Columbia Insurance Group and its affiliated companies have a history that began in 1874 as a part of the growing mutual insurance movement in the Midwest.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
2102 Whitegate Dr, Columbia, MO 65202
Great place to work.
Very easy to deal with!!!
Take good care of me!
I have had nothing but good service from this company.
Jacked up my rates and now want to charge me the difference retroactively for the past year.
Would not recommend.
They answer their phone in a matter of 2-3 mins. And they give the attention you need, also they are kind, and respectful.
Paid some back charges. Signed up for a new policy, paid in full. Decided I had more back charges, cancelled my policy and took my money. Customer service was no help whatsoever.
If you get into an accident and they carry this insurance, just hire a lawyer and sue them instead. Their Claims dept will lie to you. Krystal Roberts lied and told us that our health insurance paid the bills up front and we would have to …
Application/hiring process too long; two interviews, one with entire IT department, tour of the building, asked for references, then crickets for a month – if you don’t check back on status of your status your’e likely to hear nothing. Two …
They are one of the best insurance companies out there
November 2009 I bought a new GMC pickup and insured it with Columbia. After being with them for 10 years I backed into a car and did $1300.00 worth of damage to the car. If I had known what a sorry company this was I would have paid the …
I don’t often take the time to do reviews, but I want to pass on some life knowledge that I gained. I learned that insurance companies don’t actually have to give you market value for your car if it gets totaled. I hope they treat their customers better than the folks that get rear-ended and totaled by their customers.
Had one of their insured hit me 10 days ago while I was sitting in a turn lane. I have left 3 calls with the agent and two calls with the main insurance company and have yet to hear from an adjuster. I have reached out to the insurance …
Horrible insurance company!! One of their clients backed into my parked car on our road. Called in and filed the claim. It took two weeks to get payment after I had my estimate done. Then, as a result of their client hitting my car in the …
Very poor customer service!
I had file for benefits today because of not being able to go to work because of Covid, so I called Columbia ins. and asked if I could stop my auto pay for just …
Would not recommend. Poor customer service. Canceled my auto insurance because their system hadn’t tracked my over the phone payments correctly. Even though payments were made monthly, no call from supervisor as promised. Do not recommend at all.
Awful. Worst insurance company and customer service I’ve ever received. They also like to take money from your account without authorization.