CentraCom Interactive is located in Fairview, Utah and we specialize in telecommunications. Stay connected with the latest in technology. Many customers throughout North and Western Utah turn to CentraCom Interactive for their phone, TV, and internet. Our services include: Phone service, Internet service, Cable TV, HD TV, Local and long distance phone plans. We were originally founded in 1903. We have the history of service and the latest in telecommunications to meet your needs. With speeds up to 100 Mbps and free professional installation, CentraCom Interactive is the complete package. Sign up now and get your first month free. Find out more today! Call us or visit our website today for more information and current specials.
| Friday | 7:30AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5:30PM |
| Tuesday | 7:30AM to 5:30PM |
| Wednesday | 7:30AM to 5:30PM |
| Thursday | 7:30AM to 5:30PM |
35 S State St, Fairview, UT 84629
(Translated by Google) He was very professional and did a great job very quickly. Very kind . …
Easy to set an appointment. Excellent service from the on-site technician!
They have done a great job with everything at our cabin! Service is great!
Great service and a terrific product
Service tech was awesome
Arrived right on time and was very respectful n mindful of my elderly parents he had work around your awesome 👌 …
We had an issue with a broken plug and it was resolved within 24 hours! Great job!
We were having very slow speeds and we researched other providers and we saw that CentraCom offered faster speeds and so we switched to CentraCom as we needed faster speeds as our grandson is working from home 3 days a week. We have not had any problems and we don’t have slow delays now.
The service is terrible !!!
Terrible service and customer service
Wonderful company!
Expensive and works intermittently.
Reliable cable company
Yep
The employees are wonderful.
Internet is down more than it is up.
Awesome tech service!
Everything as scheduled. Good job.
It’s always shutting off. I hate this company
Kind and knowledgeable Set me up in a flash.
Laramy was professional, personable and skilled.
The tech was great and very professional.
The installer was very thorough and informative.
Great customer service! Great internet connection!
Avoid like the plague. If you have other options for high speed internet use them!!!
Called their after hours number abd whomever answered, picked up the phone and hung up. Terrible customer service
Never works wish I didn’t need internet for anything… Small town no options
Centracom is top 3 worst in the country!
Very awesome costumer service and the field guys where great .
Great customer service and friendly techs.
Fast, professional installer and affordable
Friendly knowledgeable techs!
Very polite and knowledged staff. Prompt. Stick to what they say.
They have good internet and customer service!
Actual Scam, services advertised are not services provided.
Everyone was friendly, helpful and the tech who installed was great!
Efficient and professional
I have been with CentraCom for over a year. Great customer service and no outages.
Horrible service…. internet is always going down, save your time and money and go threw a different provider….
Todd is the best
Great tech service, they went above and beyond.
Goes down for hours almost every night, speed compares to 56k and i think the janitor runs customer support
Awesome company that care about customers and the community!! Best service for our rural area!
Very nice and friendly service. So far things have been great. Thanks so much for the service.
Trying to watch a jazz game on this glitchy service is like listening to a cd with a bad scratch. I’m going back to Dish.
When technician show-up to install the service, he informed us that we did not have service to our house….Phamplets were left on all our doors saying service was available….Very disappointed….
Good
Great Business!!
Resolved my problem quickly.
I have had great service and internet speeds. I would highly recommend them.
Both technicians were on-time, friendly, professional and courteous. Highly recommended!!
Getting better! Was bad and had many disconnections, but not that many now and faster!
Continually improving services, this company has been good to respond to concerns and quick to resolve and offer help.
Great company. We never have any problems with our internet.
Terrible customer service! I called after hours “customer tech support” and hear there’s nothing they can do so call back during business hours. I ask to speak to a supervisor, only to be told there isn’t one. Horrible!
Great bunch and very apt. ISPs that pay attention like they do are rare and in short supply.
Always having issues with the cutting of our download speed when we pay for 20 half the time we get 5 mbps.
