This morning a client of mine, who is currently in a nursing home, needed urgent help with her heating system which was off since her oil had run out. I was at her house early and called Coan. We need a technician and some oil to get the …
Today I had a new 275 gallon tank installed. Dave and Alex were the technicians who came. I couldn’t be more appreciative of their friendliness, their professionalism, and their over all demeanor. They made the installation look like a …
Love this company. I am a customer and they respond to any request for service within hours. Every repair person who has come out is knowledgable and very courteous. A+ on customer service.
We’ve been Coan customers for years. Coan is run like a family business. Very personal touch. Whenever we’ve had a problem, needed service or annual maintenance, they’ve been 5-star worthy.
Great employees and great service! They installed my boiler and water heater and were very efficient and knowledgeable! Also very good customer service!
My heat went out on a Saturday morning and COAN OIL came out quickly and resolved the problem. Throughout the 16+ years that I have used COAN OIL; they have always exceeded my expectations. Their service is the best.
Have been a COAN oil customer for over 10 years. Oil burner service is good to fair. Air-conditioning service is poor. Everything is more expensive. They billed me for yearly maintenance up front in the winter but its your responsibility to …
Long time customer ended up being treated like crap.The highest price for oil in the whole region. Watch out when they add on hidden service plans that cover nothing relative to the furnace. One bright note was the the techs that did the service calls good people.
We just stuck with the same company the previous owners used but I will be cancelling our oil deliveries because of the horrible service they provide. I have called numerous time over the past 6 months to get an estimate to add to our ac …
Coan has been our oil provider for 2+ years and we are very happy with them. They are responsive and efficient, especially when we have had emergency oil situations!!
Coan is very responsive to service needs and is patient when waiting for reimbursements for LIHEAP payments. Service techs are knowledgeable and helpful.
Very surprised to see these other negative reviews. We have been a Coan customer for 10 years and have had nothing but positive experiences. While I have not compared prices with other deaers, deliveries have always been on time even …
We have been Coan Customers for years and have nothing but good things to say about their service. Two winters ago we had a problem with our Oil Burner and of course it occurred late on a very cold night. A phone call to the Coan Service …
They’re very good, very reliable, their price is fair and service is excellent. I’m in the Northeast and it gets cold up in my area. They are very professional and come when they says they would.
We were referred to Coan Oil by friends of ours who were very happy with their service in 1993. We have been using Coan Oil since then and are extremely satisfied with their service and quality. They are available 24-7, service is prompt and courteous with good resolution of our problems every time. We highly recommend Coan Oil.
COAN OIL is reliable, efficient and very accommodating. Just had a new boiler installed with no problems. The staff is very knowledgeable about their products and pricing. Always available as well no matter what time of day. I would …
I have been a very satisfied customer of Coan Oil since 1996. Coan Oil has faithfully delivered oil to my family and serviced our heating system diligently. Years back when I caused our delivery service to stop, in error, Coan Oil came out …
My wife and I have been using Coan Oil over 10 years now for our oil delivery and Heating & Central AC maintenance. They do an outstanding job! The HVAC Technicians are excellent (Phil, Bill, Dave) and the office personnel are always very …
I’m a new customer and Coan came recommended through a friend of mine who had his air conditioning unit replaced too. I have been so impressed with their professionalism, knowledge and quality of service from the time I invited the sales …
Always on time delivery and friendly staff. I have auto delivery and it is surprising how well they manage it. Prices are competitive and you can check all your services and balance online. Highly recommended.
Coan Inc has been servicing our furnace and central air for 30 years!
Their service is ALWAYS prompt, thorough, professional, clean and pleasant!
Look no further…Go with Coan!
Excellent! Service is great although for routine tune ups you have to book months in advance Emergency service is usually a few hours. Oil prices seem in line with the going rate.
Have been trying to get a quote for AC installation since the fall of 2021. Repeated phone calls and e-mails go unanswered or weeks go by and then a quote for different work than what I wanted to do is sent. Not sure what has happened to …
Service is horrible stay away! Receptionist is rude, service manager is non-responsive and if you can get them to your home it’s unlikely they can actually fix the problem. Going on 8 months for them to fix a mini-split ac unit. Oh, this is after spending $18K with them to install central AC in my upper floor! Run away from Coan Inc.
