The Owners of the company are really kind hearted people and go above and beyond for their costumers. So thankful for such a great company and great service.
I couldnt ask for a better garbage company i have went through so many garbage companys that has done me wrong but clayton has went out of there way to help me even though its alot of trouble to come down my driveway they still do… And …
This company didn’t pickup trash for three consecutive weeks. They wouldn’t answer the phone for two weeks. When service finally resumed, they refuse to credit for the three missed weeks. This was a terrible customer service experience.
Great pricing! Person I spoke to on phone was so sweet and helpful. They also get you set up quickly. So glad I chose them over the others I’ve called! You will not regret it!
I have used this company from the very beginning. I have never had any trouble with service. Will is a hard worker who cares about his customers. Thank you Will for such good service!
Excellent service!! They have also gone out of their way to take the trash up the driveway for my 80 year old father when he’s been sick – fair prices, honest, and compassionate is a combo you can’t beat 🙂
Great family owned business! Always very responsive! We had cleaned out our garage and had quite a bit of extra garbage and they picked it up for no extra cost! Glad we found this company!
I have used Clayton Sanitation for five years now. I must say that every question I have is answered quickly and professionally, the owners are absolutely worth my business, are very hard working as they are a married couple with young …
I recently moved to the area and called Clayton Sanitation for pricing on my garbage services. They were extremely helpful and the pricing is great! They were even able to help me with junk that needed to be hauled off at a very reasonable price!
Every week when my garbage was picked up they always left behind a pool of garbage juice. I brought this to their attention and was told that’s just how it is . So I posted my experience on their Facebook page with photos and they came to …
The price is higher than other trash services, and I was hung up on and they would not return my call. I just moved and the previous home owner had already paid through this year and let us use the rest of the year and clayton said that we …
Had waste industry for years. Nothing but bad customer service. Wouldn’t take all my trash. So on and so fourth. We have always been a supporter of small business. That’s what makes the community strong. And the communication clayton sanitation has through social media is right now. So definitely 5 Stars!
Dallas is growing and the level of customer service is no longer an option. Since 2009 I have been a customer and its seems this company can care less. I’m done!!!!! The larger guys are large for a reason customer service!!!! Send a message and select another company…
I have a business where I’m not home on trash days. These NASTY PEOPLE had me to be fined by HOA due to leaving trash in yard after dumping NUMEROUS OF TIMES. Including being days late to pick it up. They are UNPROFESSIONAL and hardly can get of hold to them
Great prices, great service, and quality people. I always recommend Clayton Sanitation to anyone that asks. They provide quality service and communicate with their customers if something should come up, they don’t leave you guessing if you …
I just wanted to say that thus far the service is very good. Just recently I forgot to put out my trash can but the driver noticed it and got the can from the side of our house. That was very thoughtful!!!
The woman working the phones should not be employed by a company who wishes to succeed. This woman just answered my call this afternoon and would not allow me to speak but to just shout they are no longer taking new customers and hung up. …
I was happy with their service initially but more than once was skipped. On one of those occasions, I called and was promised it would be picked up the next day, but it wasn’t, so I called again and left a message. When Mr. Clayton showed …
Dangerous to work for. I drove their truck for 2 months with no brake lights and no headlights. Also totaled one of their other trucks because the brakes went out on it drove it off the mountain and still have a pain in my arm from it no …
I cannot say enough good things about this company. I was in a very…disturbing and disgusting situation with a married couple renting my basement. I had them leave due to non payment of their rent and being disgusting which includes …
Clayton is the best garbage service I have ever had. They are kind and dependable. They are very hard working people who will go out of their way to help. I LOVE Clayton Sanitation and always recommend them to my friends.
Been with this company for 5 years, always been great. The gentleman that runs our route has gotten my cans from the garage when I’ve forgot to set them out. Great company!
I was happy with the immediate service however I forgot to take the can out, seen the truck pass and called immediately only to be told they couldn’t come back out until the next week (even if paid extra). The receptionist/wife stated they …
Started off good but ended horribly! I’ve referred so many people and when Covid hit I tried to cancel service! The owner Will said NO don’t cancel I don’t want you to have to do that! Long story short these are not good people and don’t do …
Had them a few years ago. IDK if they have updated how they accept payments, but we never received receipts. Sometimes trash would get overlooked. They would graciously come back out if they needed to. …
GREAT communication. I have not seen a company that communicates this well with their customers. When anything other than normal ops happens, they send a message explaining exactly what is happening. Good price for the service too. Anytime I had to call, they were completely professional and respectful.