He was very friendly, gave me options, was on time and did a great job.
Fast service installation was without any issue much better service than Dish.
When there’s an outage no one answers the phones and it’s constantly going down.
Look to any other company. These guys are completely unreliable .
On time, professional, knowledgeable
Constantly losing internet have to unplug everything reset it all and hope it works. I’m done with this bull^hit.
Amazing!
They took a lot of time with me, explained everything to me. Easy to work with. Liked them alot.
Very professional, friendly and had no problems. They even checked up on a issue on our end and took care of it.
If zero stars were possible, that’s what I would give. I’m paying for a much better connection than I am receiving and you guys should be ashamed for ripping so many people off.
Unreliable internet service. When you can actually get a response, the people are pleasant, but it is a long wait to get to talk to a person.
The only reason we even use centracom is because they monopolize the area. They have terrible customer service they’ll charge you late fees even if it’s their fault the Internet always goes down and there’s nobody ever on call.And the customer service lady is actually pretty rude.
Someone using your internet service tried to maliciously gain access to my account. In my country it is illegal to attempt to gain access to an account that does not belong to you. Here’s the IP of the offender: 64.77.242.74
The internet service is VERY BAD, cuts out drops off to 1 mbs then goes back where you paid for then drops off with nothing, they will NOT fix or look in to why if you can find anything else DONT use centracom.
Five star service!
Switched from Centurylink after 26 years. Love the service and the technician was great! So much faster than Centurylink.
From start to finish it was a good experience
Great technician, Fast install and quick to fix any issues. Overall good Job
I use their internet in Ephraim and Moroni for business. The inconsistency, poor performance speed, and lame customer service communication make doing business difficult.
I am so disappointed.
Great Installer! Highly Recommended, He even removed all the old Coax that was installed in the past that was no longer in use!
24-7-365 huh?……..having post-installation issues and NO ONE is answering at customer service at 7:00 PM on a Monday night…(yes…I choose the option to get immediate help)……
The 2 technicians were wonderful. Set everything up according to what we had discussed and were very friendly at the same time.
Loved my technician and how quickly he got things done! Love my service already! Thousands time better than Hughesnet!!!!!
the internet service is horrible. I cant wait for my contract to end so i can find someone better and that should not be hard there internet is garbage. dont get it. they cant even keep there t.v. service working. they suck
Horrible company, Do yourself a favor and use someone else. Wifi speeds are horrible.
Quick service, nice employee
They get defensive when you call about reconnecting service and then they’re very slow at reconnecting. They need more flexible packages for second homes.
Very kind. Excellent Job!
I don’t pay $80 a month to have no internet. It’s too slow, and if you have more than one device connected at a time, none of them work. I’d suggest looking somewhere else.
I’m super satisfied with my service at CentraCom especially the Internet service
whenever I am gaming at home and my wife is streaming TV on Netflix the performance is great we hardly ever experience any lags or buffering .
Pay for 50, get .50, if I leave a 10 foot area around my modem my signal dies completely. Cancelling asap
I am very pleased with the level of service from technical support for our networked office phones. Ben was very patient in teaching me how to operate the phone system and utilize the many features available. Thank you!
These guys are great. Prompt service. Sterling Monk should get a raise and a promotion he’s an awesome, loyal, hard worker! Thanks!
I have horrible experience with this company. The line is SLOW !!!! when there is an outage their web site has no information concerning it. They advertise 100 gig on the billboards but in San Pete they say they can’t provide it yet I …
DIshonest, Corrupt company. I noticed an increased charge this month and I called to ask about it…I’m in a 1 year contract with this Corrupt company so I know they cant not increased the price when you are in a contract, I’m in the ninth …
Frequent outages and a dishonest company. I noticed an increased charge this month and I called to ask about it. They said in the agreement they can increase the model renal charge whenever they want and however high they want
I am very thankful for the incredible customer service and super fast internet from CentraCom! From those that answer the phones to the service techs out in the field they have always done a great job!
