Champion Energy Services provides retail electricity service to homes and businesses. See more
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1500 Rankin Rd Ste 200, Houston, TX 77073
KSmith24682 is my referral code to get 50.00 off your first bill!!! I searched for a week for an electric company prior to moving to DFW. Champion had the best reviews. So glad I choose them. The customer service is great, easy to use app, …
Update** 7/11/2021
Continuous great service even after the major freeze back in February of 2021. Communicated everything that was happening and biggest thing is i did not receive …
They steal your money by increase the the Kilowatt used. never use them again.I have 2 empty houses, only AC is on and set 80 degree. but the bill is 900KW and 1200KW. They said maybe the meter, if only happen to 1 house I will believe …
*Use Referral ID: HBoepple89933 for $50 off of your bill!! I have had a great experience since switching to Champion Energy! They have a great 2 year fixed rate plan and the price is ideal especially during this economic downturn, and not …
I haven’t received the bill yet but I think it will not be as high as I think ..thanks for the coming to my job .I wouldn’t have been paying 24 kw I thanks u for 14 kw I know my bill shouldn’t be high ….y’all a great company.
The representative Karina Honeycutt was professional, knowledgeable and cheerful when i called to inquire about different options and rate plans. She answered all my questions patiently. I had a very pleasant experience. Thanks
We’ve had an incredible experience with Champion! We referred our close friends as well and they love it. Their customer service is great and the website is so easy to use. For a $50 credit towards your bill use this referral code when …
SAVE $50 on your 1st bill by using referral ID JDuncan16748
We renewed and have been using Champion for almost 6 years now and are extremely pleased. The weekly power tracker emails are a great way to stay on top of …
I Have a Problem About Their Delivery Charge!
I Am a Senior Stroke Survivor, And I Have Lived In a All Green Senior Community For Several Years. …
Amazing customer service! I called around for a few days trying to find the best energy provider, and Leo answered every question and he was nice, not like the other companies trying to sell you or talk to you rude. I would definitely …
published review 8/3/19
I chose Champion Energy’s straightforward, fixed rate Champ Saver 12 month plan for my 1500 square foot apartment in Dallas after extensive research and …
Joined up with Champion because they had the best rate available at the time of searching. Things were going okay until one day an unknown person mistakenly signed up for a different electric service under my address. Champion cancelled my …
I have no basis to rate this service as this service has just been installed. I selected Champion on the recommendation of the Dallas Morning News Consumer Watch Dog Dave Lieber
I have been with this company for a while now. I overall like the service but I am not very happy with my bill is all of a sudden over double as usual. Especially when I am doing nothing differently than before. I feel I am being price gauged.
Champion Energy Services is great! Anytime we have any concerns with our services, they are always so friendly and help ASAP! There are also different plans where you can get free energy after 7pm or free energy on the weekends! …
Promo code : SGodil89868
Champion Energy Services in great, they provide the best customer service as …
I retired in 2020 and receive a fixed income. Concerned about whether I can afford expenses in the future, I am so glad that Champion Energy Company works to keep our rates low and has a variety of plans to choose from to benefit each customer.
Have been with them for 5 years. Excellent company have never had a problem with them about anything. They have been so understanding and chill with us.
May have to switch because my contract is up and I really loved free nights but they do not offer that anymore.
Signing up was extremely easy. The representative was very knowledgeable and friendly
Ripoff company. Was contacted through one of their third party Hovey Energy last year and said I will save money. My electric supply cost is at least $100 more a month than PSE&G. Try to cancel but they say they will charge two thousand something dollars because I signed a contract. I’m stuck with them for next 4 years!
After 21 years with TXU, I finally made the switch to Champion Energy, and I’m already sorry I switched – and I haven’t even received my first full bill!! I just started a new job and in our benefits/perks package, we get a discount with …
Do not switch to this company! I can assure you most (if not all) of the reviews are fake. I switched to Champions recently and my bill literally doubled with the same usage. I’ve been in my one bedroom apartment for three years now and …
I switched to Champion Energy Services earlier this year and am very happy with my energy provider service. The rates are fair and the website is easy to navigate when paying bills. The referral program is also a plus- you can get $50 off your first month’s bill! My referral code is MPesek21438
I would like to give champion energy a five star rating. I am a new customer and had a horrible experience with my old energy company, but champion energy has been a great service company. I was connected with one phone call, and did not …
Moved from the East Coast to Houston. Did a lot of research and gathering word-of-mouth referrals as to which company to select as my electrical provider. Well, I have not been disappointed. They charge what it states they charge according …
Please do not sign up with this provider. They are the worst electricity provider in the state. Reliant Energy is a much better choice. I left them seeking a better option but instead found he11 on earth. Any other option is …
I will not be extending my contact with this company. I believe they are ripping me off. 344. For Jan and the bill come today due in five days. At same time email me a proposed bill of 416. I will definitely be contacting someone to see what legal means I have. Disgusting.
JPaul63047 < Get a $50 bill credit by entering this referral code when you sign up for Champion Energy Services! …
My company had champion energy for 7 years. We never had any issues until we missed the renewal packet in the mail. When we went to pay online it was 4,500 that we owed! Normally we pay 1200 so that was a huge increase. I love how …
I’ve used Champion Energy for a little while now. Great Service, and has always been low/reasonably priced. Have no complaints with them at all. I am really grateful to have them because my last energy company would have sporadic pricing on …
My electric bill has doubled this month. I am in a small apt. My air conditioner stays on 76 and I do not have a washer, dryer or dishwasher. I live alone and I am never there. Why is my electric $215!??
