St. Francis Hospital, Columbus GA Medical Hospital, St. Francis Hospital Provides excellent medical care in Muscogee County GA and surrounding … See more
Read More| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 12PM |
| Saturday | Closed |
| Sunday | Closed |
610 19th St, Columbus, GA 31901
Very Professional Very Pleasant Staff
This place is a joke. We are changing Drs.
Just horriable service!! Doctor and staff
Doctor womble is one the best.
STAFF INCLUDED!!
More business oriented. Not really much for doctors in this place.
The doctors are great! The staff, not so much!
Dr alsingcar has always been wonderful and helpful to everything i have ask
I have called 12 times today . Nobody will answer the phones PATHETIC !!!!!
Thanks for the Wheelchairs. It made going to the hospital so much easier. Thank you so much.
Pass my husband name on the sign in. Made him wait a hour and a half to be called back for their mistake. Bad customer service
Who needs a doctor whose office phone system is all automated. Changing Physician ASAP!
Great place nice employee and great staff great doctors also you can’t go wrong with a Columbus Clinic I had no bad experience at all
This place is a joke ! All you get when you call is a recorded message . You leave a message and they never call you back.And when you finally get to talk to someone , they try to make it sound like it’s your fault for not talking to them.
The Physician my family and I have is wonderful! However, the wait is horrible! The on hold time on the phone to make appointment is horrible!
Very rude clerks at the front desk. Every time I have an appt. They have had attitudes and don’t seem to care that your sick.
Been going there a long time I was a young teenager 10 or 11 Dr Richard Wood then Now my Dr is Dr Suzanne MC Bride all the Doctor’s and nurses are wonderful .♥️😇🙏🕊📖💒😄😀😊😁😃💐🌺🌻🌸🌷🌹 …
They never see you on time. Come early and still wait 2 hours. Simple things like lab work take 2 hours. Good luck.
I called to make an appointment. I have insurance, but specialists’ visits go toward a huge deductible. Because of that, I was told to jump through some hoops before they could take me – I have to be referred by a primary care physician …
I have an upcoming appt Monday at 4:30pm when I made this appt a couple of weeks ago and black-american woman asked me if I was black or white before setting up an appt to see Dr. Miller. She racially profiled me. My own race. I don’t know if this will be a pleasant visit or not for me Monday smh…
Try calling your primary care physician to speak with someone in their office, You’ll listen to awful music for 15 minutes only to be answered by a foreigner with very little English skills named “Mary”. Right!
Cant contact the office to change an appt! Left my # on the automated system and never heard back. It is crazy and no way to do business with people! I will need to find another physician that will answer a phone.
Columbus Clinic is the worst Clinic in Columbus Georgia….You sit there hours and hours, and when you get to see someone they rushed you out…I had a Nurse Practition to tell me, Ma’am I’m so sorry we are behind, I have to leave and pick my daughter up…It’s Sad😧😧😧 …
The first several visits with this office were fine until my sexual orientation became known. Then I was discriminated against and charged for it! Been battling the office visit charge for months. No one wants to be held accountable. Terrible doctors ethics!
I started going to this clinic back in 1977, Over the past three yrs. it has taken a nose dive where Patient care and professionalism come in to play.. Thy started hitting you with forms every time you came in to the Clinic for your …
Love my doctor but this new system for calls stinks. You can not reachable a person. I need to talk to someone and get a call you back or you will hear from us in two days. Sorry system.