Its a great internet provider. The tech was great and very personable. they were prompt and gave great service. Will recommend CentraCom if you are moving into the area.
Nathan from Centracom came out and set everything up perfectly. He is professional and polite, and he answered all my questions. Thank you!
This company has THE WORST CUSTOMER SERVICE I HAVE EVER SEEN. The guy on the phone was extremely short tempered and got mad at me for reasons I don’t even know. Oh did I mention my internet doesn’t work and centra com has missed THREE …
Seems to work less than half the time.
We are consistently having our Internet go down at night and in the morning. Today we had a service agent come he did some adjustments and ran some tests and all looked well but it’s night again and the Internet is not working.
Well about a month ago I decided to try Crntra on blast worked well after the tech came to my home set it up a few days later it stop working call Fairview office a nice person tried to help but finally said she would send a ticket and I …
I’ve never had such a horribly slow and unreliable service in my entire life. It’s unfortunately the only thing I can really get out where I am and I’m not even in the slightest happy with it. Horrible connection, have to reconnect my …
Terrific 5-star customer service from Nina (Front Desk Customer Care) and Tory (Technical Service Representative) for immediately resolving our Internet problem. Thank you both so much!!
Nice, knowledgeable and explained what he was doing.
Service is horrible. My wifi goes down 3 or 4 times on a good day. Im constantly having to reset my router. I call customer service and get nowhere with them. But yet good old centracom wants the full amount even though your internet is not working. Wish we had different internet providers because i would go to them in a heart beat.
I’ve had centracom for years, they’ve really increased their quality over the years and I’m looking forward to more speed and better stability in the future.
If I could give zero stars, I would. While I had service with them in Dugway, I paid $60 basically a month for JUST 12 mbps. The service was come and go all the time and slow as hell. When I lived in Monroe, GA and had Comcast, I paid $75 …
The only option for me where I live. I pay for the the second fastest internet that they offer and there are some nights that we cant even watch a video because it buffers so much. That is when it is the only device playing as well! …
We are very happy with our service. The tech was so helpful and friendly he helped us with everything we needed. It was a cold day but he installed everything with a smile.
Service was great 👍 resolve quickly issue . …
Internet service is good when it’s available.. it comes and goes, I have it go out at least once a week… It’s been out since sat around 7pm. This is the longest it’s been down but very frustrating because I call the number in the evening …
I dont know why I have stayed with Centracom this long. Their service is sketchy at best, up and down anywhere from minutes to days. Their customer service does an excellent job asking me to reboot my devices only resulting in giving me a …
We have been with centracom for not even a year yet (end if September will be a year) The internet was great for the first 6 months or so, but now the internet goes out a minimum of 2 times an hour! This has been extremely frustrating when …
They worked with our schedule here in Mapleton and did an awesome job!
Telecommunications company
They are pretty good, but since they have no competition locally, they can set higher prices. Service is above average with the exception of having to talk to …
This internet company is the best I ever had. It’s also more affordable or same price but with better speed. I paid $130 for the new program and I get around 100 or more mbps. I do wish it had better upload speed I only get 2 or 1 mpbs …
With all the craziness the past few weeks there have been a few internet problems. I have worked from home for a long time and rely on being able to talk in real time with people on the other side of the world. Centracom has been fantastic …
Cable internet is unreliable and goes down constantly. Called customer service: busy signal. Called again: disconnected before I was transferred to an agent. I really wish there were more choices around here! …
Do not get internet through Centracom!! I had their service for a matter of 1 month, the rest of the next month it was not used, because by then we had switched providers. …
The technician was Great. He answered every question and helped with various devices that needed to connect to the new service. He came back the next day with solutions to problems he observed. He definitely deserved five stars!
Slow unreliable internet. Can’t watch movies without constant buffering . Can’t play video games online because of atrocious lag . Just wish they would live up to their claims.
