Central Maine Power Company was established in 1889. The company got its start with 100 customers.
| Friday | 7:30AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4PM |
| Tuesday | 7:30AM to 4PM |
| Wednesday | 7:30AM to 4PM |
| Thursday | 7:30AM to 4PM |
83 Edison Dr, Augusta, ME 04330
Corrupted crooks.
Horrible service
Scam artists.
Just once I’d like to speak to a human ,
Bill just keeps climbing no explanation no reasoning…..
Toxic company, get a genny
Scum bag thieves.wort customer service.they WILL rob you.
I have only been a customer for 13 months I wish there was another option
Over charging thousands of Mainers, some even have double or triple bills!!!
Terrible service. The woman I was dealing with would not allow me to talk with her supervisor.
faulty billing, no help figuring it out. just terrible customer service.
Raise rates in the middle of a pandemic. Scams bags
If you dont mind being double billed and going days without power.
Worse company ever. Out of state company stealing maine land from maine people…. # stat maine proud… i am ME
Corrupt organization that refuses to let new vendors in because current vendors line the pockets of the purchasing agents with cash and trips for their family based on the numbers they purchase.
Very poor customer service told me they would shut my electricity off and when I called to pay I cannot reach anybody I called the main office they transferred me several times to customer service and customer service kept sending me to an …
You can never get through on the number. Login still requires my acct number. Cant pqyy at location. Cant get any info. Line workers are great. Everythin else needs q lot of work
Outages last for outrageous times. Seriously, it’s ridiculous how bad this company is at doing their job.
Fraudulent billing and we have no other company to turn too for power. The people of Maine are getting ripped off
Hang up on me one more time. All I wanted to do is change the name on the account. So unprofessional!!!
I live in Bowdoinham. We lose power at the slightest breeze. Currently we have been without power for 12 hours due to heavy rains.
Our electricity bills before the storm was not even a $100 but after the storm it became almost $300. It’s ridiculous when there is nothing changed with the everyday usage.
Power is out alot..they doublebill u twice in one month …dont autopay its a nightmare..my bill isnt eveb due till dec 5th and they try to bill me for it beginning of november.. …
is 0 stars an option ?? Absolute Garbage Company !! Might as well call them thieves. Lose power for a week and they will “Estimate” your bill just to rip you off. Rates are ridiculous !!!
Outages galore and never any reasons given. Even when there’s no weather issue we still have outages. Terrible accountability.
On hold for 25 minutes just to initially speak with someone … My bill was estimated my meter was not actually checked. Way to take over the electricity industry so we don’t have choices when you raise our rates…
not only did CMP take three entire weeks to finalize removing the tree from the front yard to clear the line, they subcontracted a NH tree removal service to remove the larger logs and then subcontracted ANOTHER out of state company (this …
This Monopoly has become a ridiculous betrayal of public trust. What an awful scam. I’ve seen a 200 percent increase in prices over my three years living in the same house with the same electricity usage. This company needs to go down.
They “estimated” my bill as well over $100 when my typical bill is under $60. The reason? They said they couldn’t access my meter. The “door was locked”. The door doesn’t even have a lock.
They apparently can’t take down our address correctly nor do their job right. They have hung up on us multiple times when asking for a manager. All we want is our adress changed. Why is it that you can’t do that? Why are we told we need permission from our landlord?
Our town is the first to consistently lose power and the last to get service. They are also owned by a Spanish company who intends to line their pockets with profit once they ram the controversial corridor through Maine’s wilderness.
My bill is tripple what the previous owner of this building said he paid per month last year and I won’t pay these prices. I’ll shut all the electric off before I pay these prices. I know how to live the old way and by Jesus I will to, …
This is the most horrendous power company to work with. The bills climb and climb with no explanation, whenever you get anyone on the phone they are unconcerned or downright rude about your situation. Tonight we were the first neighborhood …
Not really sure how they justify things. I get a bill in the mail for $388 stating that I have to pay $300 to stop disconnection by 8/28. I paid $330 on 8/28. I kept getting calls from the robot stating to make a payment now to stop …
Truly an awful company, the way they handle everything is so unprofessional for such a large company. Always raising prices out of pettiness. Cmp isn’t for the state of Maine.
So once apon a time, me and a old friend of mine shared a small 2 bedroom apartment. We paid our bills equally and live like normal people. Then the power shut off. Cmp had billed us for “14 friendship st”, “not 7 friendship st”. So after …
In the last two months I’ve called no one has known what they’re talking about. I called to pay my bill as usual for the month of May. The woman I spoke with said I had “credits” I could use. I was on the simple budget and if you over pay …
They come into neighborhoods filled with families in MIDDLE OF NIGHT and do NON EMERGENCY CONSTRUCTION. Installing new poles at midnight. Chainsaws, hammering, yelling workers, trucks, spotlights. NO WEATHER ISSUES. NO PROBLEMS. NO NOTICE …
Bill constantly goes up with no valid reason. Dead of winter and they said my pool was why my bill is so high. My pool if frozen and has no electrical components. I live in town and regularly go 3 days with no power. Scam artists that seem to be trained in deception.
Disgusting poor service, raising prices because they are the only option for power in most the state. Gross business model. Wish I never had to deal with them again.
CMP consistently fails to be prepared when a storm hits maine, frequently customers go days/weeks without power. Unfortunately, they are a monopoly in central and downeast Maine. Therefore, people do not have any options for other service …
When is CMP going to put our money towards reliable service?
Honestly I’ve lived in rural locations with better service. It’s time CMP cut us a break on our power bill so we can replace lost groceries or pay for a new …
We have been without power for 24+ hours and it might not be till 36+ hours that we get power back.
They have a literal Monopoly (even using other sources for power, being the people who bring the power to your home, you pay them). They know this, so abuse it. From appalling customer service to a harassing and over-zealous billing Dept…ugh. Literally officially the worst utility company in the country. And for a reason.
I bought a generator because my electrical service is so spotty. Get rid of CMP, or hold them accountable. …
Smart Meter- to remove the dangerous smart meter outside of my window that has caused me health problems due to the high EMF output that they very well know is dangerous to health, they are charging me $40 for the swap and an additional $15 …
Absolutely awful company. Paid bills on time, lost power over 10 times a year. Sometimes for no apparent reason. Also moved out of Maine and went to Europe for a month. Tried to pay online from Europe but was unable to login overseas. Upon …
I’ve been trying to pay my bill online and it shows in red after taking all of my personal information, to phone their toll free number, when i do that ( thats supposedly available 24/7), it takes my account number says thabk you and then …
Because of the rates increasing by so much, my bill has gone up $30. We are already struggling to pay high gas prices, and high fuel prices and now, this??? Ridiculous.
Very thankful for their diligence and long hours to restore power to our neighborhood during storms, etc.. We usually are not out too long unless extenuating circumstances. Thank you all for your great communication sites and service over the years. You are so appreciated!