Medical service is good. Trying to pay other than by mailing a check is very trying. You call: you get a recording; they call back the next day; if you are unable to deal with them at that time, it all starts over again. There is no way …
We have been using Columbus Clinic for over 20 years. Lately they are not dependable. My husband seen one of the PA around September 7. It is now the 11th and we still can not get the Rx that was supposed to be called in for him. It was …
The WORST business practices in the industry. Keep all receipts, make notes of payments, payment dates and amounts, and buyer beware!!! …
Columbus Clinic is almost impossible to contact to set up an appointment or ask for information. You would think as a business, they would attempt to answer the phone. We have been on hold for seemingly hours when trying to contact one of …
Dr. Holseth is a great doctor! The call system is absolutely horrible! You wait on hold for so long. Patient portal works well for getting ahold of doctor b it it’s an act of Congress to make an appointment
I’ve never had a problem with my doctor but the billing company is a joke! they cannot post payments correctly and will send you to a collection agency for bills you have paid! and don’t think you can call them! I hate to change doctors but I’m tired of these billing problems
I went in for a regular office visit like usual nothing extra my payment usually is $25.00 but this time I got charged $125.58 . 😡I called and couldn’t get an answer from billing left a message to my provider no reply yet . Ready to change doctor 😡 …
I like my doctors. Most of the people on their staff are not good. They need a crash course in understanding their patients insurance plans. Some also need attitude adjustments.
Horrible doctor. Dr Hunt literally would
Not help me. I’m telling him I’m
In constant pain everyday. He basically brushes me off. Does some X-rays and …
My mother, who has a brain aneurysm, had an appointment with Dr. Verson, a neurologist at this clinic. She arrives to the clinic only to stand there waiting while the receptionist holds a side conversation with a co-worker for more than 10 …
Run away now, do not go here. I’ve been using this place for 6 years and the service gets worse and worse. They literally designed the AVR to tell you if you want to talk to someone they’ll call you back at their convenience. They will not …
I am convinced that the referral process is just too difficult for their staff to handle. 3 referrals in a row were not completed on 3 different specialty visits. Despite getting confirmation texts, emails n phone calls b4 each appointment. Podiatry, eurology and MRI’s. All no goes upon arrival! Grade STRAIGHT F.
I have been trying for 2 hours to get someone on the phone to reschedule my Jan 2 appointments. No one ever answers the phone. I feel I need to change doctors. No one cares about a patient here!!! This is not just today. This is any time you try to call for any reason on any given day or time.
I used Dr. Wood and Dr. Moore at Columbus Clinic for the past 20 plus years until recently when Dr. Moore moved out to her concierge practice. I followed her for one year and realized that the cost was too much and decided to go back to …
Worse healthcare I have ever received. Last year waited 3 hours for an allergy test that I never got. Gave them another shot since I only go for a yearly check up. I had to tell them that I need to do lab work before seeing doctor. They …
Dr Miller is great when you are in the room with him. But I frequently wait more than an hour past my appointment time, and the office staff is terrible. They are very slow and don’t even try to smile or be pleasant. They NEVER answer …
I would give a negative rating if I could! No longer can you call in and even have the option of waiting on hold for an extended wait time. You now have to leave a message on their call-back messaging service. I left a message on the …
My wife had an appointment for lab work at 10:40am, requiring fasting. 2 hours later, with my wife’s blood sugar dropping, we were still waiting. The staff working the lab were obnoxious, had very negative attitudes and zero compassion …
Columbus Clinic’s call center is now operated by an off shore company. Absolutely ridiculous. I just waited on hold for 30 minutes for someone in another country to take a message. All I need is a prescription refill from the neurologist that should have been called in last week during my appointment.
I have tried to call the office numerous times and get put on hold. They never answer the phone and there is no option for recording a message.
I was a patient there in the early 2000’s I was told they did not take bcbs of Alabama which was a lie.
Malpractice. HORRIBLE HORRIBLE, lazy people. STAY AWAY. Dr. Hunt Rheumatology should be closed. I’ve called EVERY. SINGLE. DAY. for 6 weeks. My insurance company has called multiple times per day, every day, FOR SIX WEEKS. I’m overdue for my medication & they can’t even pick up the phone or return calls. Trust me & DO NOT go here.
I have a good doctor but the automated phone system they’ve implemented is HORRIBLE. You CANNOT talk to a human being to make an appointment or to ask general questions. Columbus clinic has gone down hill. If my doctor ever decides to leave, I will not hesitate to go with her. HORRIBLE customer service because there isn’t any!!