A few months ago, my husband needed emergency surgery and we were gone for days in the hospital. I was nervous because I knew we didn’t leave the trash out by the curb. Clayton Sanitation was aware we had been in the hospital and came to …
Changed to Clayton Sanitation from one of the BIG companies, big company habitually left my can right in the middle of my driveway(especially when it was raining), I called to have this corrected many times, nothing ever happened….. …
My husband and I used Clayton Sanitation for a little over a year. The first 3 months were a little rocky- very inconsistent pick up – and when it was mentioned to one of the owners it was because “we were new on their route”. A little …
I moved to Georgia chose these people to assist with trash. I’ve been in hospital since 4/5/21. I told multiple people but my trash out. They were not taking the trash. A family member finally put the garbage back in the yard. THESE PPL …
Best trash pickup company that we have ever had! I originally selected this company because a different company had sold our account to a large company. Large company was ridiculously high priced for horrible service. So I looked up local …
I have been with this company for over 10 yrs and I cannot process leaving my trash for 2 weeks without just picking it up and mentioning that my January payment was not received. I travel during the week and have Bill pay since the day I …
The customer service was really nice when we called to set up service. The problem was, the lady said they don’t service our area. Okay. No big deal. …
I switched to Clayton Sanitation from a huge, national trash service several years ago and couldn’t be more pleased! There is just something so special about a family owned business that still communicates with their customers like friends- …
As I read all of these reviews and different opinions, I see people that think if you are a small locally owned company you don’t have procedures and rules. Of course they do. Been with Clayton Sanitation for 2 1/2 years. Just love the …
We love Clayton Sanitation. When we moved here from St. Louis we looked for a small family owned business and we found the best! I have read a few unfavorable reviews that have been left and can honestly say that in the past (almost) 4 …
I have used Clayton Garbage Service for about 6 years.
The co-owner who is in the office is always so nice, polite and soft spoken.
I have no issues with pickup. …
Best prices and service out of any trash companies near me. They email me every time my bill is due and after I take the time to read it, it always makes perfect sense. They are consistent with pick up times too. Every time I call I speak …
Wonderful service! They have excellent communication about what is going on with their routes. I feel the price is reasonable. One time our house was accidentally missed on the route and even though I left a message when they were closed I recieved a call back and they came in their personal vehicle to pick up our trash!
I’m posting based solely on my one & only phone conversation with the woman who answers the phone. I left a message a week ago about starting new service, never got a follow up call. I actually spoke with her this morning about starting new …
I had a horrible experience with Waste Industries who bought out another small trash business that I was with and in 2 years we were with them they hiked prices in us, no joke, 6 times! I’ve been with Clayton now 3 years and they, with …
These are the rudest people! Not only did they “forget” to pick up our trash last month and bust our trash can up but they didn’t pick up our trash yesterday b/c our July bill was due……keep in mind we have been with them for probably ten years. When we called to pay the bill the lady was rude and mean to my elderly mother.
In my experience, Clayton Sanitation has been an absolutely fantastic company to do business with. I’ve been using them for 4 years now as my trash service. Excellent customer service, hard working employees, and they always communicate if there is ever a delay.
Simply put, if you live or own a business within the service area of Clayton Sanitation, please do not use ANY other trash service. They are family owned raising a beautiful little family and are the sweetest people who will do anything for …
I’ve only been with this company about 4 months after a horrible experience with GFL. However, they have missed regular pick ups 3 times now, twice because truck was in disrepair. The only reason I do not cancel is because the lady …
Suppo
The greatest trash company in town.
Great service and the people are even better!!!
Great service and great folks!! Never a problem!!
Absolute the best!!!
Great company. Friendly and reliable.
Best trash service in 31 years!
I do not recommend this company. AT ALL. Very unreliable service and communication.
Professional service, dependable, and honest. Competitive prices without the BIG NAME HASSLE (WM).
Wonderful curbside trash service. Very friendly and reasonably priced. I would highly recommend to anyone!
