Central Florida Endocrine and Diabetes Consultants
Doctor, Central Florida Endocrine and Diabetes Consultants, P.A.
We specializes in the treatment of Diabetes, Thyroid and Endocrine disorders. Phlebotomy accredited laboratory; bone density testing; thyroid ultrasound. See more
Won’t go back. So disappointed that because of neglecting on scheduling and switching without your knowledge, I couldn’t even proceed to a proper visit and treatment.
I have contacted the office several times to try to schedule a new patient appointment and staff won’t return my call. I finally got a hold of someone today and I advised to leave a message someone would eventually call me back. Wow!
Have called multiple times to schedule an appointment during business hours on various days and nobody ever answers the phone. Now having to get a new referral and travel twice as far to another endocrinologist.
Wait time is horrendous!!! No respect for a patient’s time.
Once you get in though everyone is very nice.
But by that time you are just irritated and insulted. …
This place needs to get there billing office in order. Every time we find out how much we “owe” its different. Before a visit its $120 … We pay the $40 co pay. After visit its $24.20. Then we get a bill for $150 … Well that was a …
OK place until you need something-getting treatment for a hereditary bone disease-had a fractured knee (second in 3 months), was still working full time and I got a little teary-eyed during my visit and the MD could not wheel himself on his …
New patient here .saw Dr Rodriguez he went over with me. I asked another of questions. He listened didn’t rush me which my other endocrinologist was always in a rush. .
Dr. Pacheco is great but the front desk staff is the worst. Somehow they find a balance from that they forgot to tell you about the las the previous time that you came in, even though you paid for your visit when you were there last. Very frustrating!
From the beginning I was disappointed with this office, I stayed because this was the first time seeing an endocrinologist. I was diagnosed with Hashimoto’s over the phone, was treated rudely by the nurses, and was discharged because my …
The doctors are great but the customer service area is not.
They never answer the phones. Very difficult to contact them. Even through the website is difficult.
This is a terrible practice that does not value their patients. After 8 years going there they arbitrarily dropped me as a patient because I didn’t reschedule within their expected time frame. They left me without insulin or my other prescriptions. I do not recommend them and do not appreciate their business practices.
I have been calling since Monday for a prescription refill… got the nurse to finally pick up on Tuesday. She told me in the morning that she would refill a 6 month worth. It is Saturday and the rx is still not refilled! I ran out of pills …
This doctor office is just a fraudulent scam. You will book an appointment, they will not tell you where before they hang up on you, and then when you call back to clarify or cancel they will lie to you (if they answer the phone) or they …
Today was my first visit at the location on Underwood near ORMC. I was asked to arrive at 9am for a 9:30am appointment. I am still waiting to be seen 45 minutes after my scheduled appointment time. Doctors offices are truly the only place who can get away with not caring at all to adhering to a schedule.
Staff is rude, they never answer their phone and if they do they just put you on hold and then hang up, some doctors are good while others aren’t the best. I don’t recommend them at all.
Came back to this practice as soon as my insurance allowed! So happy to be back to the professional and wonderfully knowledgeable doctors and staff here!😊 …
This place is a joke. They make appointments only to cancel or reschedule them because apparently the office staff doesn’t all know the protocol to make appointments and what labs need to be completed before being seen. So then you sit …
Great Physicians, but not enough staff. I’ve been a patient for over a decade and now have to find someone else for care. Errors in billing and you can not reach them by phone. Too much work for the staff there, was my impression.
It was my first time at this facility where I met Dr. Sohail Ali who turned out to b such a fine doctor. He took the time to listen n explain which so many doctors don’t do. Not only was I extremely happy with the doctor but his staff …
When you call this place to make an appointment during their business hours, you make the appropriate selection through the first automated menu and then go directly to an answering machine. I have left a detailed message 4 times in the …
I have been a patient of this office for over 4yrs and couldn’t be happier with the care I receive. Dr. Rickson helped me get my thyroid levels in order after being under the care of another physician’s office who was over treating me with …
I was a 5 year patient of one of the endocrinologists here.