The sign up was easy and didn’t involve a lot of time and stupid questions. I get a weekly energy report on what I use and if it is higher or lower than the weeks prior. They also include a graph, so I can see at a glance what I’m using, and how I can manage the usage. This is a great help.
I recently moved into my new home and wanted to ensure that I start my contract with a company I can trust. There is a lot of stress that comes with being a first time home owner, and Champions energy made sure choosing the right electric …
Three years ago we moved from an electric co-op to a competetive market again. In a conversation with a friend, she told us of the good things she heard about Champion. The years have passed quickly and Champion has been a wonderful part of …
Going to go ahead and plug our referral code ( WCashionIv84168 ) in case any kind soul decides to pick our review out of the sea of referral codes on here to get that free $50 for the both of us xD …
I just finished enrolling, and everything looks eminently satisfactory. Easy to understand, and rates are good.
Best energy services I can’t wait to do business with them
Been with this company for years. Must be under new management. customer service took a nose dive. Tried like 40 times to get a quote for renewal. Called a few other companies and was impressed with the people on the other end of the phone. …
Did not have a problem with the service. My problem was with billing. I had a payment due on July 22 and made a partial payment. The remaining balance was late, however Champion Energy turned me over to a collection agency on August 18 …
No referal code, real review.
This is a great company, they didn’t spike my bill during the freeze a few months ago, I’ve never had any issues with my bill, and never had an outage caused by …
I would NOT recommend Champion Energy even to my worst enemy. I did the average billing for three years and when my contract was up, I changed providers. Now they are refusing to refund the $700 I over paid during my time, coming up with …
Deirdre provided excellent customer service and was very professional. I would highly recommend her for all your issues.
When my office manager called to renew our business plan, she spoke with a gentleman and was told it was all taken care of. That we were locked into the lowest fixed rate for 2 years. Well…….. turns out he did NOT put us on a fixed …
Recently switched from another provider who I found on Power to Choose. It was an easy switch and I had been with my previous provider for years until I decided to price shop. Well stay away from Think Energy. I received a ridiculously high …
Excellent Customer Service And My Bill Is Not Too High…Check Them Out!!
My Referral Id Is KSIMPS001! (Use That Promo To Get 50 Dollars Off Your Second Bill!!!🤩) …
I’ve been using Champion Energy Services since February 2019, and haven’t had any issues whatsoever with this company. I selected a good plan with a great rate & my rate hasn’t changed whatsoever. My electricity bill stays the same every …
A horrible and disaster company! Please AVOID AVOID AVOID them. They’re pain in the neck. They make you frustrated and cause difficulty for you. I wish I could give them minus 10 stars here. Oh my god! how disastrous and awkward a …
DO NOT SIGN WITH CHAMPION ENERGY NO MATTER WHAT!
We signed with them and then upon requesting cancellation due to moving, they …
Previously I made a quick review that might have been a little one sided about this company. I had a difficult time here but your experience can be different than mine. I do appreciate the opportunity given. My action to make a review based on my one time experience was “selfish”. So hopefully your time and will be different.
How do you pay a bill?! Seriously… how? Website won’t allow me into my account. I tried to call and the system says my bill is $0, but X amount is past due. What?? I try to pay and it doesn’t work. I hang up and go back to the website and …
Customer service is the worst. They are rude and would not process our cancellation without being hateful about it. I believe the lady’s name was Cynthia that my husband and I spoke to. She should not be working in customer service.
I just started using champion Energy..am waiting for my first bill then I will be able to say something 😀😀 …
I’ve had a great experience with Champion Energy over the past 2 years. I really appreciate the weekly usage reports and their rates have been really competitive which kept me as a loyal customer. My only ding on them would be lack of …
I’m approaching the one year mark of being with Champion Energy and I can honestly say that I haven’t run into any problems with this company yet. They offer various plans with certain incentives that should suit anybody’s needs. I’m …
I have been a Champion user over 10 years. Their customer service is OUTSTANDING! I am a property manager, and use them to connect my services. They make it all easy breezy!
Not only did they not cancel my contract on time when I called over 2 months ago, they never refunded me any of my money that I lost because I wasn’t at the apartment. When I called over 10 times with them and requested the help of a …
Matthew is a great representative. He is very understanding and helpful. If I could give more stars I would.
I recommend people to sign up with Champion Energy Services to have $50 off your second months utility bill . Use My Referral ID TTRAN45543
I am a long time customer of Champion Energy Services company ( over 10 years). …
Changing addresses this provider was as close to my previous provider. Previous provider I was very pleased and was informed this provider would also be as pleasant.
My apartment was burned down in a fire so I get my final bill 5 months ago from Champion. I pay it off, then I get another bill within a month claiming the usage changed due to the meter. I pay that off as well. One more month goes by, I …
Very kind employee – Audrey Trotter- with soft voice and great patience to help me on September 1, 2022. Again, thanks Ms. Audrey.
I have been using Champion Energy Services for four years now, and its fantastic experience, excellent customer service, low rates, and unbelievable bonuses for new and existing customers. Highly recommend!
Use Code AWazir24916 for $50 off of your bill!! I’ve used Champion Energy for a little while now. Great Service, and has always been low/reasonably priced. Have no complaints with them at all. I am really grateful to have them because my …
YO Team, I am in the process of selling this house. Please help make the transition simple and I am recommending you to the Future owners. I have had excellent service with no complaints. Send me some information I may give them to put them …
I’m super upset because I call the company a week a go to put my name at the account because is suppose move Miami to Dallas and I don’t know they don’t understand my question I pay the security deposit and everthing and I ask them to stay …
Please use my code CTristan89093 and we will both get $50 off a bill!!