Excellent service and knowledgeable technicians. Over the last 30 years they’ve provided our oil, kept our old furnace in good repair, replaced and service a central a/c unit, replaced an oil tank, and installed a water heater. We’ve never been anything but happy with their service, pricing, and products.
My wife and I have been using Coan Oil for over 25 years and can’t be happier with the service, delivery, payment options and pricing. The entire staff from the folks answering the phones, to the folks answering questions to the …
Furnaces break and/or the heat goes off in winter on cold, weekend nights. No matter, Coan oil comes and solves the problem the same day. They even came on a holiday! Their technicians are efficient, their customer service and billing staff are helpful and kind. Highly recommend this company.
Coan Oil has been the dependable, service oriented provider of heating oil to our family for many years. They have been very responsive to our needs and have a very easy, manageable way of doing business.
We have had Coan service since we bought our own home in 1965…and my parents before me. Why would we give up the BEST? Always excellent service, responsive…day or night…, good advice, diligent problem solver!
I have had Coan Oil for about 20 years, and I have nothing but good things to say about them. They have always responded night or day if I needed emergency service. One time I had trouble with my burner shutting off randomly, they pursued …
Coan Oil has been a real pleasure and peace of mind to have. Deliveries have always been on time, services have been professional, simple, and courteous. Coan is the best heating oil company I’ve ever used!
We have used Coan Oil for 16+ years. Oil Deliveries are always prompt upon request, and service calls are answered quickly. It is currently 25 degrees out and snowing. I came home to find the house at 60 degrees instead of 68 like the …
We have received Superior Service with Coan Oil Inc ! We have used them for the last twelve years and have always received top rated support and Service. Coan Oil has installed a new oil tank, a new furnace and last year they installed the Mitsubishi cooling and heating Units. ALWAYS A PLUS WORK!!!!
I have been a COAN Oil customer since 1979. They have never missed a fill. When it gets to about 1/4 tank, they are there automatically. If I ever have to call, they are always responsive quickly, friendly and professiional. I’m on a …
I have used Coan for oil delivery, and service, installation and maintenance of my heating and air conditioning systems for nearly 40 years. Their services have always been timely, through and highly professional. All personnel have been highly competent, knowledgeable and courteous. I would highly recommend Coan to anyone.
Have been a customer for over 50 years. Coan has installed baseboard heat, a new heating system, a central AC system and a new oil tank. They deliver my oil and provide annual maintenance for my heating and AC systems. They are honest, …
We have been long time customers of Coan Oil and always been happy with their commitment to keeping war in the winter and cool in the summer. We have received timely oil deliveries and enjoyed excellent service calls. With that said, we …
We have had Coan Oil for more than forty years and they have been wonderful. Friendly staff, competitive pricing, excellent emergency service (including the time my oil- fired hot water heater burst on Christmas morning and had to be …
We have been a customer of Coan Oil since we bought our home in 1968. Obviously we have been very pleased with their service. We have automatic oil delivery so we never have to worry about running low. We always lock in a certain amount of …
I’ve been using Coan Oil for the past five years but their service and customer service has completely nose dived. As others have mentioned their receptionist is rude and their service manager doesn’t return voicemails (going two weeks now) or answer his phone.
Just set up a diesel account and everyone was a pleasure to deal with. Rich was especially helpful and went above and beyond to make sure everything went smoothly. I highly recommend setting up a fleet account with Coan between the great customer service and the unbeatable prices.
This morning a client of mine, who is currently in a nursing home, needed urgent help with her heating system which was off since her oil had run out. I was at her house early and called Coan. We need a technician and some oil to get the …
Today I had a new 275 gallon tank installed. Dave and Alex were the technicians who came. I couldn’t be more appreciative of their friendliness, their professionalism, and their over all demeanor. They made the installation look like a …
Professional
Friendly and helpful
Like it
other then the prices
Driver was very polite
very responsible and corteous
don’t expect any help if you aren’t already a customer. Useless, can’t even point you in the right direction.
Friendly staff. Easy-to-navigate website.
Reliable furnace servicing and oil delivery.
Deliveries are prompt and service has been excellent
They are always very professional and very nice when I speak to them on the phone or they are at my house for a service call.
These guys are the best. They come out right away if heat or water isn’t up to par. Also give great prices and plans.