Unfortunately when I tried to renew my thyroid refill I was informed I had been discharged as a patient because i didn’t reschedule an earlier appointment quick …
Used to be a good place. Now they have too many patients to care enough for each one. You pay for up to an hour of waiting, even though they don’t take you without appointments, and get only 5 minutes with your physician. The nurses and …
Dr.Ali and his nurse is amazingly polite,caring and professional.
Adeena in the billing department is super polite and very quick and proficient.definitely recommend this place
My husband was discharged from this practice due to a $100 collection They told us to pay and that he will be able see the doctor but come to find they just wanted the money and said you we will not see him ever. I am very discontent with them. So if u an outstanding balance be sure that you will be discharged.
I have been calling their office to schedule an appointment for the past 2 days. No response. When they answer the phone they say “scheduling please hold” and never return to the phone. The office manager should work in improving the customer experience. Poor service!!
Was amazing! Everything in the same location ( blood work etc. ) The staff was amazing!! I encourage anyone to use the doctor and facility. Adeena, Gary and Michael was amazing!!!
I have been going to that clinic for years. The staff is always professional and very efficient. My doctor is great and now that I have moved to another city, I will still make the drive to Maitland for my appointments. They have a very …
I had a very negative experience with Dr. Ali during my last pregnancy. He had the gall to ask me “Who told you you could get pregnant?” during my first appointment with him. He couldn’t have been more condescending. …
The doctor I saw was kind, that is the only reason I am giving this place any stars. The office and the way they handle business is rude and cruel. They “dropped me “ because I didn’t make an appointment after being threatened by a random …
This practice is not about health care. No one answers the phone, getting a return call is impossible, their APP is garbage. If your seeking to get endocrine assistance here, I would HIGH SUGGEST YOU DO NOT.
Dr. Dickson and her staff are amazing. My husband and I have struggled with diabetes for years. We found Dr Rickson a few months ago and it is completely controlled and we have both lost over 20 pounds! Highly recommend
Michael Davin a an angry human being who this practice has allowed to be an “administrator”. He yelled at me, literally yelled, and discussed my private medical information in the lobby in front of other patients and staff. When he was done …
I have been seeing Dr. Pacheco for a very long time and he is great. His staff has changed over the years, but they are all wonderful. Thank you for your kindness and understanding
Denise D
Everyone is very helpful and friendly. I would recommend others to Dr. Rickson and her team. All of them makes you feel comfortable. I’m so happy for her to be my diabetic doctor. Thank God, that He guided me to her. With the help of God, …
Literally if I could give this location 0 stars for customer/phone service I would. The doctors are AMAZING. Like literally Dr. Rodriguez is the best there is… but the answering staff is HORRIBLE. Every time I call to schedule an …
I visited Dr. Ali this week. He and all of the office staff are incredibly helpful, welcoming & friendly. Dr. Ali took time to listen and then answer all of my questions. Looking forward to finally getting some answers for what’s going on with me – I feel like I’m in good hands!
My Doctor is great. The office is absolutely terrible. I can NEVER get a hold of anyone when I call. The ONLY reason I am staying is because Dr. Rodriguez is awesome and has helped me tremendously. I wish he would leave for another office though, one that actually answers when patients call.
My son is a new patient with Dr. Pacheco and from the time of making the appointment to todays first visit..it was a great experience. We are looking forward to entrusting them with his care.
You all leave me a voicemail and I call back. This far it’s been 10xs and all I get is “Scheduling is not available at this time. Please leave a message”. I left a message and they never got back to me. How do you expect patients to feel …
I have been a patient for over 5 years in the beginning the office was good but the last year I have been very disappointed with how they handle business. It takes a long time to get an answer when using the patient portal or even leaving a …
If you’re a new patient, I would recommend getting established elsewhere! I’ve been coming here for almost 3 years now and have had a horrendous experience. The staff is very difficult to get in touch with despite having both the phone line …
Despite all of the staff changes there are actually only a couple of things that haven’t changed. The care Dr. Glickman provides and the helpful and always available work ethic of Chrissy from Accounting office. And it’s her and my Doc that …
I’ve been seeing Dr. Rodriguez a few years now and am very happy with his care and the staff at the Maitland office. I am rarely left waiting long and while some of the staff can be impatient at times, these moments aren’t the norm. I would definitely recommend them for your care.
