Charlotte Eye, Ear, Nose & Throat Associates, also known as CEENTA, offers a range of health care and medical services.
| Monday 7AM–5PM Tuesday 7AM–5PM Wednesday 7AM–5PM Thursday 7AM–5PM Friday 8AM–5PM Saturday Closed Sunday Closed |
6035 Fairview Rd, Charlotte, NC 28210
I saw Dr Dingle for my sinuses after many many sinus infections. From the first text I saw him he was very attentive and saw the correct way to treat my sinuses a balloon plasty. He did a great procedure and told me everything before doing …
Excellent doctors and nurses. I have gotten great treatment from Hunter Hoover, who specializes in allergies and sinus surgery as well as Dr. Ron Melton (Doctor of Optometry). They do have good services on glasses (good selection) and …
The doctors and nurses here are great. The front desk staff is rude. I hope the managing partners will seriously consider reestablishing their customer service and patient care standards when it comes to the very first people a patient has to deal with… The front desk.
Absolutely loved when I had my appointment here. The staff was so nice especially with it being my first time ever. Being a new patient you have to go through the whole newbie paperwork thing like always and Suprisingly I had no problems at …
My 5 year old started complaining about her ear 5 month ago. Took her to her primary doc thinking it was an ear infection. Got there and they told me she had a blue object in her ear. They tried to flush it out but nothing was working so …
I have been battling issues with allergies, asthma, and sinus infections for well over 20 years. I have seen multiple doctors not associated with this practice and always go through the same processes of testing, allergy shots, and …
I had an eye exam with Dr. Bhend and it was a fantastic experience the nurse that tested my eyes was great, the glasses part was also excellent they went through all the options , however when I got to the contact lens department yesterday …
I’ve only been here one time for an appt due to an eye problem. It took 2 months to get an appt because the neuro ophthalmologist only saw that type of patient on one specific day of the week. I was there for 3 hours. It just seems that the …
Customer service at this location is really unprofessional, especially in the eye care shop on the 1st floor. The lady was on the phone with a friend and when she got off the phone she was like “I told you to go sit over there!” But of …
I just had Implantable Contact Lens (ICL) Surgery a week ago with Dr. Jaben. I could not be more happy with his knowledge and expertise and I have 2020 vision for the first time in 31 years! He took every precaution to make sure I had the …
I am not sure why the Charlotte observer continues to rate them the best eye care facility in Charlotte. I will never return to this location. I have been coming to CEENTA since I was 3 years old. I consistently wait 2 hours to meet see a …
Dr.Punjabi and staff were very friendly and professional. The appointment wait time was quicker than I expected. Seamless!!
While my eye is not fixed, I appreciate that Dr. Punjabi would prefer not to operate as it may/may not fix the issue or could make it worse. Life is still good.
If I could give them a zero I would they were terrible they were rude. The doctor didn’t even help me he said that I was fine even though I keep getting ear infections for no reason and I still do till this day, no help whatsoever. The …
Like others I had a great experience with the doctor and nursing staff, but the office staff are hit and miss and management is off its rocker. I had a meeting come up at work that I can’t miss, so I called to reschedule my appt. Since it …
As a patient, I’ve never found it so difficult to get in contact with your provider or someone from their office. Being that your call into a general call line which is used by a dozen or so doctors the wait time is always lengthy, my …
Unable to get visual field exam due to cancellation due to lack of technicians.
I was referred to CEENTA after an ER visit where i had to have stitches in my ear. Each time i called it was a minimum of 30 minutes to leave a message, neither of which were returned. The ER told me to follow the ENT’s directions, yet all …
They are very kind and have great doctors and staff
I was very pleased with Dr. Saunders. He performed my 9 year old daughters tonsillitis and adenoids removal. He went over everything thoroughly before the surgery. Everything went great. I would recommend for anyone looking for a kids doctor to remove tonsils.
Unfortunately, used their audiology department for new hearings aids. Spent close to $8,000 for hearing aids that would have cost $1800 at Costco ( with lifetime warranty) for the same brand name. In two years they have broke 6 times. Very limited help from staff. Would NEVER purchase from private provider again especially CEENTA.
What is happening at this place? I’m complaining about astronomically long wait times. The Radial part (fourth floor) has the longest wait times. I don’t know if they are double booking appointments or what. In COVID times people DO NOT …
I am new to CEENTA and had one previous appointment. Although I had to wait It was fine. Recently they called to change the time of a follow up appointment and left me voice mail giving me the new time. I cannot make the new time and have …
I recommend his service very highly
Very efficient, very reliable, very
Friendly . I give 10 stars
Dr. Jabbour is excellent. He listened to our needs and came up with other solutions. He was so personable and helpful!
Very professional staff Dr O’Connell amazing caring Dr answers all your questions with ease
The front desk is completely incompetent. They have so many patients that no one knows what is going on when you call in or visit. This practice is more of a cattle call than a caring, organized medical facility. I would not trust anyone there because of the disorganization.
Everyone is very helpful and friendly in the great way thank everyone.
