CME Federal Credit Union was established in 1935, serving City of Columbus Firefighters and Police Officers. A lot has changed since we first opened our doors. But our commitment to the financial futures of our members is as strong as the day we started. And today, we’re proud to extend that commitment to everyone who lives works and worships in Central Ohio.
| Friday | 8:30AM to 5:30PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 8:30AM to 5:30PM |
| Tuesday | 8:30AM to 5:30PM |
| Wednesday | 8:30AM to 5:30PM |
| Thursday | 8:30AM to 5:30PM |
365 S 4th St, Columbus, OH 43215
I love CME!
Bad service on counter
Not helpful
christie was very helpful
Fast, friendly service!
I am already transferring to another financial institution bad place this cme
WORST BANK EVER DO NOT EVER GET ANYTHING HERE THEY NEED SHUT DOWN!!!!
Worst place ever! No customer service! This place needs shut down! I wouldn’t even rate it 1 star!
CME treats you better than a big bank.
They make you feel like you are somebody and not just a number
Stay Away Currently getting my lawyers involved read further comments you will see various complaints particularly Ben!
I have been a member since 1966 and have never had a negative experience.
Kristi was very efficient and helpful with assisting me!! THANK YOU!!
Fantastic customer service. Very pleased with the experience. Thanks for all your help.
Friendly help made the loan process extremely easy.
Ryan was very helpful and informative regarding my financial needs
Except for the lines being longer on paydays(as with anywhere else) tellers are always friendly and as fast as possible.never had a ptoblpr
Nothing but great service From CMEFCU. I be been with them for years and I’ll continue to bank with them. Great customer service.
Exceptional service. Very easy to work with. Always pleasant when speaking to customer care. Highly recommend!
The staff was very friendly and helpful. The service was quick and I was able to save a significant amount of money. Thank you
Kristi Ohler was professional and took care of my loan quickly.
Not sure why they are getting bad views…My experience was very good. Everyone was helpful, professional and friendly. Thank you I appreciate your customer service.
Great place for banking, Stephanie was amazing, been using them for years, never a bad experience
This CME has very friendly staff. I’m usually in and out in no time!
Very pleased with Christy, She was very professional courteous and could not ask for anybody any better to work with
As always thanks Chrissy I appreciate all the hard work and taking care of this for me fear me always CME always does a good job I appreciate your service thanks
The process was quick and easy. Everyone has been extremely helpful
Very helpful. Ready to assist and take care of my needs. Thank you.
The entire experience was so easy. The communication was quick as well as friendly.
I highly recommend CME and Stephanie L.
This was their best experience I have ever had applying for a loan. Thank you very much
I feel safe. They are doing a great job with using social distancing and facial covering. Just remind the customers to make sure they exit the way.
Just lazy and a lack of customer service. Requested in writing that funds be sent out 2/1. A week later, still nothing. Called to find out they never sent them. They said they would send today VIA USPS. I still wont have them until next week.
Was a great process buying a new car. Very fast and friendly loved working with Kristi
Whenever I have a question or need a loan they are always helpful and go out of their way to explain things.
Just a fair warning, this bank has a terrible website/account management page and an even worse procedure/policy toward transactions. It is deliberately confusing. Their policies specifically seek to charge as many fees as possible and they …
Been banking with Cme since 1984 and best bank I’ve had account w. Tellers are so informative like there a personal accountants for me some times I love it thank you all for your hard work….
I have been a member for going on 15 years and the people at CME Federal credit union have gone above and beyond for my needs..I HIGHLY recommend talking with Stephanie to help with any needs
Great personal service, helping me understand credit and what to do to increase my credit score
Justin at C.M.E Columbus has helped me with financing that has changed my life …
The folks at CME are amazing…I was on a tight timeframe and they couldn’t have been more helpful or responsive! I very highly recommend using CME for all your financial needs!
This is the second time I have been helped by Lori at the downtown branch and once again she provided incredible service. Her knowledge and professionalism were outstanding and she was able to answer all my questions.
Yes I got a good interest rate but they can’t seem to fix an issue with my payment date or even call me back like they say they will. So far they seem to be liars and can’t get their stuff right. I don’t think I will be doing any more business with them as soon as I can get this thing paid off
Very positive and informative experience. Loan officer worked timely and effectively to assist with my needs. She was very polite and helpful.
I appreciate the great service provided by Kristi Ohler. She is true professional in every sense of the word. She is knowledgeable, responsive and attentive to details. Thanks for helping me out.
Tried to refinance my car loan with them. They only wanted to pay for what the car was worth. Not for what my current loan is for. Which is like $1,500 more. I don’t think I’ll keep them for much longer.
Kristi Ohler has been extremely helpful and informative with getting me set up with an auto loan. Quick responses and very friendly.