My 3rd time at this location and I love it. The doctor took the time to explain everything to me. The lab tech was awesome as well. The front desk staff was good but can a little more inviting and friendly. Overall This place is great.
Awesome group!!!! I absolutely love visiting the Drs at Central Florida Endo. They are always friendly, fun, and they are always supportive. Also the staff there is second to none. Everyone is fun and great to be around there. This office is a true example of how a medical facility should be.
Dr. Rodríguez is very down-to-earth, is very patient in explaining what everything means and what we can do to get better. While the office is slowly moving to be more advanced technologically, I personally appreciate being able to do my …
Dr Ali always supports me and looks for alternatives. My husband also sees Dr Rodriguez as well as my brother. The staff is always friendly and easy to work with. I recommend them greatly!
Dr. Pacheco and Central Florida Endocrine offices are extremely professional and timely. Utilizing the portal for refills and prescriptions is easy once established. …
Love Dr. Rod and I recommend him frequently to fellow diabetics. He has really helped me take control of my T1D and process through a tailored treatment plan unique to me. Also, he helps me stay on top of the latest tech at my request. After coming from an do that really didn’t care love it here!
I’ve been to a lot of central florida doctor offices and health systems with my son especially, who has a lot of medical stuff going on. It’s almost always a very frustrating experience. …
Dr Bauer and her nurse Vivian are very polite, professional and caring. I have been a patient for over 15 years. Over this period they both have educated me how to manage my health conditions. I am comfortable talking to them in general and especially about my health.
Tip: Have your pharmacist call your Dr. to get refills; it’s faster this way. All this practice wants is your copay. The doctors & nurses are only ok, and administration could care less about you! They’re always at least 2 days behind on …
I have been going to Dr Rodriguez for about a year plus and he has been a god send for me. When I started with him my A1C was right around 13 … fast forward to today it’s 6.5! My numbers haven’t been this good in over 10 years! The staff …
The one thing that never faltered in this office is the AWESOME CUSTOMER SERVICE THAT THE LADIES IN THE FRONT COUNTER PROVIDES on a daily basis. They give service with a smile. Always happy to help. They are attentive and efficient.
Just left for my ultra sound review. VERONICA MOORE was my nurse practitioner. Fabulous experience. She is so upbeat and truly enjoys her job. She changed a stressful visit into an encouraging visit. Highly recommend her. I wish she could …
ZERO STARS. I was referred by a current patient that raved about the doctors in this office. Unfortunately, whom ever is the office and responsible to contact potential new patients is not efficient. According to the answering machine …
I went here for years out of convenience. Kept going because I thought Kenneth Rodriguez was nice enough and close.
Now the office staff…….. These people were very condescending and would never …
I have been seeing Dr. Bauer for a few years now and she is amazing. Not only does she listen to your concerns she addresses everyone of them. She keeps open lines of communication and she is very receptive to all concerns. As for the …
Excellent and informative!
Some of the most professionals I’ve had to deal with
Terrible place. Do not hold the human aspect to their business.
Dr Ali and staff are great
Jason, great customer service.
Very helpful and friendly office
Very friendly staff and knowledgeable thank you
Dr. Pacheco and staff are excellent!
It’s great never had a problem Dr Ali is great
I didn’t want to give a review so they could have more of their time for me. They’re the best!
Love my doctor. He is down to earth and listens to what your needs are.
I have always had exceptional care from Dr Glickman for over 20 years.
Won’t go back. So disappointed that because of neglecting on scheduling and switching without your knowledge, I couldn’t even proceed to a proper visit and treatment.
Exceptional staff, the billing office was a breeze. Dr. Ali is an amazing physician.
Very nice staff and Dr Rickson is awesome
Love this practice. The staff is kind and helpful and Dr m. Rodriguez is the BEST!!!
I have been coming to this practice for years. They have caught things other doctors have not and worried with me to keep me healthy.
Excellent doctors but the office staff have been repeatedly difficult and, at times, outright rude.
