality he needed came to him in the incredible room. …
E.R intake and triage,you get two thumbs down on this one, BIG TIME. Me and my wife have never been treated so poorly in our lives. This department needs work and they should be ashamed! I will be honest though, after this part of the …
Idk what everyone here is talking about but I had a great experience. And even worse, I had to go for smthing trivial. I hurt my back moving and don’t have a Dr yet nor did I know I could go to the urgent care here, I felt so embarrassed to …
Unfortunately, I wouldn’t consider this place for emergency care… if I could give zero stars I would… My husband and I arrived at around 6pm on Monday afternoon for me to be seen due to lower pelvic pain while I’m pregnant. There was over …
Horrible experience in the emergency room. Horrific policies are killing people and hurting families. Numerous people in our community have been negatively impacted and lives threatened due to their no guest policy. I nearly had a spinal …
They had some pretty messed up rules in 2021 about who could come and visit someone on hospice. Idk if Faucci himself made the rules up or if Walz came in there but it’s BEYOND sad. My grandpa was in hospice and I was never able to see him, …
I’m not going to let them waste even more of my time by writing a big long review. Simply put, don’t go here unless you’re in a ambulance. Even then, strongly consider anywhere else.
My husband came in on the morning of December 26th. He has dealt with a rare condition for 15+ years and Dr’s at the Mayo Clinic. We have learned to deal with the many twists and turns of this disease. We cannot say enough positive things …
If you come in with heart issues or are near death, I’m sure the care is fine. Anything else, you might as well ask them to put you on the payroll, as you’ll be putting in a very long shift in the waiting room. My husband was terribly …
Recently had to enter into the emergency for severe back spasms. Who would have thought back spasms were so painful, intense and uncontrollable. My needs were addressed in a timely manner by very professional, caring, considerate emergency …
I will never go back here for care. The staff write lies about you in your chart and blames you for making up symptoms. I literally could not breathe from the medication they gave me and they thought I was making it up. Then they gave me …
If I could have given this hospital a *0* I would have.
St Cloud hospital, you need to pull it together! You’re ER is RIDICULOUS!! How many times do I need to talk to your Medical Director, Patient Relations? Maybe one of the news stations is my next call?
Worst experience ever….shouldn’t ever have to feel un safe in a hospital also negligence is very common can say as well I asked for a wheelchair the nurse assistant basically kept telling me room isn’t that far he was super rude made me …
Don’t waste your time here. They hire any doctors even those who have had multiple complaints. Misdiagnosed my dad who had cancer which he ultimately passed away from thier neglect. Go to a real hospital with competent doctors like the U of M.
Not a fan with this hospital and now I’m really not a fan of it I have asked to be transferred many times now out of this hospital only to be shut down apparently the forget osha regulations I have worked in the medical Field and this guys …
The ER tells my Mom and Sister that my 85 year old Dad can sit it the waiting room for 4-6 hours, WHAT!, I couldn’t believe it, what are they thinking, my Dad’s health is Bad and we trusted this place, not good, I hope they are not going to continue these types of practices. What a horrible place
This is so ridiculous! I’m in the ER because we think my son broke his arm. We got here with 1 person ahead of us. 3 came after us. The 3 that came in after us went back first. At this point this hospital should pay the patients to be seen …
I have never in my life been in an emergency room where the wait time is 10 hours. I think your hospital and your staff are disgusting for the way you treat elderly patients. You should be ashamed of your hospital. The nurse left me for …
I had 4 heart tests done yesterday. Did not get any results yesterday as the Doctors were in surgery and staff did know how long we would have to wait to speak to them in person. I was assured when I left after being poked and prodded for …
South Bistro – stopped for coffee between appointments. Quality products served by an amazing gentleman. I can not remember the last time I experienced an employee so delighted to be employed. Refreshing!! If in the hospital stop by for a quality cup of coffee and a snack.
This place is terrible. Was told online 45min wait. Came to the hospital was told hour 30 min wait. Been here over two hours now. And still nothing. Was just told possibly another 2 hours. This should be called a morgue not a hospital.
This hospital is terrible. They do NOTHING to take care of the patients. All the staff should be ashamed of themselves. I am surprised they have not been shut down by the government. The name should be called Horse **** Care immediately if not sooner. They are greedy and selfish individuals. Shame on them.
