Colonial Healthcare is a primary care medical practice with additional specialties and ancillary diagnostic services that focuses on families. See more
I got the worse service here I would recommend going to tuomey er instead the nurses wanted to stand around and laugh instead of helping sick people this place should be closed down
I only waited a few mins for service nothing like the er at Tuomey….passed a gallstone & went to Tuomey I was in the bathroom waiting to be called for 3 hrs
They are all really nice and friendly, however they are extremely slow!! We we’re there today May 29th from 10am until… it’s 2pm now will update when we finally leave.
Worst place I’ve ever been to. Staff was very unprofessional and very disorganized. Terrible visit. I will never return to any Colonial again. A serious disgrace to the medical industry and this town.
Typically aren’t seen for at least 45-60 minutes after your appointment time even if it’s just to talk about lab result…..Staff is very rude….I’m looking for another practice and will never go back to this place….
Patient Portal is infuriating. I just attempted to login for 40 minutes without success. It kept freezing, telling me there was an error, asking me to complete the login again, provide the same information again, and never logged in.
TODAY WAS MY FIRST TIME TO SEE DR. LEONARD IN FIVE YEARS OR MORE. HE MADE ME FEEL GOOD ABOUT MYSELF. HE IS A–FINE DOCTOR BETTER THAN MOST AND EASY TO COMMUNICATE–TODAY.
For anyone getting covid testing done I was with @Zachary Youngblood I’m the one he’s talking about, just so yall know I was there for 4 hours and watched the ladies doing the covid testing walk in and out testing people and not changing there gloves.
“Scheduled Appointment” are never kept on time. You sometimes wait 1 or 2 hours to be seen. All you get is excuses about why they are late seeing you. It happens all the time…..
Worst experience ever, the appointment was at 8 AM, asked to be there at 7:45, I was in the lobby until 09:20 for my yearly check up and they code all the charges as a regular visit.
Dr Lowder and Dr Myers saved my life! My whole family has been going here since they started practicing! We Love them! Sincerely, Patric, Tina, Kodi and Suze Minor
I’m feeling awful today but thank goodness Colonial urgent Care was able to get me in and out with some antibiotics to get me feeling better. Always feel well taken care of when I come to colonial UC.
Consistent 1-2 hour wait times for scheduled appointments. I confronted the doctor about it and he said that waiting 2 hours to see a good doctor should be acceptable.
Quick and attentive. Once I got in the back, the nurse practitioner did a quick exam and decided what I needed. The tech was very quick with the prescription and the shot.
Billing leaves a lot to be desired. Unsure why their system can’t figure out that an individual has paid their co-pay. This has gotten old. Now your pinging me a year later for an already paid co-pay. FIX YOUR SYSTEM! …
The Sick Bay Staff is wonderful!! I had an amazing experience with covid testing & the sick bay girls are super nice!! Dr. Meyers & Dr. Lowder have kept a tight ship!
I got tested for covid 12 DAYS AGO. I understand this is a difficult and busy time, but this means I haven’t been allowed back to work for the past 12 days while waiting for my results, I’ve left several messages, but haven’t been able to talk to a real person. This is ridiculous.
Step aside folks!! I worked there. “Documented facts”……….
1) Major malfunctions with the echovascular machine. (Mindray)
Since it’s purchase in 2011 there have been issues with the echovascular …
The covid-19 testing line also known as sick bay was a quick and easy experience for me! The staff was very helpful and work very hard. Best place to visit in Sumter!
Currently at a 4 hour wait while trying to get covid testing done. I have seen many cars come and go. They claimed to call 3 times yet my phone never rang. Finally getting someone to talk to us. Worst service ever!
My doctor and staff are the coolest. Him and his staff dressed as the Grease crew from the movie grease and they were singing the song from the movie. They really enjoyed their Halloween at work today 🤣🤣🤣 …
Colonial’s main office refused to release my medical records to me in December 2016 and refused to discuss records each time I called to ask about it. I went to great lengths to fax a record request as instructed and never received a …
I see Dr. Adams and have been very impressed so far. He has a great bedside manner and listens to what I have to say concerning my health. So happy I found this Family Practice.
This is the worst experience I have ever had with a doctor’s office. My daughter went in for a checkup. Dr pridgen asked her during her CHECK UP if she had any concerns. My daughter told the dr that she had back pain sometimes. The dr runs …
Drs are great, but I hope you have plenty of money. Even with having good insurance, a sinus infection cost me $400.00 out of pocket. I’d hate to see what people who are very sick pay. They are making plenty off of the terrible flu season I bet.