Addendum: since posting my earlier review, the reliability of the service has improved significantly. Probably the best broadband option available locally. I will say that the “network status” checker on their website is garbage, because …
Horrible customer service, Laqisha in tech support is rude, ignorant and combative when talking to customers. You should be helpful and not treat people like they are interrupting her Facebook time. Put me on a hold for 8 minutes. Finally …
The 2 man team showed up 10 minutes early on the agreed upon date. They were friendly but coureous about getting right to it. We walked through the planned location and discussed needs & options. The whole process took less than an hour …
I like that the internet is more reliable than the other companies available in Santaquin. However, it is hard to get in touch with them via phone in the later afternoon. Their hours say til 5:30 PM but they turn over their phones at 5:25 …
CentraCom technician did a perfect job. Very knowledgeable, quick and efficient. The system was needed for remote cameras for security. We are very happy with the safety of being able to see our building day and night.
It’s been about a month since i got centracom & it’s been great! when another company said they couldn’t give me service because of my area, i called them and they were able to come the next day, and set everything up! fast and easy!
I have been so impressed with the service I have received from CentraCom’s service rep “Julie”. She listens and takes time to understand my questions and concerns. It’s nice to work with someone that you feel cares about the customer and …
Very friendly customer service but horrible, horrible interent. We tried a half dozen different things to get smooth interent including not having to reconnect to our own network multiple times a day and nothing worked. It sucks and the …
We bought a home in a brand new development. We were lucky that Centracom offered fiber optics for our internet service. The installer came to our home and started the installation. He found that the builder had not finished their end …
After canceling service a tech came out to pick up the equipment. He said they don’t usually give receipts for equip. So I asked for one. When we got our final bill, we were CHARGED for the equip they had picked up. …
If I could give zero stars I would. Our internet gets about ten percent of the speed we pay for (when it works). The technicians I’ve met are great guys but the service is absolute bottom of the barrel, I’ve lived all over the country (small towns, big cities, east coast, west coast, midwest, etc) and never had worse internet
I wish I could give them no stars. Their service is spotty at best. They sit and add fees whenever they want and rack up their prices. When ask why they say they reserve the right to so that. When you need anything after hours they have …
If you are considering moving to anywhere within the CentraCom service area, You need to ask yourself how important reliable internet is. If it’s important at all, you should reconsider moving. I can’t understand how they seem to be OK with …
Our tech was above and beyond excellent. He stayed late to swing by our house so we could get set up. He was professional. Courteous. Fast. Absolutely amazing tech. 10/10 stars.
The experience was very good. The technician was courteous, polite, & experienced. He showed up on time, explained the process thoroughly, & the installation went smoothly & quickly. A few branches needed trimmed, which he did & offered to dispose of them. Overall I’m very pleased with the experience.
finally made the switch and glad I did, now paying half of what I did before, so far no connection issues. Customer service seems to be easier to reach and understand, and the tech was friendly and professional.
Centracom has done a pretty good job, they brought service out to our home in Spring City, they have pretty good customer service. My only challenge was a problem with their blue stakes attention to detail.
It took a little time to get what we wanted. But we finally got it.
Install was smooth, quick and professional. Works great.
So far the service has been fast and reliable. Though I’ve only had it for a couple of weeks. However, the installation rep (Aaron) was absolutely AWESOME!! He not only showed up when he said he would, and was professional and respectful …
The technician who assisted me was excellent!!! She didn’t talk down to me; she just talked me through everything and was so patient, as I have limited knowledge how all these things work. I was extremely impressed with her and am so …
This is our first time getting internet of any kind of our own, and it was 10 times easier than I thought it was going to be. The installation guy was kind and polite, and knew exactly where to go, having done it in our apartment before. It took no longer than 20 minutes. My wife and I are very pleased!
Horrible internet service and customer service. Paying for the 250 speed and at night I am barely getting 20 (tonight was 12). Called customer service and they told me it was because of the amount of devices. It’s been the same amount …
The technician was very friendly. He was quick and answered all my questions. The service is great.