The staff in this place is horrible – rude, mean, unprofessional. The nurses are pretty nice. But scheduling, bill pay, questions – all just nasty to patients. My son was screaming in pain after his surgery and they couldn’t care less. …
I had eyelid surgery by Dr. Cuite. I was referred NY amother plastic surgeon who doesnt do this procedure. Dr. Cuite was amazing from the moment I met her. She is very thorough. She has a great personality and beside manner. I am only 5 …
Giving people only 3 weeks to come up with $2300 for a surgery and not taking payment arrangements is ridiculous!! Couldn’t help we just moved up here and with new jobs our deductible wasn’t met yet. But we were pretty much made to feel …
This is my second time at this office. The wait time is ridiculously long. From the moment you walk in you are ‘ushered’ around from one person to the next for them to do their ‘special’ tests! Each rotation comes with a wait from 5 …
Came here for an appointment with Dr Gibson. Check in was painless and I waited less than 5 minutes in the waiting room. Dr Gibson was very thorough. I think I spent no more than 30 minutes here. That’s the kind of appointment I like.
Dr. Jabbour is kind and has a gentle demeanor with the little ones.
Waited a hour then was told to reschedule by DR. WHITE will never come here again the worst ever!…
Let me start by saying if I could give my Dr 5 stars I would. I have seen him for almost 20 years for diabetic retinopathy appointments and he is very well recommended in his industry. For the most part the team has been helpful and always …
After 2 years my CPAP machine broke while traveling. I called the office and they said I needed a follow up appointment for a prescription. Ripping off customers while away and not doing your duty as doctors leave me no choice but to leave this review and find someone else. Never going ever again.
Would not trust or schedule any appointments. There routine eye exam is sent to insurance companies as a medical charge so the typical annual exam that insurance covers will not work at this place. Very long wait times and you can never reach them by phone, would recommend other places in the area as there are many.
Showed up 10 minutes early for our appointment as requested and was called back an hour and 15 minutes after our scheduled appointment. No respect for their patients time, no apology when we complained. PA we eventually ending up seeing …
Had a great experience that exceeded my expectations. My surgery was a fantastic success. Doctor Saltzmann is my HERO!
This place is a zoo. I already don’t feel good which is why I’m here. My primary told me to be here at 2:15 for a 2:30 appointment. After a horrible ‘self serve’ check-in, I finally was called back about 3:05 but only to see a nurse who …
Just called to make an appointment, per my doctor. I was just able to get through after about a half dozen calls over a two month period. The only reason I called was because my doctor sent them a second referral a month ago. They were …
My doctor was great. As others have already pointed out the problem is the service. While the doctor was great the people working the check-in desks and those who call patients have not been as good as the doctor. They don’t seem to care. …
I had a wonderful first visit to Charlotte Eye Ear Nose & Throat from the moment I called to schedule my appointment. The woman I spoke to on the phone squeezed me in within 30 minutes of me calling with major ear pains. She was kind and …
To clarify who the review is about it is about the front desk staff. I came to this office for my daughter she had an eye check up. I paid and sat patiently for an hour. I showed up at 2:55 for my daughters 3:00 appointment. I asked for my …
WARNING: Do NOT see Dr Caldwell his lack in value of taking a serious approach on building a relationship with his patients. Would not recommend. …
The Doctors are great. The Billing staff is terrible. I have three insurances so I prepare a letter to say which gets billed first, second, and third. …
Outstanding Medical Practice!!
It is safe to say I have long been a “nay sayer” when it comes to medical …
I had to wait too long. The girl that did the tests was rude and not friendly. My doctor was rushing me somewhat . Thinking of going to another practice CEENTA too big !
Dr Hammond and the staffe were totally outstanding ..First is the short wait in the waiting room for your appointment.. appointment was 3pm walk in at 3pm .. this was crazy good never have had a call.on the nose for a appointment …
Wish I could have given a zero. Had a referral from my family doctor, but when I went to check in the receptionist was very rude and loud. Wouldn’t look directly at me but in a disrespectful way told me”move over to the window cover”. While …
To begin I just wanted to start by saying up to 4 years ago I would have never given them a 5 star rating. I have had so many problems with them over the years until yesterday. I haven’t had too many good experiences the first 6 or 7 times …
Dr. Harley is so incredibly knowledgeable and kind. I adore his nurse, as well. 100% recommended!
Dr Fox and Dr Hammonds are in a league of their own. I highly recommend them
Dr. Brian White was awesome. He was very easy to talk with and made sure all my questions were answered. He provided excellent care and I would highly recommend him!
Very friendly doctor. I have confidence in his expertise.
Have been a patient here for 10 plus years. Dr. Mathis is an excellent surgeon and eye care physician.
Dr. Fox is personable and a professional in every sense with the wisdom of knowing how to balance the two.
I have to agree with the many posts about problematic customer service. Just because they are a medical practice (and a very big and busy one), does not exclude them from being expected to extend quality service to their patients. I have …
They got me in and out in a timely manner. Everyone was nice and very helpful
I have been going here for many years. And the people are nice and friendly, and have patience with you.
Dr. Gold is an outstanding ear doctor. He solved all of my hearing issues!!! He can never retire!!!
