Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
(Translated by Google) Good evening from here in Venezuela, where should I write to get information about my clinical history at the hospital…thank you …
(Translated by Google) Thank you to the children’s hospita for the help and attention that it provides to the children and they all care for them equally …
(Translated by Google) Very bad service I went to the emergency room with my child, with pain in my ears I waited for two hours and they never attended me until I left, they called me that they had a room for me, it’s already twice that I …
(Translated by Google) Hello, I would like to know how I can request medical attention for my girl who has severe hydronephrosis and a single etopic kidney and since we do not have any insurance, I am a single mother. I ask you to please …
(Translated by Google) I love this hospital I like how they treat me with great kindness right now I am here at children hospital with my baby girl 10/6/16 I am extremely grateful to this hospital for all their help and to the doctors …
Emergency room is horrible I don’t understand why they not calling no one I been here almost 3hours PLEASE TELL ME WHY IS IT CALL EMERGENCY ROOM THIS IS WORSE THAN UNIVERSITY AND THIS FOR KIDS RIDICULOUS
Childrens Hospital NOLA is the best hospital ever! It was 17years ago my daughter was here with open heart surgery twice. Now my granddaughter is here for somewhat the same surgery. They had great doctors back then and even greater doctors now .
Staff was very unfriendly and rude from the time we got there. Not to mention I felt the NICU staff was too young and inexperienced to be in that area.
I had my surgery there in 2016 on November 18th 2016 the doctors changed my life they helped me with my throat I had surgery on that and it was so easy waiting is not long!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I remember I was born in New Orleans, LA, and I was sick in the hospital, and I was born in deaf. The hearing aid person will help me for my new hearing aid, and I can hear everything!
Very inconsiderate..no concern for patients time doctors was hrs late actually the doctor didn’t do anything the nurse done it all and we just sat around waiting on the doctor to show up very unprofessional
I just hate the fact that contractors control the air. A hospital is supposed to be cold not luke warm !! They adjusting the temp for themselves but, what about the children??
My son was in here twice on 11/17/2017 till 11/19/2017 then right after for bout a week staff is nice but the nurses seem very unprofessional&unorganized they really couldn’t tell me&my husband exactly what was going on with my son after …
I wanna thanks children’s hospital for taking care of my son John Jordan Jr i appreciate it i support y’all my son was suffering with RSV Virus and now he doing so much better i love children’s hospital they one of the best hospital ever thanks -Donna Virgil
Waited forever for a psychological issue. They said they were going to help, sent us home, then called the next morning to get him. When we got there the child was running a fever and still in the same pull up], which was overused. Very upset!
Do not go there they misdiagnosed me go to Saint Judes Children’s Hospital all they want is your money they were going to put me on chemotherapy trying to convince us not to go to St. Judes I want to Saint Judes and it save my life …
Seems like the nurses in this hospital will lie to keep from getting blamed for their mess ups. Or if you don’t do what they want you to do they lie to the head nurses and cause problems with the parents and nurses
The new remodeling and parking structure made it much better. Traffic and access are way easier now. The remodeled lobbies and helpful reception staff are also great.
We have been waiting for over an hour and half just to be seen. This is ridicules there should be no reason to wait an hour and a half just to be seen. We got put in a room quick but haven’t seen a doctor or a nurse in that time
This place is awesome, very helpful, kind, & compassionate. THANK YOU DR ROTH AND SCAGNELLI. AND HEATHER WE LOVE YOU ALSO!! Thank yall Jordyn is well taking care off here!!!
The hospital staff, nurses and doctors are awesome. But their central scheduling people are rude. I just spoke to the most unprofessional appointment scheduler ever!
This is the hospital I use to go to growing up. When I needed surgery for anything and even for some of my checkups, this is the place I went. It’s an excellent hospital with great care and service.
It’s okay because they always keep us waiting. We had a 2PM appointment. They didn’t see us till 4:15. Kept us waiting in patient room. Then did routine check up and dismissed us 15 minutes later
If your child brakes a bone and needs a cast, do not let the cast guy GERALD BELONGE touch your kid! He was supposed only to take off my son’s old cast and replace it with a new one with the supervision of the PA. Instead, GERALD BELONGE …
I don’t usually go to this facility but is great service I thanked, mr Gerald, mrs Ana front desk main entrance. Mrs shirley nurse mrs Donna,Hanna mrs E form MRI thanks tou keep the great job God bless you all. Karla Herrera
They’re an amazing staff. The doctors take time to explain anything you don’t understand. They make transportation arrangements for you. The nurses come right away when you call.
