Colorado Credit Union

Colorado Credit Union Corporate Office

Helping Coloradans achieve their financial goals. Offering a full-suite of banking products and solutions with a local and caring staff. Online and … See more

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Colorado Credit Union Contact Details

Colorado Credit Union Reviews ( 33 )

  1. Asked politely 4 years in a row to remove a co-signer from my credit card and had verbal verification that it was done year after year till I cancelled. Went to another union.

  2. This home loan department is not what it used to be. It is infested with incompetent and unethical people. Loan officer never showed up to closing. They misled me on the terms of the loan

  3. They don’t value their long term members here. I would highly suggest not going through CCU. They don’t have their documents or information correct and communication with them is extremely difficult. We have been members for over five years and will be switching immediately.

  4. Jamie Zimmerman was amazing and not only helped me with a personal refi but also ended up refinancing some of my company vehicles. Couldn’t have been any easier. Thank you Jamie!

  5. gee, all the reviews on this place seem to be written by kevin, an EMPLOYEE, hmmm. Anyways I dont’ recommend this place, they will charge you overdraft fees prior to, well being overdrafted. Wish I could post the screen shot. Anyways, My …

  6. Terrible online banking experience – and they don’t even have online or automation for paying their own issued credit cards or loans – payments have to be mailed in or dropped off. This is a standard well below most other banking institutions, very inconvenient.

  7. Jan Nobles and everyone at Colorado Credit Union are great! I live down in Colorado Springs and continue to use their services because of the great rates and service!

  8. Been with this bank my whole life however in recent months of trying to get everything switched over to a new bank have been extremely disappointed in the decline of customer service. When trying to get better clarification and …

  9. Terrible. Seriously. I opened an account here to not have to deal with large banks. After being ignored at the drive through window until I had drove through 2 times just to confirm they were open… Luke meandered toward the window. He …

  10. Can’t say enough about this credit union! My car loan is through this location and they are so professional and accommodating, present and ready to help with any and all problems. Thank you Colorado Credit Union!

  11. Good place to bank – smaller credit union, so they’re more helpful than your big banks. I come in to do deposits here every other day. I have noticed that customers here aren’t always pleasant and have witnessed uppity customers give …

  12. So grateful to be a member at a bank where you feel like you are part of their family. Ive been going to the downtown branch for quite some time now. They are so wonderful, willing to help with anything. I would recommend everyone to bank here. Customer service is excellent.

  13. If I could give Jan at the downtown branch ten stars I would. I needed an auto loan fast and she delivered. I called her at 11 am and was in her office signing loan docs at 12:20. She’s friendly and knowledgeable. Sincerely one of the best banking experiences I’ve had. Thanks!

  14. It would be 0 stars if possible. I’m not a member but one of my customers is. CCU wanted 3% to cash his check. That’s $45 on $1500. Someone please justify that, $45 to process 1 check???!!!…that’s what’s known as GOUGING folks. I …

  15. I always have great service here, and have had 3 car loans through them. The only thing that sucks is the locations aren’t super convenient for me. Even with the credit union network thing, there are things that you just have to do at a CCU …

  16. Excellent service from Katie in helping my wife and I open up an account. The first credit union we tried would not open up the account system that we wanted. Katie and CCU opened up the accounts exactly as we wanted and we’re happy new customers.

  17. Kim Harris at CCU is awesome! We have done two home loans with Kim and I have been so impressed with his communication and excellent customer service. He answered all my questions promptly during both transactions. Thank you Kim and CCU!

  18. We started off our relationship with CCU by opening a HELOC. We had such a good experience that we transferred all of our banking to them as well. It’s been a couple of years, and we have been completely satisfied since we switched. Most …

  19. A truly horrible credit union. Our experience getting a loan for a van was cumbersome, inefficient, and annoying. They waffled back and forth about the interest rate, and put us in a really tough situation with our buyer when they almost …

  20. CCU and Holly were incredibly helpful in helping us get our PPP loan during the 2nd round. We tried through Chase and heard absolutely nothing, no emails – nothing. Then tried through CCU where Holly was incredibly helpful in getting our …

  21. I contacted Katie in regards to one of our customers needing financing for a vehicle and needed financing. My customer had a challenging situation. Katie worked on a strategy and was able to find a program to aid in a successful closing for my customer. Truly appreciate your hard work and your personal touch.

  22. Our son just purchased his first home and, upon our recommendation, used CCU for his financing. We have completed 6 transactions with CCU within the family and have been thrilled with the service and competitive rates each time. This …

  23. Had a perfect experience with Jamie on a lease buy out for an auto loan. Everything was well organized and explained, the rates were superb and I felt well taken care of! I wouldn’t hesitate to recommend CCU and Jamie to anyone.

  24. Unfortunately I have had a terrible experience with Colorado Credit Union. Their payment services are not intuitive or easy to work with and shortly after opening the account I called in to make a payment and they would not let me because …

  25. Mike, I just wanted to let you know that after 27 years, of doing business with CCU, you and your team still have it!! Kim Harris recently handled our mortgage refinance superbly and expeditiously!! In addition, Jan Nobles also handled our …

  26. We’ve banked with CCU for several years now and couldn’t be happier. They were stellar when we bought our home, excellent paper work prep made the experience streamlined and worry free. Last year our credit was compromised. I was …

  27. I reached out to CCU feeling very discouraged, after getting denied for a credit card with some other banks. They were extremely helpful, professional, and friendly! They have a very quick turnaround and explained everything that I needed …

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