Dr Flores and his staff have always been very attentive and professional!! I have always had excellent service and made to feel my concerns are their concerns. Would definitely recommend Dr. Flores !!!
Illegally refused medical post surgery care because I still owe money from only a few months ago even though the object THEY inserted into my eye has trying to PUSH IT’S WAY BACK OUT AND I COULD GO BLIND
Dr. William Hammonds is superb. He did an excellent job on my cataracts. Would highly recommend him
I was calling after hours for my son’s eye condition where he is having bleeding in the white of his eye where he had the surgery done and is all red and swollen. They picked up the call and intentionally hung up on me. Called second time …
I was there in the first batch of appointments for the day, so parking was an easy task. It was my first time in the building and I had no idea of where to go once inside. In the lobby, however, there several digital kiosks for easy …
Y’all have to do better here. There is one slow female receptionist that normally has a line packed out the office the moment you step off the elevator. I’m not sure if they’re understaffed here, but seriously – ramp up on your front desk help. Other than that, I enjoy my visits here and I’m always taken care of
Can’t get a hold of ANYONE live – No call backs even if you put yourself in que. Will just no show to my appointment I guess.
Treatment has helped me greatly and all the staff have been friendly and helpful.
I have no idea where to start. The lack of compassion for the patient is sickening. I have been dealing with a very bad case of tonsillitis since the beginning of 2021. I was referred to them by my primary care doctor. The first visit was …
Friendly staff friendly doctor and great doctor. What else could you ask for
Dr. Flores and his staff are absolutely wonderful! He is a very good doctor, first rate. Everyone I came in contact with was very polite and helpful.
Doctor is good but often wait 2 to 3 hours…am looking for another firm for my treatments.
No
We are constantly reminded to, “get your annual eye exam” to ensure that issues are found early so they can be corrected. Well, I did just that…got my annual exam by Dr. Ron Melton in May of ‘21, who, based on his experience left me with a …
1 hr wait, office loud, crowded, no one asked patients to wear masks while waiting, no obvious cleaning in wait area. 2 patients with dilated eyes had to drive 2 hrs, lucky to not have accident. Sent complaint letter. Lack of communication …
The appointment was for my mother-in-law, Mabel Tannenbaum, as she had surgery on her eye about a year ago. Today she was told that her eye is completely healed.
Drove today to my son’s appointment that I scheduled over a month ago. Upon arrival was told that my appointment had been canceled. Never received any phone call. I double checked my voicemail and none was left. I understand if the appointment needed to ne canceled but a prior notice would have been appreciated.
Dr. Mathys is very competent and my cataracts removal and lens implants went smoothly and all personnel at his office and at the surgery center were friendly, informative and top notch in my opinion. Thanks CEENTA ! !
Dr O’Connell is amazing. He is very kind and gentle and always explains everything
Ophthalmology Department of CEENTA has always been their best run department by far. The nurses and aides do a great job. If only the Audiology Department was close to it in expertise and efficiency they would be a tough medical practite to beat!
South Park CEENTA is the best facility and staff that CEENTA has. My opinion…Dr Abt is #1 in all categories
Great practice. Fast, efficient and friendly. Emma was super and Dr. Cervantes is so friendly yet professional. Always enjoy my visit.
The staff they are very friendly going to the doctors office is always stressful but when you have a friendly staff you can relax, my doctor were easy to talk with and get all the information that I needed he explained everything and that is very helpful ,I highly recommend them.
Dr Antoszyk has been treating my Macula Degeneration for a while now. He and his entire staff are a joy to be around. I would highly recommend him.
Excellent facility, with an exceptional staff. Appt. Was on time & through. Highly recommended!
Perfectly organized office (all of them). Very courteous staff and great doctors.
Never coming back here I had an appointment back in July 2022 in I had to wait 2 hours for my son to be seen I was late for work
If you are looking for professionalism, courtesy, good business practices, and/or customer service, this is not the place for you. …
Dr. Orman is a kind, compassionate, & extremely skilled eye specialist.
Dr Orman is awesome wish she was my doctor always. She is personable, polite and professional. I enjoyed the visit and I am looking forward to my next visit.
Had great care and atmosphere for surgery, and a wonderful Doctor, Dr. Cuite. Only would rather be able to call Dr. Office direct. Very frustrating to always have to go through a service.
Dr. Brian White is a huge asset in offering his expertise to this location. His bedside manner is unmatched and he provides both compassion & skill. He was very thorough in all his testing AND in his explanations and took all the time I …
Timely service delivery. Compassionate caregivers. Feel confident in provider’s experience and expertise
I would not trust my eyes to another eye care center. I have never had a bad experience here and I have been going to CEENT for over 25 years. Dr. Mathys is the best but all doctors at this facility are excellent. Highly recommend.
Went for cataract surgery and the wrong optical value of lense was installed in my eye. They rescheduled and installed a “correct” lense. Vision still blurry a year or so later, I went back to have “scar tissue” removed. Procedure made my …
Beware of this organization. They will charge you arbitrarily during office visits without telling you. Then when you call them, they will not respond. After fighting their system for 6 weeks, I finally got hold of Brad Stallings from La …
Dr. Robert Harley @ CEENTA South Park location was very attentive while listening to my concerns and questions.
