The City will mail your utility bill off on the 15th and the bill will be due on the 25th. No matter the amount. There is no such thing as payment arrangement and if you’re one day late they charge you 30 dollar late fee.
Absolutely the worst customer service. IF you are lucky enough to get someone on the phone, they are rude, cold and just all around unpleasant. I spoke with Laura today in the electric department today. She wasn’t concerned about anything I …
The staff is usually helpful, the only problem here is there are a ton of additional charges that you can’t opt out of bc they have a monopoly on the city. Meaning they are the only place that offers electrical and water within city …
Worse City to live in for your utilities, they told me that they would only give a $12 credit for a water leak that happened at my home. My bill always runs $35 a month and the leak caused it to be a $200 water bill. City stated that there was nothing else they could do.
City of griffin is the worst. My bill was pass due of 5 days I paid the bill in full, plus extra to cover the fees to have service restored the same day. And was told by a man through customer service that my power won’t be cut on until …
This place is absurd. Three days past due on a bill because your spouse is in Hospital in Atlanta, because Griffin has No healthcare, and they waste a man’s time cutting you off ! No knock on the door, no second notice, nothing just cut them off! As soon as my wife is better we’re gone !
Great Place
It was okay
It was very pleasant
It was alright
Ok 👌 …
Don’t bother calling ahead. You WILL be misinformed
Very polite service and clean environment
Small town great lived there since 1987
Very friendly people working there. Khadijah was a huge help.
Don’t move to griffin unless you want to pay $500 in electricity with no other options
City of Griffin did an awesome job safely and promptly getting power back on. Thank you all for doing such a great job.
I send electronic payments whit a 8 day before the due and this is the 3 rd time they send my a letter abut the payment has not receive!
Very courteous staff.
Nice friendly service most of the time. The city charges way to much on utilities.
Everyone is very friendly and helpful helping me set up my new business venture and utility account.
The City will mail your utility bill off on the 15th and the bill will be due on the 25th. No matter the amount. There is no such thing as payment arrangement and if you’re one day late they charge you 30 dollar late fee.
Great customer service and helpful!
Absolutely the worst customer service. IF you are lucky enough to get someone on the phone, they are rude, cold and just all around unpleasant. I spoke with Laura today in the electric department today. She wasn’t concerned about anything I …
The staff is usually helpful, the only problem here is there are a ton of additional charges that you can’t opt out of bc they have a monopoly on the city. Meaning they are the only place that offers electrical and water within city …
Worse City to live in for your utilities, they told me that they would only give a $12 credit for a water leak that happened at my home. My bill always runs $35 a month and the leak caused it to be a $200 water bill. City stated that there was nothing else they could do.
City of griffin is the worst. My bill was pass due of 5 days I paid the bill in full, plus extra to cover the fees to have service restored the same day. And was told by a man through customer service that my power won’t be cut on until …
This place is absurd. Three days past due on a bill because your spouse is in Hospital in Atlanta, because Griffin has No healthcare, and they waste a man’s time cutting you off ! No knock on the door, no second notice, nothing just cut them off! As soon as my wife is better we’re gone !