CoastLife Credit Union

CoastLife Credit Union (Administrative Offices)

CoastLife Credit Union obtained a community charter in January 2002. This allowed the credit union to serve a broader field of membership. Our eligible … See more

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CoastLife Credit Union Contact Details

CoastLife Credit Union Reviews ( 86 )

  1. anytime……..ANYTIME I JUST SIMPLY TRY AND CALL THE BANK JUST FOR SOME INFORMATION… NOONE EVER PICKS UP THE DAMN PHONE! EVER…. ITS LIKE SERIOUSLY I HAVE BEEN ON THE PHONE SEVERAL TIMES TO JUST PROVE A POINT THAT NOONE PICKS UP… I …

  2. Set up bill pay and my bills were paid late, NSF fees when money was in the account, can’t reach anyone in the bank that can give me any answers, advised them that my bank card was going to expire 2 weeks before it did and I’m still …

  3. Poor customer service! With the merger recently there were several accounts that were given the same account number and ACH errors were made with hundreds of accounts! Please check your accounts! Lack accountability for their actions.

  4. If you bank with this business, DO NOT die without a will. Their policies are unyielding when trying to transfer your deceased relatives funds. They either need to modify their policies or notify their customers about their policy restrictions.

  5. We switched all our accounts to CCATCU, the staff is fantastic. Willie took great care of us and the service is exceptional. Thanks to the whole staff you guys rock!

  6. Decent customer service but you have to nag them to get anything done. Also the website, call 24, and app are all usually down on the weekends when the branches aren’t open. So it makes it hard to take care of things on the weekend that …

  7. Been with them sense birth. Lived through their tech growing pains. Their app is nice makes access to info 24/7 and reliable. Quick response to calls on issues. They have improved tramendosly through the years. Great alternative to banks.

  8. I love Coastal Life bank, I have been with them sense 2003, I liveed in Corpus Christi all my life recently moved to ingleside we don’t have a Coastal Life Bank there so I have to go to the one in Portland, I have met the most amazing …

  9. all companies in the reviews I’ve read are real things. but they’re doing their best with what they have. they have an excellent staff. they need someone to come in and help them streamline their services. but I’ll continue to bank here …

  10. We have been with Coastal Community Teachers Credit Union since 1979 when we moved to Corpus Christi, and we have never had any problems. The staff members are always very courteous, kind, and efficient. Great place to bank!

  11. Been doing business with this credit union since 2012 and they’ve gone above and beyond my expectations. Araceli Brown made the process fast & seamless and would highly recommend to anyone looking for a competitive rate

  12. I do business with the Alice branch & the lady’s there always are very friendly … The one that usually helps me is Christina & I like going with her because she always has a smile on her face & a very positive attitude she is very friendly ,but professional as well….

  13. This is the first and only bank that I’ve banked with, and I have not wanted to look for another bank because this facility has a lot of significant meaning to me, as the place that my mother spent 30+ years working at. But due to recent …

  14. 1 star is way beyond the service, not a fan of leaving reviews but for my first time walking into this place I definitely would never even consider having an account here. If you don’t like your job then look for something else. Walked in …

  15. I have been with Coast Life since it was a teacher’s credit union. The ladies at our local branch are always so friendly & helpful. I have had nothing but good experiences here🙂 …

  16. I like that my checking account is free. There is no monthly fee! I also like the interest earning refunds with the Bonus Checking. It was really nice when they developed an app that allowed for mobile banking and check deposit, it has …

  17. I just want to give a HUGE thank you to May, she was fast and got everything done in a timely manner! Amazing costumer service, and beyond professional. Thank you May for all your help!

  18. This is the worst bank/credit union I have ever seen. Customer service is beyond incompetent. I have been trying to get online access to my accounts. I have been to the branch on Trojan Drive in Corpus Christi twice. Each time I had to …

  19. It’s always nice to walk into the Saratoga branch and be greeted by friendly people! Covid – 19, changed the way business is conducted. I was struck by the employees always having the same demeanor. They are always pleasant, kind, cordial. Thank you all for your service to our community!

  20. Sierra was such a great big help, helped my husband and I get a loan to consolidate all my payments to only have one payment. The process was easy and fast. I totally recommend go with Sierra!!

  21. I have been a member of this credit union for 20 plus years and have not had any problems.alot of my banking transactions are taken care of by the call center.the ladies that answer the phone are very professional and prompt at taking care …

  22. Valerie Elizalde that was transferred from Greenwood branch was probably be out to Saratoga cause she knows how to run the bank pretty much. She very professional and courteous with that smile of hers. Always there to answer any question with a timely response never would leave a customer on hold very down to earth.

  23. Sierra M. Samuelson
    I want to thank you for your Professionalism and expertise when you assisted me when I applied for a bank loan. Your knowledge and caring attitude insured me …

  24. I’ve been with CLCU (formally known as CCTCU), for well over a decade. I’ve used them to finance numerous loans throughout the years. Since the new name change and transition, I’ve noticed it took a lot longer to process loans due to more …

  25. My CoastLife branch consistently provides the best customer service. The ladies at the Alice branch are always welcoming and complete every transaction with a smile. This was true for my recent visit as Christina provided excellent customer service!

  26. Have open several checking accounts and non profit accounts with the Portland TX branch. The Manager Sierra is always ready to help and has given me solid financial advice. Great place to do business and raise your credit score.