I have been with Champion for almost 2.5 years so far and I have had 1 renewal …
I switched to Champion Energy a few months ago and could not be happier! I hate change and was with the same energy provider for almost 10 years prior to changing over to Champion. I have the lowest energy bills I’ve seen in 10 years! I …
Worst, worst, worst customer service! Signed a two-year contract in July 2021 with this company under a specified average kWh price. Centerpoint Energy changed their delivery charge pricing as of September 1, 2021, two months after I signed …
I’ve been with 4 different companies in the last 8 years. I must admit I’ve only been with Champion for a couple of months but they have exceeded my expectation. Customer service is great. Their website is one of the most user-friendly …
Going to pay it forward to my friend and add her code as this was definitely a blessing trying to get away from Reliant. Hopefully someone will use her code to bless her. My friend been with Champion for 2 years and rave about them so I …
$26,000 Bill. yep! $26,000, $26,000! So I finally receive my bill from the freeze (66) days ago that is due in full ($26,000) or their ‘discount’ of $26,000 comes in to play. Yep, $52,000. It’s taken almost 3 days to get someone on the …
Owning rental properties requires having to deal with electric companies on almost a daily basis. It’s always a pleasant surprise having someone helpful on the other end instead of acting like I’m just another number. KRYSTAL T. is by far …
Not Happy that renewal costs have gone up 50% within a year. We are all feeling the pinch and no relief from government to help reduce the costs towards the energy companies that we will have to endure.
Do not use this company. I would give no stars if I could. They will lie to try and lock you in to an unwanted contract. We spoke with Veronica because our current plan at our apartment is ending. We are in the process of purchasing our …
Always get a great @ year contract at a great rate and it is very appreciated . Never had any issues and I recommend this company all the time to my neighbors . Love the Silver Plan we always get. Thank you
I’ve been a satisfied Champion customer for many years. Their clear, concise billing provides complete information on my monthly usage. When it comes time for renewal or any other issue, I’ve always been able to speak with a customer representative who is eager and able to help. I’m staying with Champion!
For a $50 credit on your next bill use referral code: VMartinez13620
This $50 referral code thing really works! So far I’ve saved $100 on referrals.
No regrets on switching to this company and I’m not just saying that cause …
If your contract expires and they didnt tell you and you didnt catch it, they put you on a variable rate which is about 400% more then normal.
Really disappointed in Champion these days. I have used Champion and loved them for the better part of a decade… until the last few months. I’m wondering if they changed management. Their website took a huge nosedive, and month after …
I unfortunately switched to Champion and I feel like I am being overcharged! I want out of my “contract” but the idea of having to pay more just to get away is ridiculous!
I want to give a big thank you to Mark H. He was very courteous and professional on the phone today. Mark went above and beyond in helping me with my account problem. You are definitely an asset to the Champion Energy Services team!
The Company has improved greatly these past months, their training of CSA’s has drastically improved the Customer Service.
Although I am not pleased with their “Legal Terminology” and the fact that they …
Just amazing very professional answers every question I’m so satisfied with all the information that was given to me, moved here from another state, the quality of taking care of me while I reside in Texas you will always be my electrical choice. Thank you.
I spoke with Audrey concerning an account. She was very polite, very considerate and very knowledgeable concerning her job. I commend for being a “GREAT CUSTOMER SERVICE REPRESENTATIVE.”
I had Champion energy 2 yrs ago & made the mistake of falling for a sales pitch from a different energy provider & got stuck on a 2 yr contract.
I just switched back to Champion & I’m on the plan for seniors. I am hoping that …
Solar buyback plan billing process is broken. Do not purchase. Customer service reps does not understand their solar plans.
I spoke with Mark H. today about renewing our contract and he was fabulous. Super helpful, informative and friendly. We’ve been with Champion for years and really appreciate the amazing customer service we received today.
The latest bill I was charged double TDU fees, customer service can not give me a reasonable explanation, can only mechanically repeat that the fee is charged by centerpoint, texas TDU only in March and September each year to adjust
I spoke to a very kind agent who provided me very helpful & useful information. She was very polite and she provided me with so much good information, I switched to Champion Energy.
I was referred to Champion by my daughter, who is a customer, and after looking at all the plans I chose the Silver Plan which will save me alot! The Silver Plan had the lowest rate out of all the other providers for over 65 folks ,like myself, as well as the other age groups. I highly recommend Champion!
I haven’t turned on my Central A/C on because I purchased 4 14000BTU Portable Airconding units, so my bill is not correct, I have power saving outlets connected to All four units, I haven’t had to was but twice, …
I requested a meter to be moved in order to put a carport and I got a answer with a approval within 24 hours the young lady miss Deirdre was so kind and helpful
Tried to sign up for new service. It would not let me enter my ESID number. Instead I had to search through their entire list of all residences, showing each ESID number, that was in my zip code. There were thousands of them. When I called …
We are just beginning our journey with Champion, but if the fantastic customer service given during the change over and set up is an indication of how service will be in the future, we think we will be very pleased. Our 2 representatives we worked with were very conscientious, polite, and efficient. So far we are impressed.
As a new customer of Champion, they did something extremely shady in terms of billing. As someone who used to live with a roommate who used Champion electricity, we were charged $160 for a transfer fee even though I was setting up a new …
I’ve never been happier with an electric company. I love the 2yr contract, especially now with summer heat being the hottest ever. Rates changing at an enormous rate. Thank you for your on going and continued service!
