Central Electric Membership Corporation is a nonprofit electric cooperative that serves more than 19,000 customers in Chatham, Harnett, Lee, Moore and Randolph counties in North Carolina.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
128 Wilson Rd, Sanford, NC 27332
(Translated by Google) This company charges you even for what you don’t use, they bill you high, just because the weather was cold, and they send you a bill of 360, when you don’t have a washer or dryer, and you keep the rating low, for …
very helpful customer service
Quick, pleasant, and helpful customer service.
Never had any problems!! Awesome service!!
Always friendly people; power rarely goes out.
The customer service is always great!
Very happy with the new adjustments with the billing cycle.
The power always seems to go out. And takes way too long to be restored. This is the first area I’ve lived in where it happens this frequent
Bunch of rude women. Every single time I call, I’m always connected with people that don’t know nothing and rude! Hangs up in your face and clueless about what is going on. Donna
I can’t believe, the bill I get…. I used to live in California in a bigger house and my electricity never pass $80… now here in NC $175 and up. Omg no matter what I do to safe I always get ridiculous bills
Great service!They keep our house running amazing.They keep every circuit working properly,meaning we can know that we will always be able to charge our devices,have our rooms light up,and so much more!Thanks CMC!
Absolutely money hungry. Just get services on they request a $500 deposit in which you don’t get back if you’re late on more than 2 bills. Why not put that $500 towards our bills. And won’t make payment arrangements longer that 6 days.
All in all it is a very small electric company so they do things differently then most more common electric companies I won’t fault them for that but if you need to get anything done outside of paying for a bill you definitely need to go to …
Security light went out in my driveway, I am on oxygen, was afraid if I needed help at night ambulance might miss drive, called Central Electric next day. They came out within 12 hrs. THANK YOU
Sucks we dont have options. The sanford location is garbage. And the guy who is a customer “service” rep after 5pm has never been helpful the handful of times ive called and always says the same line, theres nothing he can do. Why is this …
My bill was paid by 3:00 p.m. I expected to get home at 8:30 to nice cool house…nope. still no lights. Been on hold for 30 minutes. This place is horrible. …
Terribly high kWh cost, more like 14 cents per kWh, I’ve never seen such a thing. I live in a home that’s only a few years old. I conserve energy in my home and it’s still ridiculously HIGH! …
How is it legal to “roundup” to the nearest whole dollar amount?!? I just got my bill with current charges of 250.01 how is it possible that I look lower and it says $0.99 roundup fee!!! I’ve never seen that in my entire life. That has to be the biggest scam I’ve ever seen.
Electric Bill Each Month Is Ridiculously High For This Small House. I Had A Bigger House In Ny And My Bill Was Only 40$ A Month. Price Of Living Is Cheaper in Nc But My Bill Estimates 250$ A Month Here. They Don’t Even Do aoayment Plans & …
Overall, the experience with them was not bad, only because we didn’t have any issues / didn’t have to contact them over our one year with them. Probably would be a 4 star rating, rarely lost power and if we did, it usually kicked back on …
Electric bill is insanely high. It’s only my nephew, sister and myself living there and most of the time I’m at work. They don’t consume much energy either. No reason why I should be paying +$300 dollars a month.
During the recent snow storm I was overcharged for quite a few days due to a system error I was sent an email and a letter stating that the system would Regenerate My bill And add any over charges to my account I still have yet to see how much I was overcharged And the over charges being applied to my account
They wont maintain lines through their coverage area. Try riding around with your AM radio on in your car and all you hear are leaking power lines. When I reported it I was ignored. All this radio interference is from arcing, wasting electricity. Drive out of their service area and noise is gone.
I live in a 3 story house a lone, work a 12hr shift. I’m only home in the evening and my bill always over $200. When I had a family living with me my bill was never this high. Now that I live alone and hardly home my bill is higher than it …
We have dealt with Central Electric on multiple occasions. I have found their customer service to be top notch. They are very friendly and go out of their way to find solutions for homeowners and land owners. We recently asked if they would …
I have been using can-do electric service company for years! I’ve also became a very good friend with Mr David Simpson! He has never been called back to redo a job, but have been called back to do other jobs. I’ve even referred them to other people! Thanks Can-do electric company
Since November 2021 I’ve been helping my aunt with things due to her son’s passing. Central Electric has been wonderful to help. Dawn especially went above and beyond. It’s all in connecting with someone who cares to get the job done. I …
Worst electric company ever. Unexplained charges, only can contact them via phone call and I moved out of the area and disconnected my service yet they still send me a bill to say someone else is paying the electric bill. They give me a break down of this other person’s electric usage! This should be a data privacy violation.
When the power is up, it’s fine. But the high frequency of power outages is pushing me towards a large solar/battery installation. Cost isn’t a factor in that decision, just reliability.
We have been a Central Electric Member for many years and commend the employees of this company for their unwavering commitment to their customers. …
We’ve had a good relationship with Central EMC over the last 9+ years. Reliable power, quick restoration and fair billing. Much better than family and friends report from Duke Power.
Of all the power companies I have done business with Central Electric is the absolute worst ! Their response time during outages is horrible, probably because we are on the Moore County side of the service area and they could careless . …
WOW! Power lines on the ground over 30 hours since the power first went out. Called to follow up and a recording stated that “service has been restored”. We have not seen a truck yet.