The Doctors are absolutely incredible but the nurses and other staff are rude also don’t expect to be here less than 2 hours I’ve never been seen on time even with an appointment I’m in a room for an hour or longer before seeing my doctor
Nevada single handedly turned a negative experience into a positive one, and what would have been a one star review into a 5. Her great customer service is the only reason I am not looking for a new provider. Thanks Nevada!
Friendly staff. Obnoxious wait time for a scheduled flu shot appointment. Unimpressed with the sparsely supplied exam room. No sink. Anyway, if you are looking for a quick flu shot consider CVS or Walgreens.
This is by far the WORST place to come to if you’re looking for decent care at a minimum; or at least for Dr. Claire.
I second segree burned three of my fingers..Checked in at 6:07, was called back …
I, my wife and inlaws have been patients of Dr. Grunsky at Colonial for almost ten years now and we could not be happier. No doubt, it is a busy place and the facility is not going to “wow” you. But they have good systems in place and I …
We started with the kids and had such a great experience, both my wife and I started coming to Colonial. Dr Leonard and his staff are very personable. Now they’ve added the pharmacy to make things more convenient!
Drs and staff are good but we had a 2:15 appt and it took over an hour and a half to get in to see the dr. We were sent for blood work in-house and waited from from 5:00 to 6:00 and still haven’t gotten in to have the lab work done. The orders haven’t even been put in the computer yet. Over 3 and a half hours seems excessive.
Had a appoinrment on 26 June, told them to have my prescriptions sent to Rite-Aide, waited 24 hours before going to pick them up, nothing was called in, left voicemail with the Dr, Nurses station asking for them to put it thru to rite aid, …
I have been going here for over a year, I have had to wait hours to be seen for a scheduled appointment. I called today multiple times to get an appointment for pre-surgical labs for a surgery scheduled. They told me that cannot do my labs. …
It took forever to get my COVID test to be done. I was told to wait up to five business days to get my results and that they would call me. So I waited. It has been almost a week and I have tried calling several times to get my results …
Ever since the inception of their new Klara messaging device, it seems that they’ve totally given up on talking to you in person. Worst than that, is the fact that they don’t even take the time to follow up in person. I waited for a month …
As a former employee back in 2012 of Colonial Family Practice as a CT Technologist with many years of experience. I can not give a good review of this place, especially when it comes to CT procedure. This place definitely commits medicare …
I’ve been thoroughly pleased with the patience, concern and care I’ve received from Dr. Mitch Grunsky and his staff. He listens to what the patient has to say and has stayed on top of my medical issues for the past 9-years or so. I …
Dr. Grunsky has been my Dr for 10 years and I am very happy having him as my Dr. I give 5 stars to Dr. Grunsky for being my Dr. but only 1 star for the care at Urgent Care and the way they are NOT getting my mother’s medical reports from …
Stay away from this terrible place. Came in on a Saturday to get a DOT physical and the wait was forever an hour to be exact after i been reloacted to the room waiting on the doctor. The assistant was rude as ever. They made me pay …
Honest answer, yes you will wait a little even with an appointment. Dr. Grunsky has been my Dr for almost 7 years and I can not be happier. He is patient, nice and man, he is understanding. I am a heart patient and on coumadin as well, and …
I was impressed with Colonial Urgent care until I asked the doctor if I’d have any lasting symptoms from the Lyme disease he diagnosed me with. He began ranting about how no one actually has last problems from Lyme disease, and then …
I had a bad experience a while ago but decided to give them another shot. I was referred to Dr. Lucas. When I met him he was kind his staff was also very attentive, until I explained I suffered from constant belly pain and pain that ran …
I have been going to colonial for a few years and have never had a bad experience. My son had been going to different Dr’s over the years for scaring on his face and head just to be given creams and sent on his way He made an appointment …
Getting tested for Covid-19 for my job here was relatively fast and simple. However they told me to wait 7 days for my results to get back. It has now been 10 days, I’ve called them countless numbers of time and no answer. I can’t get in …
Dr.Adam’s was very kind and understanding, when u don’t feel well it’s awesome to have a doctor that sympathize in what ur going thru. I highly recommend him, he’s one of many few that takes his job seriously and his manners are excellent. Happy to call him my doctor.