Hospital was so well organized even during an emergency the wait for temperature check before entering was so quick everything was so clean and sanitized and staff in every department that we encountered was polite and professional before …
They’re cool but I’m only giving three because when I was 6 years old I broke my foot and the foolish doctor tried to pull it in place as if it was dislocated knowing full well that I was already in soo much pain and it made me scream real …
Very dirty and poor care was rendered. I will be submitting my issues with joint commission immediately. They use their manners to cover up bad practices such as not washing hands, not using gloves for procedures, and literally having food …
They told us not to let our son eat or drink after 8 pm the night before his surgery ,he is only 8 yrs old,so we get her for 10 am as we were told and here it is almost 4pm and he still hasnt gone back and hasnt had a drop of water or food …
I’m currently here Now I bought my Grand child here for chest Pain and it’s taking for ever for. Them see us I only came because it’s a HOUSPITAL for Children Never no more I wish I had my Phone out at the time after she took X,Rays …
Have been there with my granddaughter and just can’t say enough about every person on staff. Great team work, loving and caring. Highly trained from the service people to the medical team. 5 stars needs to be 10🤗😍 …
Not the fastest service but they are very good at their jobs, except the billing department. Had to request an itemized bill 5 times before they sent the correct thing. …
My son has been going to CHNO since he was 2 1/2 years old to receive Botox injections from Dr. Wong. Dr. Wong is one of the very few doctors that can give Botox to minors so he always has a waiting list and it is very hard to schedule …
My baby girl was born at 34 weeks at SMH and shipped to the NICU at children’s, I had no idea what was going on with her, because I to was in pretty bad shape. So my husband left with the baby and the nurses told him that she will be all …
Brung my son here for ear pain he complained about. We were told nothing was wrong with his ear. Brung him to his black pediatrician the next day and was told he had an ear infection. Wowwww
My review is in reference to outpatient physical therapy. We were referred for my daughter’s neck. I have been calling back and forth between my daughter’s office and there’s and even got the fax sent to a neighboring office bc there fax …
The staffs who answer the phone r crazy all the time they call u have apointment at 200 clay ave up town then someone else call and say u have appointment in metairie 3040 33rd st in a while i had to make sure why they making apointment in …
As someone who has been hospitalized in their psychiatric unit, I can say I have never received such poor health care service in my life. They were not gentle or caring in treating my mental health and I left there feeling worse than I did entering. If your child needs psychiatric hospitalization, please choose any other facility.
I have a special needs son. This is the best hospital and they do everything to help his needs. I would highly recommend. Since he has special needs I always stay at the Ronald McDonald House. Just call Social Services at hospital and tell them you need them to send a referral to The Ronald McDonald which is proof of visit.
My son has been a patient of Dr. Keith for 5 years now. I couldn’t have asked for a better doctor for him. He takes time to explain everything in a language we both can understand and treats him like a human being, not like someone that doesn’t matter. I will recommend him to everyone that needs a Pediatric GI doctor.
We have a handicapped son. The staff at Children’s has always went out of their way to help us. We have been to the ER several times,excellent care. Stayed on the 6th floor for a week. The Drs and the nurses were very kind and professional. We see Dr.Deputy as our neurologist,couldnt ask for anyone to care more.
In March 2001, before the hurricanes, my daughter was 5yo at the time and was flown in from Many, La. We had to drive due to insurance. Dr. Tilton was one of the drs that tended to my daughter. Dr Tilton is excellent along with the others. …
Worst hospital!!!! Too busy forcing mental health down throat’s to actually tray patients. Instead they will traumatize your children then bill you for it! I have tanked all my children away from this hospital system. They violate parents rights and children’s! Don’t do it!!!!
I have been taking my daughter to the eye doctor for about 2 years and the lady at the front desk in doctors George Ellis has a horrible attitude. My daughter was sent up from the emergency room to Dr.Ellis office and the lady at the desk …
We drove from Denham springs for my son’s doctor appointment. Appointment time is 2:30p, but we didn’t be called at 4p, I went to the front desk to ask what is wrong, she told me doctor is late today, you can re-schedule. Very calm, no sorry, what kind of hospital can treat patient like that???????
Terrible experience when I tried to transfer my son to a different Hospital. When I tried to switch my son’s Doctor, basically transfer him to another hospital, Dr. Maria C. Velez-Yanguas called Child Protection Services on me because I …
We were very disappointed in Children’s hospital last Monday . My little down syndrome nephew was transported there from Lutcher hospital by emergency ambulance with a bump on his head. They said he needed further testing. Emergency room …
My grandson with down syndrome was sent there by ambulance Monday for a bump on his head. They refused to do a cat scan and treat him. Place was filthy. Waiting room was full of sick people and the staff was not friendly at all. Now my …
Let me begin by saying the nursing staff is phenomenal. They are not the problem at this hospital. I am very disappointed with the rest of my experinace. My 3 year old was schedule for out patient surgery at 630 am. When we arrived there …
My son was flown here after 2 weeks at another hospital where they entubated him while under respiratory distress and were not able to remove the tube. He stayed 2 more weeks at children’s while they came up with a plan to get it out. I …
Very dirty and unsanitary. Discharged my 14 month old with wrong diagnosis and almost cost him his life. Nurses seem untrained and unprofessional. Also not informative at all. The team of doctors although friendly didn’t get the necessary …
I came all the way from Baton Rouge to here due to my child having seizures. Doctor did an eeg 24 hours. Next morning told me since she seem OK, its nothing else we can do. Been here for 5 days now. Why should a patient stay in the hospital …
Hospital supervisory nursing staff as well as social services personnel made it very difficult for my son , who is the father of the patient . He wrode in on a helicopter , admitted him , and was there the entire 2weeks . The hospital …
The worst patient experience I ever had in my entire life. My gdaughter recently had a gjay tube placed shortly after she started to lose weight I called multiple times to be seen by the gi/ nutritional team for this matter I finally got …
In June I had a baby with a heart condition, he needed a total of 3 surgeries. His first surgery was soon after he was born so I thought and believed children’s could help him. The day my son was born they flew him to children’s. The next …
I was in the CICU unit with my one year old and Every Doctor, nurse, housekeeper, etc took care of us. This hospital is the cleanest hospital I have been to, they have somewhere for you to sleep, shower, wash and dry clothes. They are Truly …
I really want to give Children’s Hosptial 5 stars because I really do love the way they treat my children. The staff is always amazing. Yes, there are times when we have to wait a while when we visit the ER, but that’s to be expected. My …
This hospital has a very caring staff! Every person that I’ve crossed paths with at this location treats the patients and their families as if they’re a member of their own family. Renovations are being made that benefit patient care and the new parking garage is a blessing.