Have been going to Dr Glickman for a year and she has been very helpful with my problem.
Great experience and very knowledgeable doctors and staff
I have contacted the office several times to try to schedule a new patient appointment and staff won’t return my call. I finally got a hold of someone today and I advised to leave a message someone would eventually call me back. Wow!
Sandy is efficient and friendly! The staff here completes the fantastic experience.
This office is amazing. Love the physicians are awesome and I love the changes the new manager implemented to better accommodate patients.
Have called multiple times to schedule an appointment during business hours on various days and nobody ever answers the phone. Now having to get a new referral and travel twice as far to another endocrinologist.
Wait time is horrendous!!! No respect for a patient’s time.
Once you get in though everyone is very nice.
But by that time you are just irritated and insulted. …
This place needs to get there billing office in order. Every time we find out how much we “owe” its different. Before a visit its $120 … We pay the $40 co pay. After visit its $24.20. Then we get a bill for $150 … Well that was a …
OK place until you need something-getting treatment for a hereditary bone disease-had a fractured knee (second in 3 months), was still working full time and I got a little teary-eyed during my visit and the MD could not wheel himself on his …
Incredibly unprofessional, sent me away without any answers. What kind of training do these people go through?
New patient here .saw Dr Rodriguez he went over with me. I asked another of questions. He listened didn’t rush me which my other endocrinologist was always in a rush. .
Dr. Pacheco is great but the front desk staff is the worst. Somehow they find a balance from that they forgot to tell you about the las the previous time that you came in, even though you paid for your visit when you were there last. Very frustrating!
From the beginning I was disappointed with this office, I stayed because this was the first time seeing an endocrinologist. I was diagnosed with Hashimoto’s over the phone, was treated rudely by the nurses, and was discharged because my …
The doctors are great but the customer service area is not.
They never answer the phones. Very difficult to contact them. Even through the website is difficult.
This is a terrible practice that does not value their patients. After 8 years going there they arbitrarily dropped me as a patient because I didn’t reschedule within their expected time frame. They left me without insulin or my other prescriptions. I do not recommend them and do not appreciate their business practices.
Dr. RODRIGUEZ is very detailed and thorough. Staff is also helpful and friendly. Highly recommend this practice.
I have Hashimotos. Dr. Glickman has done an excellent job helping me manage it for years.
Dr. Bauer is amazing. I appreciate all She has done to keep my thyroid issues on track.
I have been calling since Monday for a prescription refill… got the nurse to finally pick up on Tuesday. She told me in the morning that she would refill a 6 month worth. It is Saturday and the rx is still not refilled! I ran out of pills …
Totally impressed with the staff and especially Dr. Rickson! Very caring and takes time during appts. Highly recommend!!
This doctor office is just a fraudulent scam. You will book an appointment, they will not tell you where before they hang up on you, and then when you call back to clarify or cancel they will lie to you (if they answer the phone) or they …
Today was my first visit at the location on Underwood near ORMC. I was asked to arrive at 9am for a 9:30am appointment. I am still waiting to be seen 45 minutes after my scheduled appointment time. Doctors offices are truly the only place who can get away with not caring at all to adhering to a schedule.
Staff is rude, they never answer their phone and if they do they just put you on hold and then hang up, some doctors are good while others aren’t the best. I don’t recommend them at all.
Came back to this practice as soon as my insurance allowed! So happy to be back to the professional and wonderfully knowledgeable doctors and staff here!😊 …
The staff was friendly and made you feel welcomed. Dr Rickson listened to my concerns and answered my questions. I did not feel rushed.
This place is a joke. They make appointments only to cancel or reschedule them because apparently the office staff doesn’t all know the protocol to make appointments and what labs need to be completed before being seen. So then you sit …
I was so pleased throughout the entire visit. Everyone was nice and caring. I would definitely encourage all to try this practice.
Great Physicians, but not enough staff. I’ve been a patient for over a decade and now have to find someone else for care. Errors in billing and you can not reach them by phone. Too much work for the staff there, was my impression.
