The only place to pay water bill if I send it through the mail in a money order it might get lost in the mail I might not get there on time but who knows I’ve never paid my bill like that before are you going to pay it over the phone …
Under covid circumstances they were not helpful or sensitive to my needs. I just want to pay my bill and have assuramce i wont get cutoff. Very disappointing.
Attended a Planning Meeting and spoke in favor of the SUP I requested to build a Duplex in and on a RS Zoned lot. Now waiting for City Council to Approve and project will get underway
Everytime I go into this little building the employees are always trying to handle someone rudely I mean to the point make people want to slap fire from them. At least 2 of them need to be reconsidered or termination because of their none people skills.
Been back and forth to Houston for my wife because she has serious medical issues just to come back to a note that the water is going to be cut off. Tried to pay online but the site is down . There is no one to speak to to plead for an extension. I’m just truly frustrated.
Y’all need to do something about people blocking the drain and turning the splashpad at Rogers Park into a cesspool. The city can’t even afford a sign? I assure you the sign will run you alot less than the lawsuit y’all will most definitely be seeing once someone’s kid gets real sick from playing there.
The customer sucks. They not organized when trying to set up service. I moved to Atlanta in 2005. They said I had passed do bill. I was living Georgia in for 12 years. I had to pay to the bill. Identify theft happens all the time.and my …
Both parent have covid. Making payments. But our water was shut off due to $17.82. Theres two babies in the home and they shut the water off for $17.82. I honestly do not understand how they sleep at night monsters
The city of Beaumont was easy to work with. I pulled and electrical and plumbing permit and got my gas meter installed at my house. The inspector, Mr. Johnson was prompt and professional.
We recently had a job in Beaumont and I had the best experience in dealing with all the employees and their online services! The employees were all very helpful in getting me set up and once that happened I had a Dashboard were I could go …
They wouldn’t turn on my water for because of one ID. Extremely unprofessional in the service they provide. People should not go even a day without water. I paid $115 just for the water to be connected and they literally won’t send anybody …
Beaumont is a beautiful place. Only been once but enjoyed all that we saw and did. Embassy Suites was nice and so was my first time being at a Pappadeauxs. Loved Gator Country and the bowling alley we visited. Scenery was nice. Loved the downtown area of Beaumont.
I gave 1 start but they really don’t deserve that. Horrible customer service, all they want is the money and then take forever to come out and turn services back on. They made me pay extra fees due to the fact Someone didn’t do their job correctly. I dislike them and I wish it was another water company to go with.
EMERGENCY
I have tried for 6 years to find out what is going on with our water and no one can give me any information. We cannot drink it because you run to the bathroom …
No comment
Good place
Prompt and courteous
The building inspectors are rude and very disrespectful.
Great city!!! Very organized and professional!
Horrible business water department
Nice people, well organized
Great celebration today
Unity. That is the word that came to mind. This is a town that is about to unify. Look out world.
Y’all have some of the rudest employees I have ever had to speak with. Zero customer service skills.
The customer service department is lacking just that. I spoke to two young ladies who were equally unprofessional and disrespectful.
The only place to pay water bill if I send it through the mail in a money order it might get lost in the mail I might not get there on time but who knows I’ve never paid my bill like that before are you going to pay it over the phone …
Under covid circumstances they were not helpful or sensitive to my needs. I just want to pay my bill and have assuramce i wont get cutoff. Very disappointing.
Attended a Planning Meeting and spoke in favor of the SUP I requested to build a Duplex in and on a RS Zoned lot. Now waiting for City Council to Approve and project will get underway
Horrible! These people are unaware of what is going on in their department. I was given a $80 credit $0 balance bill, and they turned off my water.
Just moved into town today and had to set up water and sewer on Friday after 4:30. Found everyone to friendly, professional, and very quick.
Everytime I go into this little building the employees are always trying to handle someone rudely I mean to the point make people want to slap fire from them. At least 2 of them need to be reconsidered or termination because of their none people skills.
Been back and forth to Houston for my wife because she has serious medical issues just to come back to a note that the water is going to be cut off. Tried to pay online but the site is down . There is no one to speak to to plead for an extension. I’m just truly frustrated.
Y’all need to do something about people blocking the drain and turning the splashpad at Rogers Park into a cesspool. The city can’t even afford a sign? I assure you the sign will run you alot less than the lawsuit y’all will most definitely be seeing once someone’s kid gets real sick from playing there.
Paid the bill at 8:23am, water turned off at 10:00am
Because it wasn’t paid the day before. PEOPLE DO FORGET, ESdealing with a child with covid.
The customer sucks. They not organized when trying to set up service. I moved to Atlanta in 2005. They said I had passed do bill. I was living Georgia in for 12 years. I had to pay to the bill. Identify theft happens all the time.and my …
The service has gotten better I’ll be honest because the tellers used to be horrible. They have gotten much better it was worth me leaving the review.
Both parent have covid. Making payments. But our water was shut off due to $17.82. Theres two babies in the home and they shut the water off for $17.82. I honestly do not understand how they sleep at night monsters
The city of Beaumont was easy to work with. I pulled and electrical and plumbing permit and got my gas meter installed at my house. The inspector, Mr. Johnson was prompt and professional.
We recently had a job in Beaumont and I had the best experience in dealing with all the employees and their online services! The employees were all very helpful in getting me set up and once that happened I had a Dashboard were I could go …
They wouldn’t turn on my water for because of one ID. Extremely unprofessional in the service they provide. People should not go even a day without water. I paid $115 just for the water to be connected and they literally won’t send anybody …
The worker was nice and friendly at the water department. Had to pay my bill
Beaumont is a beautiful place. Only been once but enjoyed all that we saw and did. Embassy Suites was nice and so was my first time being at a Pappadeauxs. Loved Gator Country and the bowling alley we visited. Scenery was nice. Loved the downtown area of Beaumont.
I gave 1 start but they really don’t deserve that. Horrible customer service, all they want is the money and then take forever to come out and turn services back on. They made me pay extra fees due to the fact Someone didn’t do their job correctly. I dislike them and I wish it was another water company to go with.
EMERGENCY
I have tried for 6 years to find out what is going on with our water and no one can give me any information. We cannot drink it because you run to the bathroom …