The staff that’s outside hustling and bustling was great, the service and those heffers on the inside that are only good for answering the phone and paper work were HORRIFIC!!! And I mean TERRIBLE!!! It seems they are trying to run a scam …
Great Medical office. It’s a large facility so there may be a bit of a wait. They are dealing with sick people and therefore things can happen to require a bit of a wait. However the practitioners here are top notch. They take time and …
First off my wife started seeing Tracie Smith my wife has several health issues on the first day my wife went there she informed the nurse practitioner she needed a referral for a endocrinologist and an ent Tracie then told my wife to wait …
They seem to have an issue with doing exactly what they say for you once they leave your room. I was told I was going to get 3 prescriptions and they only called in 2. This is the second time this has happen to me and the doctor that was on …
After the staff messed up the scheduling we were sent from the main building to the urgent care side. We were told that she (my GF) would be seen and that they already had the paper stating the test that she needed to have done. My concern …
As I’m currently sitting here at the Urgent Care, I have been here since 8:30 or so and now it’s 12. They have no regards for no one else time. You will literally be sitting here waiting all day just to be seen for 5 mins or less. The …
Amazing staff and the doctors are amazing as well! I know many people who lives have been saved just by taking the time to go see a doctor at Colonial Family Practice. If you have issues there are managers that will help you resolve any …
I went to urgent care. Everyone was very nice but a special shout out to Dominique Green. She had to give me a shot and draw blood. I could barely feel her!! I wish everyone was like that!!
Absolutely terrible. Was going there for primary care seeing Dr. Adams, very friendly man, not so awesome doctor. I had an MRI done and he failed to read half the report to me, luckily I re read the report once I got home and got the …
The staff is amazing, they will go above and beyond. The Sick Bay staff is some of the hardest working group of people I have ever met. They worked in the middle of the summer when it was 100 plus outside and not once do they have a bad …
On Sunday November 7th I took my daughter to urgent care due to her being sick and before doing anything I asked several workers would they test my baby for more than just COVID or could she see a doctor due to her symptoms.I figured it was …
I will never visit this Urgent Care, or Colonial for that matter, ever again. I went to Urgent Care for a sore throat and ear pain that was happening because of the sore throat. Because of these two symptoms they made me get “treated” …
Went to Colonial health, to establish care had lab work done, seen the Dr. for a follow up, he look right at me an said I was fine, had another visit, more lab work Dr. ensured me a clean bill of health, had Clinician from the insurance …
The staff here are very rude! The audacity of some of them has me beyond disbelief that these are the people appointed to take care of the sick! My wife called because her blood pressure was extremely high 180/115. She works at a medical …
This would be 5 stars if for Dr Adams alone. have to say that I was very disappointed when I learned I would no longer be seeing doctor Leonard – one of the best Doctors anywhere. But…. I do love doctor Adams! I’ve been seeing him for about …
Would give less stars if I could. They didn’t listen to a single thing I told them. No parking. Waited an hour in the exam room, only person who came in asked me what kind of car I had in the parking lot. Every person who came in was a …
Today my wife was seen at this location. They did help her but I’m shocked medical professionals still find it amusing to pick and mock patients about their issues, especially in the halls where the patients can hear everything that’s being …
I’m never going back here again, I’ve been seeing the same Doctor for 10 plus years and he wasn’t available to see me even with a negative COVID test. Then I’m seen by the urgent care Doctor who was very nice and friendly, but wasn’t from …
We were worried about my daughter who was having chest pains five days from having her first child. After being at the ER for over an hour or so with being told to wait outside for a phone call to come back inside for blood work, I decided …
Went to doctor the other day for blood work and was told they would call me Tuesday with results and if I didn’t get a call to call them. Called three times during the time of 10 am to 5 pm and still no answer or results. What the point in this doctor office because staff is rude and they don’t care.