4 hours in the St. Cloud hospital ER and when asked how much longer was told could be an additional 6 hours. The crazy thing someone was already here in the ER for 6 hours prior to my 4 hours. Even crazier 2 people waiting for hours decided not to wait and just go home. This is the worst operation and lack of acknowledgment ever.
Regarding the ER. It is the slowest, most uncomfortable place I’ve ever had to go to. In severe pain waiting multiple hours is rediculous. It’s not a new problem for that place. They are among the worst in the state for wait times. Drive further to another ER and still get done faster all around.
My mom has been there 3 times in last several months. They gave exceptional care. Especially Kris the nurse on Progressive care and Kim the social worker.
Every time we come this place we have a big problem in the waiting time, I thought this is normal Becouse of the shortage of the rooms or even doctors and nurses. For todays visit I think something els is going on, I really don’t understand …
I cannot believe this hospital is allowed to operate like this. I took my mother in there after one of her doctors told her to go in. They did a bronchoscopy on her on Tuesday and the next day she did a CT scan and see there is fluid and …
I just left the hospital after having a Simple Prostatectomy and just wanted to say thank you to all the surgeons, doctors, and nurses. The service, concern, and care was exceptional! Thanks again for caring for me so well in this difficult time. Yall are awesome!I I pray God blesses you all.🙂 …
Today went amazingly well, I had to share with them the negative experience of dealing with a very bad nurse of theirs that really had been making me angry for some time, I expected the worst yet vowed not to lose my temper. …
I went to St Cloud hospital in emotional distress and they wanted to admit me to their Empath Unit. I am a 54 year old female that deals with chronic pain and walks with a cane daily and they told me they could not let me lay in a bed …
I realize the shortages of staffing, but this is ridiculous. They get you through triage and then make you sit and wait. Everytime I need The er they are rude at the front desk and ruder when you get in the back. These people don’t seem to …
WORST ER ever. Was there for over 6 hours. Basically felt completely forgotten about. Nobody comes to check on you for hours. No updates. Have to hunt down a nurse to see if anyone even remembers you’re there! Doctor okayed to get …
I would under no circumstances recommend this ED, especially if you have an emergency. I travel nationally and have chronic health issues. I have never been to hospital with such an inefficient, undereducated, and condescending front desk …
I just read some reviews about this hospital and I feel so bad for those people who wrote some negative reviews of this hospital because I know you do your very best to check people out and and all those things because when I was in the …
4 hour wait, 5 different guests went before my mother who showed up 30-40 minutes after her. Absolutely no idea what they are doing or how to run in any order. Favoritism to select groups. Was told no more than two visitors in a room but …
We just visited a friend in the recovery unit. He had been in other hospitals, and this was the first to actually deal with the issue. He now feels better than he has in a year. He was in a nice large room, and while we were there, the …
Worst hospital ever. Went back in January with a blood clot in my lung; went in around 11/12 and took 2-3 hours to get in. The reason I’m posting now is because I clearly had bigger things to worry about. …
Have had multiple issues with this hospital. I would NEVER recommend this place to anyone. They send people home with out figuring out what is actually going on with a patient. Having to bring a patient back a second time for the EXACT same …
First class care from first class people.
Hate this place
Huge wait times
Clean, competent, friendly
Unreal!!!!Need to hire professional’s.
Excellent and professional service. Thanks
Very bad service this emergency room
Disrespectful. Long wait time. Unprofessional
They want to help you.
If I could give a zero, I would.
What a bad joke
Got me in right away. Friendly doctor and nurses.
Absolutely sucks was there for over 5 hours
Worst place to take a love one to get help
This is the worst ER . The wait is soooo long .
Place is a joke went in with knee pain and they didn’t believe me treated me like a addic what a joke
Very poor staff service… One of worst experiences in an ER and i wasn’t even the patient…
They don’t treat people very good at all
Horrible hospital
Waited 5 1/2 hrs to be seen still nothing, lucky I left went to north memorial or I would have been dead.
For having a 1/3 inch cut in your hand it really does take awhile to be seen
I’ve been here a week now as a patient and they treated me like royalty 🙂
The wait times are way to high and 3 people who came in after me and my 8 year old son were seen first that’s wrong when children are in extreme pain
I was in the ER and they were fast and wonderful
All I have to say is “thank goodness I was transferred to Wilmar or they would have forgotten I was even there”.
