CLCWA has provided water, sewer, & drainage service to Clear Lake since 1963. Excellent Customer Service, Superior Water Quality, & Environmental … See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
900 Bay Area Blvd, Houston, TX 77058
(Translated by Google) They serve you very well and fast
(Original)
Te atienden muy bien y rápido
The customer service lady is rude every time she answers the phone.
The guys are AMAZING! Very professional and patient
Water service is fine. The way they talk and treat people is not.
This is the worst water company , i can belive all my taxas are going to people like them , every friday they are park in garage sale and you find them all the time park in the construction area sleeping and eating from the taco trucks …
Proud of the CLC Water Authority and their efforts to create Exploration Green for the community. I’ve met some of the CLCWA folks during my volunteering and they’ve all been fantastic people.
Amy needs to chill out, giving off some bad vibes I’m very glad I don’t live in clear lake; besides the poor moods in this office they have some healthy looking fish in the center and a nice lounge in the back hence the 3 stars 1 star for service 2 for atmosphere
I need to change my review. I have found out you can pay your bill online. I don’t know why the rep on the phone told me they didn’t have that option. Paying online makes it convenient.
We just called to report a sewage issue.
We have been having this issue for over 6 months now and problems are on the city lines,because they have been here several times now they don’t want to come …
Best Water Company in the Houston Area by far! Great staff and friendly workers! Any sewer issues, make sure to contact Rigo directly! Best Foreman in the company!
I have lived here for 5yrs and have to say I’m so very grateful for the low water cost. The 2.99 online payment fee is the only negative thing but its fully understandable because it is a card processing fee they have to pay so I see it as fair.
I paid my bill on line and got charged $2.99. NO NOTICE, JUST JAB THE KNIFE IN. What is wrong with you people? I shouldn’t get penalize for paying online. ITS LESS WORK and more economical for the business to have paid on line. If …
My 88 year old disabled grandfather just received a bill for $442. He called to ask about it and they said that his automatic meter which they put in, hasn’t been reading his water for an entire year. So they came out to check on it and …
You can’t beat the water rates. In 30 years I’ve never had poor water quality. My interactions with the staff have always been pleasant. Thank you CLCWA for purchasing the former golf course for flood mitigation and saving our homes AND for the beautiful trails and wildlife habitat!
ZERO STARS. All the people in office are a JOKE, they treat people horribly. They only take cash or check. You have to go through a third party if you want to set up auto pay. THEY CHARGE YOU $40 A YEAR FOR AUTO PAY. I’m type A and I have …
So, in December I gave my full address to the water authority for the last bill and somehow the forgot to put Apt # on the account …
Their billing company is the worst business I ever dealt with. I have auto payments with them. However, they keep turning it off and I end up with late payment fines, the $2.99 autopayment processing in addition to the threatening letter to …
Changing my 5 star review to a 0 star. They just changed their billing system and I think a lot of people got charged the penalty fee through NO FAULT of their own. The letter that was sent about the new payment system DID NOT ALLOW US to …
No issues until you sent misleading and possibly false information to everyone trying to justify a rate in crease of 45%. You have to consider ALL costs of receiving water which includes the Clear Lake City Water Authority property tax of 0.26% which is a tax the other cites you placed in the misleading graph do not have to pay.
auto pay set up hits us with an online “convenience fee” Called on Monday to fix this back to paper version and a machine tells me to call between 8.30 to 4.30, gives useless options and hangs up on me. 2 stars.
Horrible customer service. Report a water leak in Fairwind Rd since Nov. and still is not fixed. Call couple of times and the lady who answer the phone was very rude they told me computers are down …
Bottom line up front. Yes they provide water and sewage service. But everything else is a unprofessional.
People who work there are beyond rude. Ready to give you attitude at the drop of …
Built their municipal building and they have not paid me. It’s almost been a year since completion. I wonder how long they wait before turning off the water. Take the tax payers money and not pay THEIR bills. Classic government agency.