I pay my bill early..This Company is not serius..this is the third week dont pick up the trash in front if my resident.terrible service.
I’ve used their service for years, never disappointed. They do good work at a good price, and if there’s a problem they make it right.
We’ve used them for several years – much better service than the larger companies around here.
Good people- Very nice. Hard workers! The lady who works the phones is wonderful. Makes all the difference!
The Owners of the company are really kind hearted people and go above and beyond for their costumers. So thankful for such a great company and great service.
They’re just just a great company to do business with
I couldnt ask for a better garbage company i have went through so many garbage companys that has done me wrong but clayton has went out of there way to help me even though its alot of trouble to come down my driveway they still do… And …
This company didn’t pickup trash for three consecutive weeks. They wouldn’t answer the phone for two weeks. When service finally resumed, they refuse to credit for the three missed weeks. This was a terrible customer service experience.
Great pricing! Person I spoke to on phone was so sweet and helpful. They also get you set up quickly. So glad I chose them over the others I’ve called! You will not regret it!
I have used this company from the very beginning. I have never had any trouble with service. Will is a hard worker who cares about his customers. Thank you Will for such good service!
Excellent service!! They have also gone out of their way to take the trash up the driveway for my 80 year old father when he’s been sick – fair prices, honest, and compassionate is a combo you can’t beat 🙂
Great family owned business! Always very responsive! We had cleaned out our garage and had quite a bit of extra garbage and they picked it up for no extra cost! Glad we found this company!
I have used Clayton Sanitation for five years now. I must say that every question I have is answered quickly and professionally, the owners are absolutely worth my business, are very hard working as they are a married couple with young …
I recently moved to the area and called Clayton Sanitation for pricing on my garbage services. They were extremely helpful and the pricing is great! They were even able to help me with junk that needed to be hauled off at a very reasonable price!
Every week when my garbage was picked up they always left behind a pool of garbage juice. I brought this to their attention and was told that’s just how it is . So I posted my experience on their Facebook page with photos and they came to …
The price is higher than other trash services, and I was hung up on and they would not return my call. I just moved and the previous home owner had already paid through this year and let us use the rest of the year and clayton said that we …
Had waste industry for years. Nothing but bad customer service. Wouldn’t take all my trash. So on and so fourth. We have always been a supporter of small business. That’s what makes the community strong. And the communication clayton sanitation has through social media is right now. So definitely 5 Stars!
Dallas is growing and the level of customer service is no longer an option. Since 2009 I have been a customer and its seems this company can care less. I’m done!!!!! The larger guys are large for a reason customer service!!!! Send a message and select another company…
I have a business where I’m not home on trash days. These NASTY PEOPLE had me to be fined by HOA due to leaving trash in yard after dumping NUMEROUS OF TIMES. Including being days late to pick it up. They are UNPROFESSIONAL and hardly can get of hold to them
Great prices, great service, and quality people. I always recommend Clayton Sanitation to anyone that asks. They provide quality service and communicate with their customers if something should come up, they don’t leave you guessing if you …
I just wanted to say that thus far the service is very good. Just recently I forgot to put out my trash can but the driver noticed it and got the can from the side of our house. That was very thoughtful!!!
The woman working the phones should not be employed by a company who wishes to succeed. This woman just answered my call this afternoon and would not allow me to speak but to just shout they are no longer taking new customers and hung up. …
I was happy with their service initially but more than once was skipped. On one of those occasions, I called and was promised it would be picked up the next day, but it wasn’t, so I called again and left a message. When Mr. Clayton showed …
Dangerous to work for. I drove their truck for 2 months with no brake lights and no headlights. Also totaled one of their other trucks because the brakes went out on it drove it off the mountain and still have a pain in my arm from it no …
I cannot say enough good things about this company. I was in a very…disturbing and disgusting situation with a married couple renting my basement. I had them leave due to non payment of their rent and being disgusting which includes …
Clayton is the best garbage service I have ever had. They are kind and dependable. They are very hard working people who will go out of their way to help. I LOVE Clayton Sanitation and always recommend them to my friends.
Been with this company for 5 years, always been great. The gentleman that runs our route has gotten my cans from the garage when I’ve forgot to set them out. Great company!
