Cicero Family Eye Care

Eyewear & optician, Cicero Family Eye Care

Since 2004, Cicero Family Eye Care has been a leading provider of quality vision care products and personalized optometry services. Our doctors offer comprehensive vision examinations … See more

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Cicero Family Eye Care Reviews ( 66 )

  1. Best eye exam ever! Way more informative than the “box store eyeglass places” Exceptionally friendly folks there. Go above and beyond working with your insurance and within your budget. Highly recommend! Have not had this pleasurable …

  2. My family and I just started going there, and trust me, they have made eyecare great again, that much I can tell you. The staff is the best in the business, and it’s not even close.

  3. Everyone was so nice. From the front desk to the doctor my everything ran smoothly
    The doctor talked to me and not over me with technical jargon. This place is amazing.

  4. Absolutely the best service and quality of care. We switched years ago from a big corporate company to Dr. Cutre’s office and the difference is astonishing, my wife and I will never go back.

  5. They fixed my moms glasses at no cost when another eye dr said they were definitely not fixable and we would have to buy new frames. On top of that they were incredibly pleasant!

  6. Horrible experience! Got new glasses and they weren’t correct. Tried to fix them, still not correct. Wouldn’t give any refunds. I wish I had gone to Costco instead. They were also very rude and condescending (as if I don’t know when my …

  7. Personal and professional care from a knowledgeable and friendly staff. Full service but so much better than a big chain. You will like it here.

  8. Excellent care. The Dr. does a great job both in medical and eye prescription care. To the service picking out and getting glasses. this is hands down the best eye care place.

  9. Great service and Dr Cutre is wonderful. Helped me over the phone when necessary and absolutely love my new pair of glasses! Highly recommend Cicero Family Eye Care for all optical needs.

  10. I love my glasses I got here. The customer service is excellent. Very nice office and Dr. Cutre is great. The time they take to make sure you have just the right glasses that fit you perfectly is unmatched. 5 stars *****

  11. Updated from our second annual appointment yesterday. All staff here are awesome but especially love Danielle & the Doctor yesterday!! Another great experience here, our doc was terrific so thorough!! Thank you to all 💗😎 …

  12. I just wanted frames that were a certain color and that’s it. What I got was a perfect customer experience. No pressure, no hassles and within minutes, everything was done and I felt like I was their number one priority the whole time, even …

  13. I’m a bladesmith. My job involves working with metal, and metal chips that sometimes fly through the air in the forge at great speed. The other day I was working, and a small chip went in under my safety glasses, and lodged directly in my …

  14. Dr. Cutre is a wonderful caring professional. I will always be her patient as long as she is around. Very clean practice with super friendly staff that will go way beyond and above to help you. There are not enough kind words I could say …

  15. Doctor Cutrie and her staff are the best! Friendly and extremely professional with all the latest technology to keep your eyes healthy. I would definitely recommend Cicero Family Eye Care to everyone.

  16. My wife and I have been seeing (ha) Dr. Cutre and her staff for just under 10 years now. We enjoy her demeanor and always find the staff to be courteous and very helpful. I’ve had some issues with my glasses maintaining their fit, and the …

  17. Dr Cutrie and Danielle are the best always professional yet at the same time treating you like family. Always my pleasure to to stop in for a new pair will always continue my eye care with them and highly recommended.

  18. I have lived in various places all around a central New York area from Utica to Syracuse, and must say that this staff and this doctor are absolutely the best. Friendly, competent, they are truly great! Danielle is the best at assisting with frame selection and fitting!

  19. Very thorough and knowledgeable, Dr C and all of the people in the office – receptionist, tech, dr, optometrists – I felt welcomed, and listened to! The area was sanitized and no waiting due to their appointment spacing. The equipment for …

  20. The staff was pleasant and helpful. The office was beautiful and clean. The optometrist took the time to make corrections to my prescription that no other Dr I’ve seen in the past has ever done. Please support this locally owned eye care provider.

  21. I’ve been going to them for years since I was a young child and they’ve always taken the best care of me! The entire staff is friendly, professional and excel at taking care of their customers! They do a great job keeping their tests and …

  22. Been going here for years. Moved out of the immediate area last year and still go here for my eye care needs. Dr. Cutre and her staff are the best, and this is a well run group. The opticians are great to work with once the exam is done as well! Keep up the great work!

  23. This is a great place to get your eye care! All the employees are polite, kind, and professional. I was taken care of by Danielle who went through hell and back to get the frames I had picked out installed with my prescription. I had a bit …

  24. Cicero Family Eye Care was able to schedule me a medical appointment the same day I called. The receptionist was very kind and patient over the phone. Once in the office they were very accommodating and thoughtful, dimming the lights to not …

  25. The best that keeps getting better,
    This place is simply wonderful from the owner/doctor to the whole staff. Their service and care has always been exceptional and that will never change, however …

  26. Best Optician I ever found. Caring, thorough, explains everything so it’s easy to understand. Complete practice includes frames/glasses/lenses…1 Stop Shop.

  27. The optometrist and front end staff are very professional and courteous. The offices are clean and well run. I was very impressed with the technology as the doctor was able to generate very detailed images of the internal workings of my …

  28. I’ve been going here since a kid. Dr. Cutre is the absolute best and she’s so kind as well. Going here is like going to a family members house! Love it always. Danielle rocks too!

  29. Absolutely amazing from the initial phone call to set the appointment to the time I left . Everyone was smiling and happy and wanting to help. In todays world where great customer service has fell off a bit , this place is TOP NOTCH . Extremely happy !

  30. I love coming here! Best time of the year to get new glasses or lenses. I look forward to seeing all the staff and getting honest reviews from Danielle and Cori for my frames. They make me feel right at home & always help me pick out …

  31. All of the staff members were so friendly. The doctor was extremely knowledgeable and explained things to me in ways I could understand. The optometrist made it fun to try on glasses and was able to recommend some frames that I might have …

  32. Absolutely a wonderful staff as well as excellent care. The receptionist who greeted me with his smile, the tech who took the X-rays, Dr. Shelton who thoroughly explained the images, the examination, the recommended treatment and the …

  33. The best experience ever, the staff ,doctor and opticians we’re literally amazing. They love their jobs and more importantly want your experience too be great and Cori and Danielle literally are a dynamic duo. This is my first visit and …

  34. Had an appointment today. As a new patient, I was able to get in right away. All employees were helpful and friendly. Dr. Shelton was very thorough with her exam and friendly. She knows her stuff and took the time to ensure I was taken care of.

  35. Today, I received an invoice from Cicero Family Eye Care in the amount of $25.00 saying I was a no-show for my appointment on 922. I left a message on their answering machine that morning advising that I had COVID symptoms and thought it …

  36. I totally love and trust Dr Cutre, she’s amazing. She’s very caring, knowledgeable and she’s sensitive to all my needs. She has a remarkable staff, super helpful and friendly all the time. Danielle is absolutely the best person to help …

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