It was my first time at this facility where I met Dr. Sohail Ali who turned out to b such a fine doctor. He took the time to listen n explain which so many doctors don’t do. Not only was I extremely happy with the doctor but his staff …
When you call this place to make an appointment during their business hours, you make the appropriate selection through the first automated menu and then go directly to an answering machine. I have left a detailed message 4 times in the …
I have been a patient of this office for over 4yrs and couldn’t be happier with the care I receive. Dr. Rickson helped me get my thyroid levels in order after being under the care of another physician’s office who was over treating me with …
I was a 5 year patient of one of the endocrinologists here.
Unfortunately when I tried to renew my thyroid refill I was informed I had been discharged as a patient because i didn’t reschedule an earlier appointment quick …
Used to be a good place. Now they have too many patients to care enough for each one. You pay for up to an hour of waiting, even though they don’t take you without appointments, and get only 5 minutes with your physician. The nurses and …
Dr.Ali and his nurse is amazingly polite,caring and professional.
Adeena in the billing department is super polite and very quick and proficient.definitely recommend this place
My husband was discharged from this practice due to a $100 collection They told us to pay and that he will be able see the doctor but come to find they just wanted the money and said you we will not see him ever. I am very discontent with them. So if u an outstanding balance be sure that you will be discharged.
I have been calling their office to schedule an appointment for the past 2 days. No response. When they answer the phone they say “scheduling please hold” and never return to the phone. The office manager should work in improving the customer experience. Poor service!!
Dr. Glickman has provided exceptional care and is very thorough and caring. Medical personnel are responsive, and staff is friendly and competent.
Was amazing! Everything in the same location ( blood work etc. ) The staff was amazing!! I encourage anyone to use the doctor and facility. Adeena, Gary and Michael was amazing!!!
I have been going to that clinic for years. The staff is always professional and very efficient. My doctor is great and now that I have moved to another city, I will still make the drive to Maitland for my appointments. They have a very …
I had a very negative experience with Dr. Ali during my last pregnancy. He had the gall to ask me “Who told you you could get pregnant?” during my first appointment with him. He couldn’t have been more condescending. …
Excellent doctor 👏 always concern about the patient health. The best. …
Dr Ali and his staff are amazing. I always learn something new about taking good care of my health. Best endocrinologist I’ve seen.
The doctor I saw was kind, that is the only reason I am giving this place any stars. The office and the way they handle business is rude and cruel. They “dropped me “ because I didn’t make an appointment after being threatened by a random …
This practice is not about health care. No one answers the phone, getting a return call is impossible, their APP is garbage. If your seeking to get endocrine assistance here, I would HIGH SUGGEST YOU DO NOT.
Dr. Dickson and her staff are amazing. My husband and I have struggled with diabetes for years. We found Dr Rickson a few months ago and it is completely controlled and we have both lost over 20 pounds! Highly recommend
Michael Davin a an angry human being who this practice has allowed to be an “administrator”. He yelled at me, literally yelled, and discussed my private medical information in the lobby in front of other patients and staff. When he was done …
I have been seeing Dr. Pacheco for a very long time and he is great. His staff has changed over the years, but they are all wonderful. Thank you for your kindness and understanding
Denise D
Everyone is very helpful and friendly. I would recommend others to Dr. Rickson and her team. All of them makes you feel comfortable. I’m so happy for her to be my diabetic doctor. Thank God, that He guided me to her. With the help of God, …
Literally if I could give this location 0 stars for customer/phone service I would. The doctors are AMAZING. Like literally Dr. Rodriguez is the best there is… but the answering staff is HORRIBLE. Every time I call to schedule an …
I visited Dr. Ali this week. He and all of the office staff are incredibly helpful, welcoming & friendly. Dr. Ali took time to listen and then answer all of my questions. Looking forward to finally getting some answers for what’s going on with me – I feel like I’m in good hands!
My Doctor is great. The office is absolutely terrible. I can NEVER get a hold of anyone when I call. The ONLY reason I am staying is because Dr. Rodriguez is awesome and has helped me tremendously. I wish he would leave for another office though, one that actually answers when patients call.
From the moment you walk in very clean and friendly environment.
