They are a monopoly that are completely unwilling to work with the citizens of hutchinson. No leeway is ever given, and they are very rude and unprofessional.
This company is unfair. They have zero regard for who they inconvenience with their BS policies and they gave no leeway whatsoever. They don’t care about anything besides the money. I want to know who actually owns this company, because the city does not, and give them a piece of my mind.
Deceptive business practices leading to being charged multiple late fees and disconnect and reconnection fees.toook 5 hours for them to turn on the electricity and wouldn’t give an update on when somebody would be put to turn it on when called, this is November it’s 27 degrees out and kids are home.
Great company. I’ve never had a problem with the billing, them, or paying bills. When I moved back to town they waived my starting fee because I always paid everything on time so I have great credit with them.
Terrible. Now that I have moved out of town I have come to realize how truly awful this company is. When I first got an apartment in my name they said I had to leave a deposit based on the people who lived there before me. It was over 300$! …
Was sitting in my house and heard a clanking noise. I looked out of my back porch and notice my gate open and some guy come from under our porch .. he entered my yard without coming to door and he KNEW people were home because we had 3 cars …
Great professional service on a cold Saturday night come out to check for a gas leak,thanks for the peace of mind for keeping my family and neighbors safe,,Thanks Daryl Roiger 765 maple st
Company is a Monopoly over Hutchinson.. Poor practices and untrustworthy. Any other town is better to live in besides this money hungry company. They make their extras off re-connection fees. And you can be disconnected before 3 days prior …
Absolutely rude on the phone. We HAVE the money to pay the bill, but no notice was sent (insisting they did) and we were not behind on payments. Still had to pay ridiculous reconnect fees even though we were current on our payments. This is …
They are more eager to turn your power off for a “disconnection and reconnection fee”, than to keep you and your kids warm during cold season. The disconnection fee is $40, and the reconnection fee is also $40. They charge $80 to flip a …
Great service.
Very nice lady at the front desk
The staff aren’t the friendliest and they don’t like to work with u on your bill .
Haven’t been down for an outage for more than an hour or so that I recall in 14 years.
They are a monopoly that are completely unwilling to work with the citizens of hutchinson. No leeway is ever given, and they are very rude and unprofessional.
Called HUC for assistance and reached Lori. She was very friendly and provided great service!
This company is unfair. They have zero regard for who they inconvenience with their BS policies and they gave no leeway whatsoever. They don’t care about anything besides the money. I want to know who actually owns this company, because the city does not, and give them a piece of my mind.
Deceptive business practices leading to being charged multiple late fees and disconnect and reconnection fees.toook 5 hours for them to turn on the electricity and wouldn’t give an update on when somebody would be put to turn it on when called, this is November it’s 27 degrees out and kids are home.
Great company. I’ve never had a problem with the billing, them, or paying bills. When I moved back to town they waived my starting fee because I always paid everything on time so I have great credit with them.
Terrible. Now that I have moved out of town I have come to realize how truly awful this company is. When I first got an apartment in my name they said I had to leave a deposit based on the people who lived there before me. It was over 300$! …
Was sitting in my house and heard a clanking noise. I looked out of my back porch and notice my gate open and some guy come from under our porch .. he entered my yard without coming to door and he KNEW people were home because we had 3 cars …
Great professional service on a cold Saturday night come out to check for a gas leak,thanks for the peace of mind for keeping my family and neighbors safe,,Thanks Daryl Roiger 765 maple st
Company is a Monopoly over Hutchinson.. Poor practices and untrustworthy. Any other town is better to live in besides this money hungry company. They make their extras off re-connection fees. And you can be disconnected before 3 days prior …
Absolutely rude on the phone. We HAVE the money to pay the bill, but no notice was sent (insisting they did) and we were not behind on payments. Still had to pay ridiculous reconnect fees even though we were current on our payments. This is …
They are more eager to turn your power off for a “disconnection and reconnection fee”, than to keep you and your kids warm during cold season. The disconnection fee is $40, and the reconnection fee is also $40. They charge $80 to flip a …