Regret getting my car loan here. CME used company resources to raise funds for Columbus officer Zachary Rosen who has a very public history of excessive use of force. They also have horrible customer service and an antiquated system with a terrible online platform. Should have gone with literally anyone else.
This woman named Christy helped me out so much! Words cannot even explain the changes she made for me. So long story short I had recently lost my girlfriend at that time in a car accident. So now everything is in my name including rent. …
Always kind and willing to help. We have 2 auto loans and a recreational loan with them! We are so pleased we recommend them to all our friends.
I just started using the bill pay for my HOA fees since my new HOA owners want to charge a fee for making a convenient payment using their online portal. This is the second month and the payment is only going to Cincinnati OH from Columbus …
Kristi was very helpful with refinancing my vehicle. As always, CME customer service is awesome.
**Updated 3/15/2019**
After I left my review I received a call from the Branch Manager, inquiring …
I would like to thank Ryan hall for helping me with my loan and purchase of my car he was so patient and very helpful and came credit union are fare and always have their customers in their best interest thank you Mrs Cheryl Barnes-Turner
CME loan officers were quick to respond to my initial inquiry and answer questions. I have been a returning customer for more than 10 years.
Some say it is hard to see the smile behind the mask we’re all wearing. At CME this was not the case. She was warm and dispersed necessary information like a friend verses so many who do not understand the value of service. When you camouflage good service with being nice, everybody wins!
Even though I was unable to meet the loan officer in person and do the paperwork, Kristi was in touch with me every step of the way and made the virtual loan application easy and helped me to understand.
I had gotten a car, and it ended up being loaned through them. No problem, I got a better deal at the time (considering it was my first car and my credit had not been touched or anything yet, it was my first big thing) than most other …
Mytia Denton was super helpful and very knowledgeable in every aspect of my process. I highly recommend her and CME Credit Union for any and all your banking needs.
I had a wonderful experience working with Kristi, she was very professional and extremely helpful. I will not bank anywhere but CME.
I was absolutely delighted with the courteous service, short time on task and remarkable Loan outcome. It was like I was their only customer all day. Many thanks to Kristi Ohler!!! She’s one of the best in the business.
Ms. Denton was courteous, professional and kind. She listened to my concerns and offered suggestions that would help me immediately. She called back with updates as she promised and stayed in contact with me from start to finish. She …
CME FCU had been our “life saver” many times throughout the years: at least 40 year member. From auto loans and re-financing CD’s, credit card accounts, Line of Credit, and signature loans. Professional associates, kind, listening, helpful. Pays well to become a SHARE member. Thank You, CME FCU!
Went Christmas shopping on Friday with my debit card. CME took the money off right away… all of it. Then Monday came and a transaction I had forgotten was going to come out left my account negative. I planned to deposit the balance later …
I spoke with Brandon about some questions I had about my Health Savings Account at CME. He was vey helpful and was able to resolve and ease my concerns about my account. …
While in the market for an auto loan, I was referred to CME from a fellow colleague of mine. After speaking to Corey Bodine and after hearing about their promotion going on I decided to apply through them for financing. Application was …
Kristi Ohler made the process of buying a new car and applying for a loan easy and efficient. She was responsive in a timely manner and very pleasant to work with.
Absolutely terrible financial institution that I have had nothing but problems with. Put an inaccurate missed payment on my account that damaged my credit and took months to have removed. They also wasted hours of my time having me apply to …
My experience with Cme has always been amazing this time I dealt with Kristi Ohler she made my refinance absolutely painless definitely recommend
Just went in and waited and waited for the notary during the time of the covid-19 epidemic and once the person arrived, they refused to help us even when I offered to pay. You cant just be a credit union member but have to have had opened …
They make it entirely impossible to make a loan payment. They didn’t even have record of my account, despite me having it in an email and providing it to them. Then, they can accept a late payment over the phone, but have no clue how to schedule payments. The left hand doesnt know what the right hand is doing. An absolute joke.
Kristi was extremely helpful and efficient executing our auto loan. We purchased from an out of state dealer and she knew exactly how to handle this. Thanks for the great service!!
CME is the worst bank/credit union my wife and I have EVER dealt with!! We are 40 some days past closing and lost our house today due to their negligence!! Matt S.is the worst loan officer ever!! They tried to fix the problem but, too …
Working with CME was simple and efficient. Kristi was very respectful of time . The entire process was effortless , which is a lot to say when working with a banking institution.
I’m 57 yrs old and have lived in several places around the usa. Cme has been the best credit union I’ve every belonged too. Ease of applying for loans, online checking, friendly staff if your looking to be taken care of with your banking needs look no furthure you won’t be disappointed.
