Crosspoint Data is a full service datacenter securely located in College Station, Texas in the Crosspoint Technology Campus. If you want to lower your IT cost, solve major issues, protect … See more
Read More| Monday 7AM–7PM Tuesday 7AM–7PM Wednesday 7AM–7PM Thursday 7AM–7PM Friday 7AM–7PM Saturday Closed Sunday Closed |
3001 Earl Rudder Fwy S, College Station, TX 77845
I have consistently had major speed problems with my service, when I pay for 1gb speeds and the max I can get wireless is 150mbps, and 375mbps wired, it’s ridiculous. I have very capable equipment for gigabit speeds. When I call to report a …
We use CEO as our vendor for wifi. Zeke, Robert and logan are three people I mainly contact. They are always super helpful in troubleshooting, can resolve the issue typically in that minute, and are always super friendly! It’s always a good day when they come out and visit!
Fiber with unsymmetrical download and upload speeds with data caps and far more costly than cable competitors
Matthew was very quick to identify the issue with my system. He was pleasant throughout the time in our home. Would definitely request him again !
Poor management and terrible customer service.
trash
Have endured for 6 years. No more. It’s garbage.
Internet has been down for 2 days no one answers phones after hours. Internet runs slow every evening.
They never answer your call. The WiFi always cuts for a few days.
CEO has been a great company to work with, everyone is extremely helpful and knowledgeable
Awful. Don’t get what we pay for. Horrible customer service. Terrible accounting and communication.
The internet is very fast and reliable. The company is very friendly.
Everyone is very polite and competent. Any tech issues are handled efficiently and professionally. Couldn’t ask for a better experience.
They had a representative in the lobby of my new apartment yesterday and she was not wearing a mask. Blatant disrespect for others lives during this pandemic.
Having been customers with them for years they have been unable to supply us with a replacement printer for a full day and now are not even answering their phones. So we have lost a whole day of sales.
The staff is very knowledgeable friendly and efficient and they seem to have very fair pricing. I would highly recommend CEO Etc. for all your computer repair needs.
Small company, so customer service is more personal. They did a great job walking me through my connection problems. Highly recommend.
Have had internet service for some time. It is a constant battle to get the speed CEO claims to provide. After complaining, it works well for a short time, then drops off again.
Limits me to only 5 devices on my network at a time. I have only 4 devices on it and it won’t even let me reconnect my desktop via ethernet anymore. Worst. Internet. Provider. Ever.
Is there some kind of sercert code to get them to answer the phone..I am actually trying to pay my bill ..you actually give them money..I’ve left over 7 messages ..with no response.if anyone has the secret code could you pass it along..I haven’t had any problems with the service..but the customer service is awful.
Would give it 0 stars if that was listed. Had cable for about 7-8 months now. Down more than it is up. They can’t fix it, they don’t show up for apts. Waiting right now, been down since Saturday and its Tuesday afternoon.
Very weak internet signal / service. The also charge you a fee to pay your bill online in 2020… shocking! Avoid these guys if at all possible… almost better of with dial up from the 90’s
You call and call and can never get anyone. Always having to leave a message………..the billing is always incorrect. They may be buying businesses but they better get their main business correct or they won’t have any customers.
Internet works most of the time; however, the most frustrating thing is when there is an outage or degradation, they do not post it anywhere that we can see. I’ve spent hours and hours trying to diagnose issues and waiting on hold only for …
Originally had a poor experience with some of the office personnel and billing department. HOWEVER, one of the owners AND a manager came to our house in person to discuss the issue, and helped fix a problem we were having with our internet. …
Avoid them at any costs if you have a choice. We lose internet at least once an hour. Tech support is no help.
Thank you CEO for helping me get my computer up and running. (Megan and Ana are miracle workers!) CEO’s customer service department is friendly, helpful and well organized. Their turn around rate is quick and service prices are …
Internet works terribly in our apartment, can barely answer a zoom call or stream on a TV. Had a problem where they had to come fix and it took them over 48 hours to even send a technician in. Unacceptable
On hold for an hour and a half and nobody has picked up. Ridiculous customer service.
