If I could leave a 0 star I would! so disrespectful I’ve been on hold for half an hour and they answered and hung up on me then tried calling back just to be on hold even longer with no response from them the least they could of done was answered the first time.
I tried to open an business account there with a large amount check which was issues by one of Citi National’s own customers Sun Valley location. Unfortunately, an inexperienced clerk attended me and I was fine with the inexperienced part …
I went in the Flower and Wilshire I have never experienced so much racism.
My dad had to cash in a $200 personal check he got as a bonus.
Had us waiting for 1hour sweeping us up and down because we were mexicans
Awful experience shame on them!!
Expect awful customer service. Refused to open a simple checking account for zero reason at all. Please avoid Matt Hernandez and his “manager” at all costs. Not to worry, there are other legitimate banks nearby that will gladly do business. Feel free to avoid these fools.
I have been dealing with this bank for over two yrs now about a wire transfer. They have been of no help. They don’t even have an email address for the ceo. Horrible service
The representatives here seem more uptight than most other City Nationals I’ve been to, which can lead to less than pleasant experiences. However, the free valet parking is really convenient for Downtown L.A.
Awesome Great Bank
Great Service
City nat is me
Used Rick Garvin. Stole from me and screwed me. Bait and switch guy. RUN!
My 2 visits here were phenomenal no issues whatsoever really great service was in and out Thanks
If I could leave a 0 star I would! so disrespectful I’ve been on hold for half an hour and they answered and hung up on me then tried calling back just to be on hold even longer with no response from them the least they could of done was answered the first time.
I tried to open an business account there with a large amount check which was issues by one of Citi National’s own customers Sun Valley location. Unfortunately, an inexperienced clerk attended me and I was fine with the inexperienced part …
I went in the Flower and Wilshire I have never experienced so much racism.
My dad had to cash in a $200 personal check he got as a bonus.
Had us waiting for 1hour sweeping us up and down because we were mexicans
Awful experience shame on them!!
Expect awful customer service. Refused to open a simple checking account for zero reason at all. Please avoid Matt Hernandez and his “manager” at all costs. Not to worry, there are other legitimate banks nearby that will gladly do business. Feel free to avoid these fools.
I have been dealing with this bank for over two yrs now about a wire transfer. They have been of no help. They don’t even have an email address for the ceo. Horrible service
The representatives here seem more uptight than most other City Nationals I’ve been to, which can lead to less than pleasant experiences. However, the free valet parking is really convenient for Downtown L.A.