I used to go to Dr Ballard since my Dr went elsewhere. She ran all kinds of tests on me which I did not need. Her PA could not find my cervix which another Drs PA did. I could never get refills. She doesn’t fax. I have mail order meds. she …
My mom has dr. Whittaker and is visiting in mass she needs two very Important medications and I have tried to get them on the phone for 3 days no answer morning afternoon and early evening no answer for dr.mom says she’s good but they need a line just for refills like here in Massachusetts
We saw Dr Miller at Columbus Clinic. He spent little time talking and listening to the patient – in and out. The worst part part, though, was the staff and trying to contact them via the phone. We’ve left the clinic for another physician in …
Dr. Bennett’s office staff are arrogant and speak down to the patients. They are disrespectful and I will not go back to that office. Dr Bennett can also be arrogant and think that her time is more important than her patient’s.
The ONLY reason they got 1 star is because I had to choose something to get be able to add my comments.
I tried to reach my mothers doctor to schedule an appointment, but NO option on …
Have no problems with my Doctor but their call system is a joke, the automated system thanks you for holding but they never get back with you. They just tell you someone will be with you shortly. That never happens. I have to get in my car and drive to Columbus clinic and talk with them face to face.That is so inconvenient.
Would give Zero stars if that was an option. I called two weeks ahead and waited on the phone for about 15 minutes to schedule an initial appointment (as a new patient) with this clinic. I was given an appointment for March 30th, at 9:30. I …
The doctors are great. But, the office makes so many mistakes that it is not worth it! Last year, it took them 3 weeks to get my prescription to the pharmacy after the doctor prescribed it. That included 5 phone calls and another visit to …
The new system they have put in place has made it to where you can’t call your doctors office directly. If you miss their call you are out of luck. The patient portal system doesn’t allow me to make contact with the office or cancel or …
I made an appointment two days ago by phone with Arturo. He had attempted to schedule me with Dr. Holseth for late December but as I was in a great deal of pain I accepted an appointment for today with a nurse practitioner. When I arrived I …
Dr. Holseth is ok but lacks follow through. I always have to do a run around to get my migraine medicine authorized every month. Don’t waste your time trying to call…there’s no direct line to the clinic. It’s a 3rd party answering …
I am changing Doctors after Dr. Holseth left. Dr Ross was a great Dr but he retied and now Dr Holseth is gone. What she told me makes me understand why the services have went to the craps here. Service is terrible and its hard to even get a appointment there. I am changing to Elite Medical Group in Brookstone.
I called the billing department for over 2 years for a credit that is due. They charged me for a doctor visit that was never done. When I call they say press 1 and I will get a call back. NEVER HAPPENS. Then when I am put on hold and speak …
Since they changed to a call center for making an appt, the process has been ridiculous. I should only have to provide my name and DOB and not repeat my name, DOB, address, email address and phone number each and every time. I do not like …
Really like Dr. Womble but my wife and I had to change doctors due to not being able to talk to anyone in the office. The last time I called I held for 37 minutes listening to an obnoxious, repetitive racket. When a person came on it was …
After two years or more of trying to reach St. Francis Columbus Clinic staff by phone, I have never once been able to contact them by phone for lab results, inquiries about doctor’s visits, scheduling, billing, urgent medical questions, or …
The doctors and nurses are great, but the hospital is managed poorly. Don’t waste your time trying to call or asking your pharmacist to send refills request. Just get on the portal.
10 years ago they were the best in town, now they are horrid. The staff is kind of course and everyone seems to be doing their best. The phone system changed you don’t get to speak to the staff at the office but a call center. Getting an …
The only reason that I gave St Francis Columbus Clinic two stars is because I think very highly of my position Dr James p Miller and his staff. They are superior. However, the set up with a call center for making appointments or any other …
Dr. Ngo and Dr. Gittens are amazing physicians. They’re compassionate and will always give you their undivided attention. The support staff are always kind,caring and will go above and beyond for the patients. I highly recommend the Columbus Clinic.
I love Dr Womble but his staff or whomever handles the behind the scenes with making sure his documentation is up to date is very incompetent. My son is on Adderall and started seeing Dr Womble in August. Here it is almost November and his …
Experiences with Dr. Womble and Carrie are still professional, informative and enjoyable. The call center system Saint Francis Columbus clinic has installed is an embarrassing joke. The lack of training for front counter check in staff …