I was happy with the immediate service however I forgot to take the can out, seen the truck pass and called immediately only to be told they couldn’t come back out until the next week (even if paid extra). The receptionist/wife stated they …
Started off good but ended horribly! I’ve referred so many people and when Covid hit I tried to cancel service! The owner Will said NO don’t cancel I don’t want you to have to do that! Long story short these are not good people and don’t do …
Had them a few years ago. IDK if they have updated how they accept payments, but we never received receipts. Sometimes trash would get overlooked. They would graciously come back out if they needed to. …
GREAT communication. I have not seen a company that communicates this well with their customers. When anything other than normal ops happens, they send a message explaining exactly what is happening. Good price for the service too. Anytime I had to call, they were completely professional and respectful.
A few months ago, my husband needed emergency surgery and we were gone for days in the hospital. I was nervous because I knew we didn’t leave the trash out by the curb. Clayton Sanitation was aware we had been in the hospital and came to …
Changed to Clayton Sanitation from one of the BIG companies, big company habitually left my can right in the middle of my driveway(especially when it was raining), I called to have this corrected many times, nothing ever happened….. …
My husband and I used Clayton Sanitation for a little over a year. The first 3 months were a little rocky- very inconsistent pick up – and when it was mentioned to one of the owners it was because “we were new on their route”. A little …
I moved to Georgia chose these people to assist with trash. I’ve been in hospital since 4/5/21. I told multiple people but my trash out. They were not taking the trash. A family member finally put the garbage back in the yard. THESE PPL …
Best trash pickup company that we have ever had! I originally selected this company because a different company had sold our account to a large company. Large company was ridiculously high priced for horrible service. So I looked up local …
I have been with this company for over 10 yrs and I cannot process leaving my trash for 2 weeks without just picking it up and mentioning that my January payment was not received. I travel during the week and have Bill pay since the day I …
The customer service was really nice when we called to set up service. The problem was, the lady said they don’t service our area. Okay. No big deal. …
I switched to Clayton Sanitation from a huge, national trash service several years ago and couldn’t be more pleased! There is just something so special about a family owned business that still communicates with their customers like friends- …
As I read all of these reviews and different opinions, I see people that think if you are a small locally owned company you don’t have procedures and rules. Of course they do. Been with Clayton Sanitation for 2 1/2 years. Just love the …
We love Clayton Sanitation. When we moved here from St. Louis we looked for a small family owned business and we found the best! I have read a few unfavorable reviews that have been left and can honestly say that in the past (almost) 4 …
Awful costumer service!!! If I could, I would give them less than a one star.
Signing up was just fine, but our can was not delivered over a week late. Tried …
I have used Clayton Garbage Service for about 6 years.
The co-owner who is in the office is always so nice, polite and soft spoken.
I have no issues with pickup. …
Best prices and service out of any trash companies near me. They email me every time my bill is due and after I take the time to read it, it always makes perfect sense. They are consistent with pick up times too. Every time I call I speak …
Wonderful service! They have excellent communication about what is going on with their routes. I feel the price is reasonable. One time our house was accidentally missed on the route and even though I left a message when they were closed I recieved a call back and they came in their personal vehicle to pick up our trash!
I’m posting based solely on my one & only phone conversation with the woman who answers the phone. I left a message a week ago about starting new service, never got a follow up call. I actually spoke with her this morning about starting new …
I had a horrible experience with Waste Industries who bought out another small trash business that I was with and in 2 years we were with them they hiked prices in us, no joke, 6 times! I’ve been with Clayton now 3 years and they, with …
These are the rudest people! Not only did they “forget” to pick up our trash last month and bust our trash can up but they didn’t pick up our trash yesterday b/c our July bill was due……keep in mind we have been with them for probably ten years. When we called to pay the bill the lady was rude and mean to my elderly mother.
In my experience, Clayton Sanitation has been an absolutely fantastic company to do business with. I’ve been using them for 4 years now as my trash service. Excellent customer service, hard working employees, and they always communicate if there is ever a delay.
Simply put, if you live or own a business within the service area of Clayton Sanitation, please do not use ANY other trash service. They are family owned raising a beautiful little family and are the sweetest people who will do anything for …
I’ve only been with this company about 4 months after a horrible experience with GFL. However, they have missed regular pick ups 3 times now, twice because truck was in disrepair. The only reason I do not cancel is because the lady …