Well, I’ll update later, but for now this is terrible! Brought my daughter here to get some answers and relief from abdominal pain for several days. So far, we have been stuck in a room for 2 hours. She is hurting! This is the ER. …
Live in Houston; but drove to NOLA for second opinion for grandson. Appointment desk was very accommodating, assisted with hotel choices near hospital. Service was timely and all staff were helpful and kind. The clinic was spotlessly …
We went in to get our son an x-ray on his head after our Doctor had previously failed to order this with an ultrasound the first time. So needless to say, Dr. Ann Miller from DoCHC is horrible, but this hospital isn’t any better. I have had …
My 4 year old had dental surgery yesterday the staff was excellent made sure she and I we’re comfortable it was a pleasant experience I just didn’t like the fact that her appointment was for 9am and she didn’t go into the operating room until 12 the wait was kind of long
The most horrible experiences I had at a hospital. On Tuesday November 19,2019. I went in to the emergency room around 900am. My daughter had a high fever and the fever wouldn’t go down. I sign her in and look around the waiting room was …
My niece woke up in pain, barely being able to breathe or swallow and with a constant cough. Previous doctors were not able to figure out what was going on and so my sister took her here beings they’re supposedly “the best.” Without even …
Stay away! Recommend looking for other hospitals in the area. Our appointment was scheduled over 2-weeks in advance and It took over an hour to see a doctor at this hospital.
The doctors here are amazing . Nothing short of miracle workers . The Nursing Supervisors [Stephanie] however , not so great . Social Worker Ms. Alex also awful to have to deal with . My son was treated as if he were somehow secondary …
Drs and staff are very friendly. Everyone from the parking lot attendant to the check out desk are courteous and friendly. Scheduling appointments are easy. Nurses are accommodating when trying to gain information about labs or testing …
The only issue i have is with neurology. My son was prescribed phenobarbital for “seizure activity” that he never even had, and now we can’t get in touch with the doctor for his prescriptions to be filled. She is the one who told us if he …
The Doctor’s and Nurses were awesome. They made sure my son Noah P. was well taken care of. The service from everyone at Children’s Hospital was Great (All Departments).
These ppl are wicked. They treat kids like lab rats. If you dont agree to what they want, they use cps to force you to do what they want. This hospital false diagnosed kids just to suck up the insurance money from health care. This place is a joke just money hungry ppl thats love to experiment on kids. They are Demonic.
My son transferred from an out of state hospital to this one and they saved his life. He had brain cancer and we spent 3 months at the 6 center. The nurses were INCREDIBLE and made our stay feel as comfortable as possible. The doctors were …
My son was seen twice at this hospital’s ER. Our first experience there was disappointing. The check-in ladies were very friendly and the check-in nurse as well, but once we actually went into the ER in our room things went downhill. Our …
My husband and I consulted my sons on call doctor about his symptoms and we were advised to bring him to the ER. We headed to Children’s. We checked in at 9:00pm, by 12:35AM we hadn’t even been triaged and I am NOT interested in hearing …
This was my first time visiting the Childrens Hospital in New Orleans. I felt welcome when I made it to the entrance way up to my appointment with Dr. Marble and his staff. They are very professional, caring, compassionate, knowledgeable, …
We brought our 1 year old to the ER because he wasn’t moving his arm. It was determined he had nursemaid’s elbow. After 4 hours in the ER, two attempts at a supination reduction by a NP, and an x-ray, they sent us home without resolving a …
So loving and understanding. People will never understand what it is like when you have a sick child. We arrived late due to the weather and they were still so understanding. Dr. Lilje was awesome.
Today my son came in for a MRI. He is four and we wanted to try first without sedating him. The staff was amazing and supported this. He was able to complete the scan with no problems and Nurse Hannah brought him a surprise at the end. …
My son was having breathing problems. I took him to Hammond because we live in Ponchatoula. This was on Saturday. They transported him to Childrens because they couldn’t elevate his oxygen and wanted his heart looked at. We get to …
Absolutely miserable experience! We were told to check in at 8am for dental surgery. They were behind so we were told it would be AT LEAST 3-4 more hours. Our Autistic 5 year old doesn’t sleep, so we were up all night listening to her cry …
If I could i would rate a Zero!!!! Worst experience ever. We got to the ER at 7pm and got tired of waiting at 12:40am when we finally decided to just leave after our baby stopped complaining and fell asleep.. Its unacceptable and very cruel to have all of these babies waiting hours on end to be seen, poor excuse of a emergency room!