Love working with all of the staff at CME. Lori has been especially helpful to me throughout my years of banking with CME.
Kristi O. was great! She helped with matter at hand and offered assistance in an area I hadn’t even thought about. I have been a member of CME for 27 years and I have never had a bad experience.
CME is great. I just refinanced my car and was done from initial call to close in about 5 hours. Kristi was on top of it.
Every time I’ve gone to the bank (entering building or drive-thru services), the staff at CME has been so cheerful and helpful. I normally save up things to do and go to the bank and have multiple transactions to complete in one visit: …
I have had an amazing experience with Kristi Ohler. She has helped me get my 2019 Duramax refinanced and helped me get the money I needed to buy a camper.
Thanks for everything Kristi. …
This bank definitely has your back. I started my own business and ended up needing some capitol for payroll. I never should have qualified for a loan, however, CME took into account my military background and gambled on me. Needless to say, …
Have a new account but the process was quick and easy! Everyone was so helpful and felt very welcomed! Thank you
Ryan at CME was a huge help. He made the process fast and easy. If you’re in need of a loan at a great rate, give him a call.
CME is the BEST Credit Union in The State of Ohio and they have some of the Best Bankers who are always willing to help you!
Stephanie Lilley for the past couple of years has been involve with helping our …
Very simple process of getting my truck financed with a great rate! Communication from start to finish was first class and very responsive! Very pleased with the process and highly recommend Kristi at CME. Thank you
Amazing credit union and people. I have been a member since I was 5 years old 43 years ago and I have never once had a complaint or negative issue. They are respectful, kind and empathetic to their member’s circumstances. Thank you and …
Great experience with Christy! She was efficient, professional, explained things very well and got the job done expeditiously! CME could possibly corner the banking market if each of their contacts with clientele were as positive as mine!
I am a Law Enforcement Office in Columbus, Oh., who’s been a member of CME for almost 20 years. CME personnel has always met or exceeded my expectations throughout my time with them as a customer/client. …
Kristi is very sweet and professional. She has helped me on more than one loan and has been very efficient and responds back quickly. I would highly recommend her for any of your loan needs.
I was shopping for a RV loan and CME was able to get me a great interest rate( a lot better than the local banks) and my loan officer Kristi did such a great job. She even helped me save some money by refinancing my auto and boat loans
Kristi Ohler was great to work with. She walked me through the process and explained everything so that I was comfortable and confident in my decisions. I would definitely recommend using her for your loan needs.
I was absolutely amazed by the speed, efficiency, and courtesy I received. Kristi was fabulous to work with and not only met the needs of my call, but was able to see I was paying too much on my car, and refinance my loan at a significant savings!!
Excellent customer service and always willing to listen to customer concerns. I found them very easy to work with and just pleasant to speak with. Rates for auto loans are amazing. I switched from USAA to CME!!
Kristi was very professional and made the loan process smooth and painless. She has helped us with numerous loans and setting up our banking accounts. I highly recommend her and CME.
My auto lease was coming to an end, I decided to buy it through CME. The process was so convenient & easy! If I’d known that, I would have done it sooner. Thank you Kristi for all your help!
Kristi was very thorough with explaining all the details of a refinance loan I was inquiring about. Great customer service. The customer service alone was worth leaving the last lender.
Switched from Chase to CME over 5 years ago. Best decision I could have made! Customer service is very attentive and helpful; and the rewards benefits with checking account is great (small free life insurance policy, road side assistance, …
Mytia was a great help for me. I originally applied for a person loan and durring the conversation she also informed me that i can refinance my current car loan. The whole process she made it simple and easy for me. I truly recommend her …
I’ve been working with CME for several years. Their associates are knowledgeable, prompt, and solution-based. Every time I call or email, it’s handled with efficiency and care. I enjoy the “personal” approach, the friendly atmosphere…and …
Kristi was extremely helpful and knowledgeable on a used vehicle loan as well as a refinance. CME he great rates and were super easy to work with. I would highly recommend CME for anyone’s banking needs.
My auto loan process was the easiest I’ve ever experienced since being a member of CMEFCU which has been over 40 years.
Chrissy Kohler was super efficient and helped me save money by guiding me …
Amazing service! I refinanced my car with CME and got a lower payment and a super low rate. I got cash back and two gas cards. The best part is anything you need is handled right away and they are very responsive with any questions. I would highly recommend them!