Horrible. Extremely unreliable internet. Customer service never answers the phone. We pay extra to have more Mbps, yet we somehow never get anything above 5 mbps. I paid less with Suddenlink for 100x the speed, and would gladly go back if I were able to… which is saying a lot.
CEO technicians installed Wi-Fi and security at our new home in College Station. The technicians all were helpful, knowledgeable, professional and very patient with someone who does not love new technology! I would recommend them to anyone for these services.
Ceo has been a huge disappointment. Internet was guaranteed in my apartment complex, but it’s been broken for a month. Any time I ask about it they say they’re “Working on it” obviously not otherwise I’d be happily watching Netflix and not …
We are very pleased with the people and services provided by CEO. We use both security and Internet. Both systems perform very well and are reliable. The employees are very professional and courteous. We highly recommend CEO.
We have used CEO Internet for years and typically receive reliable service for the upgraded 6/3 mbps residential plan. For those that live outside cable service areas, this technology is next best, its better than DSL and much better than …
Management has made big improvements over the past few years. They were able to get me internet (minus the tower required) when no other company would even try it. Improved and quality support.
DO NOT USE THIS COMPANY IF THERE IS ANY WAY POSSIBLE!!!!!!!!!! Worst company and service ever! They are way way overpriced for their services. THEY MAKE YOU PAY WHEN THEIR SERVICE DOES NOT WORK AND YOU ARE WITHOUT INTERNET FOR DAYS!! …
I love this internet company, the internet is very fast and the customer service is amazing. If your ever looking for a reliable fast internet service just use CEO Technologies.
I called two times and after waiting 20minutes each time I got disconnected. Never got to talk to anyone and I still don’t have my internet working. Do I have to switch internet service to be able get it some kind of customer service? If you are looking for a good Quality Internet stay away from CEO.
Daniel, from CEO Techologies, was on time and diagnosed our issue and solved it in record time. This is why we are a CEO customer. Thank you Daniel
I moved to a neighborhood that contracted this company. I hated suddenlink, but I wish I could have them back. They tried to charge me $500 for something that my builder was responsible for. They also want me to pay $400 and I can’t even access my account.
Horrible internet provider… Eric D., whom has left the company and Timber whom was promoted, were the only two that were ever capable of diagnosing any issues….
Another unhappy service experience. They install equipment, indicate they no longer support the product a couple of years later, and then suggest a “new” product is available. Nothing wrong with the original product… just they no longer …
CEO has got to be the worst company I’ve ever dealt with as far as a service company goes. Almost one year ago there billing department made a mistake and changed my auto pay information. Resulting in 4 months of insufficient payment. CEO …
I do not even have my service set up yet and I’m already extremely frustrated with this company. All I’m trying to do is set up a date for them to come out get my service set up. Why is it so hard to ask that someone PICK UP THE PHONE …
Matt was very nice and considerate. Did the job well.
I am all for supporting small and local companies. But until they can learn to manage the lines properly, lower prices, and get better support I cannot recommend this company to anyone. Our community is stuck with them. And we have too many …
I’ve had CEO etc. Internet service for 3 years. It is perhaps the most poorly run business and LEAST RELIABLE of any ISP I’ve ever had. …
CEO is horrible. I’ve had the displeasure of being stuck with them for two weeks thanks to my apartment complex making it mandatory. When our internet is working, the speed and bandwidth are both slow enough to make it almost as frustrating …
We experienced over a year at our new home of unreliable, slow, and at most times non-existent internet with CEO. Thought that bad internet was just something we’d have to live with living outside the city limits, but after switching to …
I have had service about two years. I recently started a pool build and made contact to relocate the line. It was obvious the line ran directly where the pool would go. I called to get it moved and was informed I must go through 811, …
This is by far the WORST INTERNET SUPPLIER in town! Their customer service is horrible as they NEVER RETURN PHONE CALLS and they have a “ secretary/staff member “ in billing by the name of Jennifer, a tattooed covered rude and arrogant …
I didn’t start services with them and I want to quit. I buy a new home and my builder do not give us any other option. When I call to start the services they just said that they will contact me. That never happened, I was informed by my …
My parents recently moved into the Southern Pointe development, and they’re always complaining about the internet going down for them, and other customers in that area. Usually they get the same tired “the construction guys must’ve cut the …
Called In on a Sunday hours advertised from 10-7. Both times I called I sat on hold for 5-10 minutes and then line disconnected automatically. Nothing more frustrating than this. UPDATE service did restore after some time and the company did attempt on their own to contact me later in the week so I do give them some credit for that.
