As a full service, locally owned bank, CIB offers financial solutions and guidance to businesses and individuals. Whether you are starting a business, purchasing a home, or simply looking to bank local, we have you covered. For over 70 years, CIB has been proud to serve and support our customers and the community.
| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5PM Saturday 9AM–12PM Sunday Closed |
5000 W 36th St, Minneapolis, MN 55416
Thank you.
Been banking here for 55 years
Need I say more?
My aunty has been with citizen bank for a very long time and she told me how they are
They used to be a great bank… now C.I.B. is just as greedy as the rest of them.
To the person, I’ve always been impressed with the staff here. They are exceptionally customer-focused, and I also like that they promote from within. Highly recommended.
Everyone at C.I.B has always treated us fairly. We have been a customer since 1990.
Been with this bank since 70’s never been an issue. We moved this past year and mortgage went smoothly.
A friend gave me a small check for some work I did for her. This Bank charges a $5 fee to cash a check. I will never set foot in it again.
Received a personalized check from a friend who banks at this location. They charge non members 5$ to cash a check even if the sender is a bank member.
When I moved to Minnesota in 1999, Citizens Independent Bank became my go to bank for everything. They have the friendliest and most courteous employees of any bank I’ve ever visited.
Bad customer service, I been with them since the age 15 im 25 now and nothing changed but the card. it’s the same bad, out dated, slow ATM, slow balance report , they charge for every little thing and bad customer service all around the …
Bad experience thus far. Pretty sloppy bank.
Was told, ‘we want this to be your main account’ …
I experienced very poor customer service when trying to cash my pay check – long signature verification process that left me standing at the teller window alone for almost 20 minutes. Finally I took my paycheck and left the bank, unable to …
Best bank ever! You are not treated like a number at CIB, you are treated like family. As a new customer they helped find the best options for me when I opened my accounts. …
I switched to CIB after leaving a big bank, and have appreciated the degree of concern and care found at this bank. Deposited checks take a little longer to clear, but that hasn’t been too much of an issue. Employees are professional and …
Poor Service Lots of Fees.
After banking here for a few years we are to the point of closing our accounts and moving to another bank. Each time you set-up a new basic savings or checking …
Started banking here because a friend recommended them and they were a convenient banking location for my family. We have since moved a good distance away and we still only bank at Citizens because of the amazing VP Michelle Jones. She is …
I’ve had my business account here for over 17 years and the service and staffing levels are not good. I used to love the tellers and I like supporting a smaller bank but I’m seriously considering moving to Wells Fargo