Such good wifi, very pleased. I can play video games all day if I wanted
I had hardware break from age and the repairman came out the very same day and replaced it. No fee. Really nice
Friendly people. Helpful, professional, prompt.
Installers were great!
You know how they say we tell way more people about the negative experiences? …
The programming works for me, it has what I was looking for fir a reasonable price
Very nice, respectful installer. The internet service worked perfectly. The only reason I give 4 stars is the price was more then I have ever paid for internet.
We have had their internet service for about a 2 years. Their tech support and internet service has been really good. . We had a problem with the service a few days ago. Tech support tried to fix it over the phone. When they could not they …
Brett, Did a great job installing and setting up my system. When I call CentraCom are very polite and helpful.
Great service, been with them for years!
Everything was smooth and they did a great job!
They make you buy an Arris model modem and don’t give you a choice of modems outside of that. Their after hours techs are next to worthless and told us the business office handles MAC address changes. The internet is well below the speeds we pay for and is very inconsistent.
The tech, Jose was knowledgeable, friendly, and helpful. He was more than willing to go the extra mile to ensure my modem was placed exactly where I wanted it and ran cable so I could use it with what I already had set up for my router. I appreciated the excellent customer service!
Had a high speed internet install with CentraCom yesterday at my new house in the Gunnison valley. Tech was very knowledgeable, friendly and fast. Internet is good quality for a rural area. I’m impressed.
Constantly is down… I would say the last two months it averages a dozen times a week, mostly in evenings. In fact typing this now using data on cell.
I’ve called for service from this company multiple times they always tell me that there be someone out there to give me a bid no one has ever showed up it’s been weeks and weeks I called them no response this place is ridiculous.
Does not return phone calls, can never get ahold of a live person. Had their service for a little over a month now. We have to restart the routereveryday, and this is after they put in a new one. Not happy with the service. Paying way to …
Installer was quick,clean and professional.
Great high speed internet service with an affordable price
Worst internet of my life. It was the only option other than Manti telephone that requires you get a home phone. Centracom literally drops connection twice a day so good luck trying to do anything that requires a constant connection. …
The technician was very prompt and knew exactly how to fix the problem
centra com was fast and efficent in fixing my issues that day, they showed up same day and fixed it in about 20 minutes.
Travis was just here in Gunnison helping me get my other TV hooked up. He did a great job and answered a lot of questions as to how to get Roku and to verify my password. He got rid of a lot of cables I didn’t need, and helped me figure …
I’m sure as with everything else many people have had great experiences with Centracom but we have had nothing but problems. Our router has been replaced, we have one smart TV and two IPADs connected and constantly lose connection. There …
They fixed my issues and upgraded me to 50 Meg.
Great service, knowledgeable and they went above and beyond to install In a timely manner. I needed services quick for my job they did it fast. Thank you
CentraCom has been a pretty solid provider for us, up until recently its been the complete opposite. For the past 2 weeks It’s been a real pain trying to get a connection at all. I can’t even play 2k as of late cuz the Internet has been so bad.
They were is to deal with and fast to install. Thanks
I love the response to troubleshooting! They are very timely in responding.
Technician kept me in the loop and took care of the issue (for the most part). CentraCom is very responsive to it’s customers and work with you to resolve any issues. Thanks, CentraCom!!
Finally fast fiber internet in Lehi. And awesome technicians that make sure it works properly!!!
Daniel was great in getting here and resolving our issues as quickly as possible.
We had a terrific experience with CentaCom. Travis, a technician, replaced our modem quickly and efficiently. He made sure everything worked with the old password. He was terrific at communicating with me – very kind and helpful!!
Very good install service. Kind and respectful. Overall very satisfied.
great customer service and internet! Couldn’t be more happy! Thanks CentraCom
They fixed our problem the same day and it’s always extremely easy to get a hold of customer service!