We have been using this hospital for the last 16 years. It’s is growing to help more kids . The staff of the hospital are amazing they work at this hospital because they love helping kids. I have seen this with my own eyes they are very …
While on vacation in New Orleans from Florida, my wife and I admitted my 6 yo daughter due to a TIA/mini stroke (from a rare condition she was diagnosed with 3 years ago) that she experienced while walking around the French Quarter in the …
Front desk staff rude and very unprofessional. Nursing staff fair . Not compassionate or concerned for patient. Poor care overall . Doctor was just ok. Will not come back
Waited here for 7hrs after i checked my 5month old in, I’ve seen people that haven’t been waiting long, checked in after me came & gone. They’ve had absolutely no staff in the back to even ask how long they’ll be. THIS PLACE IS RIDICULOUS …
It’s currently 10:45 pm I’ve been in this hospital since 2pm. And unfortunately I’m still in the waiting room haven’t been seen yet. Im watching everyone come out and still it’s been hours since they even called anyone to the back. What’s …
Waited here for 3hrs after i checked my 1month old in, got called to the back where i waited 2 more hrs in a waiting room while they told me they were getting a room cleared for my baby. I’ve seen people that haven’t been waiting long, …
This big and beautiful new hospital is shockingly disorganized. No one on the phone seems to be able or willing to actually help solve a problem or answer a question. They just play the “I’ll transfer you” game until you reach a dead end …
I haven’t been there before, but my friend did go their for mental health reasons. i noticed months in advanced to him being admitted, that they were at risk of harming or eventually killing themselves. I knew xe needed help, and I was not …
Customer service is good! But huge suggestion that this hospital should consider doing immediately. Get emails for every patients you have and tell them to DocuSign for any treatment and etc. and also let them pay for their treatment, …
This place is a pitiful excuse for a hospital. Sadly, I had to subject my three-year-old to this type of treatment. from the moment I walked in, it wasn’t pleasant. The staff at the front desk was unprofessional and rude, to the least. To …
Medical Care is top notch 5 stars. Attitudes through out the campus leave much to be desired with the exception of a few outstanding humans. Mr. Donald (wish I had his last) 31 years of his life has been dedicated to Children’s hospital. …
I’ve been going to Children’s Hospital for about almost a month now, with my niece being there getting treatment, I met this very diligent and helpful officer in your facility His name is Karl Rodriguez. He is one of the nicest guys you’ll …
First of all I would start off by saying This is a great hospital with SOME great Doctors and Nurses. My son have been in and out for almost 2 years. Staying weeks and months at a time. Monday my son went to surgery where he almost lost his …
The nurses are careless and there was no sense of urgency. The hospital wasn’t even busy and it took 4 hours to stitch my sons finger that fell off. Also calling my son a girl like they can’t read properly, just a shame. Not thorough and more of an aggregation than anything.
With the way the world is changing 🙏🏽It feels good to have great Dr.That we can trust to care for our kids . I strongly recommend Dr.Amanda Giles in Audiologist and student 👩🎓 Savannah Perfect doctors🥀 …
We are still here for another week but I can say this. Everyone from the parking garage to the other side of the hospital where we have to be has been exceptional. I have not seen the level of teamwork in a while & last time was UHC@NO. I …
spend ours on end the the ER awaiting to see a Dr. At least prior to all these cosmetic improvements they use to provide fast track. Now everyone just sits and waiting Meanwhile children sit waiting in excruciating pain, crying, broken/fractured bones. It’s truly sad.
Beware of this place they let my mentally ill child go said nothing was wrong with her but she tried to kill her brother again 3 months later. Then went back there and they said she was good that she was being abused the believed a clever …
One Terrible Vist with Dr Alejandro leon at the vision center. You would think the staff would be more kid friendly with a 4 year old girl. It was her first time getting her eyes checked, and we’re never going back to him or that office again. Only person that was kid friendly was Heather.
It’s truly disheartening that you have this brand new, million dollar state of the art medical facility with thousands of employees walking around and yet you spend ours on end the the ER awaiting to see a Dr. At least prior to all these …
The scheduling staff is extremely rude and desensitized. There is absolutely no reason parents should have to deal with discourteous and irritable staff members when attempting to schedule appointments for sick children. Especially when I …
I hate to have to leave a negative review because I love chnola ! The ER is a JOKE though… steer clear!! 6.5 hours and the cast that was put on my 1 yrs old fell off not even 12 hours later. The Dr. Was great and so was the admit staff …
(Translated by Google) Excellent.
(Original)
Excelente.
(Translated by Google) Excellence for children
(Original)
Exelencia para los.niños
(Translated by Google) it is a good hospital for children
(Original) …
(Translated by Google) It is a quiet and beautiful place I love it
(Original) …
(Translated by Google) Good evening from here in Venezuela, where should I write to get information about my clinical history at the hospital…thank you …
(Translated by Google) Thank you to the children’s hospita for the help and attention that it provides to the children and they all care for them equally …
(Translated by Google) I really like the attention of this hospital and I am very grateful for the. Attention, GOD BLESS YOU. …
(Translated by Google) Very bad service I went to the emergency room with my child, with pain in my ears I waited for two hours and they never attended me until I left, they called me that they had a room for me, it’s already twice that I …
(Translated by Google) Hello, I would like to know how I can request medical attention for my girl who has severe hydronephrosis and a single etopic kidney and since we do not have any insurance, I am a single mother. I ask you to please …
(Translated by Google) I love this hospital I like how they treat me with great kindness right now I am here at children hospital with my baby girl 10/6/16 I am extremely grateful to this hospital for all their help and to the doctors …
(Translated by Google) Hello, good night, my girl has a heart murmur but she doesn’t have it. Sure, how do I take her there? I’m a single mother. …
(Translated by Google) The largest children’s medical center in the surrounding area …
Emergency room is horrible I don’t understand why they not calling no one I been here almost 3hours PLEASE TELL ME WHY IS IT CALL EMERGENCY ROOM THIS IS WORSE THAN UNIVERSITY AND THIS FOR KIDS RIDICULOUS
Childrens Hospital NOLA is the best hospital ever! It was 17years ago my daughter was here with open heart surgery twice. Now my granddaughter is here for somewhat the same surgery. They had great doctors back then and even greater doctors now .
Fast services
Everything
Awesome place
Hog’s for the cause
mom
Great Doctors
i love this hospital
Great hospital
Horrible
Good
They are the best!!! Of best
Very good hospital
thank you for all for surpport and help
The best
Very good with my daughter
Great ems room
Great ppl here.
Very quick friendly staff
Excellent childrens hospital
All the workers are nice as can be
Spent a year here very caring
Very nice ,everyone is friendly
Amazing staff and amazing treatment!
They made a bad experience tolerable
Great Hospital Great Doctors and Staff
Great staff, great service,great care
People are nice. Really slow wait.
This is the best hospital for children!!!
They are attentive,caring,and compassionate.
VERY slow service. People might be annoying, or rude.
They provide the best care for kids
very very excellent children hospital 👍👌👏 …
Dr rao is the best !!!
