Chino Medical Group (CA)

Medical center, My Family Medical Group

My Family Medical Group has been a trusted health care provider in the Inland Empire community since 1989. See more

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Chino Medical Group (CA) Contact Details

  • 5475 Walnut Ave, Chino, CA 91710
  • 909-287-7520
  • Friday 9AM to 6PM
    Saturday 9AM to 6PM
    Sunday 9AM to 6PM
    Monday 9AM to 6PM
    Tuesday 9AM to 6PM
    Wednesday 9AM to 6PM
    Thursday 9AM to 6PM
  • https://www.myfamilymg.com/

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Chino Medical Group (CA) Reviews ( 56 )

  1. (Translated by Google) It is sad to have medical insurance and that they do not really tell you what you have and then the supposed doctor does not send the medicine well and they deliver it to you 8 days later three times to pay for the …

  2. (Translated by Google) It is a place that not even they know what they are doing, it is disappointing, they do not help you and supposedly you have health insurance, it is not possible for anyone from that place to do something to improve …

  3. (Translated by Google) Dr. Miguel Cervantes López is the best, I don’t understand why he won’t be in the clinic anymore and it’s a shame they let him go. …

  4. Just because I have health insurance elsewhere that they don’t accept, they refuse to see me even if I want to pay out of pocket. I have never heard of that before. CRAZY!

  5. The clinic side of this building is great. Dr. Miguel was very kind, patient and thurough. A true professional through and through. And wait time is less than 5 mins.

  6. Terrible experience, run far from this place! They are incredibly rude, unhelpful and should be shut down. I can’t even believe how rude the tween was when I went at 3 PM 2/24/21.

  7. I love this place. Been coming for years and I’ve always been seen in a fast timely manner, providers (for the most part) are friendly and nurses are friendly as well.

  8. iI would like to share the great experience and quality of service I’ve received form Dr. Karthik Thenkondar or Dr. “T” as the staff calls him, I went in for an abscess on my right thigh due to an ingrown hair Dr. T was very thorough from …

  9. Worst Urgent Care ever. Despite only one other person in the waiting room we had to wait over an hour and a half to be seen. Not only that but the PAC wasn’t worth waiting for, he was rude and blew me off. We had taken my 6 year old …

  10. this place is awful i was not feeling well and because they closed at 5 and i was calling at 4 they would not see me. i waited on hold for over 20 minutes and the last thing i was told was the doctor just left. i asked them so what do i do …

  11. At first when you walk in they seem kind and caring but whenever you call, the secretaries sound annoyed that your bothering them with your problems. I’ve had to call multiple times for different problems and they don’t bother calling back or notifying me of any changes or news. Do not come here! They don’t care about their patients.

  12. They are thieves. They want to charge $50 to fill out half of a page saying what is the condition of my father so my mother can take the form to her employer to take time off from work to assist him while he’s dying. That’s right, $50 to …

  13. The first thing I asked what if I could be seen in the next day or two because I was hurt enough to take off time from work but not enough really for urgent care. regardless, I went through over 45 minutes of waiting, being put on hold …

  14. I went to Urgent Care because I don’t have a regular Doctor and I wasn’t feeling like my normal self.
    The Doctor who was working noticed that my blood pressure was high so he took an …

  15. I took my daughter to urgent care, we were seen promptly and the front desk staff, the nurses, NP and x-ray tech were all friendly and professional. My daughter got the help she needed and I felt good about taking her there.

  16. I have never been happier! Dr Heather Sykes is amazing. She’s very knowledgeable, listens very well and never rushes me. The office has a very short wait time. Super friendly staff! Very clean facility. They squeeze you in for those last …

  17. This place is the worst Dr’s office I have ever been to. Treated like garbage. Both nurse practioners I saw were rude. Have been there 5 times and I am changing my insurance just to get away from them. I’d give them no stars if I could. I do not recommend ypu go there unless you want to waste your time and money.

