Charleston ENT & Allergy

Charleston ENT & Allergy

Welcome to South Carolina’s largest private ENT practice. We diagnose and treat all ages for the full range of ear, nose, throat, and head and neck conditions.

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Charleston ENT & Allergy Reviews ( 95 )

  1. These idiots are the most stupid incompetent group of “intellectuals” that I have ever seen. I had a balance test scheduled for this morning and left in plenty of time and ran into traffic on I-26. I have had to reschedule this appointment …

  2. Dr. McNellis and Dr. Angelos are INCREDIBLE!!!! Dr. McNellis is SO kind, gentle, and thorough. He takes his time with his patients. Dr. McNellis is on of the best Docs there is! I super appreciate everything he has done for me. Charleston ENT is awesome!

  3. This is the third time I am late to work because they are late to work. You have to get a shot each week, I have a appt at 7:30 and they show up 30 min late. Then it takes 20 min to get to me, 20 min wait to check on restriction. This is why I quit shots years ago. They have no respect for your time.

  4. Wonderful doctors and staff. However zero cellular connection in the building. They do offer free wifi. If you do not have wifi calling you will be stuck no service while in the building. Suggestion: get in door cellular repeaters. I’m sure …

  5. Dr Hester examined my ears, hearing, nose, throat and discussed my symptoms from shingles, that was on the ear and neck area that could possibly cause hearing loss. …

  6. Excellent experience at Charleston ENT in both the Beaufort and West Ashley offices. Drs. Christian and a Bennett are terrific taking the time to understand your needs and explain things to you . They are also available and responsive when …

  7. Waited sooo long just to have ear cleaned out. And I could hear the PA on a personal phone call outside the room I was in while I sat and WAITED…..very annoying and unprofessional

  8. Not sure about this place, yes the people are friendly but they charged me 543.00 dollars for 10 mins of service which was the doctor spraying numbing spray up my noise and telling me it maybe just a little bacteria behind my sinus that’s …

  9. Dr. McNellis removed my thyroid the day before Thanksgiving, and I had the best experience from my very first appointment to my post-surgery visit! He called me personally multiple times to make sure that I was recovering well, and I also received a sweet card from the entire staff and surgical team! I give them 5 stars all the way!

  10. Upon my first entry to Summerville location I was disturbed to see filthy chairs in the waiting area. The reception staff were professional and friendly when I checked in. After checking in I did have to look for a chair that did not have …

  11. The staff and Dr. Angelos are amazing. I had a badly deviated septum and put this surgery off for over 20 years! I met with Dr. Angelos and still put it off..until I did not. I have never had a medical team treat me so well and the surgery …

  12. Just not good. Office manager called for me but I was not home. The office manager never called back for me. I rated Charleston ENT below average. Good reason for rated them very low.

  13. I could not be Happier with the treatment I received at Charleston ENT. Very little wait time, kind and courteous reception staff. I saw an MD, got some antibiotics for sinusitis. Did not feel better and saw a PA. She ordered a CAT scan …

  14. On previous experience I would give Charleston ENT 100000 stars, but recently meaning this week, took my daughter in for an appointment, having to make several call backs per day, we’ve been trying a treatment since January that’s not working and having to continuously call in, which is horrible, still awaiting a call back.

  15. They indicated they work with my insurance company and then started hitting me with big bills and didn’t disclose how much the medication or visits would be until I recvd the invoices. After all this the allergy medication expired pretty …

  16. Horrible experience here. Staff is 100% unorganized, and don’t really seem to know what’s going on. Had to go in two or three before my surgery because someone forgot to put in the notes that we discussed fixing a double deviated septum …

  17. Good interview. Could have taken an historical perspective before making a prescription determination. Passed me off to another doctor if i didn’t get better. Did not provide instructions for medicine. Had to call back twice to get dosing …

  18. We brought our 6 year old in to be looked at due to snoring. Dr Lee was wonderful. It was awesome to be told that our observations were as effective as a sleep study. We are the experts on him! That shows me they are not looking for …

  19. I was very impressed with both the doctor’s assistance and doctor’s patients with my son! He can be very “spirited”. The doctor didn’t seem like he was in a rush to get us in and out even though they were quite busy that day; he even …

  20. Very professional doctors and staff! They did a wonderful job taking car of my ears and I feel great again! Dr. McVicar is such an amazing Dr and would love to see him again!

  21. Nice office, nice staff. Have to use this location to see Allergist. Dr. Bennett is excellent and was the first doctor to totally understand and effectively treat my issue!!

  22. I was referred by my primary care physician due to frequent nose bleeds and was seen by Dr. Hester. He was very humorist and kept me at ease during the procedure. The staff is very friendly and efficient. I would recommend Charleston ENT should you need there services.

  23. Dr McNellis and his staff were amazing. Dr McNellis is an excellent surgeon and went above and beyond by personally calling me to see how I was after my surgery. I would 100% recommend this office.

  24. I really appreciated the significant amount of time that Dr. McNellis provided to enable me to give him a complete history of my health issue. He was patient , concerned.,and easy to talk to.

  25. Not only an outstanding team but a life-saving one as well. I’m living proof. They are willing to take on cases that other doctors would rather avoid. I highly recommend Charleston ENT and Allergy! …

  26. When i was a kid the ER drowned a bug in my ear so it wouldn’t squirm and they dug at it painfully for hours. They gave up after 4-5 hours and said I can come to the ENT in the morning so I did. They vacuumed it out almost immediately and I felt relieved (:

  27. What a wonderful experience all around from scheduling, to the front desk, great staff and attention to the patient snd then having such a convenient and helpful pharmacy. I feel so lucky to have found this practice!