I enjoy the detailed energy reports . never had that with another company. But I can’t believe my last month bill was double of what I’ve ever paid since I’ve been in this house the last 10 years. Hopefully it’s a glitch and I can get reimbursed
Please do not use this company, you will regret it , they are bad service and so expensive they worse then Reliant , if you looking for better company try
*Just Energy .. do not join this company listen to my advice
Solid customer service, so if you run into any issues, they are fairly responsive. Lock in rates for up to three years, and enjoy some discounts on light bulbs and smart appliances when signing up. Use my code for a $50 credit upon signing up! PMCKER001
I highly recommend Champion Energy Services. My daughter referred me to Champion when I moved to Texas from Memphis TN in 2017. I have renewed my service contract each time renewal was offered. …
Switched my provider this morning. Mark H. Was very helpful. There was some confusion with my current 3rd party energy service. He cleared everything up quickly. Was a nice surprise dealing with Mark H. As compared to my last 2 days of trying to find a new provider durning these outrageously priced days. Thank you Mark!
Courteous and customer focused. If my continued service is half as great as their customer service, I’ll be a truly satisfied consumer.
The customer service is excellent at Champion Energy. I am very pleased with the prices and have been extremely pleased with the savings on my electric bill. Now days everyone is trying to find ways to lower their bills. Champion Energy is a great company.
I have been happy with my plan! I’m starting to get renew now notices , and my plan doesn’t expire until May 1 , but I must be honest! I will be shopping for the same plan , similar to what I have now , or a better price with another …
I have to admit Champion Energy’s customer service is top tier. We have all either worked in customer service at some point in life or continuously deal with customer service on a regular basis. I have never had a problem with Champion. …
I have been with Champion for several years. They have been WONDERFUL! BUT BEWARE!
Three days ago I received a bill from them stating FINAL BILL. I have a contract …
Champion Energy has exceptional customer Service. I spoke with Corina Honeycutt and she went above and beyond to find information that I was searching for as I looked for new solar service plans. She is an asset to Champion Energy. Thanks to her and her company for the amazing customer service.
I paid my bill every month, it was automatic! My final bill came at the same time I was moving so I did not choose to return to this service. To my understanding everything was fully paid off. No emails no notices to my forwarded address. …
I have been using Champion for 3 years now and I love them. I was with another carrier before them and my bills were getting ridiculous so I switched. My bills with Champion are sooo much lower and my highest in August for a 2000 sq ft …
Moved from Chicago to Dallas area. I have researched a lot of utility companies in Texas and finally picked Champion Energy. I’m very happy with the decision…great customer service and great price! …
Spoke with Yaffer (sorry if I misspelled his name) on 1/12/22 about becoming a new Champion customer. He was so sweet and kind and most of all patient with all my questions I had since I was nervous about switching energy companies. He even …
I wish I could add more than 5 stars. Champion Energy Services is the Best energy company. They help me to lower my bills,(giving some tips) to track my usages (weekly, daily). The customer service is perfect 👌Thank You Champion Energy. You are the CHAMPION IN ENERGY SERVICES. …
I have experimented with many different residential energy companies over the past 20 years and have generally been dis-satisfied with either their rate plans, customer service, customer communication or all of the above. A few years ago I …
The best rate I can get for my home area now. Very smooth sign-up process.
This company has a terrible customer service , this is my 3rd day with no electricity and I’ve been calling them for the longest and they don’t have any answers for me or my family, all they say is “ they will come by today ma’am” or “ you …
They literally charge whatever they want and get away with it! From steadily having my bill at $214.89 for 9 CONSISTENT MONTHS all of a sudden with no electrical issues (yes I called someone out after receiving this bill) my bill was …
With regards to Current energy pricing in the DFW area Champion has a strong competitive pricing structure which was important to me. Second importance was how well a new electric company provides customer service features – such as: We …
Great Customer Service Maggie walked me through everything as a 1st time customer. Maggie made sure I understood everything and answered all my questions.
I am so glad to have switched energy providers to Champion Energy. Rates and the exceptional Customer Service I receive is like no other. When renewal time comes around, you bet I plan to stay with Champion Energy. They exceed all my expectations. 👍 …
I just spoke to Cinnamon Smith regarding a few issues and changes to my account. …
I have not had services in over 10 yrs. I had to start paying for service this year. My landlady told me about this company. But, I wanted to check around. I had others tell me about other companies so I called around first.The experience …
Very polite and knowledgeable customer service who explained everything in plain language and confirmed all the informations 3 times! A little overdue but she was very pleasant
My bill went from 68.00 to 119.00 in on month. I live in a small apartment and keep thermostat stable 69-72 degrees. When I called customer service the person was wonderful but could not help. There is nothing they will do to check. Only recourse is to pay $225 to get out of my contract and find another company. No accountability.
Just wanted to say Marie Lopez was the sweetest and provided excellent service. I literally almost went insane with Reliant Energy (don’t ever do business with them) and she made my process easy and made sure it was a smooth transition …
I picked Champion because of their good pricing and benefits of LED. Friendly customer service. Great experience thus far.
I had to change my 5-star rating because I feel loyal customers with excellent payment history should be rewarded with better rates when it’s time renew. I regularly credit my account hundreds of dollars at a time covering my usage for …
I recently signed up with Champion Energy. I was able to pick a switch date 50 days out and was it easy than I thought it would be!
After some shopping around, I noticed prices are up across several different providers, but I am happy with the 12 month rate I was able to get.