Dr. Melton and his assistant are the absolute best! Competent, efficient , professional and caring.
You cannot get through on the phone. It’s NOT due to Covid. It was this way before. Dr Moss was sarcastic to me. I can’t get through to the optical department. Thank God I have my Rx. I will say Dr Atlas is nice. And his assistant is extremely nice. Does anyone care about these negative reviews?
Everyone is so friendly and helpful. We’ll organized and they make you feel very comfortable.
I know some of these doctors personally and find them to be lovely, caring people. However my experience with the practice could not have been more opposite. I think they are putting productivity metrics and policies on their clinicians …
Dr. Ehite was amazing, he was knowledgeable, friendly and went through all my needs and questions.
I cant believe how bad my billing experience has been. I was never informed prior to service that they dont really take any vision insurance. The front desk said my medical would cover it. They billed as a regular eye exam instead of …
A really pleasant experience. Doctor and staff were all so professional and nice.
We loved Dr. Cuite. The whole visit was a great experience. She was both professional and personal at the same time and the procedure was perfect!!!
Dr Orman and her staff were so professional and have have great chairside manor. Felt safe.
They’re really happy to bill you $500 for a 10 minute conversation, but when it comes to actually diagnosing and following up or following through they don’t care. Will never return to another CEENTA location.
Very polite and professional. Dr Mathys an excellent physician.
I have never visited a doctor’s office where I felt so unheard. I had an appointment with Dr. Mathys and it was incredibly rushed. I felt like he didn’t listen to my concerns or properly address them. The appointment just went around in …
I’m only leaving 4 stars because the front desk staff could be more friendly. Maybe it was just her personality, I’m not sure. Maybe she wasn’t having a good day either, I’m not sure. I will say they’re not terrible, just not great… …
Dr. Klotz is a wonderful doctor. The staff is very nice and helpful.
Dr. Browning, is a wonderful, knowledgeable and patience doctor. No matter how busy he is, he will take time and explain the situation to you. I have known him since 2008. I am happy to have him as my doctor.
Great service, great staff/nurse, and an awesome Dr Gibson with a great sense of humor that helps the patient relax.
Thanks
Dr. Harley answered my questions and explained each part of the exam in detail. Highly recommend.
Dr White is one of the best Dr’s I’ve been to. He crossed all the T’s and dotted all the I’s. Best experience for me
My daughter had surgery for a lip tie revision done in August. I was told that my insurance had been verified for the procedure, however the code that was used is not eligible with my insurance company. My insurance company also has no …
If you are reading the reviews to help you make a decision about your health provider at CEENTA just as I did before selecting Dr Cuite, please know from my experience that she provided excellent care. I had a surgical procedure and every …
Always confusing where to check in. Understaffed at check in/check out desk.
This was my second visit to Dr. Penjabi, retina specialist. I was so impressed …
Dr. Hoover and his two nurses are exceptional. Personable and Professional!
I’ve hit my limit with them. It’s an assembly line. If you want to feel like a number, this is the place. You can’t reach anyone. You call, get placed on hold, and it’s “24 people in front of you”. You can’t simply just reach your own …
My experience here was great! They care for their patients.
Availability, professional interactions, punctual, all needed doctors are in the same practice. Great bedside mannered
Just when you assume that you have to wait to be seen by your health care provider, Dr. Saltzmann at Ceenat Associates is the exception. That practice is great at Customer Service. Most medical practitioners don’t treat patients as Customers. Dr. Saltzmann and his Ceenatas staff are a pleasant exception.
I have had the experience of taking family members here for various procedures. The staff at this facility are very unorganized and are always 3 hours or longer hehind on their procedures. The doctor didn’t even come out after he was done …
Dr. Jabbour was able to clip our newborn son’s tongue tie when other’s couldn’t! He’s great with little ones. So thankful for him!!
Appt w Dr Robert Flores at CEENTA Southpark went smoothly and as has been my experience in the past staff is always professional, friendly and always helpful.
Dr. White is excellent. He was thorough and took the time to review all the details.
Always the very best of clinical care and treatment for my needs, and I’m always thankful, grateful, and satisfied.
It was very pleasant experience!
Dr McKee put me at ease and I felt very comfortable and trusted that I am in good hands!
Very professional and thorough. Visit was timely and staff very friendly and accommodating.
Dr. Melton very personable, as well, as extremely good at his job.
I have been a patient of Dr Saltzmann for many years and absolutely love him. He is so kind and has my eye health in his best interest. He did my surgery in 2015 and my pressures have been great since . Thank you Dr Saltzmann for looking out for me.
I was very pleased with the friendliness of the staff and the time Dr. O’Connell spent with me. He made me feel very comfortable with the procedure I would need to have.
I am a social worker. I took my client TWO times for a hearing test. Apparently a computer call a day before to confirm the appointment. The first time they had the wrong number and the appointment was cancelled (we washed our time). The …
Dr. Cervantes is an excellent Opthalmoligist/surgeon and has a fabulous bedside manner. His staff are also incredible. The downside is that it’s difficult to get scheduled for a doctors appointment in a timely manner due to the volume of patients that they serve.
