Coloramo Federal Credit Union

Coloramo Federal Credit Union

Local Credit Union serving Mesa, Delta, Montrose, Gunnison, Ouray, Garfield, Rio Blanco and Moffat Counties. We are a not-for-profit, member-owned financial cooperative offering the best savings and loan rates. Join today!

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Coloramo Federal Credit Union Contact Details

Coloramo Federal Credit Union Reviews ( 61 )

  1. No one at this location has any idea what they’re doing. They constantly contradict themselves and give false information. I would never recommend banking through them.

  2. Have been with Coloramo for many years of struggling through disability and them charging me fees every chance they get. I would not recomend this bank unless you have lots of money.

  3. Like the app for most part. Transfering money easy and free. The only issue has been bill pay on app you cant change address to the person that needs to receive the money.

  4. Great Staff. I have been working with them for the last 8 months and have had amazing service. Very kind and a great source for your banking needs.

  5. Stopped in for a loan inquiry and met with Troy Johnson. He provided excellent customer service and helped me with everything I needed and then some. Couldn’t be happier with the service!

  6. Lisa Basham is absolutely amazing! She goes above and beyond, ALWAYS! I love her!! Also, I need to shout out Krista Curtice, she is also AMAZING! She also goes above an beyond. They are my gals, I LOVE them!

  7. This place is a joke of a bank. Dont put your money here unless you want it mysteriously vanishing for purchases you made “4 months prior”. Place has terrible customer service and the worst hidden fees.

  8. Went to make my payment today, as I do every month, and found out Coloramo will now charge an additional $12 to process payments. So not only do you pay interest on the loan you will now have to pay an additional $1005 for an 84month …

  9. Terrible customer service, took 4 business days to hear back about a loan. We were denied and wells Fargo accepted us for a larger amount and lower rate. Definitely steer clear of this place!

  10. I used to love having my auto loans here because of what are used to be great customer service but now it’s getting so hard to pay on them. They charge you $12 just to run your card over the phone… it’s a bummer

  11. definitely not my favorite bank in town, uneducated employees have a hard time doing their everyday job. wouldn’t bank here if I didn’t have to…

  12. May as well be Wells Fargo. Don’t bank here.
    Without going into too many private details, my family has been with this credit union for over a decade. We have been with them exclusively even when we …

  13. Have been banking here for for 13 years. And Amanda is by far the best she is always knowledgeable, quick and knows me by name. makes you feel like a valuable customer. Always a great experience when she is working.

  14. Closing my account tomorrow. Opened an account here when I got an auto loan through them. I put $1000 in it to “forget” about. Paid the auto loan off long ago. Then about a year and a half ago or so I was on my way out of town when I …

  15. Coloramo has treated me better than any other bank. They have given me loans when no one else would. They gave me great rates and have never charged me a fee for anything. I will be banking with coloramo for many years to come. And shout …

  16. Ok, I’ve been banking here for several years and I should say that the day to day staff is friendly and helpful but there has been a recent shift that I can only guess is due to a new management structure. …

  17. Unfortunately my experience is very similar to others here. I’ve been an active and trouble free member for over a decade. I had a single instance where I had an overdraft fee, and I felt it was very reasonable to ask the credit union to waive the fee. It seems that Coloramo values a $30 fee over my continued membership.

  18. I have been a member at the credit union for many years, but it has became such a crappy bank I will be leaving it. I have had my card declined more than a few times because they think they are protecting me, when there is plenty of money. …

  19. Want robbed? Then you should bank here. But if you work hard for money, are trying to scrape by despite 2 jobs, and want to keep your money then DO NOT bank at Coloramo. Who in the world would vote them best in the west is beyond me. My …

  20. Started out great. Got me a truck and trailer that I have been paying on for a few years now when all of a sudden this last month, June 2019, they started charging a 12$/loan processing fee when calling in to pay a bill. I have been …

  21. Read the fine print!!!!! I opened an account and rented a safe deposit box. Then when I had not put money in my account in 6 months, they started charging me $25 a month on the account calling it inactive. They took the money in my account …

  22. Have banked here almost 8 years and never had a problem. But recently clerks have become rude and extremely slow. There is absolutely no rush at all with their jobs and this is extremely frustrating as a super busy mom. I don’t want to sit at the bank for 20 minutes while there is only 3 other cars….. pretty disappointed

  23. I have been a member of Coloramo for well over 10 years now. I always have money in my account; have never had an overdraft on my account; never missed a payment on my credit card, which now has no balance; and never missed a payment on …

  24. Don’t waste your time even bothering with this bank they have horrible customer service. They always have an issue with payments online and then call you to say the payment never went thru even when you have proof that it did they blame it …

  25. I have never in my life dealt with a financial institution with better customer service! I had an issue with a lien that was not reported cleared from 1993. Shae answered the phone and in 30 seconds I was speaking to Troy Johnson. I am an …

  26. This used to be the best place in the valley to bank. Not anymore. Mt brother and I opened a checking account6 weeks ago. As his wife had just passed. Was told his S.S. was set up for direct deposit. And we would be getting debit cards in …

  27. We just started a vehicle loan through canvas and so far they have Added $325 to our loan claiming we have not sent in proof of insurance and we did. Horrible customer service and there automated machine is terrible as well.

  28. It seems every 3rd or 4th time I use my debit card the bank puts a hold on my card. They say it’s to protect from fraudulent use but it’s gotten ridiculous. I buy dinner then go somewhere later and my card is declined even though I have …

  29. My wife and I refinanced a new car loan with Ashley Watson. The loan at Coloramo had a better interest rate for the same term, which saved us around $40 a month for the next 60 months. Ashley made the process easy, allowed us to sign documents remotely, and had the loan closed in a day or two. Awesome!

  30. We recently Re financed a vehicle through Coloramo Federal Credit Union. We dealt with loan officer Troy Johnson. Mr Johnson was more than helpful. We appreciated his advise and assistance. Very hard to find good customer service any more. It was a great experience.

  31. Like the Credit Union but…. please get a new Debit Card Printing Machine. Now I must wait until Monday to receive a debit card- maybe- last time your “printing machine” was down as well.

  32. Coloramo has won our town’s annual “Best of the West” award for best credit union many times for good reason! I love my bank for so many reasons but most of all for the friendly, helpful people.

  33. I have been a member of credit unions for years. I have been in the Board and I was chairman of the Supervisory Committee. We were a member at a different credit union and after they moved and did things contrary to being a credit union I …

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