So far Champion has done a very good job of a customer service. I’ve only been a customer for a few days so I don’t have anything else to say at this point
They didn’t show up when they were scheduled. When I called and asked what happened, the response was, “all you need to know is that they are coming”…Wow, what a great customer experience!
Martina is a superstar, spent a long time with me answering a million questions & I finally got all the answers I could to signing up for service….best of all she found the property when nobody else was able to, the zip code was completely different from what the home address was, no idea why but she got it done! Yea Martina!
Marc H. was so kind, respectful and helped me to select the best product for me — and I was about to make a big mistake.
I have been a happy costumer for several years now.
It’s a joke this is the number one electric provider In Texas…. direct energy never charged me a deposit and at first it was normal fair prices but now the cheapest I’m getting is 17 cents per kwh. So I figured I’ve been seeing alot of …
Very bad customer service. As well In convenience they’re not open 24 hours to make a payment to have a problem with making the payment Then they wanted to go to Ace check cash and place to make a payment which is very inconvenience they don’t care if you pay with cash credit card is still making inconvenience.
Do NOT get your electricity here. They WILL STEAL YOUR MONEY. I was wrongfully double charged on a bill an they wouldn’t give me my money back or have a legitimate explanation as to where my money went in there “system”. Told me I’d just have to dispute it with my bank. You have been warned.
I spoke with Sidonie yesterday morning to help me transition my account and existing contract to my new address. I also needed
to get Champion ready to turn on the power at my new address once Oncor set the …
Reshondra’s service was absolutely amazing!! She answered all of my questions and concerns in detail to ensure that I understood exactly what was going on with my bill. She also gave me some great tips and do’s and don’ts when looking to …
Just contracted for another 3 years.
I’ve had champion for over two years now. Best rates that I could find. The electricity seems to work as well as anyone else’s.
Champion Energy has the best customer service. The web site is so easy to sign up with. My broker highly recommends them.
I called Champion Energy customer service for a payment arrangement and I was helped by Reshondra (sp?). She was extremely kind and patient with me, which eased my anxiety about the whole situation. Her customer service was exemplary and she solved my problem in no time at all. I appreciate her help so much!
We’re moving to a new home and were surprised with how expensive electricity rates have gotten. We’re so glad we’ve found this company with great rates. Audrey was phenomenal to work with and was very professional, transparent, and patient. Definitely would recommend working with this company.
I switched from TXU 2 years ago , and it was the best move I’ve ever made ! I just renewed for another year ! The rates are so much better than all the rest. Online site is easy to navigate, and there is always customer service to help out …
Champion called me the other day to see if I wanted to change to a three-year contract with a fixed rate. My rate with champion at the time was variable. I did it and I see from my prorated bill that if I had switched sooner this recent …
Pauline M. is an exemplary employee who took personal interest in my problem and solved it for me. She was patient and kind and even called me to tell me when my service was activeated. Caring and relentless, sweet and awesome…Kudos to Pauline-Sherri H.
I recently spoke to one of your company’s customer service representative, Shaana, who was extremely professional and courteous. Shaana was able to resolve my change of service dilemma and provide me with good detailed information. I am very appreciative of her work and Champion Energy Services! Thank you. Alan
I was looking for a company with a solar plan that offered a buyback and that also accumulated credits. (i.e. a roll over plan), plus one that had a good rating. I had a small issue initially, but it was soon resolved.
This review is for one employee in particular at champion energy that went above and beyond to assist me with what started out as a nightmare. Audrey Trotter is not only extremely professional with customer service skills that exceeded my …
After all the hectic Ness and the Texas heat,
It was so amazing to get someone who was so confident understanding and knew what they were doing after calling multiple electricity companies getting rates for …
This company is not transparent with pricing when setting up energy over the phone. When I called customer service to clarify the total cost of energy (including estimated delivery) they were not helpful and refused to replay the recording …
My latest bill is outrageous. I live in a single-wide and am rarely home. Champion price-gouged me after not renewing their contract. $250.00 bill. For a single-wide. Definitely will find another company.
Added: CHAMPION came through! I have electricity and am very pleased and impressed with their service. …
I am a new customer who has received 3 emails. But, I cannot log in to my account! …
PLEASE DON’T TRUST THIS COMPANY!
I have lived in the same house with the same average energy usage and kilowatts, for the last TEN YEARS, with several different power companies, and ‘suddenly’ …
I would give 10 ☆’s if I could. For years I’ve had no issues. Anytime I do call, they help/fix/help me with updating a card or anything. A fantastic company with amazing customer service. Highly recommend!!
Each time for renewal of our electric provider I always research numerous providers. I chose Champion Energy because they had the best prices, clearing stated all their information and had good reviews. Set up was very easy, instructions were easy to understand and setting up an account was completed with no problems at all.
I’ve spoken with three customer service representatives about a bill I should have never gotten. Twice I’ve been told it was taken care of and then got a bill threatening collections. Moana said she would take care of it but couldn’t give …
Mark H did a wonderful job helping me make the transition in electricity service from our current location to our newly purchased home. Listened carefully to understand our particular needs and then made the necessary adjustments to ensure this part of our move will go smoothly.
I think Champion has gotten out of control. I”m not home all day. I disconnect small appliances when not in use. Temp is set at 78. New energy windows installed. Don’t believe meter is reading correctly.