Dr. Gibson was very friendly and personable. He treated me accordingly for my double ear infection and further prevention. I didn’t feel rushed, and he made sure all my questions were answered before I left! The nurse was also very friendly and asked many questions that may be related to my visit.
I was seen for my appointment on time and was done at the anticipated time. Very skilled doctors and technicians.
Very welcoming staff. Answered all my questions. Made me feel at ease about my upcoming surgery.
Saw Dr McKee. I like him very much. My visit was fast. Check out person was very helpful making appointments.
This Doctor has the expertise to help me and it is a complicated case. He is very understanding and has had great training and it shows. I’m so grateful for finding him and I know my eyes are getting the best care. Thank you!
This place canceled my appointment and 3!! Others behind me. All for same day 5/16. My wife took the day off to take me since once they dilate my eyes I will not be able to drive. Office Manger KAYLA RAY!! SAYS WE’RE SORRY. WE CAN …
Very pleased with the competence and professionalism of the doctors and staff at CEENTA. They will take good care of you.
Unprofessional in every sense of the word. My
son’s appointment with Dr. White was canceled days before we were scheduled due to “unforeseen reasons”. The cancelation message stated that I should expect a …
I cannot say enough about how wonderful Dr. Hoover and his team are. I drove from Mobile to see him. He listened and scheduled my surgery. My surgery was painless and he was wonderful at post op visits. I would highly recommend him. I know why he was voted best doctor in Charlotte.
I wish I could give zero stars for their abysmal customer service. My mom went to the South Park location of Charlotte Eye Ear Nose and Throat for a routine eye appointment this morning. She arrived at 10:30am for a 10:40am appointment. She …
Dr. Blummer is very passionate about his patients care. He listens to your questions and concerns and follow through.
There was only one of 2 check in kiosks working. Both were at a station where the receptions were checking in a patient. Need to have the receptionist work at stations that do not have a functioning check in kiosk.
Good: Dr. Punjabi , ALlen, BROWNING, Melton.
I have been a patient here for almost 15 years getting shots in my eyes. The total average wait time is two hours per visit, e.g. 55 minutes to see the …
We enjoyed our visit Dr Melton was very kind and caring . Also his nurse and all staff members were very good.
The care I receive every visit is beyond excellent from the front desk to the ending of my Doctor Visit.
Dr. Miles is an excellent listener, who addressed every question thoroughly, even including details and photos. She took her time and made sure that she had covered all my questions. And she was reassuring about being vigilant to detect …
Everyone is very professional and caring. I have been a patient for 4 years. Dr. Saltzman is very good at explaining things to me.
The staff was very friendly and Dr good was as well and very caring and concerned about how my ear was doing and reassured me my surgery was going to go okay
Dr. Sutherland and his staff provided courteous and professional service today at Ceenta South Park. From the front door to the treatment chair, you all make a great weekend team! Thank you!
Dr Browning is patient, very knowledgeable, and delivers great results. His supporting staff does a great job too.
Very organized and efficient. Communication on upcoming appointments, outstanding balances and the whole process is excellent. Doctors and staff very knowledgeable and professional.
Dr Punjabi was so kind in helping my husband with macular degeneration. I would strongly recommend anyone who is having a problem with their vision to see him.
I have visited 4 times and my appointments are always taken care of promptly so I would not hesitate to recommend them and my doctor.
The Dr’s ay Charlotte Eye,Ear,Nose and Throat are very professional, courteous and kind,they really good Assistants and Techs,the place is always busy,plenty of parking spaces, wonderful receptionist,I’ve had the pleasure of meeting some of …
I have been seeing Dr Ron Melton for all my eye needs for as long as I have been in Charlotte, now 38 years.He is very thorough and knowledgeable. I have complete trust in the care I receive from him.
Never had a more thorough exam of my sinuses and ear canals. I’ve never felt more secure with any physician than with Dr. Hoover and his staff.
I love Dr. Cuite Very professional with a sense of humor. Felt like I’ve known her and staff all of my life. Wonderful environment…
I apreciated the cleanliness, professionalism, knowledge, and friendliness of the receptionist, technician/nurse (Jennifer), & Dr. Cuite. I left with a better understanding of my situation & a bit more confidence about planning ahead for my situation.
I see three different doctors at CEENTA. I sometimes have to wait longer than I would like for Dr. Browning, but otherwise doctors are on a timely schedule and the staff is friendly and competent.
Wouldn’t recommend coming here in the least bit… particularly with a one year old… who will have to wait 20 minutes after her appointment time to be seen and another 65 minutes after the eye drops are instilled to have an exam… all for the …
The doctor Orman is very professional .she knowns what she is doing if something is wrong with your eyes she will try het best to fix it. The office is clean.best surgert hands down please go to ears eyes throat .the best in charlotte nc hands down south park.
Everytime I have been there I have barely any wait to check in and to be called back.And the doctor comes in right away. Number 10 The whole staff
Number 10 The Doctors
Dr. White is friendly, professional and has a very warm but positive presence. I have been encouraged and uplifted after my appointment with him.