I was seen to almost immediately and was well looked after. I was very comfortable while I was there.
My toddler was having an asthma attack and struggling to breathe and I still ended up waiting 1-2 hours to be seen.
Dr Bowar is the best and his team is unmistakenly unforgettable!
They said we can go home in a half-hour And here I sit two hours later still no discharge it’s like they forgot bout us. No answers when we can go home. I’m ready to walk out
What wonderful employees there caring and personable my stay was comforting.
Of there was away to give a no star I sure would. Staff in er lobby was so rude and disrespectful it is unbelievable. This is the worse hospital ever.
Amazing staff. Friendly clean environment. Top of the line healthcare.
Information desk lady was very rude. I wouldn’t recommend st.cloud hospital. They dont know how to take care of there patients
Best hospital I’ve ever been to
Unbelievable staff, nothing but the upmost respect for all. Very dedicated to the healthcare of the patient. Great team work that I have never seen anywhere.
Cant help with pain if your hurt. Better off putting yourself out of your misery they tell you to do the same thing that you couldve been doing for days. Not recommended.
Rude very very rude. I called and was treated like I was an idiot…. because I asked if they had an oral surgeon… mind you the cities has hospitals that have on call oral surgeons…. so I thought I’d call and see but apparently it’s ok to be rude to someone for asking a question.
I was a patient therefor a 5 day procedure, my experience was excellent I found every nurse on the neurology floor.to be knowledgeable,and dedicated to her patients.There now is a plethora of work on a computer,they are used for everything …
I have been waiting for two hours in their ER and still have not been seen. I would be better off driver to Monticello.
On top of that there is an elderly couple that have not been seen either and they have been here longer then me.
Great place to be employed! Centracare provides ample education opportunities for their staff. I couldn’t have been more greatful for my time working with them!
Horrible ! The doctors are uncaring and horrible my dad was a patient dying in the icu and they told me and my mom, Everyone dies ! Stay away from this hospital please 🙏 😔 …
The worst hospital I have ever been in doctors are very rude a few nurses are decent they do the absolute minimum to take care of you very disrespectful to the point of getting up and leaving will never go back there
Was a major let down brought my son in for ripping his arm open during his epilepsy and while I had to leave to shut his phone that was stolen off some how he managed to get out of the emergency room and 3 blocks away from the building …
St. Cloud ER is understaffed every time we’ve came never a good experience…. in the last three hours my Wife is in worse pain now then being in labor and they drag there feet to figure out what is wrong. I recommend going elsewhere if possible.
My fiancé broke his hand and we sat there for three hours just to have a splint put on it and the nurse was asking for my help to wrap it and ended up wrapping it too tight to the point where his hand went numb and then we had to go in that very next day waited four more hours just for them to re wrap it cuz he could not feel his hand
Tested me for everything in the books , then I got a fever of 103 & they wanted a spinal tap so we did a spinal tap . Then they sent me home after the results came back normal . Went to health partners to find out I have pneumonia . And now …
Everyone seemed about as nice as they can b.
A special thanks to a jason Rasmussen for the help and when I called back with questions he returned my call.and all the nurses that did there jobs with a smile.
Thanks guys.
I think there might be 2 people with redeemable qualities in this place. The way they are treating my mother like she is a drug seeker while she is currently admitted there is appalling and obscene. Her fiance is currently looking to take the nurse who accused her of this to court as soon as possible.
They have saved my sons life more than once I am so grateful for this department and their staff! If it’s truly an emergency life or death you will be in good hands coming into this emergency department!
Register my daughter under the wrong name! Waited in ER for over an hour while she was in pain due to two broke bones in arm! Staff in ER rude and very unprofessional!
The doctors there made my grandson brain dead after coming out of a seizure which had happened before they put him in an induced coma and left him there until he was brain damaged. I lost the most precious little boy that day and I’ll never forgive them for it they have horrible doctors there
Came in with a blood clot and bp of 208/188.
Waited three hours for all of the imigrants to be seen first and finally went home after watching five people who came in after me get admitted and discharged.
I guess if they don’t care why should I.