This company is absolutely a rip off… we’ve been turning off all the apartments lights literally using minimal i’ve been doing this for about two months because my bill has been outrageously high …. So we literally have been cutting off everything and nothing has changed somethings going on here
I have been a Champion Energy customer for several years. My husband recently passed away. I called your Customer Service to ask that the account be put in my name. I was told that you could do that but the rate would increase to their …
Have been a customer since January of 2018 this is July of 2022. Contract lapsed without renewal and was charged the outrageous rate for the month of June. My normal bill is under $200 was charged $667. Requested a new contract and that …
Update: I was contacted by Champion and they were very nice but still will not give me a better rate than what they initially offered. I changed my review to 4 stars just because they did contact me personally. Lorraine was every polite …
I have been with Champion Energy for 8+years and have stayed with them because I have never had a problem. However when my 2 year contract was up June 3rd, it went from 10.6 per kwh to 13.7. I know all prices have gone up, but I am a senior …
I am so very impressed with Champion Energy customer service Representative Audrey. Being overwhelmed by my move to the Magnolia area of Texas, Audrey put my mind at ease that all would be fine, electric would be turned on at my house …
Where do I begin!!! In Jan 2022, I submitted a request with Champion to transfer services to a new place. I received a confirmation email from Champion that it was processed. However, for the next few months, I started to receive additional …
I’ve been a loyal Champion Energy customer for over 10 years. After being taken advantage of by a large electric company in our area, I switched to Champion. They assured me that I would not incur any of the hidden fees charged by the other …
I have been very satisfied with Champions since switching over. I was with TXU for years and I’ve NEVER received the type of attention to detail and AMAZING customer service as I’ve received with this company…not to mention I’m saving a …
I’ve had Champion for 3 years now and can say they have the lowest rates compared to other electric companies that charge an arm and a leg. I recently compared rates from a ton of other companies since my contract was ending, and Champion …
I have had Champion Energy for at least 5+ years and never had a problem with service, billing, or renewing. However, it now time to renew. They sent me a renewal almost two months before it was due. I did not act immediately on it because …
They could care less about their customers. I have been a dedicated customer of Champion Energy for a few years now and always paid my bill on time. I recently moved to a new house and even continued service with Champion. Today I got a …
I want to recognize Kaila Neal, a customer service rep I spoke with today. She provided top-notch services that I rarely see in customer service anymore. She got to the root of my issue, stayed on until it was fully resolved and even …
I’ve had great customer service with Champion. Worked with a rep re auto payments and she as very knowledgable and we got that done. Also appreciated the reminder that my contract was ending and needed attention. I liked the options and …
WE LOVE CHAMPION! We recently renewed and have referred many of our loved ones to Champion. We’ve never had any issues and our bill is always consistent. Feel free to use our code for $50 off your first bill: MPrince14686. Can’t recommend them enough!
Good rate. No customer service. The only thing the “customer service” link on their website does for you is lets you pay your bill online. The only thing their “customer service” phone number does for you is lets you pay your bill over …
We have Champion Energy for years and have been very satisfied with their prices, responsiveness and customer service. We recently had solar panels installed and Champion’s solar plans were top notch. We’re happy to stay with them for years to come!
Buyer be warned. These are sneaky people who will use you and spit you out when there done. I received and email that my contract is up and I need to renew or my rate would become a variable rate. So when I found a company much less …
We have been with Champion Energy for 10+ years. Have had the opportunity to change, but always declined. Best service around. No problems even during the severe weather last year. Never lost power!! Just renewed for another 2 years of quality service.
I’ve been with Champion for almost a decade and their customer service has been great. The only complaint I have now, is they aren’t giving the same notice they use to for your contract expiration. We got HAMMERED with a huge bill because …
Use referral ID DLaney11789 when enrolling and get a $50 credit to your bill! We have been with Champion for well over a year now and may just stay with them forever. What I love about this company the most is that we do not have a to …
I have been a Champion Energy customer for about 8 years now. I’ve been extremely pleased with their competitive pricing (especially the “Champ Silver 24” plan) and customer service. My bill stayed consistent even through the Feb. 2021 winter storm. I highly recommend Champion Energy!
When it was time to renew my electricity contract, I decided to shop around for better pricing. I read a lot of positive reviews about Champion Energy, so I gave them a call. I have been very pleased so far! They have not only given me better prices, but also great service. I would recommend them to anyone!
Champion Energy has consistently had the best rates and amazing customer service since I switched over to them several years ago. I’ll admit I did some price shopping when my contract renewal came up this year, but I found only one company …
I appreciate and love my Champion Energy!!! I very rarely have outages, which is a true blessing. I have never had any issues with my billing and your prices are very reasonable. I have been with this company for 2 yrs which when I choose …
Terrible customer service I had to wait 10 days for someone to get back with me to let me know that all my paperwork was approved. I told them that I didn’t want the service anymore and they still continued with the connection. Even though I had already another provider they decided to switch my service😡 …
It started out great until the last few cycles in which my bill has doubled and now tripled. I don’t know where the extra energy is going because I cut back on usage. Customer service was no help at all.
Service is fine. The automated bill pay is the worst I have ever been on. Very slow and seems outdated. On the website when you try putting an amount in to pay it doesn’t allow you to put a number in. I have called and complained several times. Clearly no one has updated this site sense 2020.
They dont have flexibiity to move one plan to other with out penalty with in 1 month of service…..where other service provider had…. plans are confusing — terms are confusing….. …
I called them to let them payment was return and what is the procedure for them .. did not get answers just that they will inform me . I express please inform me don’t want my lights turn off . I was informed I be notified before …
Not a bad electric company, some of the lowest cost per kilowatt, and their customer service is better than most. They explained their net metering in a very simple to understand language, and if you have solar, understanding how Oncor buys the power you produce, can be a bit difficult.
