Turns out tgey would rather have people owe money shut it off then want all of it before they turned it on never gave me a chance to make a payment arraingment with them either
This is a yucky company. I wish there were easier options for bill payment. Dirty moons & pay star. User experience is terrible and they know it. Water tastes as bad as the staff.
Best water I have ever tasted. The crews they have sent out are great. But the customer service, especially Shannon in particular, needs to be trained in common courtesy.
Keep in mind that I don’t believe that all water comes from the same municipality. I believe mine comes from Marshalltown, but regardless it is excellent water. Employees come and go, and yes they can affect your experience…but overall …
Always had great service. They’ve come out and helped adjust water pressure when needed as well.
Turns out tgey would rather have people owe money shut it off then want all of it before they turned it on never gave me a chance to make a payment arraingment with them either
This is a yucky company. I wish there were easier options for bill payment. Dirty moons & pay star. User experience is terrible and they know it. Water tastes as bad as the staff.
Best water I have ever tasted. The crews they have sent out are great. But the customer service, especially Shannon in particular, needs to be trained in common courtesy.
Keep in mind that I don’t believe that all water comes from the same municipality. I believe mine comes from Marshalltown, but regardless it is excellent water. Employees come and go, and yes they can affect your experience…but overall …