Dr. Adam Shapin was talking to fast and wouldn’t come up for a breath to listen to my concerns. I came in for a completely different reason than the diagnosis on my discharge paper. Dr. Would not listen to me. He also was checking his watch while talking to me acting disinterested.
take a notebook with you,keep track of all the pills they give you,and what nurses are taking care of you.95 percent of the nurses are great,the other 5 percent leave alot to be desired.you could know what pills you take,and when,because …
They do a great job. My wife and I had a scare with the baby. The moved fast to get her checked out. With the remodel, they have a efficient entrance. The entrance has valet service during the day time.
have been here since 12:45 waiting to get into a room, it’s currently 4:00. have been told by the nurses that only one person are ahead of us, but they’re giving people rooms that just got here. my specialists told me to come here ASAP for care, not happy.
I called a nurse, Roxy Schwartz, A liar while I was in the St. Cloud Hosp. in the summer of 2016. I was in this hosp. for I think 56 days. Schwartz took offense to me calling her a liar and called the cops, and report me for saying, and …
I have a renewed respect and admiration for the employees of the St. Cloud Hospital, the volunteers, transporters, the PCA’s, nurses, and others. From the young woman who combed my hair, to the grad student who stopped by on his time off …
My husband and I were visiting from Wisconsin
and my husband unfortunately had a kidney stone on Thanksgiving day. We were in the ER for 9 hours total. Dr. David Covington was phenomenal! He went above …
I brought my diabetic 14 yr old son in one night for a nasty infection on his toe and horrible back pain. The Dr. Timothy johnson gave my son a shot to so called numb his toe to get the infection out. Well he cut my sons toe open and he was …
All staff were very professional and friendly. They made me feel comfortable, explained things thoroughly and most importantly they cared about my well being, genuinely. Thank you so much for the team who helped! I also loved the one …
I wish I could give a ZERO. My father who is 73 with underlying conditions and a pace maker went in two days ago and waited SIX HOURS and still wasnt seen. He almost fainted 2x and had the hardest time breating. He did Not Have COVID and …
They CAN’T get my medicine correct after what 12 hours! And then they don’t have what I need. How can a hospital run like that! Then ordered food, and they left and so I can’t eat. Tv dinner, lol. WTHECK. The nurses act like they Don’t …
Nonconvulsive Status Epilepticus
This term is used to describe long or repeated absence or complex partial …
The staff that helped us last night were amazing!! I had a pretty scary experience but they got me in right away. They were very sweet to my 3 year boy who was scared for Mom & let my husband know where I was every step of the way.
I’m not very impressed with the service there I know of someone that went there before me they didn’t get the help they needed let alone deserved I just went there yesterday for myself because I was throwing up and couldn’t keep nothing …
Please note that this review is solely related to the business practices of the St. Cloud Hospital. The care we’ve received from the providers, whether at the hospital or at other clinics, has always been phenomenal. It’s incredibly …
After a very long wait to be seen Amber NP and nurse Sam among many other staff listened to me and took care of all of my needs in a prompt manner. They were all friendly and compassionate. This alone made me feel a little bit better!
Some doctors listen as well as some nurses but they treat everyone as if they are drug addicts and if you refuse narcotics they say you are fine and to go home. I refuse to take narcotocs no matter how much pain i am in but they push them …
All of the nurses and doctors at the St. Cloud ER were so phenomenal, I cannot even express in words my gratitude for each and every one of them. I was astonished at how quickly things got done and how many people helped me be comfortable and get to the bottom of a situation. So amazing.
My Girlfriend literally told them, she came from dialysis because her b.p. is high and she’s got a migraine but no service for 2 hours.