Adeena Front desk was super friendly nice and definitely each time I came in …
My son is a new patient with Dr. Pacheco and from the time of making the appointment to todays first visit..it was a great experience. We are looking forward to entrusting them with his care.
You all leave me a voicemail and I call back. This far it’s been 10xs and all I get is “Scheduling is not available at this time. Please leave a message”. I left a message and they never got back to me. How do you expect patients to feel …
I have been a patient for over 5 years in the beginning the office was good but the last year I have been very disappointed with how they handle business. It takes a long time to get an answer when using the patient portal or even leaving a …
If you’re a new patient, I would recommend getting established elsewhere! I’ve been coming here for almost 3 years now and have had a horrendous experience. The staff is very difficult to get in touch with despite having both the phone line …
Despite all of the staff changes there are actually only a couple of things that haven’t changed. The care Dr. Glickman provides and the helpful and always available work ethic of Chrissy from Accounting office. And it’s her and my Doc that …
I’ve been seeing Dr. Rodriguez a few years now and am very happy with his care and the staff at the Maitland office. I am rarely left waiting long and while some of the staff can be impatient at times, these moments aren’t the norm. I would definitely recommend them for your care.
My 3rd time at this location and I love it. The doctor took the time to explain everything to me. The lab tech was awesome as well. The front desk staff was good but can a little more inviting and friendly. Overall This place is great.
Awesome group!!!! I absolutely love visiting the Drs at Central Florida Endo. They are always friendly, fun, and they are always supportive. Also the staff there is second to none. Everyone is fun and great to be around there. This office is a true example of how a medical facility should be.
Dr. Rodríguez is very down-to-earth, is very patient in explaining what everything means and what we can do to get better. While the office is slowly moving to be more advanced technologically, I personally appreciate being able to do my …
Dr Ali always supports me and looks for alternatives. My husband also sees Dr Rodriguez as well as my brother. The staff is always friendly and easy to work with. I recommend them greatly!
Dr. Pacheco and Central Florida Endocrine offices are extremely professional and timely. Utilizing the portal for refills and prescriptions is easy once established. …
Love Dr. Rod and I recommend him frequently to fellow diabetics. He has really helped me take control of my T1D and process through a tailored treatment plan unique to me. Also, he helps me stay on top of the latest tech at my request. After coming from an do that really didn’t care love it here!
I’ve been to a lot of central florida doctor offices and health systems with my son especially, who has a lot of medical stuff going on. It’s almost always a very frustrating experience. …
Dr Bauer and her nurse Vivian are very polite, professional and caring. I have been a patient for over 15 years. Over this period they both have educated me how to manage my health conditions. I am comfortable talking to them in general and especially about my health.
Tip: Have your pharmacist call your Dr. to get refills; it’s faster this way. All this practice wants is your copay. The doctors & nurses are only ok, and administration could care less about you! They’re always at least 2 days behind on …
Been coming here for years and Dr Ali is amazing. A Dr that cares and asks about the well being of my family every time I visit. …
I have been going to Dr Rodriguez for about a year plus and he has been a god send for me. When I started with him my A1C was right around 13 … fast forward to today it’s 6.5! My numbers haven’t been this good in over 10 years! The staff …
The one thing that never faltered in this office is the AWESOME CUSTOMER SERVICE THAT THE LADIES IN THE FRONT COUNTER PROVIDES on a daily basis. They give service with a smile. Always happy to help. They are attentive and efficient.
Just left for my ultra sound review. VERONICA MOORE was my nurse practitioner. Fabulous experience. She is so upbeat and truly enjoys her job. She changed a stressful visit into an encouraging visit. Highly recommend her. I wish she could …
ZERO STARS. I was referred by a current patient that raved about the doctors in this office. Unfortunately, whom ever is the office and responsible to contact potential new patients is not efficient. According to the answering machine …
I went here for years out of convenience. Kept going because I thought Kenneth Rodriguez was nice enough and close.
Now the office staff…….. These people were very condescending and would never …
I have been seeing Dr. Bauer for a few years now and she is amazing. Not only does she listen to your concerns she addresses everyone of them. She keeps open lines of communication and she is very receptive to all concerns. As for the …