  18. Anytime you need some kind of service, it feels like they think you’re pulling out their teeth. They give you the runaround and you have to practically beg to get anything done. I went in for a tetanus shot and they refuse to give me the …

  19. The office, people and the PA was very nice and helpful but the actual MD was not professional, when I was telling my complaints he said yeah yeah and didn’t want to use his stethoscope because it was dirty!! The PA offered hers and he refused to use it!

  20. The worst place.. had a doctor’s visit 7 days ago and had blood draw. Called several times and left messages to see if I needed a follow up appointment and to see lab results. Jessica never returns phone calls and none seems to want to …

  21. Very poor service. Everything is slow. Take 3-4 wks to call back with results, take more than a month to obtain records. When you call no one takes ownership of patients, no one seems to know how things work.at 330pm half of staff already …

  22. By far the worst medical group I have ever dealt with. They cancel appointments and reschedule them without your input and call you within an hour of when you need to show up, they deny imaging with surgeons without any notice so you show …

  23. I began as an Urgent Care patient and quickly chose this group for my Family Medical needs. The staff have always treated me respectfully and kept me informed. The providers listen to you and discuss matters regarding your health. Professional, knowledgeable, and thorough!
    Thank you!

  24. Worst experience ever. Paid them to be seen for a sprained ankle. Doctor didn’t not exam took a quick xray said yes looks to me you have a bad sprained ankle purple and swollen nothing broken….. have a good day

  25. I wouldn’t recommend coming to this urgent care, they don’t care about the people waiting. All the nurses do is talk and joke in the back and waste your time. If you come here expect to wait an hour minimum for even the simplest things, and that is with no one else ahead of you.

  26. This place is a joke. They don’t even have masks for patients.they make you wait outside in burning hot while you fell sick. Not sure how this is still a medical facility. For gods sake don’t come to this place.

  27. If I could I would give -5 stars for customer service and nursing staff! They misplaced a form with my mother’s information and I called a week later, nurse said they will call when they mail it. A week later I call again for form status …

  28. I would not recommend this facility for Urgent Care. Took my wife this morning for inflamed foot, took xrays and have been waiting at home for over 7 hours for the xray report or to find out if she should go to ER. No paperwork given, …

  29. I went in for an appointment 15 minutes early to be seen at 9am. I was not seen until 9:45 for less than 5 minutes just to be told to wait for a phone call for my results for my pregnancy. I DO NOT RECOMMEND MY FAMILY MEDICAL GROUP. The …

  30. Avoid Ezzadine or whatever in urgent care at all costs. He avoids doing any real work, his staff is a joke and he blows every patient off. He even took another call while looking at me and said “every case until proven otherwise is covid”. …

  31. Would not recommend this office. Went in last week because I could not hear out of my left ear. I’ve had issues before with excessive earwax blocking my eardrum. I asked Dr. Shah for a referral to see a specialist but was told they could …

  32. Came to be seeing about 30 min ago and was turned away from care by a rude worker. Don’t waste your time coming here. Last time I ever drive 30 min to a place like this. Should have read other reviews before coming.

  33. Extremely poor service! They don’t follow up with you at all. I had to call several times for a referral amd results.. well, I was told that “they do not call with results… ” ok!?!?! How the heck am I supposed to know my results… I …

  34. Nice people. But man. You’ll state something in the exam room and it’s as if it goes right over the provider’s head and you’ll need to follow up 2-3x for med refills because it just happens to be missing from the notes. …

  35. I have been here multiple time once for covid and another time. The Dr is really helpful and there is never a long wait… I dont live close to this urgent care but this is my go to urgent care! And I am always willing to go out of my way to go here over anywhere else…

  36. They do nothing for you. All they do is make things worse. My mom went twice and they gave medication to her and it made her issues worse. We tried for a third appointment and they don’t want to transfer the notes to another doctor and take …

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