I had a terrific surgeon and team that performed the nissen fundoplication and hiatel hernia repair. Ever so grateful for their expertise and care. The post op staff were so very helpful and also professional. I encountered nothing but …
St Cloud is lucky to have a high quality healthcare facility like St Cloud Hospital. I have lived in the area for 23 years and watched the level of care and breadth of services increase. A large number of providers have joined the community …
Waited 3 hours in ER and never got seen besides triage. Finally just left. It is ridiculous! People throwing up fir 3 hours in ER and not taken back…worst ER experience I have ever witnessed
The facility is enormous yet still has beautiful ambiance. The staff I encountered were good-natured and helpful. They have ample space for every consideration, from comfy visitor lounges to an extensive gift shop, on site restaurant, to …
Spent the afternoin in St. Cloud hospital ER with my very sick daughter. We arrived aboit 1 this afternoon. Never have i been treated so rudely as by the security guard that was on duty. A complete JERK. First time I’ve used an ER in …
I have been here a couple times and worst hospital service every single time. recently went last week for a ankle and foot injury and they took x rays and all they gave was a brace… and told me i had a sprain that was it. the pain did not …
Waited for over 4 hours with severe abdominal pain when my primary doctor thought I might have appendicitis. Earaches were prioritized above me. Its extremely rude to just assume someone is there looking for narcotics, when they are in the …
I have been sitting in the ER with my child for over 7 HOURS. She is yet to see the doctor. We have been here since 2:00 and are currently still waiting. It has surpassed the time I was told we should expect to wait yet I still have no idea when we will see a doctor. DO NOT TAKE YOUR CHILDREN HERE!
Go to St. Mary’s in Rochester…period.I’m sure some people that work here (St Cloud) have empathy. Some of them don’t seem to care about anything but talking on the phone. Been waiting in the ER for ever rolling around on the waiting room …
This hospital literally needs to be shut down! It’s one of the worse hospitals I have ever been to! They treat the sick very poorly. From children to the elderly very sad! If you don’t like your job of being a nurse or Doctor you should just give up your position.
Should have a zero! I was crying in pain that was higher than a 10! I waited over 2hrs before seeing the Dr. I was told I’d get pain medication and fluids along with bloodwork. It took another 2hrs before even getting my meds and I was …
Worst care ever I had one nurse who was above and beyond for my care, but it didn’t outweigh the other staff‘s lack of bedside manner let alone there snap The replies and I waited over 2 hrs after asking 2x for help with pain. Also was …
I’ve sat here for over 3 hours and have never been checked on. Then I ask them what’s taking so long? Then the nurses reply was there’s people who had worse blood pressure levels so they are being seen first. So I’m sorry your just gonna …
Took my client here because urgert care could not help and there was a 6 hrs. Waiting time just to get seen .My client decided to leave after 2hrs. And was gonna try and get into main doctor and hope things don’t get worse.
first u come in and u get to .home after the sungry nope as soon u get here 4 hours then thy say nope 2 days very misleading
(Sorry for the long story)
A year ago I called 911 because my brain was shutting down in and out of consciousness, I was temporarily blind, and my ears were ringing uncontrollably. I was …
My dad raves about Dr Kennedy! He had his 5th back surgery today and Dr Kennedy did today’s and the one before. I’m sure my dad will ask for him again. (But let’s hope not.) He is wonderful. Excellent bedside manner and just a very nice man. He gave my dad’s life back. AND not to mention the staff at St Cloud Hospital are fabulous!
Upon beginning this I have been in the ER for two hours now. My father who has been at a risk for kidney failure due to water pills to keep the water around his heart down(he has a valve replaced with a pacemaker) For two of those hours we …
The anesthesiologist was a rude impatient man. The hospital is nice tho between layout and parking, it’s a cluster. Some staff was very attentive, alert, and very accommodating whereas others were stuck on personal agenda and chit chat …
Worst care I have ever received in the hospital. PCA told me I was hateful and called me out of my name… Nurse told me not to sleep after having open heart surgery… Takes over 45min for anyone to respond after you put your call light …
In the past month I have had 2 loved ones in the ER here unfortunately, because of their no visitor policy both had been threatened and in danger. One was unable to communicate because of a neurological conditions and almost ended up …
The ER prioritizes peoples lives based solely on there looks, what god told them, telepathy or some other magic that I’m not privy too. They certainly don’t listen to the words that come out of your mouth or address concerns that your …
I have worked in healthcare for over 20 years. My Dad suddenly became very ill around Thanksgiving and we ended up taking him to St Cloud Centracare Emergency Room. Everyone went above and beyond When caring for my Dad from the minute we …
Doctors and nurses do excellent work, but the dietary department for the patients needs improvements. The food is really good in the staff cafeteria, but it is hard to get good food and enough choices as a patient. The hospital listened to our complaints and made improvements.