Champion energy is offering a great electricity rates, but be aware that upon signing up you may be ask for either $168 non-refundable deposit or 350 refundable deposit. Not a great welcome message.
I should’ve made this change ealier this year and because I didn’t I lost over $1200.00 by staying my old provider. I was paying 16.9 Pkh and they were adding over $70.00 in charges each month they never had to collect. Check your electric untility bill now.
Had the unfortunate experience of delivering an order to Cynthia Smith. From the minute I met with her she was rude, unprofessional & even stated cursing at me. Im not sure why Champion Energy would employ someone like this as I thought …
Mark H. is probably the most helpful csa, in the history of customer service, he answered all questions and gave extra information that most customers such as myself don’t understand about energy rates. He made me feel fortunate to have Champion energy as a provider.
It only took a few minutes to review. And the person I worked with was knowledgeable and very helpful. And she was warm and friendly. Champion has been a good company to work with.
Prices are good and customer service is excellent. In today’s world that phrase is being removed from our language because it does not exist very many places. You can easily talk to a person!
Customer service when changing our electric company to Champion was amazing. Very helpful in explaining everything. I look forward to having Champion as our new service provider.
veral months ago, I requested a receipt showing I had paid my early cancellation free of 250. You sent me to another company for this and finally I got half of a answer. I just asking for a complete bill showing I paid my account the 250 …
DO NOT USE THIS COMPANY. I will be filing a bbb complaint. I have been scammed. My contract ended on July 27th it’s August 23 and I have already rec’d a $600 plus bill. I have been a loyal customer for years. I have had my utility cutoff …
They activated my power 2 days after the requested activation date. They waited for the activation day to send me the “New Occupant Statement” to fill out. I got it back to them within an hour but it took 2 days to review it despite numerous calls asking them to expedite it.
0 stars if I could. Champion energy bought energy from me via my solar panels. After a couples years of this they owed me a significant amount of money as bill credits. Knowing that I could never use the surplus I decided not to renew my …
I would like to give a Kudo to Ms. Elizabeth Toledo as customer representative. I was struggled to $50 dollars rebate for my account benefit by purchasing thermostat last week when I called champion last week . I was informed by a lady who …
Corina Honeycut was so nice and uber helpful with signing up for first time services. Corina walked me through all the plans and help me decide what works best for my family without the typical sellers angle. I would most definitely recommend her as face of the company. Excited to be apart Champion.
I advise anyone to not enroll in this company this coming from a low income household with no dryer or central air and paying 260 a month went from low price to omg in 6 months don’t believe me try it for your self gby o and it all starts …
They asked me to leave a review and so I am happy to comply! Residential service 6 years so far. …
Retired from the field of commercial hvac design and construction, I am familiar and conscious of energy usage and cost. With the current increases in energy costs, I did considerable research and shopping for a new electrical provider and …
My wife NEVER checks her VM so when they contacted us to renew our contract, we never got it. I freaked out when I saw my bill shoot up to $900! Mark H. got me taken care of in less than 10 minutes and now I’m back under contract. Excellent customer service.
Ok, I’m new so solar. I did the solar buy back. Let me explain how this works. Because know one explained it to me. So my production was 856.99. They sell this at .056. All my production gets sold. I thought they would subtract the usage, …
RESHONDRA in customer service was so helpful and kind. We have been experiencing some hard times this holiday season and appreciate the kindness and courtesy she showed in dealing with our account. If a manager reads this, just know that she needs a big raise!
I thought this was a good company and even referred many people.
But my previous months bill was $711 and I called and said there is something wrong my bill doubled actually,no tripled! When I called the they said it could …
Horrible customer service. And I mean bad. Like the other reviews said, you are just a account number / cash cow to them. They could care less when you have an issue. The “supervisors” are even colder than the front line reps and have no …
I was with this company for 17 years. Going threw hard time with health from covid!! I asked them if they could help me with my contract let me sign up under another contract to save some money. If they helped me would kept me for a …
If you are late on electricity the only way to pay is via money gram. They won’t accept online payment. It’s 41 degrees outside and they cut my electric off and will not allow me to pay so online despite being a customer for 10+ years. Can’t wait til my contract expires so I can go with someone else.
I am glad someone is talking about the same thing champions energy did to me in June. Jennifer Wolford thank you for bring light to the secret. I suffered the same issue in June where my bills went up from about $250 to $800 because I …
We have been with Champion for several years. We have only lost power once, and had advanced warning. We went to a hotel that night and back home the next morning. We never lost power during Snowmageddon in 2021. Color is happy customers! Fair prices too.
Signed up for champion to start beginning
Of September, had it for 3 days then was told I canceled service. I did not do this, my previous provider confirmed they did not put in an order. Now I am stuck …
Martina D. with Champion Energy is the BEST!! She took time to explain my energy plan and the savings I would receive. Her excellent customer service skills were on point for me as a new customer.
This is by far one of the most inefficient billing system and rudest customer service I’ve experienced. Call made on 10/19/2022 @ around 10:10 AM. My account is on autopay and had been successfully processed and billed twice in the previous …
Just started with the company and they don’t take the referral codes. I called in 3 different occasions to get the referral code discount and they were asking me the full name of the person that gave me their referral code and even their …
We moved to Texas and bought a home. The sellers had PowerNext and so we decided to
Keep it as a path of least resistance. We were so wrong. We had our power cut …
As a customer of three years, you would think the rates offered at renewal would be a bit more advantageous for the existing customer. However, that was not the case. My new bills after renewal are now 50% more on average than previous …
Mark H. was very helpful and professional. He was able to find the best rate and plan to fit my family’s budget. I am happy to say that my family and I are Champion Energy customers! Thanks again Mark H. for the great customer service!
