Columbian Life Insurance Company, an Illinois domiciled stock company, is an integral part of the Columbian Financial Group of companies. … See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
4704 Vestal Pkwy E, Vestal, NY 13850
(Translated by Google) The worst insurance I’ve ever had. I do not recommend it to anyone, they take extra money and when you call to get it back they don’t even answer you. Don’t fall like I fell stupid. …
Always helpful
Great food 👍👏 …
Never spoke to anyone
Great insurance
Company answered my questions satisfactory.
Great customer
They are excellent, five stars
I wouldnt know,i dialed the wrong number
Always there to answer questions.
No communication with me take to long for claim
Perfect customer care.
awful customer service, dumb pompous hicks for management
I did not like it holiday coverage at all
Bad life insurance company that sells bad financial products with poor people as the target consumer group.
Trying to check out a death insurance they seem to be honest.
Nice place very clean and neat. People could be a little more friendlier maybe a smile would help and a HELLO OR HI.
Your return phone call policy is VERY BAD. However i called back 2 weeks later and got through.
Never return calls back,still waiting for claim rep to call me back since March 2020.
They had me hold to talk to someone & hung up twice. If it’s hard to get to someone now, how hard would it be if something happens & I need to talk to them
After months and months of a run around they finally sent out my mother’s check. Customer service should be your first priority.
constantly getting junk mail from this place sent to a misspelled version of my name. never once done business with them or even heard of them before this. feels scammy, or at the very least annoying.
Called for my Auntie about another method of payment, instead if mailing, said can make payment over the phone.
Representative was very professional and courteous and help me with my questions I would say this is the best insurance company you can ever deal with
I surrendered my policy3weeks ago. I filled out the form correctly and sent in. Last week sent me same form. Ask me to fill it out. After that I filled out again and sent from post office. I left message to them on Friday that I wanted to know status. They never returned my call. After all of this I finally got my check
Not informative at all bad attitude more than less my wife dad policy is with them and she’s a beniciary . No compassion did not want to give unknown entitlement as far as what come along in the policy . Never send the actual policy …
My grandfather passed away over four months ago and Columbia Life Insurance has taken its time and been less than careful with avoiding mistakes. First they sent us paperwork with the incorrect social security number on it. We had to send …
Great customer service although like any other company trying to sell their product, they will tell you what is Good There but Not what is Best for You as it relates to life (i.e. better route to Save on life insurance). Agents however Are friendly and attentive….very thorough when it comes to their business.
Good insurance co. Had a simple term policy for my daughter to protect and secure her son’s future, she passed away this passed April. Once Columbia had the proper paperwork to process the claim they paid promptly.
They’re okay, but their technology should be updated. I was informed I couldn’t send something I needed to send via email because their system isnt safe. Also plan to be on hold for a long period of time.
Bad customer service I call to report my mom’s passing and the lady I spoke too was heartless talking to me like I was lying about my mom passing very rude tone. I’m still waiting on my claim papers and it been also 3 weeks now . My mom been a loyal customer since 2012 it’s really sad.
Not the company you want to use when you have the stress of loosing a loved one. Customer service is not good. Management seemed irritated. Please find another company. My Grandmonther had been paying premiums for years, now she’s passed, …
So not like fact if policy lost all they can do is give you a summary have while took out ib 2016 read up on whole life opposed to term to see what best meets your needs as long as make your payments and company remains solvent your good to go
Can’t get my beneficiary funds- I sent all my required documents to them & the reps are in the Philippines while the back office is in India. I was told it’s up to the back office to release my funds but I can’t get a hold of them. I’m …
I’ve made monthly payments on time, full amounts and every month for my mom’s policy since 2016. Unfortunately, she passed in April of this year. They received all documents requested. Called last week Monday and their Rep told me I would …
Liars all of them. My brother died in April 2022 he purchased the “Elite Policy” they still have not paid off. Investopedia gives them a ‘B” rating meaning they don’t have the financial means to pay off policies. Stay away from these rude, inconsiderate scammers. They constantly put you off.
This company is awful!!! My loved passed 4 months ago and we have submitted all the required paper work and they are still working on resolving the claim ridiculous. I’m going to have to get a lawyer to handle this company