There billing is horrible. I pay my copay before being seen as everyone does. Then a year later I get a hate letter from them telling me to pay up or they will put it on my credit report. Fortunately I had my receipt for the day in …
been sitting here for an hour just to be brought back for something that takes less than a minute. I understand first come first serve , but this is ridiculous sitting here for an hour. There’s others in here coughing up a lung and have …
Doctor Meyer is an Awesome Doctor!! He took the time, and the proper tests to find out EXACTLY what was wrong with me. I highly recommend Dr. Meyers. you may have to wait but patience is a virtue. I work on Everyday .I know its hard when your not feeling well, but hang in there Its worth the wait…(o: God Bless
The office visit was fine, but for the second time, they sent prescription to the wrong place. The person who took my weight and info asked where I wanted it to go and the Dr. confirmed. Yet, it was sent to Walgreens instead of Walmart. …
Was having trouble breathing and was really weak. Requested to see a Dr. The receptionist acted as if she had an attitude and didn wanna be there. It was 7:45a so I get that it was very early. She asked was I having Covid symptoms, I told …
My toddler has been very sick for a week. Between Faster Care and Sumter Peds we felt dismissed, but we went to Colonial Urgent Care today and Gracie Couch really showed concern and compassion. She gave her some much needed fluids and …
Very clean office and staff is very polite and helpful. They act like they care. The wait wasn’t long to see a Dr and normally I go to the manning office. This is first visit to colonial in Sumter. First office I’ve seen with drink machine …
What happened to HIPAA? Privacy Act. The office procedure need to be changed: The receptionist at the window asked me my name, date of birth, address, telephone number, and the reason why I am here in-front of all these people waiting. They …
gteat staff
This place sucks ass
My hole family goes hear the staff and doctors ate A++++++++++++++++++++++++++++++++++++++++
Quick knowledgeable staff
Good
Bad
Seems like nice folks
This is the worst service I’ve ever received.
I guess they do the best they can.
Very friendly staff and professional environment!
Very unprofessional and rude management worse place I’ve been to
I was refused covid19 testing today
Best urgent care in town
Just slack staff .No body seems to care about there job
Very slow got hear at a little bit before 4 and still here at 630
Great place, saved my life. Thank you
Urgent care customer service was terrible, very very rude and unprofessional.
I got the worse service here I would recommend going to tuomey er instead the nurses wanted to stand around and laugh instead of helping sick people this place should be closed down
In good hands here. Very fast, professional, and friendly. Doctors are good.
Colonial has such a wonderful staff and will definitely get you out as soon as possible.
Good care IF you have a broken finger, etc., flu, and can wait. But more complicated? ER.
Dr. Stewart is the best! He listened and explained. A breath of fresh air. Thank you!
Staff is really polite, helpful and have a wonderful personality. A smile goes a long way.
Great Drs and great staff. My husband was going to sfhc and they kept blowing off his headaches so we went to colonial and we got everything we needed
Waited two hours after my appointment time before being seen and staff made me feel like I was bothering them by being there!!!!!! Worst experience
I only waited a few mins for service nothing like the er at Tuomey….passed a gallstone & went to Tuomey I was in the bathroom waiting to be called for 3 hrs
They are all really nice and friendly, however they are extremely slow!! We we’re there today May 29th from 10am until… it’s 2pm now will update when we finally leave.
I didn’t appreciate being charged for the doc to talking to me about not smoking….. I didn’t ask him too… so don’t charge me for it!!!
Worst place I’ve ever been to. Staff was very unprofessional and very disorganized. Terrible visit. I will never return to any Colonial again. A serious disgrace to the medical industry and this town.
Typically aren’t seen for at least 45-60 minutes after your appointment time even if it’s just to talk about lab result…..Staff is very rude….I’m looking for another practice and will never go back to this place….
Patient Portal is infuriating. I just attempted to login for 40 minutes without success. It kept freezing, telling me there was an error, asking me to complete the login again, provide the same information again, and never logged in.
TODAY WAS MY FIRST TIME TO SEE DR. LEONARD IN FIVE YEARS OR MORE. HE MADE ME FEEL GOOD ABOUT MYSELF. HE IS A–FINE DOCTOR BETTER THAN MOST AND EASY TO COMMUNICATE–TODAY.
Long wait but not too bad considering it’s a doctor office
For anyone getting covid testing done I was with @Zachary Youngblood I’m the one he’s talking about, just so yall know I was there for 4 hours and watched the ladies doing the covid testing walk in and out testing people and not changing there gloves.
“Scheduled Appointment” are never kept on time. You sometimes wait 1 or 2 hours to be seen. All you get is excuses about why they are late seeing you. It happens all the time…..
Worst experience ever, the appointment was at 8 AM, asked to be there at 7:45, I was in the lobby until 09:20 for my yearly check up and they code all the charges as a regular visit.
we love Colonial Family Practice and Urgent Care. It’s fast and our Drs really take the time out with us.
Very poor service, and unorganized. I will not recommend.