Consistent, reliable customer service as a competitive price.
The Guys at Coan are Great. I’ve had many talks with Kevin and Joe Both full of knowledge
Did both AC and Heating last year. Been a customer for 40 years
We have been customers of Coan oil for over 30 years. Exceptional service!!
Great customer service, I would recommend Coan Oil! 👍 …
Coan’s customer service and technicians have been great, and their pricing is very fair.
38 years of reliable Coan service and oil. We’ve never had a complaint. We’ll never switch.
Very quick & easy. They called to schedule a sooner service call, which was great!
Love this company. I am a customer and they respond to any request for service within hours. Every repair person who has come out is knowledgable and very courteous. A+ on customer service.
Coan has the best service and very best staff. Every service person goes above and beyond. They are the best!!
Staff is very knowledgeable and have provided expedient service. Customer now for 2+ years.
Have always had great service when ever I call any time day or night
Have been very satisfied with the oil delivery
We’ve been Coan customers for years. Coan is run like a family business. Very personal touch. Whenever we’ve had a problem, needed service or annual maintenance, they’ve been 5-star worthy.
Coal Oil has always provided prompt, efficient service over the 50 years we have been customers.
The COAN technicians are cordial and efficient. I have used COAN since moving to Framingham over 30 years ago
They are my current oil supplier and burner repair company and we are very happy with their company and their oil and service prices.
Great company, excellent employees and super service…I’m so pleased to have locked in the heating oil price last year with Coan!
Great employees and great service! They installed my boiler and water heater and were very efficient and knowledgeable! Also very good customer service!
My heat went out on a Saturday morning and COAN OIL came out quickly and resolved the problem. Throughout the 16+ years that I have used COAN OIL; they have always exceeded my expectations. Their service is the best.
Coan oil is very professional company, the stuff are amazing and very helpful with a lot of knowledge regarding the service and pricing.
Have been a COAN oil customer for over 10 years. Oil burner service is good to fair. Air-conditioning service is poor. Everything is more expensive. They billed me for yearly maintenance up front in the winter but its your responsibility to …
Long time customer ended up being treated like crap.The highest price for oil in the whole region. Watch out when they add on hidden service plans that cover nothing relative to the furnace. One bright note was the the techs that did the service calls good people.
We just stuck with the same company the previous owners used but I will be cancelling our oil deliveries because of the horrible service they provide. I have called numerous time over the past 6 months to get an estimate to add to our ac …
Coan has been our oil provider for 2+ years and we are very happy with them. They are responsive and efficient, especially when we have had emergency oil situations!!
Coan is very responsive to service needs and is patient when waiting for reimbursements for LIHEAP payments. Service techs are knowledgeable and helpful.
Very surprised to see these other negative reviews. We have been a Coan customer for 10 years and have had nothing but positive experiences. While I have not compared prices with other deaers, deliveries have always been on time even …
We have been Coan Customers for years and have nothing but good things to say about their service. Two winters ago we had a problem with our Oil Burner and of course it occurred late on a very cold night. A phone call to the Coan Service …
They’re very good, very reliable, their price is fair and service is excellent. I’m in the Northeast and it gets cold up in my area. They are very professional and come when they says they would.
We were referred to Coan Oil by friends of ours who were very happy with their service in 1993. We have been using Coan Oil since then and are extremely satisfied with their service and quality. They are available 24-7, service is prompt and courteous with good resolution of our problems every time. We highly recommend Coan Oil.
COAN OIL is reliable, efficient and very accommodating. Just had a new boiler installed with no problems. The staff is very knowledgeable about their products and pricing. Always available as well no matter what time of day. I would …
I have been a very satisfied customer of Coan Oil since 1996. Coan Oil has faithfully delivered oil to my family and serviced our heating system diligently. Years back when I caused our delivery service to stop, in error, Coan Oil came out …
My wife and I have been using Coan Oil over 10 years now for our oil delivery and Heating & Central AC maintenance. They do an outstanding job! The HVAC Technicians are excellent (Phil, Bill, Dave) and the office personnel are always very …
I’m a new customer and Coan came recommended through a friend of mine who had his air conditioning unit replaced too. I have been so impressed with their professionalism, knowledge and quality of service from the time I invited the sales …
Always on time delivery and friendly staff. I have auto delivery and it is surprising how well they manage it. Prices are competitive and you can check all your services and balance online. Highly recommended.