The staff is very caring and gentle with the children.
By far the best hospital for kids in the state
Again so wonderful . Being here sucks the staff make it great.
Great hospital very good with children.
That place is amazing
you will wait 2 hours every time you come
Nurses are bad and treat the patient badly .i hate the children hospital
Had a shunt malfunction at 10, and the doc that treated me was awesome.
Upstairs need to be cooler. Hot for a hospital. Everyone knows, heat rises.
Fantastic caring staff, superb quality care. Clean welcoming environment.
Hi, My name is Avery and I am 14 years old, I like going to the P.E.E.R group here.
they saved my son’s life n helping coop with his twin
They are very helpful and figures out what’s wrong with your child in a timely manner
Love the staff they are wonderful and very sweet from the drs to the kitch staff . Thanks
Doctors and nurses and all staff are super amazing!! Thank you otolaryngology Staff!!!!
Love the staff. All have done everything possible to make things easy and non-frightful for everyone.
The first time I visit you guys everyone was so great check in desk was so nice
This place has taken wonderful care of me for a long time, I will forever be grateful for this place 🥰 …
Wonderful staff and immaculate facility
The service was very good, we didn’t have to wait very long in the ER at all.
Took care of me as a child with my diabetes and they are now taking very good care of my newborn son
Terrible. Receptionists are very unprofessional and rude.
Very good place for kids, they show their care an understanding during a tuff time
FYI: this is the only hospital in Louisiana with pediatric transplant services and level 1 pediatric trauma. Pretty nice.
Draw blood six times already…they don’t know what they are doing to my child.
Staff was very unfriendly and rude from the time we got there. Not to mention I felt the NICU staff was too young and inexperienced to be in that area.
Dental surgery went great for my 17 month old.
I had my surgery there in 2016 on November 18th 2016 the doctors changed my life they helped me with my throat I had surgery on that and it was so easy waiting is not long!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I’ve always had good experiences here. The wait isn’t bad for a hospital and the people are kind.
I remember I was born in New Orleans, LA, and I was sick in the hospital, and I was born in deaf. The hearing aid person will help me for my new hearing aid, and I can hear everything!
Very inconsiderate..no concern for patients time doctors was hrs late actually the doctor didn’t do anything the nurse done it all and we just sat around waiting on the doctor to show up very unprofessional
It is the only place I would take my child. Children’s has the best doctors and nurses who are passionate about their work.
Docs and healthcare staff were outstanding. Their management is the worst I’ve dealt with. Ov
The nurses in the pediatric ICU are awesome. My son got the best care here.
I just hate the fact that contractors control the air. A hospital is supposed to be cold not luke warm !! They adjusting the temp for themselves but, what about the children??
My son was in here twice on 11/17/2017 till 11/19/2017 then right after for bout a week staff is nice but the nurses seem very unprofessional&unorganized they really couldn’t tell me&my husband exactly what was going on with my son after …
Best Hospital (ER) department ever they go above and Beyond always! They have help my son many times. Go Children’s !
Great place, they make miracles happen here. Sometimes i refer to the doctors and staff as angels. Their nic unit is one of the best in the gulf south
This place is amazing we seen 2 doctors here and they are very nice and helpful. The place is big but is easy to find what are you looking for.
All staff was nice an very respectful made not only you as a patient feel at home but the parents and guest as well
I wanna thanks children’s hospital for taking care of my son John Jordan Jr i appreciate it i support y’all my son was suffering with RSV Virus and now he doing so much better i love children’s hospital they one of the best hospital ever thanks -Donna Virgil
Spent 2 days there with my baby and they were great so nice went above and beyond to make us comfortable and help my baby get better.
Waited forever for a psychological issue. They said they were going to help, sent us home, then called the next morning to get him. When we got there the child was running a fever and still in the same pull up], which was overused. Very upset!
Doctors and staff was great. Although the nurses in PICU were absolutely terrible the way they treated my kid.
Do not go there they misdiagnosed me go to Saint Judes Children’s Hospital all they want is your money they were going to put me on chemotherapy trying to convince us not to go to St. Judes I want to Saint Judes and it save my life …
Seems like the nurses in this hospital will lie to keep from getting blamed for their mess ups. Or if you don’t do what they want you to do they lie to the head nurses and cause problems with the parents and nurses
I spent the better part of 1990-1994 there having surgeries and treatment on my foot. The nurse staff was excellent, and doctors where amazing.
The new remodeling and parking structure made it much better. Traffic and access are way easier now. The remodeled lobbies and helpful reception staff are also great.
My daughter been in the er since Thursday she’s a hard stick Mrs.sheconda came in and did it with ease thank you so much!
We have been waiting for over an hour and half just to be seen. This is ridicules there should be no reason to wait an hour and a half just to be seen. We got put in a room quick but haven’t seen a doctor or a nurse in that time
This place is awesome, very helpful, kind, & compassionate. THANK YOU DR ROTH AND SCAGNELLI. AND HEATHER WE LOVE YOU ALSO!! Thank yall Jordyn is well taking care off here!!!
The hospital staff, nurses and doctors are awesome. But their central scheduling people are rude. I just spoke to the most unprofessional appointment scheduler ever!
This is the hospital I use to go to growing up. When I needed surgery for anything and even for some of my checkups, this is the place I went. It’s an excellent hospital with great care and service.
It’s okay because they always keep us waiting. We had a 2PM appointment. They didn’t see us till 4:15. Kept us waiting in patient room. Then did routine check up and dismissed us 15 minutes later
If your child brakes a bone and needs a cast, do not let the cast guy GERALD BELONGE touch your kid! He was supposed only to take off my son’s old cast and replace it with a new one with the supervision of the PA. Instead, GERALD BELONGE …
As expected, the Nurse’s are heaven sent. Admitting, and any process after was pleasant which made it easier for my Son. Great Hospital
Dr Robert neurosurgeon is a bad man and dont know what he is doing. Don’t let your child die …….
