A game-changing solar energy company delivering the next generation of solar power and the most innovative customer service in the industry.
| Friday | 8AM to 6PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
2800 Post Oak Blvd Ste 4100, Houston, TX 77056
(Translated by Google) The people who work in customer service work lousy. I asked them a favor to move the payment date due to the covid-19 issue that I don’t have the money and they didn’t want to do it to me. I’m giving it up this week. …
With this company for 2 years, never have had an issue! Paid bills on time, customer service was always very friendly, and rates were competitive! Would be staying with them but we’re moving to a co-op area unfortunately.
Left Texas 2 years ago, now they are bombarding my email with solar offers. They do not adhere to the CANSPAM act by 1) stating their email is an ad 2) do not provide an unsubscribe button. No response to my unsubscribe requests both polite and not polite. For goodness sake these companies should grow up and use email responsibly
Quality Company!
Price and term.
Very very excellent
Best energy company
Renewable energy plus cheap!
Amazing service and experience!
Love It
Fair price and good service
Best electricity company hands down!
These guys are a rip off.
Low price and good costumer service
They have the best plan and very economical
These people are crooked. The story is too long. Never!!
Cheapest price I could find. Easy to sign up.
Excellent rates and service! Definitely recommend!
Great rates! Awesome service!
Expensive ! Not happy with them
Easy sign up process and excellent customer service.
Amazing rate for 100% solar with 3 year contract.
Great customer service and all renewable products!
Very affordable, customer-centric. Love this company.
Misleading or deceptive advertisement. Rates with residential Solar on roof are much much lower.
Very happy with Chariot. 100% green and very fairly priced.
Best company i have had and the customer service is great.
Green Energy at an affordable rate! Glad that helping the climate out is now an easy decision
Consistent fair pricing, great customer care team, and 100% renewable.
Low rates and great customer service. I really love the weekly usage summary.
Easy transfer with an excellent rate for a 2 year contract. Excited about solar days.
I’ve had very good service and I’m pleased with this vendor. Renewable energy is the future.
Easy peasy! Nice price too. Love the notifications on usage each month
Chariot Energy is great. Their weekly usage reports are helpful and intuitive.
Easy sign up and great customer service all while getting solar energy without having the panels on my home!
Great fair company great rates understanding customer service no problems
Absolutely impossible to get ahold of. Online portal is extremely limited and not capable of handling move requests. Do not return contact us requests.
Very straightforward billing, awesome customer service, this is my 3rd contract, very professional and intuitive website
Absolute worst customer service phone line I’ve ever experienced. I absolutely can not wait to be out of my contract to switch companies.
Our second year with the company, will renew soon. Green energy with great customer service!!
We’ve been a Chariot Energy customer now for a year. Love the weekly usage reports and getting 100% solar!
Seems as though my bill is more expensive now. I consume the same amount of energy or less. Especially since I replace all the light bulbs in the house with LEDs. Well see with my next bill this past bill was $215.00.
Very low prices for a sustainable energy company, good customer service. Very happy to find them! Highly recommended!
I signed up with Chariot this past month. I am very happy with their affordable pricing plans and superior service.
Aggressive rates (doubly so when you consider they are offering solar power plans), incredibly easy signup process, and a pretty slick website build.
I love chariot they are the best I tell everyone about them they are always there if I need anything they treat you like family
Very helpful sales staff that really helped explain our options and save us money. We couldn’t be happier to have made the switch.
Unbeatable Rates and Service!!! What other companies take for granted Chariot takes Customer Experience as a Core Foundation
One week my light bill was $107 they raised their prices during pandemic! Don’t trust them
I wish they would use natural gas instead of non-disposable wind turbines and solar panels look it up online there is no way to dispose the old wind turbines natural gas is clean and doesn’t produce a lot of waste …
I’ve had very good customer service experiences with Chariot. Representatives are patient and helpful.
Put on hold twice for over 30 minutes each time. Simply redicules. Very poor customer service when the line hangs up with you. Telling me “thank you for holding we will be right with you” when your waiting over 30 mins. Been an hour on hold
11.7 cent way too high . My zip code 77065…. no i will pass efl tells you straight price can change during contract…
Stuck with them and don’t recommend at all. They charge a $33 delivery charge which is beyond ridiculous. Claim you can check your usage but its rigged and not right. Choose elsewhere!
Hey great little company. First one to do all solar without panels. But I’m saving the pennies to do solar and once I do…I expect I’ll keep Chariot to manage those electrons for me too. Fantastic!
I did a review for bad customer service I received on the phone, a representative called me and investigated the complaint and resolved it, the company isn’t as bad as I thought, they just made a mistake. Probably wouldn’t have had to write a bad complaint if I would have elevated the problem to a supervisor.
Rates are probably my priority however customer service is a close second both of which Chariot exceeded my expectation. I highly recommend them – you won’t be disappointed.
Great company with outstanding customer service. Representative was able to answer all my questions about using solar energy in my home. She really understood solar.