I’ve been experiencing numbness and sharp pains in my right hand. I’ve visited this ER on 2 separate occasions in the past month and was forced to wait OVER 3 HOURS. They were letting a bunch of people go ahead of me, regardless of the pain …
I wish I could give 0 stars. Brought my wife in and waited over 3 hrs in the waiting room.
Also, few years ago I was brought in by ambulance for my back. I had hurt it and …
To my outstanding, gifted, and loving Dr. Fatima, my nurses, my OH SO WONDERFUL NURSES: Entry nurse Alyssa, surgical floor nurse Alyssa, Maise, Melissa, Jennifer, Aidan, and my anesthesiologist, Brady, THANK YOU! St. Cloud Hospital, IF you …
I recommend driving the extra distance to any other emergency room if possible. Horrible staff, mostly students who don’t care about you as a patient at all. None of the staff is one the same page. They lost a flu swap somehow, and wouldn’t …
The aid and nurses here are unacceptable. One nurse did not flush my moms Iv. Canceled my moms surgery and said they didn’t care that it was the only day my dad could take off work to have the surgery for my mom. Very rude and …
My wife called ahead to see if she could bring a newborn with her to visit her father in the hospital. Due to visiting restrictions they only allow so many people to visit. They told her they don’t count new borns and it would be fine. She …
Brought my girlfriend there due to complications of the pregnancy and they didn’t do anything but take blood and sat there for more then 2 hours and left to goto a different hospital just to find out she needs emergency surgery and was seen …
I have to put a 1 star on here in order to post I would like to put 0 and if I could go lower I would. My daughter went there for severe abdominal pain. When she arrived she wasn’t asked any questions and was not listened to when she was …
I was very disappointed in the patient care that I received in the psych ward. I was wrongfully accused of having mental health issues and a chemical dependency issue that they accused me of each time because they did it the first time and …
If I could give a zero I would! I brought my friend in for severe chest pain at 12:30 am and didn’t see a doctor until 7 am. After she was triage and they knew her pain level, symptoms, and extremely high B/P they still had her wait another …
My boyfriend was in a motorcycle accident and I met him there he got taken back to get his vitals and X-rays for an hour then was placed back into the waiting room. Sat there for another 2 hours watched 3 people come in get taken back sent …
With there was a negative 5 star. What a joke of a hospital! I get better service at McDonald’s! I would never bring anyone there! Ever!
Don’t come here if you have an actual medical emergency or are in so much pain you think you’re having one. After waiting in excruciating pain for over an hour, my friend asked the front desk if they had an idea for when we would be seen. …
I was in the labor and delivery I would never forget the experience I had there everything was what I expected since it was my first delivery i delivered three children in this hospital I recently had to deliver in another hospital I wish it would be in this hospital
I’ve been here a few times and was admitted a couple times as well… I have nothing but respect to the nurses and staff there. I’m a very quiet person so I don’t ask for much, as I was laying down on the bed in the cold ER mental unit …
Worst ER I ever visited. When in with covid symptoms and had to wait over 4hrs to get a covid test. When I asked the nurse at the front desk I was told my case is not severe enough to be seen. When I finally got a room, the ER nurse …
Thursday around 1:15 pm, broken wrist and severe concussion. Glad no brain bleed as we sat in the waiting room for 5 hours before getting seen. Walked out to our car around 9pm. Saw a guy come in with chest pain and he left after 3 hours of not being seen. This place is a glorified urgent care, better off going elsewhere for care.
For those complaining about covid testing try CVS or My chart. With my Chart a nurse will call you instead of you being on the phone for two hours. …
I came in and had quick service. Then sat for 5 hours without contact from the doctor. I finally saw the doctor and was admitted. The ladies on the 4th floor are amazing!!! Jen, Pa and Joanna you guys are the best!!!