Coan Inc has been servicing our furnace and central air for 30 years!
Their service is ALWAYS prompt, thorough, professional, clean and pleasant!
Look no further…Go with Coan!
Excellent! Service is great although for routine tune ups you have to book months in advance Emergency service is usually a few hours. Oil prices seem in line with the going rate.
Have been trying to get a quote for AC installation since the fall of 2021. Repeated phone calls and e-mails go unanswered or weeks go by and then a quote for different work than what I wanted to do is sent. Not sure what has happened to …
Service is horrible stay away! Receptionist is rude, service manager is non-responsive and if you can get them to your home it’s unlikely they can actually fix the problem. Going on 8 months for them to fix a mini-split ac unit. Oh, this is after spending $18K with them to install central AC in my upper floor! Run away from Coan Inc.
Excellent service and knowledgeable technicians. Over the last 30 years they’ve provided our oil, kept our old furnace in good repair, replaced and service a central a/c unit, replaced an oil tank, and installed a water heater. We’ve never been anything but happy with their service, pricing, and products.
My wife and I have been using Coan Oil for over 25 years and can’t be happier with the service, delivery, payment options and pricing. The entire staff from the folks answering the phones, to the folks answering questions to the …
Furnaces break and/or the heat goes off in winter on cold, weekend nights. No matter, Coan oil comes and solves the problem the same day. They even came on a holiday! Their technicians are efficient, their customer service and billing staff are helpful and kind. Highly recommend this company.
Coan Oil has been the dependable, service oriented provider of heating oil to our family for many years. They have been very responsive to our needs and have a very easy, manageable way of doing business.
We have had Coan service since we bought our own home in 1965…and my parents before me. Why would we give up the BEST? Always excellent service, responsive…day or night…, good advice, diligent problem solver!
I have had Coan Oil for about 20 years, and I have nothing but good things to say about them. They have always responded night or day if I needed emergency service. One time I had trouble with my burner shutting off randomly, they pursued …
Coan Oil has been a real pleasure and peace of mind to have. Deliveries have always been on time, services have been professional, simple, and courteous. Coan is the best heating oil company I’ve ever used!
We have used Coan Oil for 16+ years. Oil Deliveries are always prompt upon request, and service calls are answered quickly. It is currently 25 degrees out and snowing. I came home to find the house at 60 degrees instead of 68 like the …
We have received Superior Service with Coan Oil Inc ! We have used them for the last twelve years and have always received top rated support and Service. Coan Oil has installed a new oil tank, a new furnace and last year they installed the Mitsubishi cooling and heating Units. ALWAYS A PLUS WORK!!!!
I have been a COAN Oil customer since 1979. They have never missed a fill. When it gets to about 1/4 tank, they are there automatically. If I ever have to call, they are always responsive quickly, friendly and professiional. I’m on a …
I have used Coan for oil delivery, and service, installation and maintenance of my heating and air conditioning systems for nearly 40 years. Their services have always been timely, through and highly professional. All personnel have been highly competent, knowledgeable and courteous. I would highly recommend Coan to anyone.
Have been a customer for over 50 years. Coan has installed baseboard heat, a new heating system, a central AC system and a new oil tank. They deliver my oil and provide annual maintenance for my heating and AC systems. They are honest, …
We have been long time customers of Coan Oil and always been happy with their commitment to keeping war in the winter and cool in the summer. We have received timely oil deliveries and enjoyed excellent service calls. With that said, we …
We have had Coan Oil for more than forty years and they have been wonderful. Friendly staff, competitive pricing, excellent emergency service (including the time my oil- fired hot water heater burst on Christmas morning and had to be …
We have been a customer of Coan Oil since we bought our home in 1968. Obviously we have been very pleased with their service. We have automatic oil delivery so we never have to worry about running low. We always lock in a certain amount of …
I’ve been using Coan Oil for the past five years but their service and customer service has completely nose dived. As others have mentioned their receptionist is rude and their service manager doesn’t return voicemails (going two weeks now) or answer his phone.
Just set up a diesel account and everyone was a pleasure to deal with. Rich was especially helpful and went above and beyond to make sure everything went smoothly. I highly recommend setting up a fleet account with Coan between the great customer service and the unbeatable prices.