The technician was very nice, knowledgeable and patient. It was a good experience, not stressful at all. I would definitely recommend the technician and services provided.
If you’re looking for the best internet provider, along with phone and TV. Give CentraCom a call. They are the best, hands down!!
The internet is very good, its down maybe once every 3 months or so, but only for a few hours. Super fast and rare for it to lag during playing online games. I had the 25mbps for a long time and upgraded to I think it was 75mpbs and it …
Customer service is great, have had some connection issues that they are quick to resolve
Tech was very knowledgeable, switch was smooth and problem free.
Great service. Called in one day and a service representative showed up the next.
Just a wonderful company. They are very prompt and professional and their service is incredible. I would highly recommend this company.
The technician was on time, courteous and helpful in installing CentraView on my tvs.
The tech was great to explain everything that he need to do and answered all my questions i had about the service.
CentraCom is the best company to help with any problems you may be experiencing with Internet. They always take time they very kind helpful and kind.
Great service, have had for over 15 years in Nephi area. Fast speeds and great customer service.
New but it works great so far. Technician that installed was very patient while I learned the app and was super friendly and professional!
Alex, the tech was Awesome & very professional & knowledgeable! The service is blazing fast as well!! I am super satisfied! Thank you Alex & Centracom!!!
I really like Centra Com!!!! They are easy to get a hold of and deliver what they said they will do! Very well priced! Service is working perfectly!! Thanks RJ
Better hope you don’t need a new modem on the weekend because you can’t register a new one until their business section is open. It means you are paying for a service that you can’t use and they tell you to go eff yourself. Let alone it …
Good company, good service, good people. I’m very satisfied with CentraCom as my internet provider.
New to the area, experience with CentreCOM is very good so far. The young man that did my install was a very impressive and skilled technician. I would like to acknowledge his parents for raising a very well rounded young man with a stellar …
Charged over 200 for an early disconnect fee. Better hope life plays nice and you don’t have to move like we did.
I find with the services I have received there could be no improvements made. This new set up is so easy and so much more convenient
Tech was great and answered all my questions, very knowledgeable and helpful. Very nice and the internet is fast!
I really like Centracom. They have great service and products. My biggest problem is that they are charging us more because we are rural.
The technician did a great job! He is well qualified, appreciative of his knowledge and training. Thank you!
Installation was a breeze – in and out quick. Jared and his helper were professional and knowledgeable. Would highly recommend CentraCom.
Local phone company with greqt techs, easy appt scheduling and prompt service. Having trouble with internet service and they are reliably working to figure out what is going on.
The guys installed our Wi-Fi and went above and beyond! Super polite and efficient. Very happy with the service!
Very great price for fiber. Quick and professional installation. I could not be happier with this ISP.
The technician who came out (Ryan) was absolutely fantastic! He had my problem fixed really quick and was super personable and kind!
CentraCom’s technician Kevin installed the service at our house in a professional and courteous manner. We are very happy with the service and installation!!!
We are new customers of CentraCom. Very impressed with customer service! Quick to try to fix problems! We had some problems with equipment up front but they did what it took to get things fixed and up and running!
Had troubles over the weekend and CC called to verify. An hour later a tech showed up and did a thorough job getting my devices up and running. Thanks for all your help CentraCom…….
Today, zero stars. Right in the 2st Quarter of the football game the internet goes down. I call support and receive confirmation of no internet. I’m told it’s a fifty dollar service charge for a technician to come out and fix a service I’m …
There were some problems along the way, but now my internet is doing much better, And I am so much more happier now. And the techs are nice to be around, and do there best to try to fix problems.
The technician was very helpful in educating and answering questions. He was also patience and made sure we understood the new system.
CentraCom staff members always respond to my IT issues as soon as possible. They stay in touch with me afterwards to make sure that the IT problem hasn’t returned. I always receive superior service from all of the employees of CentraCom!
Technician was timely. Service is so much better than I had.