Dr. Hoover is great. He is trying to get to the bottom of my problem. He is a good listener and very knowledgeable. I feel like I am in “good hands”.
My visit was great! Tha doctor (Dr.Atlas) listen to my complaint, went over my medical records and made appointments for the doctors that I needed to see it was an awesome experience today thank you Charlotte I ear nose and throat
I like my Doctor Flores, he is very friendly, professional and thorough. I would recommend him and his staff to anyone. They are all friendly and professional. Not a chance that I would want to change. You all are stuck with me.😀 …
Excellent service and care received, compare to other facility I have been to Dr Cuite and the staff was remarkable. The treatment, love, care friendliness was like no other. Highly recommend 💯 …
Great staff and doctors!! Always friendly and helpful. Only problem is the wait time is usually pretty long so make sure you plan for that but otherwise highly recommend.
I was referred to Dr. Brian White in May 2022 after experiencing an episode that caused partial blindness in one eye. His examination found the problem for which there is no cure. However, he continues to check to make sure there is no additional deteriation. He explains everything so I completely understand what’s going on.
I’ve been going to see Dr. Hammond for many years and can’t say enough good about him. He’s professional, kind, and a good surgeon.
The nurse and assistant that work with Doctor Hoover are so helpful and personable. It is a unique medical office experience. It does not feel like a corporate facility where everybody are strangers.
My appointment with Dr Allen was fantastic. He was professional, friendly, I am patiently thoroughly answered any of my questions. His staff was very professional and personable. Most importantly he stayed on time for his appointment.
Not impressed. Dr. Klotz has no bedside manner and doesn’t work well with pediatric patients (or their parents for that matter). Appointment was rushed. Questions were missed. I was also misinformed about the audiologists availability. Never again.
Ceenta is a joke of a practice! They are the epitome of assembly line medicine that is ruining the health of this country. The doctor I saw seemed completely disinterested in talking about the reason I came to see him. He ordered an MRI and …
Dr. Melton is fabulous. He listens and talks to you as if you’re the only patient he has for the day. He had wonderful advice & empathy for my dry eyes. I am so glad Dr. Brown (also fabulous) set me up with Dr. Melton. I feel confident we have a plan in place & Dr. Melton will be guiding me every step.
I’m a caregiver for my sister who had an appointment with Dr. Brian White. He took a lot of time with her and answered all our questions. He was thorough, professional and very courteous. We would highly recommend Dr. White to others.
Dr. Flores is an exceptional physician, providing excellent care and professional concern. From surgery to routine office visits, every contact meets the highest standards. I have never had a better doctor.
The worst experience! What a meat market! I was there for an annual exam, contact lens checkup and eyeglasses checkup. I had an initial eyeglass exam from the assistant. She told me the doctor would recheck me when he examined me. She …
I wish there was a ZERO star. I arrived at my appointment 15 minutes prior to my appointment time. After 2 hours of waiting I had not been seen. I went to the front desk and the nurse who checked me in said I was next. Waited another 20 …
I went to see Dr. Gibson and he treated me like he had known me for my whole life. He makes you feel comfortable and he explained everything about what he was going to be doing very well. His Nurse , Tracy, was very friendly as well. I would recommend them to anyone.
Dr. Flores is an excellent doctor. He has taken good care of my eyes. Cataract surgery went without any problems. He is patient and kind. He explains things carefully. I heartedly recommend him.
Very accommodating experience. Checked in today for post op check up. Waiting room fills up and I was the first one called. Nurse examined me, quick eye temperature and eye test. 2 minutes later Dr Mathys examined my chart from nurses …
Thanks to Dr.Brendan O’Connell and all at Charlotte eye ear nose and throat associates, P.A. I am now hearing things that I have not heard since I was 26 years old. I am now 64 ! This was made possible by the implant of an Osia 2 Cochlear …
After waiting for two month’s for an appointment with Dr. Gupta, I paid for a grand total of 8 minutes of his time. He didn’t give me a chance to talk about my eye issues and offered no advice to my eye problems. I would not recommend him for any future issues. The staff was average no real complaints.
I arrived on time and was promptly helped and led back to the examining room. The nurse Simone made sure our information was correct and had a great attitude. Dr Hoover and his assistant were quick to enter the examining room and do his …
Dr. White and the staff were fantastic. They explained everything in detail, answered my question, and made my visit a wonderful experience.
Best experience one could have at the Doctors office. Friendly and Excellency. Wouldn’t want to see any other doctors. Great job, everyone.
Dr.Hoover
Is totally professional and knowledgeable in his field of medicine….,. …
On June 28, 2022 I was greatly injured when someone ran a red light and stuck my vehicle. The wreck was very deviating as my car was demolished by the other vehicle. I am suffering severe injuries to my head and face.I am currently seeing …
He is a doctor that is really concerned about his patients he’s friendly he a likable you can really can talk to him his nurses are funny also
Very extensive background taken same day imaging scheduled. Doctor and techs were very knowledgeable and super friendly.
Update 10/22: An eye problem I had struggled with since childhood was diagnosed …
The eye exam was very thorough. My eyes stayed diluted for a while, but I made it home. Think I’m going back to get my eye prescription filled there.