Thanks for not sending my prescription to CVS like you said you would, it’s not like my inhaler is that important. Breathing is overrated anyways huh
Dr Lowder and Dr Myers saved my life! My whole family has been going here since they started practicing! We Love them! Sincerely, Patric, Tina, Kodi and Suze Minor
I’m feeling awful today but thank goodness Colonial urgent Care was able to get me in and out with some antibiotics to get me feeling better. Always feel well taken care of when I come to colonial UC.
Dr. Myers and the Nurse Practitioner, Mrs. Hoshour, are absolutely the best. They’ve taken care of everyone in my family at 1 point or another.
Consistent 1-2 hour wait times for scheduled appointments. I confronted the doctor about it and he said that waiting 2 hours to see a good doctor should be acceptable.
Love this place! Great Drs family environment
Quick and attentive. Once I got in the back, the nurse practitioner did a quick exam and decided what I needed. The tech was very quick with the prescription and the shot.
Billing leaves a lot to be desired. Unsure why their system can’t figure out that an individual has paid their co-pay. This has gotten old. Now your pinging me a year later for an already paid co-pay. FIX YOUR SYSTEM! …
The Sick Bay Staff is wonderful!! I had an amazing experience with covid testing & the sick bay girls are super nice!! Dr. Meyers & Dr. Lowder have kept a tight ship!
I got tested for covid 12 DAYS AGO. I understand this is a difficult and busy time, but this means I haven’t been allowed back to work for the past 12 days while waiting for my results, I’ve left several messages, but haven’t been able to talk to a real person. This is ridiculous.
Step aside folks!! I worked there. “Documented facts”……….
1) Major malfunctions with the echovascular machine. (Mindray)
Since it’s purchase in 2011 there have been issues with the echovascular …
The covid-19 testing line also known as sick bay was a quick and easy experience for me! The staff was very helpful and work very hard. Best place to visit in Sumter!
Very Good experience with everything. Would highly recommend. Wonderful people working here.
Currently at a 4 hour wait while trying to get covid testing done. I have seen many cars come and go. They claimed to call 3 times yet my phone never rang. Finally getting someone to talk to us. Worst service ever!
My doctor and staff are the coolest. Him and his staff dressed as the Grease crew from the movie grease and they were singing the song from the movie. They really enjoyed their Halloween at work today 🤣🤣🤣 …
Colonial’s main office refused to release my medical records to me in December 2016 and refused to discuss records each time I called to ask about it. I went to great lengths to fax a record request as instructed and never received a …
I see Dr. Adams and have been very impressed so far. He has a great bedside manner and listens to what I have to say concerning my health. So happy I found this Family Practice.
This is the worst experience I have ever had with a doctor’s office. My daughter went in for a checkup. Dr pridgen asked her during her CHECK UP if she had any concerns. My daughter told the dr that she had back pain sometimes. The dr runs …
Drs are great, but I hope you have plenty of money. Even with having good insurance, a sinus infection cost me $400.00 out of pocket. I’d hate to see what people who are very sick pay. They are making plenty off of the terrible flu season I bet.
The Doctors are absolutely incredible but the nurses and other staff are rude also don’t expect to be here less than 2 hours I’ve never been seen on time even with an appointment I’m in a room for an hour or longer before seeing my doctor
Nevada single handedly turned a negative experience into a positive one, and what would have been a one star review into a 5. Her great customer service is the only reason I am not looking for a new provider. Thanks Nevada!
Friendly staff. Obnoxious wait time for a scheduled flu shot appointment. Unimpressed with the sparsely supplied exam room. No sink. Anyway, if you are looking for a quick flu shot consider CVS or Walgreens.
This is by far the WORST place to come to if you’re looking for decent care at a minimum; or at least for Dr. Claire.
I second segree burned three of my fingers..Checked in at 6:07, was called back …
Hello!
Was seen at 308 West Westmart today. I will have to be seen again tomorrow and …
I, my wife and inlaws have been patients of Dr. Grunsky at Colonial for almost ten years now and we could not be happier. No doubt, it is a busy place and the facility is not going to “wow” you. But they have good systems in place and I …
We started with the kids and had such a great experience, both my wife and I started coming to Colonial. Dr Leonard and his staff are very personable. Now they’ve added the pharmacy to make things more convenient!
