(Translated by Google) Bad service, terrible attitude of the managers where they charge you even to disconnect from the very expensive slow Internet service.. …
Take note chaparral cable company you may have a locked contract but that’s still up to Comcast if they do want to renew the contract and they may not want to especially me revealing that it’s Comcast providing the Internet services to Chaparral cable company…..
This company is going to be barred from Ft. Bliss. They do not upgrade their infrastructure and take advantage of soldiers. Nothing but a leech on the local area. Everyone who works there should be ashamed to be working for crooks.
Service is horrible, cuts out constantly, slow, and is extremely unreliable. Don’t waste your money on this pitiful network, you will be completely unsatisfied.
Played 125 a month super super slow my hotspot work better its just overpriced bad WiFi don’t waste ur money this is the worst WiFi I’ve ever had by far super bad WiFi
Service is bad and customer service is bad as well. If there could be anything better around here I would remove them in a heartbeat. If you don’t need it don’t get it.
Considering I can’t get wired service here so It needs to be wireless by far it has been the best and most inexpensive services I have found Adrian is very attentive and has taken care of the issues that have come up I definitely recommend them 100%
First couple months were okay… but I’m tired of the horrible internet service. It’s been 3 weeks now, & internet goes down every single day. If you want INTERNET in CHAPARRAL just go with CENTURYLINK. Imma be switching over Asap.
Do not buy this internet, complete scam for military personnel at camp mcgregor. Extremely expensive for the horrendously slow internet where it takes five min just to load a page. Also if you buy the one month package it’s only 28 days not …
Horrible service, they made me wait three days to fix my internet. Customer service was no better, they did not resolve the issue they would just keep telling me they would send someone in 15 minutes and I waited 2 days and no one showed …
This place is not honoring what they advertise online vs in person offers. I argued that I wanted what’s online. Screenshot and reported this unethical practice to the BBB.
Ok. Every night my internet goes off at midnight and comes on at 8. Hmmm…I’m going to be looking for a service provider soon. Tired of cable and internet cut off every night. Yes, cut off probably at their office. It’s funny how every …
Paid for a week of service (Dona Ana) and couldn’t connect. Requested a refund multiple times to no effect. Be sure to file an FCC complaint when these hucksters cheat you out of your money.
their “chaparral wireless” service on ft bliss is nowhere near fast enough to support all the people that they have to know use their service. at peak times it is literally unusable. wish 0 stars was an option for this business.
great service. my internet was not working but they did their best to help me out and they eventually fixed the problem. they have a lot of customers to work with so just be patient and they will do their best to help you.
I’m completely unsatisfied with this crappy service. Have had the service since early September, and its a completely mess. It always quit working. Kids cant do homework most of the times. call many times to the office, and no help. call …
There is like a 5% chance this review will even post because I am currently using Chaparral Wireless. It is almost non existent service at a huge cost that is the only horrible option for military members on base with no other service alternative. They do not seem to care. One star is too generous.
The service is very bad. Constantly they have outages. Customer service is horrible one time I had to turn in an online assignment and the internet had been down for 4 days I called and asked for a partial refund since that month the …
Signed up for 2 week service of internet at Westbrook with a newly installed node. With no other users speed was 1mbs down/up. The promised speed of 5 down/ 1 up never materialized. …
Without a doubt the worst company that I have ever had an experience with. I wish that I could give it a negative on the stars. I pai0d for their service about two weeks ago and I have yet to have any kind of internet service. I have talked …
Excessively poor quality Wireless service out at Doña Ana (Fort Bliss). Took 3 calls over 2 days just to get someone to answer the phone after waiting 3 days to get an email response that never came (they didn’t return my voicemail either). …
Internet has been out since early this week. I work all week and cant be here for them to come out and fix the problem. Called the office, choose option #1, tech support tried to reset the modem, no luck. Had to put in a order for customer …
Quite possibly the worst internet service in the nation, and I’ve been everywhere in the states. I paid for 2 weeks worth of internet for just over $30. The FASTEST the internet has gotten to was 0.03mbps using google’s speed test. Myself …
Tried using this at Dona-ana and it simply does not work about 70%. Their are other providers that offer similar services for much cheaper and actual usable wireless internet. I feel insulted as a customer for the “product” I was given. …
It’s been 5 months that we have been dealing with the poorest quality internet with obviously no future of improvement! I am happy to see all the century link trucks around hopefully here to bridge the gap to like spectrum quality. We …
Just because is internet does not means you’ll Have it available at all times. I strive to support lo al business but this service is not the best. I can’t stream because the signal just goes down out of a sudden. There’s no 24hr assistance to troubleshoot anything. Good thing that I am only for a limited time in this town.