Could be better. Estimated wait time would be nice so a person could decide to go to another hospital or tough it out till morning. Waited for 5 hours with my wife. All they did was take blood pressure. Never saw a Dr. Was at the clinic …
Brought someone to E.R. for mental and chemical abuse issues. Was told he would be kept overnight for observation. After threats of violence towards staff and concerns of suicide by staff, this person was deemed fit to leave by a supposed …
I’ve lived all over the country and myself have had many medical issues. Have had to sit here twice with my boyfriend unfortunately. This is the worst ER I’ve ever been to. Because of his past or someone that has known him waited over 5 …
Delivered my beautiful little boy on the 22nd and all of the nurses were/are amazing!! Reassured me that i was doing well even when i was in a lot of pain, have checked on me and helped me so much and are constantly asking if we need …
I don’t get the bad reviews!! This is a wonderful hospital with great Dr. ,Surgeons, nurses.. and staff.. STOP being so negative. This place saved my life. I had the greatest staff and medical care.. not one person disappointed me …
An absolutely horrible experience with arrogant physicians that misdiagnosed me, treated me for the wrong thing, then had the audacity to chuck it all up to falsely being a psych case. Flat out wrote lies in my chart/record that will follow …
My son arrived by air and was put into a trauma room where everything was available in one setting without being moved from bed to bed or room to room and all the experts from every speciality he needed came to him in the incredible room. …
E.R intake and triage,you get two thumbs down on this one, BIG TIME. Me and my wife have never been treated so poorly in our lives. This department needs work and they should be ashamed! I will be honest though, after this part of the …
Idk what everyone here is talking about but I had a great experience. And even worse, I had to go for smthing trivial. I hurt my back moving and don’t have a Dr yet nor did I know I could go to the urgent care here, I felt so embarrassed to …
They never looked aty chart or treated me like a human
They actually lost my mother, terrible terrible terrible.
Go to ANY OTHER HOSPITAL
Unfortunately, I wouldn’t consider this place for emergency care… if I could give zero stars I would… My husband and I arrived at around 6pm on Monday afternoon for me to be seen due to lower pelvic pain while I’m pregnant. There was over …
My husband was in for heart surgery, we can’t be more pleased with the staff, doctors and care.
Horrible experience in the emergency room. Horrific policies are killing people and hurting families. Numerous people in our community have been negatively impacted and lives threatened due to their no guest policy. I nearly had a spinal …
They had some pretty messed up rules in 2021 about who could come and visit someone on hospice. Idk if Faucci himself made the rules up or if Walz came in there but it’s BEYOND sad. My grandpa was in hospice and I was never able to see him, …
I’m not going to let them waste even more of my time by writing a big long review. Simply put, don’t go here unless you’re in a ambulance. Even then, strongly consider anywhere else.
My husband came in on the morning of December 26th. He has dealt with a rare condition for 15+ years and Dr’s at the Mayo Clinic. We have learned to deal with the many twists and turns of this disease. We cannot say enough positive things …
If you come in with heart issues or are near death, I’m sure the care is fine. Anything else, you might as well ask them to put you on the payroll, as you’ll be putting in a very long shift in the waiting room. My husband was terribly …
Recently had to enter into the emergency for severe back spasms. Who would have thought back spasms were so painful, intense and uncontrollable. My needs were addressed in a timely manner by very professional, caring, considerate emergency …
I will never go back here for care. The staff write lies about you in your chart and blames you for making up symptoms. I literally could not breathe from the medication they gave me and they thought I was making it up. Then they gave me …
If I could have given this hospital a *0* I would have.
St Cloud hospital, you need to pull it together! You’re ER is RIDICULOUS!! How many times do I need to talk to your Medical Director, Patient Relations? Maybe one of the news stations is my next call?
You’re not doing pretty good job at all you can do better we can take that mask off in the time it’s getting too old
Worst experience ever….shouldn’t ever have to feel un safe in a hospital also negligence is very common can say as well I asked for a wheelchair the nurse assistant basically kept telling me room isn’t that far he was super rude made me …
Don’t waste your time here. They hire any doctors even those who have had multiple complaints. Misdiagnosed my dad who had cancer which he ultimately passed away from thier neglect. Go to a real hospital with competent doctors like the U of M.