  28. This is the greatest office! From the team to the doctors everyone is pleasant and efficient! Covid protocols are perfectly in place. AnnaMaria K. is a thorough, brilliant and thoughtful PA.

  29. Everyone seemed super nice and professional. The ladies who work the front desk are the beat part about the business. Then go to the back and hold onto your wallet. Any program and service they can get you into, they will. You have to …

  30. I was treated quickly and all the staff were very friendly and the doctor was very thorough and explained everything so I could easily understand him. Would recommend ENT & Allergy Partners to anyone.

  31. Excellent facility! Clean, signed well, and fantastic staff who are friendly and informative. I have never had a long wait between checking in, having an exam and speaking to the doctor. Dr. Lee is thorough and patient, answering any and all questions I had to my satisfaction. Would recommend!

  32. Staff was very helpful, even when communicating through these masks. Very little waiting time, got me right in and out. Doctor Hester was quick and efficient. It was a good experience.

  33. Worst phone system and the people who answers are rude! My wife called up here and was on hold for over 10 mins. Finally gets through and they say she can’t set a appointment up for me since for some reason her name now, is not on my …

  34. They staff is wonderful here in there office and surgery center. Dr Mcnellis and his staff have the best bedside manner. I have had a great recovery period so far and they staff has also called to check on me! Couldnt be more happy kudos to Charleston ENT.

  35. Terrible customer service. Audiologist not there after booking appointment to be seen i was told no audiologist will be here after 3pm. Front desk is terrible unless you enjoy wasting your time you can skip this location.

  36. My mother, who is 93, goes to Charleston ENT frequently to get her hearing aids worked on. Both times that I have accompanied her, we had a negative experience dealing with the receptionist. My sister said she had the same negative …

  37. Went in for my allergy issues and was told they recommended that I have a nasal scope so I agreed. What they didn’t tell me was that they were charging me $200.00 in addition to my co-pay, this was addressed at check out. In these …

  38. When I first went to Charleston ENT & Allergy back in the fall I was having a hard time breathing. I was diagnose with a deviated septum. Now after surgery I can breath and sleep better. Now we are working on my allergy and I know they will take care of that for me so that I can live and enjoy a better life.

  39. I had a routine septoplasty and unfortunately had some nerve damage from the procedure. My doctor was very nice but was completely and utterly useless when it came to helping me find solutions to managing the symptoms and pain. He actually …

  40. Complicated and scarey stuff when nauseous and dizzy. Glad I insisted on a doctor after twice being asked to change to a PA. Appreciated his time since he was obviously busy and I wasn’t there for a routine visit. So thankful I could talk …

  41. Dr. T. Hester and his staff are outstanding! I chose him as my ENT two years ago. I feel very much at ease with using this practice. If you check out the Bios you will be impressed about their educational backgrounds and achievements.

  42. I recently had a horrible experience at the West Ashley office. I was scheduled for an allergy shot but didn’t get a text message. I called to inquire and was told that I could come inside for my shot. Sydney (medical assistant) immediately …

  43. Is 0 stars an option? Came in to get a sore throat looked at by Dr. Hester, left with a nearly $700 bill. You figure that one out. (And the expert diagnosis after my roughly 5 minute visit was that nothing was wrong)

  44. Dr. McNellis and his team were absolutely wonderful in caring for me during and post surgery. I was nervous to get my deviated septum and sinuses fixed, but they answered all of my questions happily and without hesitation, were successful …

  45. Both of my daughters had to have tubes so we’ve frequented Charleston ENT (Dr. McVicar & Dr. Hester) over the last 3 years. They’ve delivered great medical care and customer service from the physicians to the staff. Often a very short wait, flexible scheduling, caring physicians and staff. Highly recommend for any parent.

  46. Dr. Lee was great. She answered all of my questions and listened to my concerns. I am confident in the treatment plan she set out for me. My nurse was great as well. Very friendly and knowledgeable. Dr Lee will definitely always be my Doctor of choice.

  47. Dr.Ana Marie ,
    Is my favorite ENT physician. I visit her every 6 months to have my earwax removed. I’m always excited when my appointment comes. I always get a warm and …

  48. Dr. Bennet is great. He’s knowledgeable and has a great bedside manner. The staff is friendly and accommodating and I do not have to wait long for my appointments.

  49. Been here twice, both times it was pretty busy and I still got in quite fast. All the staff was quite friendly. The girl who took my temperature was so pleasant, I couldn’t help but smile. My ENT doctor was super relaxed and made the …

  50. My experience with the doctors are always great when I go there. They seem to listen to my problems and try to solve the problem. Its very convenient that there is a pharmacy inside, that way you can get your medication asap. …

  51. I absolutely love Dr. Jessica Lee! She takes the time to answer your questions, puts you at ease, and is so friendly and yet professional. And
    Dr. Milliron, Anesthesiologist, is equally wonderful. I felt totally …

  52. While the PA was nice, I just walked out of there with a $519 bill from a 15 minute visit! I’m just a teacher and had no warning that the scope of my nose would add such an astronomical charge! They should tell you before they do something, …

  53. Highly unpleasant and very unfriendly staff member just called, talked to anyone in my office to give them my results. Just calls, when I got on the phone refuses to let me get a word in started a shouting match. Insists they will not …

  54. In November, 2021, after suffering with heavy congestion, sinus pressure, inability to smell and many sleepless nights, I realized I had another sinus infection which I have suffered with, on and off for many years. I was temporarily …

  55. Very easy to work with. They answer their phones quickly and direct you to which office you need to speak with. Very well run. All the doctors are well qualified and listened to our issues. We are now working with the allergy team and so far they have been very straight forward and simple to deal with. Great experience.

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