Amazing customer service! Went above and beyond in helping me get my power turned on a day early after it had been shut off earlier than expected. I didn’t catch my reps name but she was very nice. If you read this, thanks again for your help!
I switched to Chariot this past summer and saw my electricity bill drop from $375 in July with another provider to $126 in August with Chariot – IN TEXAS!! Who says you can’t go green AND save money?
You really need to send me a disconnect because my autopay failed? You didn’t even try to run it again? You all must really care about your customers to go 0 to 100.
Lower Price for a sustainable energy and very good service. Customer service understands the customers concerns with customer satisfaction as a priority. …
Chariot Energy provides clean energy at great rates! The website could provide more information, but overall, it’s pretty good. Would recommend this company.
I was pleased with the service but when I moved I had a deposit my last day was the end of July and I still have not received my money back from my deposit. It’s funny how they can take it right out of your account but they can’t credit your account ridiculous!
When I moved to Texas in 2017 I was overwhelmed with all your energy providers. Finally, I found Chariot Energy, renewable solar and reasonably priced, my monthly bill was decreased by 2/3! Thank you so much!
Great rates, outstanding customer service along with 100% renewable energy = customer for life. Couldn’t be happier. Keep up the great work Chariot!
Chariot Energy came to my rescue in a very desolate period. They were very friendly, quite cordial, and extremely professional. …
Great rates with excellent customer service!
Getting 100% solar energy is a bonus, without the hassle of installing solar panels on the roof!
Very happy to recommend!
Horrible company rates and usage don’t make sense. They scam people. My mom lives in a big big house he electric bill isn’t even close to mine I’m in a tiny place and my bill is over $300 dollars. We are never home!
Been with them for months now no problems!! 4 bedroom house. Lot of ppl say they wish they had my light bill, I tell to Check Chariot Energy out..
Please read this before you sign up with Chariot Energy! Each month, the due date changes…from the 6th then to the 5th the following month then to the 4th the following month, etc. Well, due to the due date changing each month, I was 1 …
So glad to find Chariot’s low, fixed rate after trying all of the “wholesale” models (great when those plans work, but with the news that demand is just going to keep outpacing supply for the foreseeable future…no thanks). Love the “all …
A great group of people who, clearly, truly care about their customers and the environment! I love that they are 100% solar and it’s the same I would have to pay (maybe a bit less!) for dirty energy. I have loved my experience with them thus far and highly recommend them! Make the switch!
Absolutely pleased with Chariot Energy, transferring to them was easy, their billing is clear and simple, and account management is top notch. I wanted a green electricity option that wouldn’t break the bank, Chariot Energy is most certainly the best green option I could find and I am very happy with them.
I was looking for a zero star. There are other co’s with competitive pricing. If you fail to remember to renegotiate a new contract before the current one expires, you will have a new contract that follows before expiration, ON THEIR TERMS. …
$336 for a month’s worth of electricity in a 1 bedroom apartment?! On top of that they are requesting 4 billing periods all in the same month, bringing the total for August to $500+?!?! Absolutely RIDICULOUS. Stay away from this scam of a company.
Chariot is a great company. Rates are good and it’s wonderful to have 100% green. Email updates are informative and helpful. Best switch I have ever made.
Please beware while moving your service to Chariot. They wont provide you the option to start service date. I was looking for a plan to start next month and i registered for chariot energy and i was looking to update service date which they …
I switched to Chariot Energy about a year ago and just renewed my service. This is by far the best energy company out there! I’ve used Reliant and Amigo energy in the past and was way overpaying for electricity.
If you’re looking for a new energy provider, go with Chariot!
Never thought I’d write a review for an electricity provider but my experience with Chariot over the past 10 months has been amazing. First of all, 100% solar power (they buy renewable energy credits for when the sun isn’t shining), one of …
My CC that was set to Autopay was compromised. I thought I fixed all the reoccurring payments on the card but I forgot this account. Anyways when the payment didn’t go through they sent me an email. I didn’t read it because they send emails …
Fixed rate at .074! AMAZING rate!! I LOVE this electric company. Understanding on delayed payments!! Life happens, sometimes things happen. All in all, I strongly recommend this company!! Thank you Chariot for amazing service and prices!!
I am so impressed with how much money I have been saving with Chariot Energy. Especially since my previous provider was charging me high rates. I would HIGHLY recommend them to anyone looking for a electric provider that cares about their …
You should be ashamed the way yall do business especially if you say you are willing to accept and work with TRR as your Facebook post indicates you do. So last week our power was disconnected and we had to pay 125 out of the 175 I had made …
I highly recommend Chariot Energy for their amazing Rates, super Easy to join with decent credit and was not required to put a Deposit.