  27. Sierra at the Portland branch has gone above expectations on multiple loans I have gotten. She and her team are always helpful and put the extra effort in to make all inquires and transactions easy. Give them a shot the rates have always been great. They match or beat them.

  28. When I desperately needed help, I went to y’all and requested for a loan and Sierra Samuleson helped me! I am so fortunate that she was able to make it all by email and over the phone due to my work schedule! After a few hours I got …

  29. Very disappointed in the service or rather lack of service received. I’ve been a member of this credit union for about 3 years and have always spoken highly of them and recommended them. I applied for a loan on Thursday 7/22, they ran my …

  30. If I could give this bank a zero star I would this has to be the worst bank I have ever dealt with I have a auto loan with them and I am trying to refinance with another bank just so I don’t have to deal with them it’s near impossible to …

  31. So Coast Life decided to report a $7 negative balance on my credit for an account my son had. That $7 is costing my credit score 60 points. They did this despite having (on previous occasions) drafted money from my account without my …

  32. I have been with this bank institution for 20 years. The customer service is outstanding. Michelle Tillman is one of the best assets this institution has!!!! Calvin and Norma are also outstanding!! …

  33. I have been with this bank for more than 10 years even before it changed to CoastLife. I went into the lobby one day to take care of something and expected it to be done correctly. A week goes by and the issue was never taken care of. I …

  34. Sierra is such an amazing worker, she helped me raise my credit score by getting me a loan & a secured credit card to get me back on track to having a better score. We came up with a plan for a year with just 3 easy steps & the process went by so quickly. I honestly can’t thank her enough for everything she has done for me.

  35. I worked with Sierra at the Portland branch on my loan. Her customer service went above and beyond during the entire process. She made sure I had the best rate possible and was very accommodating to my busy schedule. I will definitely be back to see her for any financing needs and have recommended her to friends and family.

  36. I’ve had nothing but great experiences with CoastLife Credit Union. I first dealt with Araceli who provided outstanding customer service, simplifying my day-to-day banking and providing amazing rates on my auto loans. I’ve been with CoastLife for quite some time now and have no complaints at all!

  37. Traci Valdez and Angelica at Coast life helped me achieve the impossible. Because of them I am now a homeowner. I ditched my old credit union after they couldn’t help me. I was blessed to find these two women at coast life. And because of …

  38. Sierra was beyond helpful! Her guidance helped me get on the right track to build up my credit as well as saving me money monthly by refinancing my car. 🙂 I would really recommend this bank to anyone looking for everyday banking, loans, or even re-financing

  39. I love doing business at CoastLife Credit Union! You are the very best business entity of this type in our area and among the elite around the nation. I speak this because it’s the truth. Today, Monica was no exception! Today, she represented you extraordinarily well! I had to write something!

  40. My experience with CoastalLife CU was the best. Marco Perez made me feel like Member before I was a Member. He was very knowledgeable and professional. Being retired from the banking industry after 42 years myself, I know he knows his …

  41. I’ve been a customer for a few years with coast life credit Union but recently working with Casey Lane in the loan dept at the Saratoga location has been phenomenal. He’s punctual, accurate and follows up with me very quickly. He is …

  42. I got a car loan approved with Casey Lane on Saratoga location. He is very professional, replies quickly to emails and phone calls. Great customer service! I highly recommend him to anyone needing an auto loan. Thank you Casey for your hospitality and making me feel welcomed at Coast Life Credit Union😊 …

  43. Coastline Credit is a complete joke. My brother passed away last month. My parents went into the credit union to get his truck refinanced. However, Calvin gave them a run around about what needs to be done. My parents went back a month …

  44. This was such a seamless experience at the Saratoga location where Patricia Cortez helped my family with financing two vehicles and another family member with a personal loan. Customer service was top notch and she treated us like family. Thank you for everything, that’s what keeps us coming back to CoastLife.

  45. Awful customer service. It was nearly impossible to get anything done over the phone, they wouldn’t return calls or follow up when they were supposed to, and my bank account was drained to pay off my loan without permission while I was deployed leaving me with no way of buying a flight home

  46. I started using coast life back when it was teachers credit union. Approximately a year and a half before hurricane Harvey hit. My experience with the credit union has been wonderful. When hurricane Harvey hit I asked for a small signature …

  47. I had a great experience at the Kingsville Branch. All the staff knows me by my name. I am grateful that they always treated my late uncle with lots of care and patience. Today I walked in and told Irene Garza what I wanted to do on my …

  48. Casey Lane was very helpful with assisting us with a loan. He was kind and informative with his SciFi knowledge🙂. All in all thank you Casey, and I will continue utilizing CoastLife! …

  49. I’ve had membership since 1999, seen reps go to branch management, or other divisions within the credit union ex: Christina, Andrea, JC, Hope, Melinda, and “Best of the Best May Mendoza 🎉” Kudos to all the TERRIFIC STAFFING at CoastLife CU. …

  50. Since the new building has opened on Saratoga in Corpus Christi, I have gone in several times to cash checks. Each time I have been greeted by Romeo. He is a personable, knowledgeable, respectful, and helpful employee. The second time I …

  51. I’ve had the great privilege of being a member at CoastLife since I was 12 years when my mother open my first account. I’m now 41 years old. A few weeks ago I walked into the new building on Saratoga and I was kindly greeted by Eduardo …

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