Robert Johnston & Logan Thibodeaux we’re extremely kind and we’re able to get all of our cables put back in the wall and cleaned up outside. They were fantastic!
I have not had their service but I am required to obtain it in a new building I am moving too. I work from home and cannot afford to lose my job due to these big issues with internet. These reviews give me no hope in believing they can …
This company is by far the worst customer service I have ever received. I was forced into getting cable/Internet through this company due to the specific apartment I live at ONLY partnering with them. These people only come out on Tuesdays …
Joe Walker and his Assistant were very well mannered…also very considerate by not bringing their outside shoes while walking/working inside my house…Thank you!
Internet is good when it works, but that’s the problem. It rarely does. Service has been good about sending a technician and they have all been friendly and fixed the problem, but there are way too many problems. The most I have ever dealt …
So I want to preface this with a note about the employees. This review does not reflect any experiences with them. The tech support and installation techs have been nothing but professional. They have always attempted to be helpful. …
Make sure you have a mobile plan with a hotspot if you move to a house that only has CEO fiber internet. Our service has gone out twice a month ever since we moved and was out all weekend for nearly 48 hours. I had to upgrade my mobile plan …
We had some issues with our fiber initially, but the company has had great customer service and responded fast to any inquiries. Our internet has worked flawlessly for months now and we have seen a marked improvement in customer care and follow up. Thank y’all so much! Keep up the great work!
If I could give it zero stars, I would. 3X out for setup and still no working internet. The only good thing about our experience with this company was the friendliness of the technician in our home. The latest is that the fiber wire is bad …
Had a technician out this afternoon. Very quick response and very good results. Jesus was very knowledgeable and professional and kind personality. I was very pleased with the results.
I’d like to let whoever know that both Robert and Logan went way above and beyond in the service call at my house today. And had good customer service skills
The internet has had some issues. However, with the help of Brandon my time using CEO has become so much better. He was great help, and an absolutely pleasant technician to work with. Thank you so much for your help Brandon!
Worst experience possible with this company. Over and over and over!! Have been waiting three years for them to get it right just one time but getting it right for CEO seems to be impossible!!! Do not use this awful company if you can …
Have had great experience with Pat and Robert and the additional guys that were here today. They have made the switch from optimum to fiber so easy!
Josh did a fantastic job! He stayed over to connect my router for me after the QR was lost. I can’t say enough about how appreciative I am for his help! Thank you Josh!
I wish I had the option to not use this company because I have had nothing but issues. My first experience was waiting a week to get everything installed because they only send someone to Texas City once a week. If your going to expand …
This company is a breath of fresh air. Everyone I have encountered has been very kind and patient. Nicole in billing, the young man who installed my internet, and Brandon in support. CEO you give me hope for the future. Many thanks to your company.
I was forced to use this company against my will due to the senior apartment complex I moved in. This is the most horrible internet service I have ever seen in my life time their equipment doesn’t work properly the WIFi box in my apartment …
We want to thank the crew at CEO for the diligent and tasking work they did to solve our internet problem. Sean quickly understood what our issues were and acted promptly to find the right staff to address them. Mark was precise and …
We have had fiber internet from CEO for 5 years and have always been happy with their service. Today was the first time we have needed a technician come to our home for a service call and they were wonderful. Our technicians, Robert and …