Drs and staff are good but we had a 2:15 appt and it took over an hour and a half to get in to see the dr. We were sent for blood work in-house and waited from from 5:00 to 6:00 and still haven’t gotten in to have the lab work done. The orders haven’t even been put in the computer yet. Over 3 and a half hours seems excessive.
Had a appoinrment on 26 June, told them to have my prescriptions sent to Rite-Aide, waited 24 hours before going to pick them up, nothing was called in, left voicemail with the Dr, Nurses station asking for them to put it thru to rite aid, …
I have been going here for over a year, I have had to wait hours to be seen for a scheduled appointment. I called today multiple times to get an appointment for pre-surgical labs for a surgery scheduled. They told me that cannot do my labs. …
Everybody’s always very courteous, very nice and treat me like I’m someone special.
It took forever to get my COVID test to be done. I was told to wait up to five business days to get my results and that they would call me. So I waited. It has been almost a week and I have tried calling several times to get my results …
Ever since the inception of their new Klara messaging device, it seems that they’ve totally given up on talking to you in person. Worst than that, is the fact that they don’t even take the time to follow up in person. I waited for a month …
As a former employee back in 2012 of Colonial Family Practice as a CT Technologist with many years of experience. I can not give a good review of this place, especially when it comes to CT procedure. This place definitely commits medicare …
I’ve been thoroughly pleased with the patience, concern and care I’ve received from Dr. Mitch Grunsky and his staff. He listens to what the patient has to say and has stayed on top of my medical issues for the past 9-years or so. I …
Dr. Grunsky has been my Dr for 10 years and I am very happy having him as my Dr. I give 5 stars to Dr. Grunsky for being my Dr. but only 1 star for the care at Urgent Care and the way they are NOT getting my mother’s medical reports from …
Stay away from this terrible place. Came in on a Saturday to get a DOT physical and the wait was forever an hour to be exact after i been reloacted to the room waiting on the doctor. The assistant was rude as ever. They made me pay …
Honest answer, yes you will wait a little even with an appointment. Dr. Grunsky has been my Dr for almost 7 years and I can not be happier. He is patient, nice and man, he is understanding. I am a heart patient and on coumadin as well, and …
I was impressed with Colonial Urgent care until I asked the doctor if I’d have any lasting symptoms from the Lyme disease he diagnosed me with. He began ranting about how no one actually has last problems from Lyme disease, and then …
I had a bad experience a while ago but decided to give them another shot. I was referred to Dr. Lucas. When I met him he was kind his staff was also very attentive, until I explained I suffered from constant belly pain and pain that ran …
I have been going to colonial for a few years and have never had a bad experience. My son had been going to different Dr’s over the years for scaring on his face and head just to be given creams and sent on his way He made an appointment …
Getting tested for Covid-19 for my job here was relatively fast and simple. However they told me to wait 7 days for my results to get back. It has now been 10 days, I’ve called them countless numbers of time and no answer. I can’t get in …
Dr.Adam’s was very kind and understanding, when u don’t feel well it’s awesome to have a doctor that sympathize in what ur going thru. I highly recommend him, he’s one of many few that takes his job seriously and his manners are excellent. Happy to call him my doctor.
Lovely staff. I had a great experience and Ms. Angel Brown FNP went above and beyond for my care. I do recommend.
The staff that’s outside hustling and bustling was great, the service and those heffers on the inside that are only good for answering the phone and paper work were HORRIFIC!!! And I mean TERRIBLE!!! It seems they are trying to run a scam …
Great Medical office. It’s a large facility so there may be a bit of a wait. They are dealing with sick people and therefore things can happen to require a bit of a wait. However the practitioners here are top notch. They take time and …
First off my wife started seeing Tracie Smith my wife has several health issues on the first day my wife went there she informed the nurse practitioner she needed a referral for a endocrinologist and an ent Tracie then told my wife to wait …
They seem to have an issue with doing exactly what they say for you once they leave your room. I was told I was going to get 3 prescriptions and they only called in 2. This is the second time this has happen to me and the doctor that was on …
After the staff messed up the scheduling we were sent from the main building to the urgent care side. We were told that she (my GF) would be seen and that they already had the paper stating the test that she needed to have done. My concern …
As I’m currently sitting here at the Urgent Care, I have been here since 8:30 or so and now it’s 12. They have no regards for no one else time. You will literally be sitting here waiting all day just to be seen for 5 mins or less. The …
Amazing staff and the doctors are amazing as well! I know many people who lives have been saved just by taking the time to go see a doctor at Colonial Family Practice. If you have issues there are managers that will help you resolve any …
I went to urgent care. Everyone was very nice but a special shout out to Dominique Green. She had to give me a shot and draw blood. I could barely feel her!! I wish everyone was like that!!