The people are nice and helpful.
But company needs to figure out why service is going out individually or in bulk,. So we can work together to have service that is not going out every other …
Ft Bliss/Dona Ana soldiers. Don’t spend your money on this garbage. It’s locked me entirely out saying I have the max devices logged on yet all 3 of my devices are disconnected. Total dumpster fire internet. Drops constantly, limits your …
This is a predatory company of the worst kind: they prey on soldiers that just want to be able to contact their loved ones. They know that they have a captive market and their greed is transparent. Service is constantly throttled and kicks …
(Translated by Google) Bad service, terrible attitude of the managers where they charge you even to disconnect from the very expensive slow Internet service.. …
Take note chaparral cable company you may have a locked contract but that’s still up to Comcast if they do want to renew the contract and they may not want to especially me revealing that it’s Comcast providing the Internet services to Chaparral cable company…..
Great
Expensive
Trash trash 🗑️ trash service …
Service no good
They are a rip off
Great alternative to Spectrum and others
To slow can’t watch Netflix or Sling
Total rip off , service sucks, and customer service worse ..!!
Friendly staff
Horrible service do not waste your time with them.
Suggest the military hire a different company to handle their internet
The prices are ridiculous. You pay too much for such few channels. And the internet is atrocious, it constantly fails!
Expensive, unreliable, and slow. Complete rip off. Does not work during peak hours and sometimes during non peak hours.
Wish i could give less, complete and total f**king garbage. This company should kill itself.
Actual worst service I’ve seen in my life, if 0 was a rating it would still be to much.
They have always need nice and polite with me they try to work with you
My internet is out since yesterday. And it’s still out this is bad derive.
How is this place even open still??? They should be out of business! I wish Xfinity/Comcast would come to this area!
They’re supposed to fix our cable line.. Has yet to be done.. 😑🙄 …
Always goes out when it’s windy and also sometimes when it’s not windy. Paying full price for less than half the service
They have the worst internet. Daily outages with intermittent signal. Thank God for Mobile hotshot from metro.pcs
This company is going to be barred from Ft. Bliss. They do not upgrade their infrastructure and take advantage of soldiers. Nothing but a leech on the local area. Everyone who works there should be ashamed to be working for crooks.
Horrible customer service
Would give 0 stars if possible
You barely have a connection even if you pay the highest price
Internet constantly goes out and service is less than mediocre if a half decent company came in they would tank them
Service is horrible, cuts out constantly, slow, and is extremely unreliable. Don’t waste your money on this pitiful network, you will be completely unsatisfied.
Played 125 a month super super slow my hotspot work better its just overpriced bad WiFi don’t waste ur money this is the worst WiFi I’ve ever had by far super bad WiFi
Service is bad and customer service is bad as well. If there could be anything better around here I would remove them in a heartbeat. If you don’t need it don’t get it.
Considering I can’t get wired service here so It needs to be wireless by far it has been the best and most inexpensive services I have found Adrian is very attentive and has taken care of the issues that have come up I definitely recommend them 100%
First couple months were okay… but I’m tired of the horrible internet service. It’s been 3 weeks now, & internet goes down every single day. If you want INTERNET in CHAPARRAL just go with CENTURYLINK. Imma be switching over Asap.
I asked if they were going to expand into the new development here in Chaparral over by 54. I was told they are looking into it I hope so soon.
