Centris Federal Credit Union at 2825 Avenue G in Council Bluffs, NE is here to be your trusted lifelong financial partner.
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 5:30PM |
| Wednesday | 9AM to 5:30PM |
| Thursday | 9AM to 5:30PM |
| Friday | 9AM to 5:30PM |
13120 Pierce St, Omaha, NE 68144
Wonderful staff
Fantastic member service
very unhappy with there service
Love my bank 😍 …
Good place to bank…love the app
No one ever answers the phone, that’s some great customer service…..
Always have friendly service answer my questions very helpful
The worker inside, Ross, was very nice and helpful!
My account got hacked and they didn’t have my back for the 1st time in 10 years
I’ve never had a problem. All staff are pleasant.
Great service from everyone.
I’ve been with centris for 6 years, I’ve even moved out of the Omaha area, I still use their services. …
Never would I recommend this place to any of my friends or family for an auto loan. Seriously save yourself the headache find another bank for your loan. 👎 …
I’m not sure why this branch is different. The customer service isn’t heartfelt. They declined my transaction. I had to drive to a different branch.
BE CAREFULL, they will tell you what you want to hear(lie about APR) then change APR when you go and sigh paperwork without telling you, then get pissy, and hang up when you catch them. MAKE SURE TO READ ALL PAPERWORK BEFORE SIGNING.
I can’t make an online payment? I can’t even make an automated phone payment. I have to write and mail a check or wait on hold forever to talk to a person. Wow! Welcome to 1980!
None of their phone numbers work on any of their listings and my money from my VA deposit has been or not deposited on their end twice causing issues without a way to contact them
Unprofessional operator by the name of
Michelle this person hung up on me for asking a question, I called back asked for her manager she then transferred me to customer service. I will report this …
Family and I have been using Centris for 20 years or so and I’ve had nothing but terrible service from them the last 5 absolutely regret staying with them this long they don’t care about you and they don’t tell you a lot of important details about using their services
I’m happy at CFCU but every time I call the account services line I’m on hold for up to 20 minutes no matter what time I call & when I click to be connected with a specific branch the branch location phone rings & rings & rings. I don’t understand why a phone service is offered if it doesn’t work??
I don’t understand how anywhere can hire some body so untrustworthy. Someone who has forged doctors signatures just to get out of work. Who does nothing but lie to people, gets jobs, then abandons them without a care for that business. I am …
Their customer services are horrible very rude to the point I ask for a manager and the lady hung up on me. Also their loan services are bad. Their are much better banks out their if I could give them a no star I would. Never banking their again
Was told that this adress was a FAKE and part of a counterfeiting check scam involving mystery shopping and Ebay gift cards!! I HAVE to put one star just to post. There is a scam alert message on Centris website, says if the address on …
I’ve banked with Centris for many years. Besides some issues with their ap, I’ve never had any issues. They are helping me and my daughter build up our credit. Would definitely recommend.
Service has definitely dropped. Loan officer was not honest, I asked to have loan manager call me. The jerk Never returned the call. I’ve banked there for about 15 years. There are better places to do your banking.
Horrible. I was told that over draft protection was put in place sometime last year after kept getting over draft fees, and they have been dinging me repetitively for hundreds of dollars because it was never done. I called and the lady was …
Staff is always great!…Unfortunately however the online banking technology is horrible to use. I unfortunately can never track my accounts without getting locked out of the system. As a spouse I can not have my own login to monitor MY …
These guys are good but nothing sticks out about them that really wows me. Their staff is friendly; wish they were a little further ahead in regard to technology and online banking stuff. I prefer credit unions and coming from SAC these …
Shittiest bank. Fees charged when the work was not completed. Nancy is absolutely worthless as a manager. Nancy I think we should agree to disagree on this one just like you said about the charges on my account. I was on hold with …
I have been with Centris for over a year and came in to replace my lost card and they wanted to charge me $5! I said no way and the teller said most banks charge more, which is baloney! I have never paid for a lost bank card in all the …
I have banked here since I was a kid, I’ve never had any issues with fraud of any kind and then when I do im told I’ll be fine and I’ll have a temporary credit that will be permanent eventually. Ok sounds good, that makes sense, so …
Centris has always been extremely helpful. Never had any issues. —- As I wrote this review that was going to be 5 Stars, I called into get a replacement card. They told me they would charge me $5 for a new card which is a ridiculous fee for someone who has never had to get a new card from them before. So I decided to edit my review
I have been banking with Centris for 10 years now. I started off simply getting a checking/savings account. After about a month, I got their $500 loan which wasnt bad. After i did that, I got their credit line in which I’ve had ever since. …
I loved centris at first. However, when I had something being taken out of my account that I had cancelled with the company multiple times i called their account services and the lady on the phone recommended i go in and close my accounts …
Good start, terrible execution (my customer service experience has been terrible). I financed my home loan through Centris. At the time 5+ years ago the process was great. The people at Centris were good to work with, explained the …
Used to love this credit union. Have had them for 4-5 years. Have had loans, credit cards, etc. Earlier this year I applied for a debt consolidation loan and the amount and % they came back was horrible. I declined. Then recently I applied …
Out dates systems…. Even their employees have no idea how to use their own site (that’s new and supposed to allow you to pay online). I’ve been told for 4 months I can make our loan payments online. For 4 months I’ve been trying to get it …
Never trust your money with this bank!!! S/o was just screwed out of thousands because they mistook him for another family member and marked him as deceased, and froze his account! Now his money from the IRS and tax returns couldn’t process …
Teller in the front wouldn’t get a an employee from the titles department. She said they all leave at 4 or 4:30. Last time I went they told me the staff from the titles department left at 5 and they still called and got someone to help. So …
I currently bank with centris Federal Credit Union and I tried to get a loan to them they told me my debt ratio wasn’t good enough for a $500 loan and I was trying to get a loan to build up my credit however they denied me and I applied for …
Emily was exceptional, very helpful, professional, knowledgeable, friendly, understanding and done everything she could to get my loan approved in a very fast manner. My rating is based on her Service. I would recommend her to every customer. Thank you Emily!
The worst customer service I have ever seen. Was trying to up my monthly payment and the rep told me that I need to change in my account on the website. I went to the website and changed the payment, but only to find out that the rep had …
Centris is fine if all you do is let your money sit, for EVERY transaction that makes your account negative, they take 35$ dollars to cover EACH overdraft fee. I though overdraft protection was supposed to keep you from having a negative …