Electricity was on when promised and my first bill made me glad I switched. They …
Do not get the is energy company and if you do, do not opt into the Energy’s Budget Billing Program it is a scam. They placed me on fixed rate and then 8 months later sent me a bill for $500 in a pandemic. This company does not care about …
Chariot is a fantastic company. I love having cheap renewable energy powering everything in my house. Plus, I really enjoy getting the usage reports detailing how my weekly and monthly electricity fluctuates–it makes conservation efforts …
I was a contract customer on auto draft payment. Never a late payment in the history of account, since it was set to autopay. My Cc expired and they disconnected power without much warning. There was an email that was junk filtered, but no …
They sent me a letter threatening to turn off my power, but I was on autopay. Turns out it was their mistake. Incompetent. They wanted me to renew for double the rate I was paying. No, don’t blame the market… they had coupons on …
I have no complaints about the service or price. I had very low rates in my 9 months with Chariot energy, and using the customer portal was seamless – except if you want to cancel (or even find any information about cancelling or about what …
I’ve been very satisfied with them so far. For one, I appreciate that they are a green energy company that I can be a customer to. Second, their reps are very helpful, and one of them steered me away from a plan meant to be more for …
Very deceptive details on the website. I am being charged Oncor delivery charges on the gross rather than net. I love my solar panels but this company is trying to short change me. I made a huge mistake. Read all the fine print very closely. I didn’t have any issue like this with Reliant.
Cost is absolutely outrageous… whatever. It’s electric. The problem is my autopay which I paid every month fell out of favor because of an expired cc and there was absolutely no one to get ahold of on the weekend to restore my power. I kept …
This company is a scam, They offered a budget billing and i signed up for it. It is a total fraud. In Feb. 2021, they sent me a bill of $1193. single month bill, After several efforts, they claimed it was spill over for the budget billing …
Worst company ever, spoke
to a supervisor by the name of Rudy about my account worst customer service ever he was rude would not let me speak he also said I had things I had never said I …
This company is horrible! If I can give them a zero star I would. Once you renew your service they jack up your bill. I have been out of town for the past two months with no one in the house, normally we are a family of 5. I called to see …
I’ve had chariot as my provider for around 5 months now and have had very few issues. The only issue I’ve had (autopay not going through) was easily and quickly handled with quick call and short conversation with a friendly customer service …
It took several calls to finally get the reason for why my bill increased over $100. I had to persistently inquire with customer service for an explanation. Where I was told I would have a fee to review my electrical reading too verify the …
Chariot has been an excellent provider. They have incredible prices for being in the renewable market, and their customer service has been great. I had to maintain power at two apartments for a couple weeks during a move, and they helped …
I have had Chariot for a year or so. I am very pleased with their service and I have recommended several homeowners to this company. All of them changed over and are happy they did so.. I have never received any remuneration from …
I never missed a payment for the full 12 months that I had in this contract. When it came time to renew the lowest rate that they could possibly offer me was 15.9 cents about 5 cents more than I was currently paying. They also enrolled me …
When I first went with Chariot Energy, I was on a fixed 12m plan with Autopay and never missed a payment. As soon as my 12m plan ended, at 9.9c/kwh, they put me on a month to month plan without any kind of contact at about 15.3c/kwh, 5c …
I have very positive experience with Chariot Energy. I appreciate the company’s effort to provide solar power. Switched to Chariot 2 years ago, all went smooth. Renewed today for another 3 years. The lady I spoke with today was very helpful and pleasant.
Highway robbery! .27/killowatt hour – went to another provider at .12/kwhr and they are happy to take your money. Crooks letting the unaware keep paying double than what you can shop around for. Do your homework or pay dearly….
This company is AWFUL. My previous electric bill was $250 this month with chariot $987. Rudy is the worst and will not help you ultimately I’m going to hire a lawyer and go elsewhere.
Don’t be fooled by the rates listed. Only two people in my household and our electric bill was $330 this month even after the $90 credit. We only use lights in one room at a time and our thermostat rarely goes below 72 so we are very …
Worst company!! Do not sign a contract with them! Customer service acts like they are going to help, but they really don’t! $615 electric bill for family of 3! So ridiculous and I’m stuck in contract with them for 36 months! Was told by …
Their customer service SUCKS! It’s a call center in El Salvador Mexico and you get someone with a heavy accent and speaks broken English. I had to hang up and callback 3 times before I got someone I could remotely understand. ITS TERRIBLE! …
I tried to switch providers to Chariot energy. I have great credit and no late payments however after entering my info they were requiring me to put down a deposit of $275, submit proof of 12 months on time pymts, or a letter from my …
This company is horrible. Automatically renewed my contract after I obviously didn’t renew after countless emails. Now, they’re saying I’m being charged for energy after I moved out. It doesn’t make sense. I don’t understand how this situation is legal.
had a great rate locked in for 36 months. couldn’t have been happier. now they want to more than double my rate to renew. shame. thought these guys were going to be a good company. I’ll be shopping around. Thanks for ruining a good customer, Chariot.
I never thought I’d say that a company felt like family or a friend but this company has been amazing. I’m not getting paid to say it either. Most electric companies take forever to get the power back on or to start but they have never …