Central Electric Cooperative is a rural electric system that serves nearly 25,000 members in portions of Allegheny, Armstrong, Butler, Clarion, Forest, Mercer, and Venango counties in Pennsylvania.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
716 Route 368, Parker, PA 16049
Horrible services
Poor communications with outages
Clear skies, no wind, no power. The usual…
Fed up with this company, wish there was another option for us.
I prefer this company to the others I have had in the past.
I’ve been waiting for service to be hooked up and i can’t get any information about it there’s no customer service
Absolutely horrendously terrible unhelpful company
Power always goes out and takes forever to get back on!!
Poor service! 4 outages in last couple of months. None caused by weather related storms!!!? Costs me money!!!!
Worst customer service ever!! And I can see I’m not the only who feels this way!!
Great responsive co op that has reduced outages greatly over the past 10 years
Constant outages with no reimbursement! Invest in a generator if you are forced to have this company.
The power goes out all of the time and it takes them at least a day to fix. Also no customer service and more expensive than everyone else.
I work with these folks on extensions to the homes we build. They are always very accommodating and professional. Pricing is always fair.
Power goes out every time the wind blows. A generator is a must with them
I have fewer major outages than when I lived in town (different electric company). 8 years of good service.
They are very expensive and ridiculous too. We pay an excessive amount for service and the power goes out at the drop of the hat. Worst utility company ever
Constant outages. Called to get an estimate on how long to expect to be without power… “we have no idea and no way to know” sorry but this isn’t my first time as a home owner. Every other company I’ve had would give you a ballpark idea!
If the sun shines too bright these people lose their service. What a joke.Why does Clintonville use PennElec and never lose power but the trailer court here does? This company sucks.
It’s sprinkling. The power is doomed to go out. Yep, it’s out. Consistently awful as usual. Like a third world country. A generator is a must have with this company.
Worst electric company ever , power is out all the time. Sunny days, storms , when it finally stops raining!! And it takes forever to come back on. If I ever get the chance to move I’ll avoid this power company like a plague!
Right now West Penn has 6 outages in Rimersburg and 3 in Sligo. There are 231 in Porter Township without power. For 12 years the outages have constantly occurred. Their remedy? Mow over 34 of my 12 inch saplings under their line.
Called the call center only to find that it’s not for outages so instead of having an option to connect you , you have to search for the number. None of the website have a click on the number to connect for those of us that are trying to call from a cell phone and have no way of writing the number down that is rambled off to you.
It’s the most freezing weekend of the year so far and there are 11,000 outages and I’m only seeing the numbers go up or hardly down at all on various websites. It’s been almost three days now and my food is ruined, and there’s nothing I can …
This company does not partner with places such as Sears for discounts on energy star appliances. To me that would rank them as a company concerned more with the bottom line than my family or the environment (planet). I am not able to …
Outages all of the time. If there was a different power company option, I would switch immediately. If you too are unfortunate enough to be a customer of this company I suggest adding their “outages” number in your phone because you’ll be needing to call it at least once a month.
Have had Central Coop for almost 2 years and really no issues. Power went out a couple of times but was back on within hours. The website had an outage link, so I could get check and see (via my phone) when it would be back on. The do have …
Awful. Had them all my life and they have always been terrible. Outages for days. Sometimes electric just goes on and off for no reason on any given day. There are roughly 17000 outages right now and not one truck seen on the road. Its …
Terrible customer service. Been in our house for four months I’ve already had four outages. The latest one is still ongoing. They can tell me nothing about the outage can tell me nothing about how long it’s going to take to restore …
The power goes out at the worst times.
I have to sleep with a cpap machine and I’m afraid to wear it.
If these are so- called managed outages they need to inform us customers!
Consistently bad. Outages range 5 hours or more.hopefully they sell to a utility company that can provide service on a consistent basis.
I have had central electric my whole life and have absolutely nothing good to say about them. Ridiculously priced. CONSTANT power outages that last forever. You can’t call a human to talk to.
Horrible company. Haven’t even been living here for a year and it went out multiple times. They take forever to fix the problem and my kids are cyber schooled and miss class or I can’t sleep because I need my CPAP. We can’t switch electric companies because that is the only company we can get where we live. 😡 …
Worst power company ever. Power went out and have no idea when it will be back. The company says it is part of their rolling blackout program to save them money. BS just another way to screw people and make them loose food that needs to be cold.
Terrible customer service. Power goes out multiple times a month inexplicably. If it rains your power WILL be going out. If it’s sunny and nice….you may still lose power! Hidden charges and fees for any kind of transaction. Set extra …
So its 4 days before Thanksgiving, your bill is 140 dollars, you’re in the middle of a pandemic, its basically freezing out at all times. Your power is out 1 morning, they tell you ” oh we turned it off because there was a spike in power …
Would rate zero stars if I could. Central Electric power lines are causing power surges at my house. Power surge caught my AC/Heat pump on fire and ruined several personal items. Reached out requesting someone come look at their power line. …
I would give zero stars if it was available. Our power went out on 8/27/2020 at around 5:00pm it is now over 12 hours later, so I called customer service to check for an update as to when I might expect service to be restored, and was …
They don’t have enough people to work on the power outages. Takes too long to get power on. I’ve been a member for over 30 years ,it never gets any better. Wish I had a choice.
Daily brownouts, and power outages every time the wind blows. We have lost so much food, equipment, time, and sleep because of this company. They frequently put our family in danger of freezing because of their negligence and ineptness …
This power company is a joke. The wind blows you lose power. Power comes back on for an hour then shuts off again. If there was another company to service my area I’d gladly leave.
It’s -5 degrees out tonight thanks to the lineman for getting our electric back on in a couple hours…12/23/22
Terrible! Trying to run a business and electric goes out for 1 second randomly consistently. Shutting off all 8 computers in the middle of a customer deal. It’s ridiculous
Terrible company. If the wind blows the power goes out, and they can never give you an estimated restore time. If we could switch companies, we would in a heartbeat.
Low reliability. Perhaps they should use some of the money we get nailed for each month to improve their equipment. Hasn’t changed in the thirty years I have been stuck with them and probably never will.
I am being generous with my rating. CE is very expensive in comparison to other providers and the service does not justify the cost. The many times a year outages occur saves them money and costs the customer dearly. The staff are haughty …
I’ve been serviced by the co-op for several decades. My experience with them has generally been pretty positive. The rates are better than other power companies close to me, and the service is reasonably reliable. I don’t understand the 1 and 2 star ratings.
If I could rate central electric zero stars I would. Power goes out all day long multiple times a month. Currently power is out called to check on the time it would be resolved and it said it would be resolved at 745 pm when I was calling at 8 pm. I cut wait to move out of this area and never deal with these people again. Truly.