Absolutely terrible. Was going there for primary care seeing Dr. Adams, very friendly man, not so awesome doctor. I had an MRI done and he failed to read half the report to me, luckily I re read the report once I got home and got the …
The staff is amazing, they will go above and beyond. The Sick Bay staff is some of the hardest working group of people I have ever met. They worked in the middle of the summer when it was 100 plus outside and not once do they have a bad …
On Sunday November 7th I took my daughter to urgent care due to her being sick and before doing anything I asked several workers would they test my baby for more than just COVID or could she see a doctor due to her symptoms.I figured it was …
I will never visit this Urgent Care, or Colonial for that matter, ever again. I went to Urgent Care for a sore throat and ear pain that was happening because of the sore throat. Because of these two symptoms they made me get “treated” …
Went to Colonial health, to establish care had lab work done, seen the Dr. for a follow up, he look right at me an said I was fine, had another visit, more lab work Dr. ensured me a clean bill of health, had Clinician from the insurance …
The staff here are very rude! The audacity of some of them has me beyond disbelief that these are the people appointed to take care of the sick! My wife called because her blood pressure was extremely high 180/115. She works at a medical …
This would be 5 stars if for Dr Adams alone. have to say that I was very disappointed when I learned I would no longer be seeing doctor Leonard – one of the best Doctors anywhere. But…. I do love doctor Adams! I’ve been seeing him for about …
Would give less stars if I could. They didn’t listen to a single thing I told them. No parking. Waited an hour in the exam room, only person who came in asked me what kind of car I had in the parking lot. Every person who came in was a …
Today my wife was seen at this location. They did help her but I’m shocked medical professionals still find it amusing to pick and mock patients about their issues, especially in the halls where the patients can hear everything that’s being …
I’m never going back here again, I’ve been seeing the same Doctor for 10 plus years and he wasn’t available to see me even with a negative COVID test. Then I’m seen by the urgent care Doctor who was very nice and friendly, but wasn’t from …
We were worried about my daughter who was having chest pains five days from having her first child. After being at the ER for over an hour or so with being told to wait outside for a phone call to come back inside for blood work, I decided …
UPDATE: ended up at the ER and was told I have kidney stones.
I’d like to preface this by saying I never write reviews for anything. No …
Went to doctor the other day for blood work and was told they would call me Tuesday with results and if I didn’t get a call to call them. Called three times during the time of 10 am to 5 pm and still no answer or results. What the point in this doctor office because staff is rude and they don’t care.
There billing is horrible. I pay my copay before being seen as everyone does. Then a year later I get a hate letter from them telling me to pay up or they will put it on my credit report. Fortunately I had my receipt for the day in …
been sitting here for an hour just to be brought back for something that takes less than a minute. I understand first come first serve , but this is ridiculous sitting here for an hour. There’s others in here coughing up a lung and have …
Doctor Meyer is an Awesome Doctor!! He took the time, and the proper tests to find out EXACTLY what was wrong with me. I highly recommend Dr. Meyers. you may have to wait but patience is a virtue. I work on Everyday .I know its hard when your not feeling well, but hang in there Its worth the wait…(o: God Bless
The office visit was fine, but for the second time, they sent prescription to the wrong place. The person who took my weight and info asked where I wanted it to go and the Dr. confirmed. Yet, it was sent to Walgreens instead of Walmart. …
Was having trouble breathing and was really weak. Requested to see a Dr. The receptionist acted as if she had an attitude and didn wanna be there. It was 7:45a so I get that it was very early. She asked was I having Covid symptoms, I told …
My toddler has been very sick for a week. Between Faster Care and Sumter Peds we felt dismissed, but we went to Colonial Urgent Care today and Gracie Couch really showed concern and compassion. She gave her some much needed fluids and …
Very clean office and staff is very polite and helpful. They act like they care. The wait wasn’t long to see a Dr and normally I go to the manning office. This is first visit to colonial in Sumter. First office I’ve seen with drink machine …
What happened to HIPAA? Privacy Act. The office procedure need to be changed: The receptionist at the window asked me my name, date of birth, address, telephone number, and the reason why I am here in-front of all these people waiting. They …