Do not buy this internet, complete scam for military personnel at camp mcgregor. Extremely expensive for the horrendously slow internet where it takes five min just to load a page. Also if you buy the one month package it’s only 28 days not …
Horrible service, they made me wait three days to fix my internet. Customer service was no better, they did not resolve the issue they would just keep telling me they would send someone in 15 minutes and I waited 2 days and no one showed …
This place is not honoring what they advertise online vs in person offers. I argued that I wanted what’s online. Screenshot and reported this unethical practice to the BBB.
Great people always happy to help
Ok. Every night my internet goes off at midnight and comes on at 8. Hmmm…I’m going to be looking for a service provider soon. Tired of cable and internet cut off every night. Yes, cut off probably at their office. It’s funny how every …
Paid for a week of service (Dona Ana) and couldn’t connect. Requested a refund multiple times to no effect. Be sure to file an FCC complaint when these hucksters cheat you out of your money.
their “chaparral wireless” service on ft bliss is nowhere near fast enough to support all the people that they have to know use their service. at peak times it is literally unusable. wish 0 stars was an option for this business.
great service. my internet was not working but they did their best to help me out and they eventually fixed the problem. they have a lot of customers to work with so just be patient and they will do their best to help you.
I’m completely unsatisfied with this crappy service. Have had the service since early September, and its a completely mess. It always quit working. Kids cant do homework most of the times. call many times to the office, and no help. call …
There is like a 5% chance this review will even post because I am currently using Chaparral Wireless. It is almost non existent service at a huge cost that is the only horrible option for military members on base with no other service alternative. They do not seem to care. One star is too generous.
The service is very bad. Constantly they have outages. Customer service is horrible one time I had to turn in an online assignment and the internet had been down for 4 days I called and asked for a partial refund since that month the …
Signed up for 2 week service of internet at Westbrook with a newly installed node. With no other users speed was 1mbs down/up. The promised speed of 5 down/ 1 up never materialized. …
Without a doubt the worst company that I have ever had an experience with. I wish that I could give it a negative on the stars. I pai0d for their service about two weeks ago and I have yet to have any kind of internet service. I have talked …
Excessively poor quality Wireless service out at Doña Ana (Fort Bliss). Took 3 calls over 2 days just to get someone to answer the phone after waiting 3 days to get an email response that never came (they didn’t return my voicemail either). …
Internet has been out since early this week. I work all week and cant be here for them to come out and fix the problem. Called the office, choose option #1, tech support tried to reset the modem, no luck. Had to put in a order for customer …
Quite possibly the worst internet service in the nation, and I’ve been everywhere in the states. I paid for 2 weeks worth of internet for just over $30. The FASTEST the internet has gotten to was 0.03mbps using google’s speed test. Myself …
Tried using this at Dona-ana and it simply does not work about 70%. Their are other providers that offer similar services for much cheaper and actual usable wireless internet. I feel insulted as a customer for the “product” I was given. …
It’s been 5 months that we have been dealing with the poorest quality internet with obviously no future of improvement! I am happy to see all the century link trucks around hopefully here to bridge the gap to like spectrum quality. We …
Just because is internet does not means you’ll Have it available at all times. I strive to support lo al business but this service is not the best. I can’t stream because the signal just goes down out of a sudden. There’s no 24hr assistance to troubleshoot anything. Good thing that I am only for a limited time in this town.
The people are nice and helpful.
But company needs to figure out why service is going out individually or in bulk,. So we can work together to have service that is not going out every other …
75 bucks for wifi that barely works and kicks me off every 10 minutes. And won’t let me log off devices
Ft Bliss/Dona Ana soldiers. Don’t spend your money on this garbage. It’s locked me entirely out saying I have the max devices logged on yet all 3 of my devices are disconnected. Total dumpster fire internet. Drops constantly, limits your …
This is a predatory company of the worst kind: they prey on soldiers that just want to be able to contact their loved ones. They know that they have a captive market and their greed is transparent. Service is constantly throttled and kicks …