Just wish we had fiber, then I would subscribe to lots of streaming channels
I appreciate that Centracom is expanding their Fiber coverage to Nephi and other towns. I work from home with an IT job and need a reliable internet connection that has low response times so my work meetings go smooth with no jittering in …
The guys that installed my service were great guys, very polite, answered all my questions and did quality work
CentraCom takes customer service seriously—they were busy but fit us into their routine within the hour. Everyone is helpful and positive and helped me be informed every step of the way.
He was prompt, competent, and knowledgeable. He explained each step he took for the installation, and made sure we were satisfied before he left.
Service/install technician was on time, extremely friendly and polite. He performed the new install with excellent results and left the site clean.
I’m a co-owner of The Haven Coffee House located in Nephi, Utah. Our customers and our business rely on a stable internet connection. Our guests comment on how they are able to get their work done quickly with the fast internet downstairs and upstairs in our coffee shop. Great Internet Service!
We have enjoyed our internet from day one. No problems!!
Thel people are so kind & considerate wanting to help us with our experience.
A great company!
I would give a 0 star if that was an option. This company had the WORST customer service I have ever seen. They say they will call before they come and they never do. One guy was like 3 hours late and then really mad that I had an appt. to …
Great internet service. It is reliable, fast and affordable. Customer Service and Technicians are knowledgeable, friendly and respectful. I had fully enjoy this internet service for 19 months, and I’m looking forward for more years to come.
Great internet providers in our area. They are willing to take the time to go above and beyond to help get everything installed and working right. I am quite impressed with them.
We have the fiber service. It’s been about two months now since we signed up with Centracom and I’m very happy so far. The technician that set it up had to spend extra time at our house, but was very professional and super helpful. The service so far has been better than Centurylink, and we are very happy.
I called CentraCom one morning this week to report that neither of our TV’s were picking up the internet no matter what I tried to do to fix the problem. Within about an hour, two service representatives arrived and identified and fixed the …
Very polite and professional tech did my install, listened and considered my recommendations. Install went smooth, we are all very happy with the WI-FI speed and clean installation.
Used to be better when I first signed up 3 years ago. Their customer service is no longer local where they have no idea what is going on. Have to wait couple days for a response. Speeds have gone down by A LOT ever since I signed 3. I had to upgrade and now getting slower speeds thanks I was 3 years ago with a lower plan.
It was nice talking to a technician on the phone to try and figure out the problem. Then they scheduled a time to come and resolve the problem the very next day and even followed up a second time because on their end it didn’t look like my …
I texted CentraCom in the late morning to get help with issues with our Internet service and a Technician came about 4pm. He worked fast, was very informative and friendly. We have loved our Internet service through CentraCom and we’ve never had any problems with it. Thank you.
I work from home and depend on my internet, and they had sent Bert C, and they have come out 2x on the very day that it had went out on me, respecting the fact that I do work from home. They have been very proficient and repaired my problem …
Tech and customer support is awesome! As I’ve had issues with my internet CentraCom has been quick to troubleshoot over the phone, when the problem persisted a technician came the same day. CentraCom then followed up to confirm to issue was resolved. A growing company while maintaining small company attention.
I have had a few issues just because the wind and rain but they have always been great to me! They are always very fast at fixing the issues. Whenever I call in the ladies are always nice and sweet and make sure I understand everything! I highly recommend them!:)
Had a great experience from the first call to the Technician. Everyone I talked to was nice and helpful and answered all questions I had. Technician arrived early and was able to take care of setting up the internet quickly and professionally. Way better customer experience than previous providers we have had.
We live in an area that only has Centracom as an internet provider (other than Hughes Net). We pay $73 a month for 80Mbps, we average (when we are lucky) 40Mbps. We were trying to watch Netflix and the internet just dropped. We restarted …
Fantastic experience from start to finish. The online chat feature was a surprise to me because the lady I was talking to on online chat actually called me to schedule the service. Generally the online services are outsourced and you have …