My ophthalmologist , Dr. Cervantes is the best. He is so considerate and honest with his patients.
Beautiful experience! Doctor Flores was such a kind doctor and the rest of the staff as well.
Love Charlotte Eye Ear Nose & Throat!😊 …
Dr Ronnie Melton is my favorite eye doctor at Charlotte Eye Ear Nose and Throat. He’s extremely knowledgeable and caring. He’s seen it all in his many years of practice! Smart doctor!!!
Dr Cervantes spent a 1 1/2 years getting my eye sight to were it is today & I’m so grateful for his concern & determination he’s the best & cares for his patients
Dr. Gibson is a wonderful Doctor, but his staff never returns phone messages. I called twice the later part of December and again January 12th. Left message to call and to date no one has. I know everyone is busy, but they could take a little time to connect to the person calling. I’m sure Dr. Gibson never got the message.
CEENTA IS VERY PUNCTUAL. They answer all questions and have good communication with patients and family. Dr. Cappello is great with my aunts care and recommendations.
Dr Kyndal Gray gets a 5 star rating from Billy Sustar family. He received a cochlear implant and a new hearing aid with the help of both Dr O’Connell and Dr Kyndal Gray. And both of them have provided such quality care with great attention to details.
I met Dr Hammonds nearly 10 years ago, when he was the first to diagnose a years long problem and prescribe a solution. Dr Hammonds is competent, always pleasant and creates the confidence one expects from your doctor.
I took my grandmother to see her eye doctor on the first floor. The receptionists are rude. They are impatient and doesn’t have any knowledge of what they are talking about most of the time. Staff is slow and inconsiderate of patient’s time.
I’m very much satisfied each time I visit the Charlotte Eye Ear Nose & Throat at Fairview South Park. All the staff members there are friendly and supportive. They are all dedicated to their duties and there is cooperation among them.
Dr. Bann is a great doctor. He also takes the time to explains what is going on with the patient and how he will treat the patient. My son and I enjoy seeing him.
I got back quickly to see Dr. Klontz. He was great, thorough and explained everything so far understood what was needed to correct my problem. I highly recommend Dr. Klontz a CEENTA Charlotte to anyone in need of a highly professional and knowledgeable Dr. My last name is Lowery not Lowerh.
Dr. Melton and Dr. White are both fantastic eye doctors. We were very pleased with their attention to detail and happy they took the time to explain everything to us.
Dr Browning explained my surgery in terms that I could understand. He took the time to show me the photos of my retinas before and after the surgery. I highly recommend Dr. David Browning and CEENTA.
Dr F. Brian Gibson, surgeon assisted in knowing my right nasal cavity was extremely narrow and needs checking out possibly surgery to widening. Staff at front desk and his rn were extra kind in helping me and will be seen again in Jan …
The CEENTA Ophthalmology staff has always been pleasant, patient and helpful. Details concerning diagnostic and therapeutic care have always been given on every eye care maintenance visit by Dr. Melton and test results are shared with me promptly. I truly appreciate the professionalism exhibited at this office.
My wife and I are from Ohio and visiting a relative in the Charlotte area. Not long after getting on our campsite I began to have problems with my eye.. I fortunately called the eye center and they took me right away in mathews or concord. …
Dr. Flores and Vivian are great!
CEENTA South Park would be great too if they would reduce the number of threatening reminders they send out for appointments especially after you have already responded that you are coming to your appointment.
Staff very professional, helpful explaining everything that needs to be done as I prepare for Cataract Surgery. Left facility feeling confident that I will receive the best care available.
I have been very pleased as a patient at Charlotte, right ear, and nose. I have never felt rushed, and all of my questions have been answered. Dr. Melton always takes his time in explaining any procedure and I feel fully satisfied with my care.
I love the people @ CEENTA. They are always kind and helpful. Dr. White is an excellent doctor and has a great personality as well. Both times I have seen him, he came out to the waiting room and walked me to the exam room! How many …
Significant doctor turnover here. Previous two ophthalmologists I saw within three years both left. Called for annual eye/ vision exam, which occurred with optometrist. After appointment, they submitted claim under medical appointment …
I have been going to CEENTA for 24 years. The entire staff is kind, helpful and professional. have seen 3 doctors but have been with Dr. Ron Melton the longest. He is not only an amazing doctor (Glaucoma specialist) but kind and caring and takes the time to answer questions, explain and just chat. I love him and all of CEENTA.
I will not return to this location! I wish I had a better experience but sadly it wasn’t good. I do not recommend this location or at least visiting Darrin v. Bann. I went in because our 10 month daughter has shown signs of allergies by …
Dr. Hoover and his staff, Simon’e and Rita are incredible caregivers!! Dr. Hoover is so smart, thorough and kind! I feel totally comfortable at every office visit and also totally comfortable should I need to call them for questions. The care that they have given me since my surgery is beyond my expectations!
I am very appreciative of doctor Allen and the whole staff at Charlotte eye, ear, nose and throat. Everyone is so nice and friendly and I always get my questions answered and know what my next steps are. I recommend that everyone come their for their healthcare needs.