I don’t usually go to this facility but is great service I thanked, mr Gerald, mrs Ana front desk main entrance. Mrs shirley nurse mrs Donna,Hanna mrs E form MRI thanks tou keep the great job God bless you all. Karla Herrera
Thank you for the great job you did with our daughter today ❤️
They’re an amazing staff. The doctors take time to explain anything you don’t understand. They make transportation arrangements for you. The nurses come right away when you call.
Hospital was so well organized even during an emergency the wait for temperature check before entering was so quick everything was so clean and sanitized and staff in every department that we encountered was polite and professional before …
Very long wait we got here at 9:00 PM and left at 4:00AM
They’re cool but I’m only giving three because when I was 6 years old I broke my foot and the foolish doctor tried to pull it in place as if it was dislocated knowing full well that I was already in soo much pain and it made me scream real …
Very dirty and poor care was rendered. I will be submitting my issues with joint commission immediately. They use their manners to cover up bad practices such as not washing hands, not using gloves for procedures, and literally having food …
They told us not to let our son eat or drink after 8 pm the night before his surgery ,he is only 8 yrs old,so we get her for 10 am as we were told and here it is almost 4pm and he still hasnt gone back and hasnt had a drop of water or food …
I’m currently here Now I bought my Grand child here for chest Pain and it’s taking for ever for. Them see us I only came because it’s a HOUSPITAL for Children Never no more I wish I had my Phone out at the time after she took X,Rays …
Have been there with my granddaughter and just can’t say enough about every person on staff. Great team work, loving and caring. Highly trained from the service people to the medical team. 5 stars needs to be 10🤗😍 …
Not the fastest service but they are very good at their jobs, except the billing department. Had to request an itemized bill 5 times before they sent the correct thing. …
My son has been going to CHNO since he was 2 1/2 years old to receive Botox injections from Dr. Wong. Dr. Wong is one of the very few doctors that can give Botox to minors so he always has a waiting list and it is very hard to schedule …
Dr. Lilje in Cardiology was our doctor — excellent care all-around.
The wait times are insane! 4 hours and counting! It’s ridiculous!
My child has been waiting for 6 hours to be seen for a head injury
My baby girl was born at 34 weeks at SMH and shipped to the NICU at children’s, I had no idea what was going on with her, because I to was in pretty bad shape. So my husband left with the baby and the nurses told him that she will be all …
Brung my son here for ear pain he complained about. We were told nothing was wrong with his ear. Brung him to his black pediatrician the next day and was told he had an ear infection. Wowwww
My review is in reference to outpatient physical therapy. We were referred for my daughter’s neck. I have been calling back and forth between my daughter’s office and there’s and even got the fax sent to a neighboring office bc there fax …
The staffs who answer the phone r crazy all the time they call u have apointment at 200 clay ave up town then someone else call and say u have appointment in metairie 3040 33rd st in a while i had to make sure why they making apointment in …
As someone who has been hospitalized in their psychiatric unit, I can say I have never received such poor health care service in my life. They were not gentle or caring in treating my mental health and I left there feeling worse than I did entering. If your child needs psychiatric hospitalization, please choose any other facility.
I have a special needs son. This is the best hospital and they do everything to help his needs. I would highly recommend. Since he has special needs I always stay at the Ronald McDonald House. Just call Social Services at hospital and tell them you need them to send a referral to The Ronald McDonald which is proof of visit.
The staff members are always so pleasant and welcoming.
The process was in and out and the activities are amazing like the …
My son has been a patient of Dr. Keith for 5 years now. I couldn’t have asked for a better doctor for him. He takes time to explain everything in a language we both can understand and treats him like a human being, not like someone that doesn’t matter. I will recommend him to everyone that needs a Pediatric GI doctor.
We have a handicapped son. The staff at Children’s has always went out of their way to help us. We have been to the ER several times,excellent care. Stayed on the 6th floor for a week. The Drs and the nurses were very kind and professional. We see Dr.Deputy as our neurologist,couldnt ask for anyone to care more.
In March 2001, before the hurricanes, my daughter was 5yo at the time and was flown in from Many, La. We had to drive due to insurance. Dr. Tilton was one of the drs that tended to my daughter. Dr Tilton is excellent along with the others. …
Worst hospital!!!! Too busy forcing mental health down throat’s to actually tray patients. Instead they will traumatize your children then bill you for it! I have tanked all my children away from this hospital system. They violate parents rights and children’s! Don’t do it!!!!
I have been taking my daughter to the eye doctor for about 2 years and the lady at the front desk in doctors George Ellis has a horrible attitude. My daughter was sent up from the emergency room to Dr.Ellis office and the lady at the desk …
We drove from Denham springs for my son’s doctor appointment. Appointment time is 2:30p, but we didn’t be called at 4p, I went to the front desk to ask what is wrong, she told me doctor is late today, you can re-schedule. Very calm, no sorry, what kind of hospital can treat patient like that???????
Terrible experience when I tried to transfer my son to a different Hospital. When I tried to switch my son’s Doctor, basically transfer him to another hospital, Dr. Maria C. Velez-Yanguas called Child Protection Services on me because I …
We were very disappointed in Children’s hospital last Monday . My little down syndrome nephew was transported there from Lutcher hospital by emergency ambulance with a bump on his head. They said he needed further testing. Emergency room …
My grandson with down syndrome was sent there by ambulance Monday for a bump on his head. They refused to do a cat scan and treat him. Place was filthy. Waiting room was full of sick people and the staff was not friendly at all. Now my …
Exceptional care! Everyone greeted us with a smile and everyone was extremely nice! Outstanding patient care. Beautiful facility.
