Clearwater Systems

Clearwater Systems Akron, Ohio

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Clearwater Systems Reviews ( 107 )

  1. Good quality water, but the bottles are always dirty on the outside & the loading man told me to tip him – which is unprofessional. I felt pressured and that makes me uncomfortable. “How about you tip me for my efforts” He said.

  2. People that help you are extremely helpful. Would recommend to anybody that needs water softeners and salt for sidewalks or water softeners and reverse osmosis filters and systems.

  3. When you get one of these kind of systems you better have some money everything cost and they’re not trying to help you fix anything correctly or at an economical price.

  4. They tested my well water for hardness, ph, iron, and dissolved solids. They were not able to tell me more details of the samples, of course they did this for free so I was still happy.

  5. Many, many thanks to manager Dave for sending someone to take care of my water softener issue, and a very special thanks to Mike for doing such a great job! Shirley

  6. Customer service has been cut back. The water vending area is not very clean. Water is cheap here, but I see a tendency to not provide much service or even paper towels for water vending. They have signs not to use wet tokens in their coin boxes, but give no way to dry them.

  7. Good place to get bottled water. You can buy 5 gallon or bring a 1 gallon or 5 gallon container to get the water. Also you can get rock salt for winter and water softener items.

  8. They have been a phenomenal service and product for over 35 years to our NE Ohio family. Thank you for being there when the city water quality was in question.

  9. Finally switched to another company after a slew of leaking bottles (have had at least 6 leaking bottles in the last several months, ruining my floor). Also their delivery schedule is much less flexible than another company I’ve now gone …

  10. Thank you Clear Water. We have had issues with the water in our home since we moved in. Clear Water was able to come in and diagnose the problem quickly and provide a solution. Thanks again!

  11. Love their water. Just wished all the 5 gallon jugs had the handle part. Also, it would be nice if the Akron location had an outside self service like Canton location…or am I missing something?

  12. Unfortunately I haven’t had much luck finding a refurbished water cooler that works right to rent. After a few trys though, I was offered a brand new cooler. So hopefully it will work much better.

  13. Service person was cordial and polite, assessed the problem and corrected the system accordingly. I have always felt that Clearwater’s Kenetico products are top notch and, in our case, solve all our water problems.

  14. Clearwater is a great company to do business with, terra the sales lady showed me all the products they offered with pricing, no pressure she said I could look them over with my wife, I liked the smart soft system, told her this is the one …

  15. Have used Clearwater for more then 30 years, can’t say enough good things about their service from the office personal to the service person in the field, they are always polite to listen and give great explanations of what may be causing …

  16. We were remodeling the basement and in replacing the flooring decided to put tile under the hot water tank and water softener system. It was time to replace and upgrade the water softener with newer technology. Clearwater came out to …

  17. Good prices for most services and items offered. Very reasonable refillable jugs for water, makes it cheaper than most places nearby, discounts offered to returning customers improves the deal as well. Most staff members are super helpful. …

  18. Water test results were very fast and the options I was given were clearly explained. Unfortunately, I did have to replace my reverse osmosis unit, but that’s the way it goes. Marcus, the installer, did a great job!

  19. Our service tech Matt Maretta was absolutely amazing! He was prompt, efficient, knowledgable and informative. It’s people like Matt that make me want to keep doing business with Clearwater Systems. You have a real gem in this guy and I hope you know that and pay him accordingly before someone else snatches him away!

  20. Prices are a little high but what isn’t anymore? Feel bad for the gentleman getting me water. He was the only one out there in 17° temperatures. Busting his butt! Close to home pretty convenient. Line was long but not going to complain about that either, just very thankful the gentleman working his tail off was very nice to me.

  21. Excellent service all the way through, from meeting our salesman, Bruce Bohner to the two installers, Derrick and Tim. We were told the installation would be 6 hours, they finished 30 minutes early with no issues or surprises along the way. …

  22. Clint installed our osmosis system and it cured the strange things floating in our ice water. Timely and courteous service also. Thank you!
    RE: Clearwater Systems out of West Unity Ohio

  23. We had a pond water system installed last week and we are pleased with the immediate results. Our water tastes great, smells great and we noticed a significant increase in our water pressure. …

  24. We chose Clearwater bc my parents have used them for years after using another company and they had only great things to say. I was very satisfied with our service! Beyond exceptional customer service- we’re first timers and everything was …

  25. First off I bought two water systems and a kitchen filtration system from this place to power my house and my mother-in-law suite. I was told by the sales person that the systems were to remove the rust and rotten egg taste and smell. Not …

  26. Excellent water, although you will pay dearly for it. I have a well and the Clearwater system makes the best water! There have been several issues since it’s installation, but when it is working correctly I love it.

  27. Bought a several thousand dollar Kenetico water softener from Clearwater of Akron, Ohio 16 months ago and now it won’t regenerate, so I contacted Clearwater and immediately was informed I would have a $135.00 dollar service call and more …

  28. I asked for their services because they are supposed to take over the puronic system maintenance, but they are offering me to do something with my system that does not look like it is going to work with it. I just want the filter for my …

  29. If you advertise being open until a certain time, you need to have employees available until that time. I have been to the Akron store MANY times at 5 or 10 mins to close for a quick exchange of water jugs, and no employees available, …

  30. Set appointment .representative Jeremy Williams showed up on time .seemed very knowledgeable. Pleasant quoted price. Wanted to time to decide. Had a question called and answered immediately felt I was given excellent service. Still thinking ovr.

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