I found Dr. Cutie to be very engaging. I have dealt with my issue for several years, she is the first to approach me and this issue on such a high level of expertise. Her assurance of how she would be taking care of me was a game changer.
Dr. White is a great doctor. He takes his time to go over every detail to ensure he gets the best results. I would definitely recommend Dr. White if you have special eye needs.
This is a vary friendly staff. The entire facility is clean and welcoming. I had to schedule somewhat of an emergency appointment in was extremely satisfied from my initial phone call throughout.
Great place!
As of now I would give 0 stars if I could. Received a referral from our Ped to A doctor who is not yet cleared to do tube surgery due to insurance approval requirements (what our son needs), and they could give us NO TIMELINES as to when he …
There are not enough words to describe my experience with Dr. Cuite, her nurse Melissa and the entire staff. I was greeted warmly upon arrival for my initial appointment by Tyrri. I needed minor surgery to remove a Chalazion (non …
Firstly, it’s very easy to schedule an appointment online. Dr Harley is very mild mannered and thorough with his explanations of your problem and or issues. I went to another practice that was closer to my house after seeing Dr Harley for …
This should be zero stars. I go to CEENTA for myself for retina issues, at multiple other locations and always have great service – set up an appt for my husband for a basic eye exam today for 9:20am. He got there on time and then waited in …
I use to take my kids to see Dr. Elliot McKee for follow ups. We got a long at first. Sometime around last year and the year before his communication skills towards his patients is very poorly. I take my time to put the right words when I …
Dr.Miles was fantastic. Efficient but more importantly thorough. Optical department well organized with great service. I worked with Laura Johnson and she is very skilled with good insights/recommendations.
Dr. Miles and her nurse were excellent! Thorough exam, listened to my concerns, gave complete explanation and instructions and asked if I had any additional questions. Also offered different options for care/treatment. Highly recommend!!!
It is nearly impossible to get a hold of anyone at the practice. The wait times to schedule an appt are very high. I did not find the office staff to be friendly or welcoming. I experienced a problem trying to schedule a follow up appt for …
My first visit there. The atmosphere was pleasant, the staff friendly, welcoming very clean waiting rooms. I started giving hard time to the associate who performed one of my tests for an ultra venous injections. She knew how to calm me …
Dr Brian White is an excellent Neuro Optimalogist. My husband & I found Dr. White to be professional, compassionate, honest, forthright, excellent bedside manner and very detailed. My doctors up North were very impressed with his work & …
Dr .Bann, is the best pediatric ENT. We came across him as a second opinion and so thankful to have found him. He is very, very knowledgeable in his specialty and has experience. He had so much patience with all of my questions and took …
This was my first visit to Dr Klotz for a throat issue. He was thorough, respectful, and a good listener. I was scared about the scope in my throat and he was patient and made sure I was comfortable (it didn’t hurt at all). He asked …
While the Doctors with whom I have received treatment have been excellent, I would not recommend this practice due to repeated issues with administration and staff. Getting an appt is a herculean task, front desk staff are almost to a …
Great online check in online upon arrival. I like bypassing the customer service desk & avoid standing in the long line. It’s great to come in and sit in the lobby for only 2 minutes until the nurse called me to the back. Dr. Capello & …
I have had several appointments at the Charlotte Eye, Ear, Nose medical offices and have had very good service. The staff is very friendly, efficient, and knowledgeable. The offices were very clean, modern and organized. I only waited a …
Dr.Flores was very professional and caring. He took the time to explain my upcoming procedure. …
5 stars by far. I took my son here for surgery to have tubes in his ears. The staff here was super friendly and they really do work hard to do everything they can to make you or your child as comfortable as possible. I would recommend them …
Had to wait at check in before an employee would acknowledge I was there. Finally one girl was very nice and came to help me. Wish I had her name!
Had to wait more than 30 minutes past my appointment time to be called back!
Erica w/Dr Hammonds tested my eyes and was very nice and friendly.
My husband had to have brain surgery/procedure and Dr Hoover assisted and took over the case. Once the procedure was done he is simply amazing. Great customer service easy to talk to very very knowledgeable. I would recommend anyone to see him excellent doctor.
I have been receiving cosmetic care from Dr. Cuite for years and feel fortunate to have a physician with her skills in the area. I appreciate her consistent attention to even the smallest detail. She has a keen sense for seeing how to …
I was very happy with the eye surgery I received from Dr Saltzmann at Charlotte Eye Ear Nose and Throat Associates PA. I received a very thorough exam. The doctor explained what my problem was in layman’s terms and explained the procedure …
The doctors here are great. The big problem is adhering to your appointment time. Consistent 30-60 minute wait times. If you can’t see your patients on time, then don’t book so many – or don’t offer up times you can’t keep. Our time is valuable too. We should get a discount for every minute we are past our appointment time.
My first visit with my doctor today was exceptional! My questions and her instructions and testing were efficient, congenial and explained on my level.
The staff was knowledgeable, thorough, and welcoming. …
I saw Dr. R. Flores. My most recent visit wait time was longer than I have experienced. Dr. Flores and staff was fully apologetic and open about delay. All gave good customer service. My visit fulfilled my expectations. Dr. Flores and staff …