Great customer service. They are quick with the service. Thank You
Friendly, knowledgeable, patient staff. Service is always professional and personable with a small town feel. No high pressure sales tactics are used so I always feel confident that their recommendations are 100% to meet my financial …
Spoke with a young lady by the name of Krissy regarding a personal loan. I’ve used CME for years because of their outstanding customer service. Today Krissy answered all my many questions, with genuine attention and a smile. I love CME, …
Very Impressed with the service that we received when applying for credit card with CME. And we also refinanced one of our vehicles the same day. We are very impressed with the customer service we received from Stephanie. She was very …
I had the pleasure of working with Stephanie Lilley and let me say this. Not only was she sympathetic to my situation she listened she understood and she went above and beyond to find additional alternatives to assist me throughout the …
I contacted Stephanie Lilley about doing a refi and an RV loan and within minutes she was able to tell me I was approved and we close the following day. CME has very competitive rates on auto loans, I highly recommend reaching out to Stephanie for any loan or banking needs!!
I did a home equity loan during the pandemic while everyone was working from home and I was surprised and very happy with how smooth the whole process went. The team member walked me through the best option for me, then we started the …
Kristi was an absolute pleasure to work with and was very helpful every step of the way. If I had any questions she did not hesitate to work through them with me. I will be using CME for my future auto loans as well.
Kristi in the loan department was awesome in helping us get done what we needed. She was responsive and fast and got everything done for start to finish in 48hrs! I have been a long time CME member and they continue to have great service!
I worked with Kristi to refinance my car. She was very thorough, professional and very personable. I now have my cars and personal loan in one place, where their customer service is A1!! Thanks Kristi!
I worked with Kristi in auto loans and she was AMAZING!! She explained every step needed in detail and made sure I received the best service. I had a lot of questions about the car buying process because it’s been about 10 years since I bought a car, but she was patient and assuring the whole time. I’m very happy about my purchase.
I am so appreciative of the customer service I have received here at this Credit Union. I have been with CME for almost 20 years and the BEST customer service experience has come from MYTIA DENTON. She makes me proud to be a member here. I …
1st off I have been on an all out grind to accomplish a mountain of goals to provide for my children. Balancing my money books and making sure my children didn’t see my discouragement at times when things added up in the “bottoms.” I have …
I have been with CME for several years, and I am early in my career. I have had several moments where I needed assistance with applying and understanding a variety of loans. Kristi Ohler has been a great source of information and has …
The process to refinance my car was easy and quick. Kristi walked me through it all and gave good directions with the paperwork process and great service. I would recommend CME to anyone needing a loan or refinance.
Everyone there has been great to work with , helped me a lot with everything , HAPPY NEW YEAR to all
I have had more problems with CME in the past 6 months than all my other banks combined for the past 10 years! I got a car loan from CME because it had a lower interest rate, but watch out because they hit you with petty fees. …
I had a fantastic experience getting my first car loan from Stephanie Lilley. The entire process was quick & easy! Thank you Stephanie!
Ryan is a great loan officer, I was thinking about leaving CME, but they worked hard and with 3 auto loans I got better rates than anywhere else. I’ve been a member since 1987 and look forward many more years working with CME.
I worked with Kristi Ohler at CME on a loan today and she was absolutely wonderful to work with. She helped me every step of the way to get me the best financing options and I cannot thank her enough! I would recommend her and CME for any …
Federal CME and Kristi Ohler were fantastic to work with. Not only was she able to match a rate for me she was very informative with the entire process and helped made sure I got the best possible loan/options. I will use them again if and when I need another loan.
I worked with Kristi in the Consumer Lending Department at CME. She helped my family obtain a personal loan as well re-finance both our vehicles at a lower rate. She was extremely responsive, thorough, and walked us through each step. It was a pleasure to work with her.
We have been a member over 20 years. Always professional. We have all our loans with them
My husband and I just refinanced our car loans with CME. We have been members for almost a year now. We couldn’t be more pleased. The customer service is beyond OUTSTANDING. I have never called that I have received anything by …
Kristi Ohler was AMAZING and so helpful with directing me through the car loan experience. She educated me on what I needed to know and supported me through my first time buying a brand new car on my own! I will 100% use CME for any future car loan needs!
Was wonderful working with CME again on my car refinance.
It was quick and easy thanks to Kristi.
CME truly has the interest of the customer at heart.
They are great!
I am with this bank more then 15 years and i have problem to open my safe all times more the 7 years. Today i have wait one hour to open. Manager is very rude. He didn’t help at all.even employees are very afraid to call him to help.hope management company help me.
Katie Moore was excellent in dealing with my needs. Highly impressed and thankful she answered my call!
I refinanced my mortgage with CME about a year ago — they cut my payment in HALF! Today, I moved my new car loan to CME and got 2% cash back, a better interest rate, and significantly lower monthly payment. …
I’ve been a member of CME for probably 30 years. Have always had good service. Recently applied for an interest free CC for balance transfers and wow! Their prompt follow up and customer service was outstanding. Quality and professional institution. Thanks CME!