Let me begin by saying the nursing staff is phenomenal. They are not the problem at this hospital. I am very disappointed with the rest of my experinace. My 3 year old was schedule for out patient surgery at 630 am. When we arrived there …
My son was flown here after 2 weeks at another hospital where they entubated him while under respiratory distress and were not able to remove the tube. He stayed 2 more weeks at children’s while they came up with a plan to get it out. I …
Very dirty and unsanitary. Discharged my 14 month old with wrong diagnosis and almost cost him his life. Nurses seem untrained and unprofessional. Also not informative at all. The team of doctors although friendly didn’t get the necessary …
I came all the way from Baton Rouge to here due to my child having seizures. Doctor did an eeg 24 hours. Next morning told me since she seem OK, its nothing else we can do. Been here for 5 days now. Why should a patient stay in the hospital …
Hospital supervisory nursing staff as well as social services personnel made it very difficult for my son , who is the father of the patient . He wrode in on a helicopter , admitted him , and was there the entire 2weeks . The hospital …
The worst patient experience I ever had in my entire life. My gdaughter recently had a gjay tube placed shortly after she started to lose weight I called multiple times to be seen by the gi/ nutritional team for this matter I finally got …
In June I had a baby with a heart condition, he needed a total of 3 surgeries. His first surgery was soon after he was born so I thought and believed children’s could help him. The day my son was born they flew him to children’s. The next …
I was in the CICU unit with my one year old and Every Doctor, nurse, housekeeper, etc took care of us. This hospital is the cleanest hospital I have been to, they have somewhere for you to sleep, shower, wash and dry clothes. They are Truly …
I really want to give Children’s Hosptial 5 stars because I really do love the way they treat my children. The staff is always amazing. Yes, there are times when we have to wait a while when we visit the ER, but that’s to be expected. My …
This hospital has a very caring staff! Every person that I’ve crossed paths with at this location treats the patients and their families as if they’re a member of their own family. Renovations are being made that benefit patient care and the new parking garage is a blessing.
Well, I’ll update later, but for now this is terrible! Brought my daughter here to get some answers and relief from abdominal pain for several days. So far, we have been stuck in a room for 2 hours. She is hurting! This is the ER. …
Live in Houston; but drove to NOLA for second opinion for grandson. Appointment desk was very accommodating, assisted with hotel choices near hospital. Service was timely and all staff were helpful and kind. The clinic was spotlessly …
We went in to get our son an x-ray on his head after our Doctor had previously failed to order this with an ultrasound the first time. So needless to say, Dr. Ann Miller from DoCHC is horrible, but this hospital isn’t any better. I have had …
My 4 year old had dental surgery yesterday the staff was excellent made sure she and I we’re comfortable it was a pleasant experience I just didn’t like the fact that her appointment was for 9am and she didn’t go into the operating room until 12 the wait was kind of long
The most horrible experiences I had at a hospital. On Tuesday November 19,2019. I went in to the emergency room around 900am. My daughter had a high fever and the fever wouldn’t go down. I sign her in and look around the waiting room was …
My niece woke up in pain, barely being able to breathe or swallow and with a constant cough. Previous doctors were not able to figure out what was going on and so my sister took her here beings they’re supposedly “the best.” Without even …
Stay away! Recommend looking for other hospitals in the area. Our appointment was scheduled over 2-weeks in advance and It took over an hour to see a doctor at this hospital.
Excellent care and facilities but I would only go again if my child is dying or I’m looking for overinflated “hospital level” bills. …
The doctors here are amazing . Nothing short of miracle workers . The Nursing Supervisors [Stephanie] however , not so great . Social Worker Ms. Alex also awful to have to deal with . My son was treated as if he were somehow secondary …
Drs and staff are very friendly. Everyone from the parking lot attendant to the check out desk are courteous and friendly. Scheduling appointments are easy. Nurses are accommodating when trying to gain information about labs or testing …
The only issue i have is with neurology. My son was prescribed phenobarbital for “seizure activity” that he never even had, and now we can’t get in touch with the doctor for his prescriptions to be filled. She is the one who told us if he …
The Doctor’s and Nurses were awesome. They made sure my son Noah P. was well taken care of. The service from everyone at Children’s Hospital was Great (All Departments).
These ppl are wicked. They treat kids like lab rats. If you dont agree to what they want, they use cps to force you to do what they want. This hospital false diagnosed kids just to suck up the insurance money from health care. This place is a joke just money hungry ppl thats love to experiment on kids. They are Demonic.
My son transferred from an out of state hospital to this one and they saved his life. He had brain cancer and we spent 3 months at the 6 center. The nurses were INCREDIBLE and made our stay feel as comfortable as possible. The doctors were …
My son was seen twice at this hospital’s ER. Our first experience there was disappointing. The check-in ladies were very friendly and the check-in nurse as well, but once we actually went into the ER in our room things went downhill. Our …
My husband and I consulted my sons on call doctor about his symptoms and we were advised to bring him to the ER. We headed to Children’s. We checked in at 9:00pm, by 12:35AM we hadn’t even been triaged and I am NOT interested in hearing …
This was my first time visiting the Childrens Hospital in New Orleans. I felt welcome when I made it to the entrance way up to my appointment with Dr. Marble and his staff. They are very professional, caring, compassionate, knowledgeable, …
We brought our 1 year old to the ER because he wasn’t moving his arm. It was determined he had nursemaid’s elbow. After 4 hours in the ER, two attempts at a supination reduction by a NP, and an x-ray, they sent us home without resolving a …
So loving and understanding. People will never understand what it is like when you have a sick child. We arrived late due to the weather and they were still so understanding. Dr. Lilje was awesome.