Not a fan with this hospital and now I’m really not a fan of it I have asked to be transferred many times now out of this hospital only to be shut down apparently the forget osha regulations I have worked in the medical Field and this guys …
The ER tells my Mom and Sister that my 85 year old Dad can sit it the waiting room for 4-6 hours, WHAT!, I couldn’t believe it, what are they thinking, my Dad’s health is Bad and we trusted this place, not good, I hope they are not going to continue these types of practices. What a horrible place
This is so ridiculous! I’m in the ER because we think my son broke his arm. We got here with 1 person ahead of us. 3 came after us. The 3 that came in after us went back first. At this point this hospital should pay the patients to be seen …
I have never in my life been in an emergency room where the wait time is 10 hours. I think your hospital and your staff are disgusting for the way you treat elderly patients. You should be ashamed of your hospital. The nurse left me for …
I had 4 heart tests done yesterday. Did not get any results yesterday as the Doctors were in surgery and staff did know how long we would have to wait to speak to them in person. I was assured when I left after being poked and prodded for …
South Bistro – stopped for coffee between appointments. Quality products served by an amazing gentleman. I can not remember the last time I experienced an employee so delighted to be employed. Refreshing!! If in the hospital stop by for a quality cup of coffee and a snack.
This place is terrible. Was told online 45min wait. Came to the hospital was told hour 30 min wait. Been here over two hours now. And still nothing. Was just told possibly another 2 hours. This should be called a morgue not a hospital.
This hospital is terrible. They do NOTHING to take care of the patients. All the staff should be ashamed of themselves. I am surprised they have not been shut down by the government. The name should be called Horse **** Care immediately if not sooner. They are greedy and selfish individuals. Shame on them.
4 hours in the St. Cloud hospital ER and when asked how much longer was told could be an additional 6 hours. The crazy thing someone was already here in the ER for 6 hours prior to my 4 hours. Even crazier 2 people waiting for hours decided not to wait and just go home. This is the worst operation and lack of acknowledgment ever.
Regarding the ER. It is the slowest, most uncomfortable place I’ve ever had to go to. In severe pain waiting multiple hours is rediculous. It’s not a new problem for that place. They are among the worst in the state for wait times. Drive further to another ER and still get done faster all around.
My mom has been there 3 times in last several months. They gave exceptional care. Especially Kris the nurse on Progressive care and Kim the social worker.
Every time we come this place we have a big problem in the waiting time, I thought this is normal Becouse of the shortage of the rooms or even doctors and nurses. For todays visit I think something els is going on, I really don’t understand …
I cannot believe this hospital is allowed to operate like this. I took my mother in there after one of her doctors told her to go in. They did a bronchoscopy on her on Tuesday and the next day she did a CT scan and see there is fluid and …
I just left the hospital after having a Simple Prostatectomy and just wanted to say thank you to all the surgeons, doctors, and nurses. The service, concern, and care was exceptional! Thanks again for caring for me so well in this difficult time. Yall are awesome!I I pray God blesses you all.🙂 …
Today went amazingly well, I had to share with them the negative experience of dealing with a very bad nurse of theirs that really had been making me angry for some time, I expected the worst yet vowed not to lose my temper. …
I went to St Cloud hospital in emotional distress and they wanted to admit me to their Empath Unit. I am a 54 year old female that deals with chronic pain and walks with a cane daily and they told me they could not let me lay in a bed …
I realize the shortages of staffing, but this is ridiculous. They get you through triage and then make you sit and wait. Everytime I need The er they are rude at the front desk and ruder when you get in the back. These people don’t seem to …
WORST ER ever. Was there for over 6 hours. Basically felt completely forgotten about. Nobody comes to check on you for hours. No updates. Have to hunt down a nurse to see if anyone even remembers you’re there! Doctor okayed to get …
I would under no circumstances recommend this ED, especially if you have an emergency. I travel nationally and have chronic health issues. I have never been to hospital with such an inefficient, undereducated, and condescending front desk …
I just read some reviews about this hospital and I feel so bad for those people who wrote some negative reviews of this hospital because I know you do your very best to check people out and and all those things because when I was in the …
4 hour wait, 5 different guests went before my mother who showed up 30-40 minutes after her. Absolutely no idea what they are doing or how to run in any order. Favoritism to select groups. Was told no more than two visitors in a room but …
We just visited a friend in the recovery unit. He had been in other hospitals, and this was the first to actually deal with the issue. He now feels better than he has in a year. He was in a nice large room, and while we were there, the …
Worst hospital ever. Went back in January with a blood clot in my lung; went in around 11/12 and took 2-3 hours to get in. The reason I’m posting now is because I clearly had bigger things to worry about. …
Have had multiple issues with this hospital. I would NEVER recommend this place to anyone. They send people home with out figuring out what is actually going on with a patient. Having to bring a patient back a second time for the EXACT same …