So far I’m very happy with my choice and experience. The customer service rep that enrolled me and got my services started listened effectively, I got all my questions answered and made sure all the features I needed were available. I was attracted to the 5 star customer ratings I saw online and everything is working smoothly.
So here’s a weird one. I signed up for them through Energy Ogre and had an emergency come up that completely upended my life. I had to cancel mere days before my contract started. I called and spoke to a rep (I think her name was Wanda?) …
I was a customer of TXU for 22 years plus. When I started to hear great things about Champion from my neighbors that’s when I decided to check them out. I switched service because – …
I participated with this companies’ solar buy back program. I was told I would receive between 5 cents to 20 cents for my solar buyback credit. I have over produced by about 30%, but still have a energy bill. My tesla app shows production …
I have been with Champion Energy Services for many years and very satisfied. My contract was up for renewal. I always research my options before signing into another contract. I was blessed to talk to Martina Dekins, at Champion Energy. …
I’ve had this service nearly 2 yrs and when my contract wasn’t renewed after 18 months my bill went from $79, $90 and then .. $167!! I never changed my a.c. Settings and I’m gone 5 days out of the week working.. I was NOT THRILLED to get a …
I’ve chosen Champion Energy as my utility provider because of the multiple options they offer and the easy and user friendly website. Rates are low and competitive around the market. The connection was switched from the home builder into my name and I didn’t know when that has happened.
I work with developing communities and work with many energy companies. Winona Whitecross with Champion is by far the most helpful, knowledgeable and professional I have ever worked with. She responds quickly with the information I need and …
Get $50 off your bill use code: CPhillips26263
Champion energy is probably the cheapest plan worth it. Customer service should …
I have never had a bad experience with Champion Energy. I recently had some issues with my account that were not their fault, but they still worked with me and got the issue resolved. I will continue to use them and recommend them to others.
I’ve been with them at least 10 years and they have been great until this year. This year they have cut my electricity off by accident on their behalf with just an apology. Now I’ve recently paid a $400 bill on the disconnect date and a few …
I have been with Champion Energy for several years. Their rates are better than anyone else’s and their customer service is stellar! I love getting the weekly emails showing me my energy usage and my anticipated monthly bill. That helps so much. I can’t say enough good about them!
Champion won me over! I just became a customer, and so far I am happy with thier services. I locked in a great rate, and they were quick to get me set up. Call them because you might can get a better rate than what is advertised!
I have been with Champion for 4 years and I love them! The customer service is awesome. I have never had someone that I couldn’t understand and they have always been very helpful. When I was up for renewal, I asked for them to go down …
I signed a contract with Champion Energy as soon as the one my apartment leasing office pushed on me expired – a bit over 2 years now. Very good service overall, and a low fixed-rate. I just signed a new contract at DOUBLE THE PREVIOUS …
I had Champion for about a year, and renewed my service because everything was going smooth. There was a mix-up when I signed up for energy ogre, but never gave them permission to sign me up for another service, to see what else was out …
Corina, a representative with Champion Energy did a fantastic job helping us with an issue we were experiencing with Champion. She took care of the matter very quickly, and even after losing her due to a dropped call, she immediately called …
My primary reason for switching to Champion Energy was their competitive pricing. Then, there was my history with the company for a couple of years before one of their competitors made me an offer I couldn’t refuse. However, the slight …
***Customer service did reach out to me on this and we did get the deposit refunded. The information that this was an account for a senior was communicated repeatedly to the rep when setting up. We received no other information or options …
Been a customer with Champion for years. Always great customer service. The last two months our service contract expired. Totally my bad to not renew…busy with life and missed the email. Rates & bill jumped 4-6x. Called to see if they would …
I have been loyal Champion Energy customer for some time now. I am a little disappointed that they have continued to cut options while raising rates. For example, I had the free nights and weekend plan and loved it. Then they took it …
Champion Energy Services is really a best company to deal with. I have been its customer for last nine years. Being a senior 70+ liked its discounted rates. Phone support is very efficient and friendly. No hassle or pressure to buy any of its services. All billing information is explained in details.
I wanted to share my experience as a 25 year old and first time adulting! This was my first time inquiring for electricity providers, I called many but Champion had excellent customer service. Other companies I called had very long wait …
I just switched to Champion because of their solar deals. I had been with my old provider for 20 years and loved them, but this company has great deals if you’re going solar. I’ve called their customer service twice, the first time was to …
Used Champion Energy for 2 years with zero issues until my contract ended. I payed my electricity with Champion Energy using automatic payment, so I never paid attention to emails. Apparently they sent a new contract in an email of which I …
I have been a customer for 6+ years. If you sign up with them, you better pay close attention to when your contract expires…I missed 1 or 2 emails and my contract expired and they more than doubled my rate. My bill for June was around …
I have had the pleasure of being a customer for 6 years and am unfortunately having to cancel my services due to the city I’m moving to being regulated. I’ve enjoyed phenomenal rates, with long contract options to lock in those rates for …
I am extremely dissatisfied with Champion Energy’s customer service. I have been overcharged for three months for the late payment because their automatic payment system is faulty to get paid from my updated credit card and does not …
I’ve been with this company combined about 8 years. Never had a problem until the past couple months where my bill doubled, almost tripled! I haven’t changed any behavior when it comes to usage, same routine. Nothing that should’ve brought …
I reviewed about 30 to 40 different Electric Providers and Champion stood out to me as best for my needs. …