Today my son came in for a MRI. He is four and we wanted to try first without sedating him. The staff was amazing and supported this. He was able to complete the scan with no problems and Nurse Hannah brought him a surprise at the end. …
My son was having breathing problems. I took him to Hammond because we live in Ponchatoula. This was on Saturday. They transported him to Childrens because they couldn’t elevate his oxygen and wanted his heart looked at. We get to …
Absolutely miserable experience! We were told to check in at 8am for dental surgery. They were behind so we were told it would be AT LEAST 3-4 more hours. Our Autistic 5 year old doesn’t sleep, so we were up all night listening to her cry …
If I could i would rate a Zero!!!! Worst experience ever. We got to the ER at 7pm and got tired of waiting at 12:40am when we finally decided to just leave after our baby stopped complaining and fell asleep.. Its unacceptable and very cruel to have all of these babies waiting hours on end to be seen, poor excuse of a emergency room!
We have been using this hospital for the last 16 years. It’s is growing to help more kids . The staff of the hospital are amazing they work at this hospital because they love helping kids. I have seen this with my own eyes they are very …
While on vacation in New Orleans from Florida, my wife and I admitted my 6 yo daughter due to a TIA/mini stroke (from a rare condition she was diagnosed with 3 years ago) that she experienced while walking around the French Quarter in the …
Front desk staff rude and very unprofessional. Nursing staff fair . Not compassionate or concerned for patient. Poor care overall . Doctor was just ok. Will not come back
Waited here for 7hrs after i checked my 5month old in, I’ve seen people that haven’t been waiting long, checked in after me came & gone. They’ve had absolutely no staff in the back to even ask how long they’ll be. THIS PLACE IS RIDICULOUS …
It’s currently 10:45 pm I’ve been in this hospital since 2pm. And unfortunately I’m still in the waiting room haven’t been seen yet. Im watching everyone come out and still it’s been hours since they even called anyone to the back. What’s …
Waited here for 3hrs after i checked my 1month old in, got called to the back where i waited 2 more hrs in a waiting room while they told me they were getting a room cleared for my baby. I’ve seen people that haven’t been waiting long, …
I take my oldest here to see her orthopedic doctor and he is real nice Dr.Brad
Number one in the city.Highly recommend to new Moms.Its community oriented advocating good health for family
This big and beautiful new hospital is shockingly disorganized. No one on the phone seems to be able or willing to actually help solve a problem or answer a question. They just play the “I’ll transfer you” game until you reach a dead end …
I haven’t been there before, but my friend did go their for mental health reasons. i noticed months in advanced to him being admitted, that they were at risk of harming or eventually killing themselves. I knew xe needed help, and I was not …
Customer service is good! But huge suggestion that this hospital should consider doing immediately. Get emails for every patients you have and tell them to DocuSign for any treatment and etc. and also let them pay for their treatment, …
This place is a pitiful excuse for a hospital. Sadly, I had to subject my three-year-old to this type of treatment. from the moment I walked in, it wasn’t pleasant. The staff at the front desk was unprofessional and rude, to the least. To …
Medical Care is top notch 5 stars. Attitudes through out the campus leave much to be desired with the exception of a few outstanding humans. Mr. Donald (wish I had his last) 31 years of his life has been dedicated to Children’s hospital. …
I’ve been going to Children’s Hospital for about almost a month now, with my niece being there getting treatment, I met this very diligent and helpful officer in your facility His name is Karl Rodriguez. He is one of the nicest guys you’ll …
Excellent service . Excellent Customer appreciate.
First of all I would start off by saying This is a great hospital with SOME great Doctors and Nurses. My son have been in and out for almost 2 years. Staying weeks and months at a time. Monday my son went to surgery where he almost lost his …
The nurses are careless and there was no sense of urgency. The hospital wasn’t even busy and it took 4 hours to stitch my sons finger that fell off. Also calling my son a girl like they can’t read properly, just a shame. Not thorough and more of an aggregation than anything.
With the way the world is changing 🙏🏽It feels good to have great Dr.That we can trust to care for our kids . I strongly recommend Dr.Amanda Giles in Audiologist and student 👩🎓 Savannah Perfect doctors🥀 …
We are still here for another week but I can say this. Everyone from the parking garage to the other side of the hospital where we have to be has been exceptional. I have not seen the level of teamwork in a while & last time was UHC@NO. I …
spend ours on end the the ER awaiting to see a Dr. At least prior to all these cosmetic improvements they use to provide fast track. Now everyone just sits and waiting Meanwhile children sit waiting in excruciating pain, crying, broken/fractured bones. It’s truly sad.
Beware of this place they let my mentally ill child go said nothing was wrong with her but she tried to kill her brother again 3 months later. Then went back there and they said she was good that she was being abused the believed a clever …
One Terrible Vist with Dr Alejandro leon at the vision center. You would think the staff would be more kid friendly with a 4 year old girl. It was her first time getting her eyes checked, and we’re never going back to him or that office again. Only person that was kid friendly was Heather.
It’s truly disheartening that you have this brand new, million dollar state of the art medical facility with thousands of employees walking around and yet you spend ours on end the the ER awaiting to see a Dr. At least prior to all these …
The scheduling staff is extremely rude and desensitized. There is absolutely no reason parents should have to deal with discourteous and irritable staff members when attempting to schedule appointments for sick children. Especially when I …
I hate to have to leave a negative review because I love chnola ! The ER is a JOKE though… steer clear!! 6.5 hours and the cast that was put on my 1 yrs old fell off not even 12 hours later. The Dr. Was great and so was the admit staff …